






The Lakes Care Centre is a welcoming, all-inclusive care home set in a breath-taking location, surrounded by nature and scenic views. Residents enjoy bright, spacious interiors with views of landscaped gardens and the nearby Cotswold Water Park. The home provides compassionate, person-centred care for up to 64 residents, including residential, dementia, respite, and day care services.
At The Lakes Care Centre, every resident benefits from an all-inclusive package, ensuring peace of...
Care Provided by The Lakes Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The all-inclusive package includes: all personal care, luxury en-suite bedrooms, private dining room access, hairdressers/barbers, an exciting programme of activities, regular trips/excursions, gym (including all classes), bistro, delicious meals prepared by the home’s chefs, a range of delicious snacks, all drinks (including alcoholic), laundry, chiropody and newspapers/magazines.
The price(s) shown are provided by the care home. Contact The Lakes Care Centre for full pricing details and T&Cs.
Contact The Lakes Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Nicola Millar(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- The Lakes is located near Cirencester, in the heart of the Cotswolds region. The home is situated in a lovely setting near the Cotswold Water Park, providing access to scenic walking routes around the lakes, woodlands and water-side trails — ideal for a relaxing stroll with a resident or family member. The home welcomes visits from relatives and friends. The ethos supports flexible visiting and visitors may join residents for meals if desired — letting the home know in advance is courteous. The home has got protected meal service times (when dining rooms are at their busiest) in order to maintain calm and dignity for residents. The option to book into the fine dining room for a private space or for a special occasion is also an option. Driving Instructions (from main roads) Here are suggested routes from major roads to help you reach the home: • From the A419 / Cirencester: • Travel into Cirencester and then take the A419 or local roads towards South Cerney. • From Cirencester follow signs to South Cerney, then proceed to Spine Road East (GL7 5TL). • From the A417 / Gloucester direction: • Use the A417 towards Cirencester, enter the town, then follow the route toward South Cerney and Spine Road East. • From the M4 / Swindon direction: • Come via the A419 from Swindon → Cirencester, then turn off toward South Cerney and follow Spine Road East. • Once on Spine Road East (GL7 5TL), you will find The Lakes on the left side of the road just after Lakes 86” or opposite the Devere Hotel.
Parking
- Visitors arriving by car should use the on-site parking/drop-off area at The Lakes Care Centre. If there is not an available spot or if in doubt come in the speak to the reception team that will also assist you to the resident’s lounge or the resident’s private room.
The Lakes Care Centre Reviews (76)
The Lakes Care Centre has a Review Score of 9.8 (9.755) out of 10, based on 19 reviews in the last 2 years.
Over all time The Lakes Care Centre has 76 reviews.
Nothing is too much trouble.
We have been made welcome every time we come in.
The care has been fantastic
Your kind words about our caring and attentive team mean a great deal to us. Providing compassionate care and making...
I came... I saw... and I came back!! Which must prove you are doing something right. Have tried several competitors but you are the best, friendliness of staff and staff interaction are particular strong points.
Thank you so much for your kind words and for choosing to return to us, that really means a great deal. We're delighted to hear that you value the friendliness of our team and the way our staff interact with residents and visitors. Your feedback is hugely appreciated and will be shared with the whole team, as it's exactly the standard we strive to maintain every day.
I enjoy visiting The Lakes with my PAT dog. It is always clean and nicely presented. The staff are friendly and helpful, and the residents well looked after. The standards seem high there compared to others I have visited. Keep up the great work!
Thank you so much for your kind review and for taking the time to visit The Lakes with your PAT dog. We're delighted to hear that you find the home clean, welcoming, and well presented, and that our team has made such a positive impression. It's especially lovely to know that both you and the...
Mum has been at 'The Lakes' for almost 18 months now and has been treated with nothing but kindness and respect, as have I. The Care Team keep me well informed of any health issues my Mum may be experiencing. The home is comfortable, clean and well furnished and every care is taken to provide activities that appeal to all residents. Great care is taken to keep everyone healthy, happy and well. In the run up to Christmas a cheese and wine evening was laid on for residents and their relatives, at which the kitchen team excelled themselves by providing cheese and wine pairings with lots of beautifully presented nibbles for us all to enjoy. Musical entertainment was provided by the talented and versatile staff team. There was also a very well organised coach trip out for all residents and relatives to a local garden centre for lunch and then a tour round the lovely nearby villages, culminating in a drive through Cirencester to enjoy the Christmas lights which we all enjoyed.
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your feedback is truly...
Mum has been a resident at 'The Lakes' for over a year. Mum has settled there very well. The entertainment staff are excellent, especially Luigi/Paul, there are a lot of varied activities on offer. The staff are patient and do their best to find out what might interest the residents. The food is very good, Marie the chef make excellent cakes. The facilities are very good at 'The Lakes'.
We would greatly appreciate the...
I would like to commend 'The Lakes' for a fabulous Christmas Day experience. Wonderful as soon as my brother and I entered with Christmas reception drinks and tasty bites. The place was brightly decorated with Christmas trees and there was a happy buzz everywhere. The Christmas lunch of 3 courses and drink was delicious. A lovely fun party day.
Our team strives every day to provide a welcoming, safe, and supportive environment for all...
All management and carers are very friendly and helpful and treat the residents with dignity. I always feel welcome when I come to spend time with my sister, and we enjoy a coffee and cake in the garden room.
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your...
I have sent a few of these forms, all completed in the same way. This is a repeat of my earlier, and my admiration and gratitude for this care home have not changed. I cannot fault it in any way. A very grateful relative.
Our team strives every day to provide a welcoming, safe, and supportive...
On a practical level, everything is spotless, they take this very seriously. The garden is beautifully kept and the residents really enjoy it. They work very hard to have interesting things for the residents to do. Visiting is a pleasure not a chore.
Thank you so much for your very kind words about our home, we really appreciate it. We are thrilled to read that you feel the home has a happy environment - this is what we strive to achieve. Thank you for all you do at The Lakes, we are very happy to have you here and consider you a very valued member of our team.
My stepmother, Indy MBE has been looked after at The Lakes Care Centre for six years until her death. This last was handled very well. She died unexpectedly and peacefully at night at the home with the step granddaughter at her side. Throughout these years Indy, a very private woman, was treated with respect, with humour and care. Although suffering with severe memory loss she was able to do crosswords and play scrabble with the staff and other residents. I have no hesitation in recommending The Lakes Care Centre.
Thank you for sharing such thoughtful words about Indy's time with us. It was a privilege to care for her over the past six years, and we are so sorry for your loss. We're pleased to know that her final moments were peaceful and with family by her side. Indy will be remembered here with great respect, and your recommendation means a great deal to all of us at The Lakes Care Centre.
The care that has been extended to my father and all of his family during difficult times has been exceptional.
Thank you so much for taking the time to share your experience at The Lakes Care Centre. We are delighted to hear that you found the transition for your father and your extended family was achieved as smooth as possible. During very challenging times, a team that is knowledgeable...
When I went to see my Mum today, she was having a bad day due to her dementia. She swore at me (unusual); didn't really know me, but had been asking the staff all morning for me. It was emotional for both her and me. I decided to leave, but two female care leads were concerned about me as well as my mother. They offered to go and see her. They told her I was waiting downstairs, and my mother instantly wanted to go out with me. They got her ready, put her in her wheelchair, and we were able to get in the car and go out together. The 360 care by the two staff was wonderful. Thank you.
Thank you for your review. It really means so much to the whole team to get such lovely feedback about our staff. If there's ever anything more we can do for you or her, please just ask!
I visit lots of care homes in my role as a licensed lay minister for the Church of England, and for the 8 months my mother has been here I have not been disappointed by the kindness, support and positive attitude of the staff. Also the food is great. Pretty garden which has really helped Mum get better. I am very grateful.
Thank you so much for taking the time to share your experience at The Lakes Care Centre. We are delighted to hear that you found that your mother's life is filled with kindness and support from our staff. Your feedback, as a professional in the local community, is truly appreciated....
I couldn't be more grateful for the exceptional care my mother receives at this wonderful residential care home. From the moment she moved in, the warmth, professionalism, and genuine kindness of the entire team made all the difference. The environment is always clean, welcoming, full of life and homely. The staff go above and beyond every day, treating residents with the utmost respect, dignity, and compassion. It's comforting to know she's surrounded by people who truly care. The patience and warmth of all the staff means the world to my mother and it is comforting they always seem to find ways to brighten her day with thoughtful touches and conversation. There is a broad range of engaging activities, the meals are nutritious and tailored to individual needs, and the personal support is top-notch. Knowing she's in such capable hands gives me real peace of mind. I can't thank the team enough for creating such a safe, supportive, and happy environment for my mum. I highly recommend The Lakes to anyone looking for exceptional elderly care with a personal touch.
Thank you so much for taking the time to share your experience at The Lakes Care Centre. We are delighted to hear that you found that your mother's life is filled with respect, dignity and respect from our staff and glad that she enjoys our activities as they are what enhances our residents'...
The Lakes Care Centre has been very welcoming to my father, a home from home. He settled in well with caring, supportive staff from all departments. It has an excellent activity calendar with a great team running it. All areas are kept clean and comfortable. My father enjoys the meals which are plentiful. I would definitely recommend The Lakes to stay.
I have nothing but praise to give to the staff and management of this care home - especially regarding the nature and conditions of its patrons. It must be a really difficult task. The home itself is beautifully decorated and kept spotless, the rooms are very nice. Relations between staff and visitors are extremely cordial- it is a real pleasure to visit. But at £7017 per month - it is very expensive.
The care home is welcoming, light and beautifully furnished.
Every member of the staff was supportive and appeared extremely happy to work there I wouldn't hesitate to request further respite care for my husband.
All the residents are treated as special individuals. Caring and support staff all know the residents and their needs. My wife has 24 hour care and is cared for with love. Her food is prepared individually for her and her eating is assisted. I am very satisfied and confident that she is very well cared for. It is easy to visit whenever I want.
a resident but hopefully it will now be a period of stability.
The facilities in the home are good with regular organised activities, areas of quiet where you can sit, or lounges where you can be with others. Also, there are facilities where you can meet as larger family groups to celebrate birthdays etc. Overall, we are happy with the home and my father is settled, happy and well cared for.
Huge thanks to all the staff for their love and care for my mother. Your kindness, concern and fabulous support for all of us have been outstanding.
Thank you for your kind words and for taking the time to write us a review. We do appreciate it. If there is anything else we can do for your mother, please just let us know.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 28 Jul 2026
Colleagues from The Lakes Care Centre have been out in the local community, volunteering their time to support the South Cotswold Food Bank with a donation collection at Tesco in...
- 05 Aug 2026Organiser: The Lakes Care Centre
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for The Lakes Care Centre.
Meet the Team (9)

Fiona has been Deputy Manager at The Lakes Care Centre since February 2024. Prior to this, Fiona spent time nearly 5 years working as a Bursar at another OSJCT care home, Millbrook Lodge, in Brockworth.
“No two days are ever the same at The Lakes. I am very fortunate to have the opportunity to interact with our wonderful residents and their families” Fiona said.
When asked what her favourite memory was from her time at The Lakes, Fiona reflected on one of these many opportunities she had to interact with a resident and their loved one.
“The Lakes were taking part in a baking competition, and I was lucky enough to transport one of our keen baking residents and his family to the grand finale in Bath. This resident was from a farming background, and it was an absolute pleasure to see the look on his face as we drove around the countryside and told tales of his farming days.”
In her spare time away from The Lakes, Fiona enjoys travelling, trips to the movies and theatre, as well as spending as much time with her loving family as possible.

Nikkie joined the Trust in 2018 at Jubilee Lodge as Head of Dementia Care before progressing to Head of Care and then Home Manager at Orchard House. After a short time away, she returned to the Trust in April 2024 as Home Manager at The Lakes.
She holds a range of qualifications, including NVQ Level 5, Level 3 Dementia Care and Level 3 Teaching Education, and is an experienced Moving and Handling Instructor of over 20 years. Nikkie is passionate about empowering colleagues, supporting professional growth, and ensuring the highest standards of care for residents.
Outside of work, Nikkie enjoys travelling to hot and sunny destinations, trying extreme sports and spending time with her family.

Lloyd joined the Trust in 2021. Originally from Australia, he moved to England in 2017 and managed pubs until the COVID pandemic, when he began working in care. He now brings together his background in hospitality and his knowledge of the care sector to his role as Bursar, where he enjoys supporting colleagues and welcoming the many people who visit The Lakes.
Outside of work, Lloyd enjoys spending time with his family and walking his 16-year-old Pug, Sasha.

Paul joined the Trust in August 2021 as Activity Coordinator. Before this, he worked in telecommunications for most of his career until retiring. A talented musician, Paul is a member of a ukulele group that has performed in various care homes. Inspired by the opportunity to bring music and creativity into people’s lives, he came out of retirement to take on his role at OSJCT.
Paul is passionate about introducing music, the arts, animals, and outdoor activities into daily life at home. He believes these experiences bring great joy to residents and provide many well-being benefits.
Outside of work, Paul remains an active member of his ukulele band and continues to pursue his passion for music.

Benson joined the Trust in August 2022 as a Carer. Originally from Nigeria, he previously worked as a hairdresser, barber, and massage therapist, skills which reflect his love of interacting with people.
Since joining OSJCT, Ben has embraced his role in care and is keen to progress further, with plans to begin his NVQ Health and Social Care Level 3 qualification.
Outside of work, Ben is a passionate football fan and a dedicated supporter of Arsenal FC.

Marie joined the Trust in 2022 as a Cook and was promoted to Chef in July 2024. She holds qualifications equivalent to NVQs in Catering and Supervising.
Marie is passionate about her role and enjoys planning and creating a varied range of seasonal dishes and classic favourites for residents, working closely with the team at The Lakes. She also particularly enjoys baking cakes.
Outside of work, Marie loves spending time with her dogs and grandchildren.

Casey joined the Trust in January 2019 as a Carer and was promoted to Care Lead in 2022. She has completed her NVQ Level 3 in Health and Social Care and will soon begin her Level 4 qualification, reflecting her commitment to progressing her career in the sector.
Casey enjoys supporting residents and their families, particularly when working with more complex care needs. She values collaboration with multi-disciplinary teams and is keen to learn from every situation to continually improve her practice.
Outside of work, Casey enjoys spending time with her family and their Dachshund, Snoop.

Martin joined the Trust in 2021 as Maintenance Lead at The Lakes. He brings with him a varied background in electromagnetic engineering, kitchen fitting, and long-distance lorry driving.
Martin takes pride in repairing and restoring equipment to full working order and enjoys the challenge that each new task presents.
Outside of work, Martin enjoys taking his dog for long walks, going camping, and riding his Kawasaki 650.

Martin joined the Trust in 2021 as Maintenance Lead at The Lakes. He brings with him a varied background in electromagnetic engineering, kitchen fitting, and long-distance lorry driving.
Martin takes pride in repairing and restoring equipment to full working order and enjoys the challenge that each new task presents.
Outside of work, Martin enjoys taking his dog for long walks, going camping, and riding his Kawasaki 650.
Frequently Asked Questions about The Lakes Care Centre
What types of Care is The Lakes Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Lakes Care Centre have?
There are 64 Single Rooms.
What are the Facilities & Services at The Lakes Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Lakes Care Centre to the centre of Cirencester?
4.1 mile(s) as the crow flies, distance by road may be significantly further.
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