






The Lakes Care Centre is a welcoming, all-inclusive care home set in a breath-taking location, surrounded by nature and scenic views. Residents enjoy bright, spacious interiors with views of landscaped gardens and the nearby Cotswold Water Park. The home provides compassionate, person-centred care for up to 64 residents, including residential, dementia, respite, and day care services.
At The Lakes Care Centre, every resident benefits from an all-inclusive package, ensuring peace of...
Care Provided by The Lakes Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The all-inclusive package includes: all personal care, luxury en-suite bedrooms, private dining room access, hairdressers/barbers, an exciting programme of activities, regular trips/excursions, gym (including all classes), bistro, delicious meals prepared by the home’s chefs, a range of delicious snacks, all drinks (including alcoholic), laundry, chiropody and newspapers/magazines.
The price(s) shown are provided by the care home. Contact The Lakes Care Centre for full pricing details and T&Cs.
Contact The Lakes Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Nicola Millar(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- The Lakes is located near Cirencester, in the heart of the Cotswolds region. The home is situated in a lovely setting near the Cotswold Water Park, providing access to scenic walking routes around the lakes, woodlands and water-side trails — ideal for a relaxing stroll with a resident or family member. The home welcomes visits from relatives and friends. The ethos supports flexible visiting and visitors may join residents for meals if desired — letting the home know in advance is courteous. The home has got protected meal service times (when dining rooms are at their busiest) in order to maintain calm and dignity for residents. The option to book into the fine dining room for a private space or for a special occasion is also an option. Driving Instructions (from main roads) Here are suggested routes from major roads to help you reach the home: • From the A419 / Cirencester: • Travel into Cirencester and then take the A419 or local roads towards South Cerney. • From Cirencester follow signs to South Cerney, then proceed to Spine Road East (GL7 5TL). • From the A417 / Gloucester direction: • Use the A417 towards Cirencester, enter the town, then follow the route toward South Cerney and Spine Road East. • From the M4 / Swindon direction: • Come via the A419 from Swindon → Cirencester, then turn off toward South Cerney and follow Spine Road East. • Once on Spine Road East (GL7 5TL), you will find The Lakes on the left side of the road just after Lakes 86” or opposite the Devere Hotel.
Parking
- Visitors arriving by car should use the on-site parking/drop-off area at The Lakes Care Centre. If there is not an available spot or if in doubt come in the speak to the reception team that will also assist you to the resident’s lounge or the resident’s private room.
The Lakes Care Centre Reviews (76)
The Lakes Care Centre has a Review Score of 9.8 (9.755) out of 10, based on 19 reviews in the last 2 years.
Over all time The Lakes Care Centre has 76 reviews.
Am extremely happy and count myself extremely lucky to live here.
I have been a resident for approximately one year. The care and help given to me has been first class.
The Lakes is my mum’s home now and although she’s not fussed about the ageing process she’s found the security, friendship and happiness there - and that means her family have found the same. I always feel welcome whatever time I arrive; staff are professional, approachable and supportive.
The management appears to be developing a good standard of care, given the challenge of the care sector, especially recruitment and retention of carers.
My mother is happy there and well satisfied with the care and attention she receives. Activities for residents are good, the food is generally good and the overall ambience warm.
The Lakes party was a very good and the staff very friendly with residents engaging themselves. The entertainment was very good.
We have found the Lakes an excellent place since my father-in-law has been here. The interior is lovely and calming and inviting. Staff have been very caring and helpful and nothing is too much trouble for them. The high tea birthday celebration was wonderful and an excellent idea. Father-in-law appears very happy here and well looked after. I would highly recommend The Lakes to everyone looking at and considering this type of establishment.
This is a lovely safe home for my mum. The staff are fantastic.
My Mum spent a week in The Lakes for respite. The centre is a lovely environment, very well laid out, equipped and furnished. The staff are very welcoming, pleasant and caring and, importantly, have time to chat to the residents. It is lovely that residents can walk in the gardens freely, with places to sit. I will have no hesitation in her returning for future respite care. The management were pleased to receive feedback and had already responded to a couple of more minor issues.
My sister has settled in here as a resident with advanced dementia. She appears to be very contented the times I have visited. She enjoys her meals and any other extras going. I personally find the staff very friendly and cooperative.
All staff have been kind and caring looking after each resident according to their needs.
My sister is in a good, safe and caring home.
I feel happy for her to be there.
The staff/carers show considerable care and dedication and treat him with extreme dignity.
He has a varied diet, all well prepared and freshly cooked. Relatives are able to help themselves to teas/coffee.
The home is very pleasant, the rooms are well laid out with all facilities on hand.
We have been very impressed with the whole experience from when we first visited over a month ago when my mother moved into the centre. She has very much enjoyed her stay so far and is looking forward to extending her stay from respite care to full-time resident.
My grandmother has been really happy in this care home. It was her first experience of being in a care centre which she was a little apprehensive about. However, all the staff were really welcoming and reassuring which has really made her time in the centre an enjoyable one.
The house is an attractive new building - the interior is well designed with very wide, homely passages and light colourful sitting rooms, as well as comfortable bedrooms for each resident - these are ensuite and also with all necessary furnishings. The carers/nurses could not be more welcoming to visitors and attentive to the residents. The chef provides excellent home cooked meals and snacks.
It was hard to take my husband from home, but due to his age/dementia/mobility problems and lack of home carers, there was no option. However, it has proved a happy place with plenty of laughter - our children have visited and think it's amazing.
My granny has been very happy since arriving at The Lakes Care Centre and has made plenty of new friends.
This is a new care home which opened early March '17. My wife was one of the first residents. The home has a welcoming atmosphere. All the staff are very friendly and helpful. The design allows the residents to move about freely without being crowded. Corridors are wide, lounges comfortable. Individual rooms have en suite facilities with plenty of storage. The chef presents a varied and enjoyable menu. Snacks and drinks always available.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 28 Jul 2026
Colleagues from The Lakes Care Centre have been out in the local community, volunteering their time to support the South Cotswold Food Bank with a donation collection at Tesco in...
- 05 Aug 2026Organiser: The Lakes Care Centre
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for The Lakes Care Centre.
Meet the Team (9)

Fiona has been Deputy Manager at The Lakes Care Centre since February 2024. Prior to this, Fiona spent time nearly 5 years working as a Bursar at another OSJCT care home, Millbrook Lodge, in Brockworth.
“No two days are ever the same at The Lakes. I am very fortunate to have the opportunity to interact with our wonderful residents and their families” Fiona said.
When asked what her favourite memory was from her time at The Lakes, Fiona reflected on one of these many opportunities she had to interact with a resident and their loved one.
“The Lakes were taking part in a baking competition, and I was lucky enough to transport one of our keen baking residents and his family to the grand finale in Bath. This resident was from a farming background, and it was an absolute pleasure to see the look on his face as we drove around the countryside and told tales of his farming days.”
In her spare time away from The Lakes, Fiona enjoys travelling, trips to the movies and theatre, as well as spending as much time with her loving family as possible.

Nikkie joined the Trust in 2018 at Jubilee Lodge as Head of Dementia Care before progressing to Head of Care and then Home Manager at Orchard House. After a short time away, she returned to the Trust in April 2024 as Home Manager at The Lakes.
She holds a range of qualifications, including NVQ Level 5, Level 3 Dementia Care and Level 3 Teaching Education, and is an experienced Moving and Handling Instructor of over 20 years. Nikkie is passionate about empowering colleagues, supporting professional growth, and ensuring the highest standards of care for residents.
Outside of work, Nikkie enjoys travelling to hot and sunny destinations, trying extreme sports and spending time with her family.

Lloyd joined the Trust in 2021. Originally from Australia, he moved to England in 2017 and managed pubs until the COVID pandemic, when he began working in care. He now brings together his background in hospitality and his knowledge of the care sector to his role as Bursar, where he enjoys supporting colleagues and welcoming the many people who visit The Lakes.
Outside of work, Lloyd enjoys spending time with his family and walking his 16-year-old Pug, Sasha.

Paul joined the Trust in August 2021 as Activity Coordinator. Before this, he worked in telecommunications for most of his career until retiring. A talented musician, Paul is a member of a ukulele group that has performed in various care homes. Inspired by the opportunity to bring music and creativity into people’s lives, he came out of retirement to take on his role at OSJCT.
Paul is passionate about introducing music, the arts, animals, and outdoor activities into daily life at home. He believes these experiences bring great joy to residents and provide many well-being benefits.
Outside of work, Paul remains an active member of his ukulele band and continues to pursue his passion for music.

Benson joined the Trust in August 2022 as a Carer. Originally from Nigeria, he previously worked as a hairdresser, barber, and massage therapist, skills which reflect his love of interacting with people.
Since joining OSJCT, Ben has embraced his role in care and is keen to progress further, with plans to begin his NVQ Health and Social Care Level 3 qualification.
Outside of work, Ben is a passionate football fan and a dedicated supporter of Arsenal FC.

Marie joined the Trust in 2022 as a Cook and was promoted to Chef in July 2024. She holds qualifications equivalent to NVQs in Catering and Supervising.
Marie is passionate about her role and enjoys planning and creating a varied range of seasonal dishes and classic favourites for residents, working closely with the team at The Lakes. She also particularly enjoys baking cakes.
Outside of work, Marie loves spending time with her dogs and grandchildren.

Casey joined the Trust in January 2019 as a Carer and was promoted to Care Lead in 2022. She has completed her NVQ Level 3 in Health and Social Care and will soon begin her Level 4 qualification, reflecting her commitment to progressing her career in the sector.
Casey enjoys supporting residents and their families, particularly when working with more complex care needs. She values collaboration with multi-disciplinary teams and is keen to learn from every situation to continually improve her practice.
Outside of work, Casey enjoys spending time with her family and their Dachshund, Snoop.

Martin joined the Trust in 2021 as Maintenance Lead at The Lakes. He brings with him a varied background in electromagnetic engineering, kitchen fitting, and long-distance lorry driving.
Martin takes pride in repairing and restoring equipment to full working order and enjoys the challenge that each new task presents.
Outside of work, Martin enjoys taking his dog for long walks, going camping, and riding his Kawasaki 650.

Martin joined the Trust in 2021 as Maintenance Lead at The Lakes. He brings with him a varied background in electromagnetic engineering, kitchen fitting, and long-distance lorry driving.
Martin takes pride in repairing and restoring equipment to full working order and enjoys the challenge that each new task presents.
Outside of work, Martin enjoys taking his dog for long walks, going camping, and riding his Kawasaki 650.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lakes Care Centre to verify any information. View our terms and conditions. The Lakes Care Centre has an Enhanced Service -more info.