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Care Provided by The Willows
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Our fees are charged according to assessment of care needs. We are a specialist dementia provider and can care for those with very complex dementia needs. However, we are not nursing.
Our fees include a private room, staff skilled in complex dementia care and behaviours, all meals and drinks.
Contact The Willows to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- GP Care Services Ltd
- NHS Owned
Person in charge
- Gail Whitehead (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1968
- Last Refurbishment: 2019
- Number of floors: 1
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (20)
- Couples/Companion Rooms with ensuite Wet Room (1)
Parking
- The Willows has a dedicated car park for all visitors.
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The Willows Reviews (5)
Over all time The Willows has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Willows
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Review from Liz B (Wife of Resident) published on 15 March 2023 Submitted via Website•
Overall Experience
My husband has been a service user for over two years now. He’s happy and kept busy and stimulated. He’s always happy to go to respite stays and he is so well looked after. I have always had full and frank discussions with the staff, at all levels and can leave him there confident that he is...
My husband has been a service user for over two years now. He’s happy and kept busy and stimulated. He’s always happy to go to respite stays and he is so well looked after. I have always had full and frank discussions with the staff, at all levels and can leave him there confident that he is properly cared for. More than that, I am cared for too - my well-being is taken as seriously as his.
Review from Judith T (Daughter of Resident) published on 18 August 2022 Submitted via Postal Card•
Overall Experience
The staff at The Willows are amazing they really do care for and about the clients, plus they care about the relatives of the clients. If you are having any issues there is always someone to talk to or help or they can put you in touch with very helpful people. They can recommend certain treatments...
The staff at The Willows are amazing they really do care for and about the clients, plus they care about the relatives of the clients. If you are having any issues there is always someone to talk to or help or they can put you in touch with very helpful people. They can recommend certain treatments for carers through the Altzheimers Society. I for one cannot speak highly enough of them. My Mum goes three times a week, she loves it, if we could afford more then we would send her every day. She's a changed person totally.
Review from Jill H (Day Care Service User) published on 21 February 2022 Submitted via Website•
Overall Experience
This place is not only magic but a lifesaver for carers. My mum goes to the daycare as she has dementia. They treat her with respect and they are so supportive. She is always smiling and happy when I collect her. The staff are super nice and have the patience of saints. I love how they post on...
This place is not only magic but a lifesaver for carers. My mum goes to the daycare as she has dementia. They treat her with respect and they are so supportive. She is always smiling and happy when I collect her. The staff are super nice and have the patience of saints. I love how they post on social media to let you see what they get up to. Lots of activities to keep the service users busy. Hands down the best care.
Review from N H (Wife of Resident) published on 12 February 2020 Submitted via Postal Card•
Overall Experience
The Willows has become a lifesaver for both my husband and I. I no longer feel alone now I know that there is a wonderful place for both my husband I to come to. The comfort days are a wonderful break for me. I know that my husband is very well cared for. The entertainment provided for both my...
The Willows has become a lifesaver for both my husband and I. I no longer feel alone now I know that there is a wonderful place for both my husband I to come to. The comfort days are a wonderful break for me. I know that my husband is very well cared for. The entertainment provided for both my husband on his comfort days and both of us is excellent.
Review from Adele H (Daughter of Resident) published on 24 July 2019 Submitted via Website•
Overall Experience
My father, whilst on daycare and respite, was treated with dignity and respect. The staff are truly amazing and go out of their way to assist and help with any problems or worries. My father enjoyed his time at The Willows and told me the meals are amazing.
Thank you to everyone at The Willows, I...
My father, whilst on daycare and respite, was treated with dignity and respect. The staff are truly amazing and go out of their way to assist and help with any problems or worries. My father enjoyed his time at The Willows and told me the meals are amazing.
Thank you to everyone at The Willows, I truly appreciated being able to leave my precious father with you knowing he was getting the best possible care.
↩Reply from Julie Saville, Registered Manager at The Willows
Thank you so much for taking the time to post your experience of The Willows dementia hub. Your feedback is very important to us and we are thrilled to hear the service met your expectations in such a special way. Hope to see you again in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Willows.
Upcoming Events
There are no upcoming events for The Willows.
Awards / Recognitions (1)
- 01 Oct 2019Recipient: The Willows
Accreditations
There are no accreditations posted yet for The Willows.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Willows
What types of Care is The Willows registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Willows have?
There are 20 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Willows?
Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Willows to the centre of Rochdale?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows to verify any information. View our terms and conditions. The Willows has a Basic Service -what a Basic Service includes.