The Hamptons Care Centre

Main Drive, off Heyhouses Lane, Lytham St Annes FY8 3FF
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9.9 89 Reviews
  • The Hamptons Care Centre, Lytham St Annes
The Hamptons is a purpose-built care facility that has been designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care.
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Care Provided by The Hamptons Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1425
  • Self-Funded Nursing Care: from £1475
  • RESPITE Self-Funded Residential Care: from £1575
  • RESPITE Self-Funded Residential Dementia Care: from £1575
  • RESPITE Self-Funded Nursing Care: from £1575

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,575 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact The Hamptons Care Centre to find out the exact price for your requirements.

Contact The Hamptons Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Hamptons Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Sara Allton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

The Hamptons Care Centre Reviews (89)

9.9

The Hamptons Care Centre has a Review Score of 9.9 (9.919) out of 10, based on 22 reviews in the last 2 years.
Over all time The Hamptons Care Centre has 89 reviews.

Overall Experience
  • 85
  • 2
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Date Published
  • 89
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  • 22
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Reviewer Connection to The Hamptons Care Centre
  • 29
  • 22
  • 7
  • 5
  • 5
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  • 3
  • 3
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  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 89, showing 61-80
Review from Francena B (Daughter of Resident) published on 9 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed here for 2 weeks after leaving hospital. The care centre is split into 3 divisions, nursing, dementia and residential. The Hamptons is magnificent and clients can use all divisions. From the cinema to the jacuzzi bath with mood-lighting, no expense has been spared. The staff are carefully
selected and show empathy and dignity to all residents. Excellent management and front of house staff. First-class.
I can't praise The Hamptons enough.
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Review from L C (Daughter of Resident) published on 15 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had dementia since 2013 and became very poorly in February 2019. After 4 weeks in the hospital, it was decided by the discharge team to recommend that Mum went into a facility for palliative care. On admission to Hamptons, Mum received the best possible care for the entire team. As a family,
we were treated with such enormous respect and any concerns were immediately dealt with. Losing a parent is an awfully sad experience! Understanding and the love provided by The Hamptons team was extremely comforting. Thank you to the Manager and staff for all your help!
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Review from Michael P (Son of Resident) published on 4 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not praise the staff of The Hamptons highly enough.
Their approach to care and the love and dignity they show to the residents has been a great comfort to our family.
I am only sorry that I can not mention individual names here.
The people of The Hamptons are to be praised and respected for
the way they interact and care for their residents - and their families.
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Review from Helen B (Daughter of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The chef has been absolutely fantastic. My father is near and of life and we as a family have been able to stay overnight with him. The chef has constantly ensured the family have been week fed and looked after and we feel had gone beyond any expectations. All staff at the home have been wonderful and
made this difficult time a lot more bearable.
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Review from Anthony B (Son-in-law of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only say that the chef at The Hamptons has been first class. The quality of food produced and the presentation is excellent. His attention to residents and also visitors is fabulous.
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Review from Phil E (Son of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the past eleven days, my father has been at end of life and the care and compassion shown by the staff has been a huge comfort to the family. At a time when you don't want to eat or can't motivate yourself to look for food, the chef has offered all family members who have kept a bedside vigil an
array of mouthwatering delights which have kept energy levels high. The chef's willingness to help and muster gorgeous tasting food at a moment's notice is an absolute credit to him. Chef, your efforts are appreciated more than words can say. A very special thank you from one very appreciative person.
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Review from Suzanne W (Niece of Resident) published on 19 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Never anything other than high standards at The Hamptons. Not just beautiful décor, but the staff are all very kind and caring.
From the moment you walk in, you are greeted by friendly reception staff, this follows all the way through and is genuine.
It isn't one size fits all like most care facilities.
The staff treat everyone as an individual, remembering personal things about residents.
The food is delicious and again if not to individual taste, the staff are happy to provide foods requested.
My relative is not easily pleased when it comes to food, quality and entertainment, he loves The Hamptons.
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Review from Deborah L (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at The Hamptons was exceptional. All staff members (including support staff) were at all times polite and caring. The environment was very clean, extremely well designed and functional. Rooms are of more than adequate size.
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Review from Lisa H (Daughter of Resident) published on 15 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
First impressions is very impressive. It looks and feels more like a 5* hotel rather than a nursing home. You’re always greeted by the smell of fresh coffee and fresh cakes and pastries available for visitors. However, for a nursing home, the most important part is the care you receive. The rooms are
like a beautiful hotel room, spotless with fresh towels. The catering staff provide 3 course meals each day, for a small charge for visitors. The Hamptons work closely with the palliative care team to ensure that the care plan is working, this is reviewed daily, great they work so well together. My dad was there with her, when she passed away as they had given him a room next door. I can honestly say the Hamptons provide a similar standard of care as the hospice do and this is no mean feat! My family and I will be forever grateful and thankful that she passed away in such a beautiful place, pain free, comfortable and at peace.
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Review from J H (Son of Resident) published on 4 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last 3 weeks of her life in the lovely clean, warm, comfortable safe and caring environment that has been created at this relatively new nursing home. During this period I and other family members visited 2/3 times each day and we were amazed by the extremely high standard of dedication
exhibited by every individual staff member assigned to my mothers care.
During the last 10 days of my mother's life she succumbed to yet another stomach infection which required her bed and clothing to be changed 4 times in one night and when I arrived in mid-morning the following day my mothers first words to me were " Do you know these girls have been amazing to me "
I have absolutely no reservations whatsoever in recommending this nursing home to anyone.
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Review from Chris R (Son of Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff take great care to look after my mom which relieves my concerns about her being looked after.
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Review from Clive C (Son of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very high standard of care in both practical and pastoral terms of emotional empathy.
In addition to caring for my mother's physical and nursing needs, staff have spent time encouraging exercise following a stroke.
The premises are beautiful, the chef is brilliant and there are all sorts of activities
laid on.
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Review from Dinah T (Wife of Resident) published on 29 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, who has been on the Dementia Unit for the past six months has received extremely compassionate and dignified care at all times. He is stimulated by the "OOMPH" activity programme which is carried out daily. Whenever he has needed medical attention, it has been dealt with promptly. I am fully
confident that all of his needs will be met with in the future.
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Review from David C (Son-in-law of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole ambience of the Hamptons is a step up from the nearest care centre.
It's a venue one can recommend with confidence.
The staff make it a very family environment.
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Review from Sue (Daughter of Resident) published on 1 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had previous bad experiences with care homes my sister and I were very reluctant to admit that my Mum needed to go into a home. However, for worried relatives who only want the best for their loved one you need not worry about the Hamptons. From the minute we walked in, to the last day of my
Mum's life the home was welcoming professional and caring. They allowed us to spend some very special daughter not carer time with my Mum to which we will be forever grateful. We only wished we had longer.
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Review from Ben C (Grandson of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They look after my grandma very well at the Hamptons, making life easier and better for her.
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Review from John W (Husband of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is the best I have ever seen, starting with the management and all the staff. The care and nursing care was excellent in every way, the home is spotlessly clean and the attention to detail first class.
The food is five star quality and the cakes the best I have ever tasted, all the meals
are five star standard.
A first class care home.
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Review from John P (Son of Resident) published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went into the care home very down and depressed and after a few weeks came out very well in himself.


The staff looked after him very well. His family was very pleased with the way the staff looked after him.

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Review from Andy G (Son of Resident) published on 6 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very lucky to have found the Hamptons. We did not expect our mother to need care at such a young age and found the idea daunting with the typical image of a care home in my mind. The home itself is beautifully furnished and is bright with lots of natural light. The attention to detail from the
wallpaper, to the light fittings and the points of interest dotted around, a lot of thought has gone into this place. The same applies for the team at the Hamptons. You really do feel as though they are a very carefully selected family and have gone above and beyond to provide our mother with everything she needs. If you are fearful of handing over the care of a loved one, I can't think of anywhere better than here. The manager is very proactive and has provided us with the much-needed support we needed at the time and you can tell she really does care. On the whole, I can't praise them enough! Great place, great staff, great food! I really feel they go above and beyond to please!
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Review from Joe (Son of Resident) published on 3 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Hamptons is a beautiful care home - for my mum to move here was a difficult time for her and our family however from day one we all felt optimistic and warmed by the surroundings and importantly the excellent staff.
From the decor to the food, all is 5 star - the common comments you hear are 'oh
its like a 5 star hotel!' and it really is.
I'd say that the likes of The Hamptons are revolutionising the image that 'going into care' conjures up.
The manager is excellent, takes no messing but has a certain warmth that I see my mum taking very well to and in turn helps her feel in good hands.
I'd personally recommend The Hamptons and I don't think anyone moving there would regret the decision.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for The Hamptons Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for The Hamptons Care Centre is calculated as follows: ( (240 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 259 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Hamptons Care Centre is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (4)

Sara

Sara Allton

Job Title: Home Manager Joined: 2021

I qualified as a nurse in 1991, and have worked in a variety of settings including A&E, orthopaedics and specialist nursing before moving into nursing and care homes in 1994. I have experience in Home Management and Regional support and care passionately about ensuring that my teams and I provide high quality, person centred support to all the residents and their families within our communities.


Working within the New Care Homes family, I have received an incredibly warm welcome and have been impressed not just with the 5 star environments but also with the values and beliefs that are encompassed throughout the whole service. This enables the team to empower those that live with us to live their best lives knowing that they have the support and structure to reach their goals.

Corinna

Corinna Foster

Job Title: Deputy Home Manager Joined: 2018

I have worked at The Hamptons since April 2018 initially as a Care Assistant, I was quickly promoted the Senior Care Assistant, then Team Leader. In December 2019, I was delighted to be offered the Deputy Home Manager position working alongside the Home Manager. I feel very proud and privileged to be part of the team at The Hamptons.

Tia

Tia Richardson

Job Title: Well-being Coordinator Joined: 2024

The Hamptons is such a great place to work. I love setting up varied activity programmes, planning trips based on residents' interests and spending time engaging with residents. I currently hold a Health and Social Care Degree, which strengthens my ability as a Well-Being Co-Ordinator. It has enabled me to be confident in helping, supporting and listening to residents to meet their varied needs. Since working at New Care in The Hamptons, everyone has been so supportive and that makes for such a wonderful environment for residents and staff.

Peter

Peter Gleave

Job Title: Home Trainer Joined: 2019

Having worked for Newcare for 3 years now I can say with absolute certainty that it has promoted an environment where learning is fun, accessible and generates positive discussion around improvement. As a trainer, I feel like I am given the opportunity to choose what is right for our staff and to tailor learning to individual needs. The feedback is great and staff look forward to their sessions. But most importantly all staff are listened to and feel part of a great team, no matter their role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hamptons Care Centre to verify any information. View our terms and conditions. The Hamptons Care Centre has an Enhanced Service - more info.