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Twyford House Care Home

Richard Woodcock Way, Alsager, Stoke-on-Trent, Cheshire ST7 2FD
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the care he has had and still receives, is excellentE A(Daughter of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent
The services are excellent as are the activitiesLinda B(Daughter of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent
I would recommend Twyford House 100%.S T(Wife of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent

Twyford House is located in the heart of Alsager, convenient to shops and local services. The A500 and M6 motorway are close by, and the home also has excellent nearby public transport links which are convenient for visiting family and friends.

Upon arrival, residents are supported to develop a personalised care plan using an electronic comprehensive integrated Care Planning system. This not only records information around an individual’s care needs but...  

Care Provided by Twyford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,600
Residential Dementia CareFrom £1,350From £1,600
Nursing CareFrom £1,550From £1,600

Nursing Care plus FNC £267.68

Respite stay minimum of 2 weeks - from £1,900 per week.

We do not provide Nursing Dementia Care.

Contact Twyford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jodi Corbishley(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Welcome visitors to the home to tour the facilities or visit a loved one.

Parking

  • Free on site parking available for all visitors.

Twyford House Care Home Reviews (67)

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9.8

Twyford House Care Home has a Review Score of 9.8 (9.776) out of 10, based on 27 reviews in the last 2 years. Over all time Twyford House Care Home has 67 reviews.

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Review from A H (Friend of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience
My wife and I visited our dear friend (Mary) Brigid - and as ever your team at Tyford House were excellent, from carers and admin espeically the helpful man at reception.

Thk you for all you do.

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you for taking the time to share your feedback following your visit to (Mary) Brigid. We are delighted to hear that you and your wife had such a positive experience at Twyford House.

Your kind words about our care team, administration staff, and reception colleague are very much appreciated...  

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Review from Anne R (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

I feel that all care staff and management also staff are very helpful, caring and friendly.

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you for taking the time to leave such a lovely review.

We are delighted to hear that you find our care team, management, and all staff to be helpful, caring, and friendly. At Twyford House, we are committed to creating a warm, welcoming environment where residents and their families feel...  

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Review from Caitlin B (Granddaughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

Staff are friendly, attentive - asks if we need any help. Checks in with nan and keeps us updated.

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you for taking the time to share your feedback.

We are delighted to hear that you have found our team to be friendly and attentive. Building strong relationships with both our residents and their families is incredibly important to us, so it's wonderful to know that you feel supported and...  

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Review from J W (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

when mum needed to move in to a care home I was very concerned but as soon she came to twyford house I was happy knowing that she was well cared for and very happy. She loves the carers and loves the activities which are so important. Makes me happy knowing mum is safe gives me peace of mind.

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you for taking the time to share your experience and for such kind words about Twyford House.

We understand how difficult and emotional the decision to move a loved one into a care home can be, so it is wonderful to hear that your concerns were quickly eased by the care and support Mum has...  

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Review from Fiona K (Sister of Resident) published on 9 July 2026 Submitted via Website
Overall Experience

All of the staff at Twyford House Care Home in Alsager, are very professional yet friendly. The care which they provide is excellent and I know my sister is in safe hands with them. The food is good, and the bedroom decorated tastefully and really lovely. Any queries are dealt with swiftly and efficiently. The activities team ensure a varied programme and each resident is encouraged to participate. The Home also provide lovely trips out on a weekly basis. Upon arrival and departure when visiting my sister the staff always give me a lovely welcome - nothing is too much trouble for them. Outside of office hours it can be difficult to get through to the Home but the staff are busy caring for other residents and I understand they are having a new landline installed which will hopefully assist with the poor WiFi signal that the current telephone line relies on. Overall it's an an excellent care home which I'd be very happy to book myself into if the time comes that I need a care home.

Reply from Jo Hassey, Home Manager at Twyford House Care Home

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have been happy with the care and support your sister receives at Twyford House. It is wonderful to know that our team's professionalism, friendliness and dedication give you confidence that she is in...  

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Review from Stephen D (Son-in-law of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

A wonderful, welcoming home, really made Cliff feel he was part of the family. The staff have shown outstanding care and understanding of Cliff's general needs as well as his more demanding, demenia requirements. A brilliant open environment. A real home from home, we didn't loose a farther to a care home, we became part of a really big family,

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you for taking the time to share such heartfelt feedback. We are truly touched by your kind words.

Creating a warm, welcoming environment where residents feel valued, respected and at home is at the heart of everything we do, so it is wonderful to hear that this was your experience. We are...  

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Review from P F (Resident / Service User) published on 9 July 2026 Submitted via Postal Card
Overall Experience

I feel safe and well looked after. The staff are cheerful and kind, and treat me with dignity, although sometimes they are slow to respond to a request for assistance... My room is comfortable and cleaned regularly. I particularly enjoy the food which is always tasty and plentiful and served in a pleasant dining room. Although activities are arranged every day, I appreciate that I am not forced to join in against my wishes, but I have enjoyed some events such as the recent Fathers Day party and trips out to local beauty spots.

Reply from Jo Hassey, Home Manager at Twyford House Care Home

Thank you for taking the time to share your feedback. We are delighted to hear that you feel safe, well looked after and treated with dignity by our team. It is wonderful to know that you find your room comfortable, enjoy the food and dining experience, and have taken pleasure in some of the...  

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Review from L H (Daughter of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience
My Dad has been a resident at Twyford House since Dec-25. Overall we have been happy with the level of care he has received at Twyford. He seems happy and settled and the staff are always good with him. He is well fed and enjoys any trips out.
As you would expect, there are a few grumbles:
- his room isn't always clean, particularly the floor
- he is often in dirty clothes as he does spill food regularly
- his catheter is often in a mess and hanging off his leg

- he is often in his room without the tv or radio on for entertainment

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you for taking the time to leave a review and for sharing your feedback about your father's experience at Twyford House. We are pleased to hear that he has settled well since moving in and that you are happy overall with the care he receives.

Following your comments, we have investigated the...  

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Review from Annette P (Daughter of Resident) published on 6 July 2026 Submitted via Website
Overall Experience
First impressions are really important and Twyford House excelled in this department.
Support staff make me feel at home. They are extremely friendly and nothing is too much trouble.
I have had dealings with most areas within the home, from maintenance to nurses. Everyone goes about their daily duties in a calm and professional manner.

All staff are accessible, including the chef for any dietary issues.

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you for taking the time to share your experience of Twyford House.

We are delighted to hear that your first impressions were so positive, as we know how important it is to feel welcomed and reassured from the moment you walk through our doors. Your kind comments about our support staff,...  

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Review from P R (Daughter of Resident) published on 6 July 2026 Submitted via Website
Overall Experience

Over the last 12 months I have seen the workings of several carehomes and was so concerned about finding the right place for mum Twyford house have more than filled this roll Excellent team work throughout the home The care and support that is given to residents is really outstanding Communication from management is spot on Fantastic team work throughout I would definately recommend Twyford House look after someone you love and be rest assured that they will be totally cared for.

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you, Pam, for your wonderful review and for sharing your experience of Twyford House.

We understand how difficult it can be to find the right care home for a loved one, so it is incredibly rewarding to hear that we have been able to give you confidence and peace of mind in the care your mum...  

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Review from Helen M (Daughter-in-law of Resident) published on 24 June 2026 Submitted via Website
Overall Experience
My mother in law had been a resident at Twyford House for five years, in that time we had some ups and downs relating to her care but nothing that wasn't addressed by the various managers of the home when the issues arose.
In early May she became unwell, it was hard to see her deteriorating before our eyes. The staff on the unit were caring and attentive to her needs. I only had to speak to a senior, deputy or the new manager and support from the GP and District Nurses were requested.
She passed away peacefully and the staff at the home were kind and compassionate at a really difficult time.
We conducted her funeral from Twyford House, there was numerous staff outside to see her off, it was very emotional, some even came to the funeral.
We returned there for her celebration wake and more staff were in attendance. The food was excellent and everyone remembered her fondly.

We can't thank the staff at Twyford House enough for the support and care they gave to our Mum (in law) Thank you xx

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Thank you so much, Helen, for taking the time to share such a heartfelt and deeply moving review.

It truly means a great deal to all of us at Twyford House to read your kind words about the care and compassion shown to your mother-in-law over the years. Supporting families through both the...  

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Review from K R (Daughter of Resident) published on 15 June 2026 Submitted via Website
Overall Experience

My Mum was a resident at Twyford for 20 months. The staff and the facilities were excellent and they looked after my Mum generally very well. But beware of what I believe to be unfair contract terms. In the last week's of her life she was awarded NHS funding towards nursing care. We believed that this funding would go towards her Twyford fees. However, small print in the residents contract says that Lovett will take this funding in addition to the agreed fees. If applying for any State funding make sure you ask Lovett how it will be applied or read the contract carefully. I believe some other care homes do not take this approach.

Reply from Alexandra Fairhurst, Commissioning Manager at Twyford House Care Home

Thank you for your response. Please may I offer my condolences to you on the loss of your Mum. I appreciate that this must be a very difficult time for you and your family. I am aware that the Home Manager has met with you to discuss this concern, and I am very sorry that you remain dissatisfied....  

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Review from Philip S (Son of Resident) published on 5 June 2026 Submitted via Website
Overall Experience
My mum has been living at Twyford House Residential Care Home since last summer, and the care she has received has been genuinely outstanding. Moving into residential care, and coming to terms with a new disability, has been a huge period of adjustment for her - but the kindness and professionalism of the staff have made an enormous difference.
I particularly want to praise Renji and Jean, who have gone above and beyond in the care they've given my mum. Both have been unfailingly kind, compassionate and morale-lifting. My mum is comfortable, well looked after, and genuinely looks forward to their chats and jokes - something that has meant more than words can properly express during a very difficult time in her life.

That said, this praise extends to the wider team at Twyford House. So many carers and staff members have helped make my mum's life not just manageable, but warm and humane. The overall standard of care has been excellent, and the dedication shown has made an otherwise daunt

Reply from Jo Hassey, Home Manager at Twyford House Care Home
Dear Phillip,
Thank you so much for your incredibly kind and thoughtful words about your mum's care at Twyford House. It truly means a great deal to all of us that you've taken the time to share your experience.

We understand how significant the transition into residential care can be, especially...  

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Review from Jonathon F (Son of Resident) published on 13 April 2026 Submitted via Website
Overall Experience

Excellent friendly professional atmosphere. Superb modern clean bedrooms and facilities. Attentive caring staff. Welcoming family setting. Total confidence in the knowledge Mum is receiving the best care available. Would not hesitate in recommending Twyford House.

Reply from Jodi Corbishley, Home Manager at Twyford House Care Home

Thank you for taking the time to write your review. We are extremely happy to read about your positive experience of Twyford House and will ensure your comments are passed onto the team at the home.

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Review from P P (Son of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience

Great staff, helpful and pleasant, great facilities, like a hotel.

Reply from Jodi Corbishley, Regional Manager at Twyford House Care Home

Thank you for taking the time to leave your review, we will ensure this is past onto the team at Twyford House.

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Review from Neil K (Son of Resident) published on 11 March 2026 Submitted via Postal Card
Overall Experience

A very professional experience, with caring and careable staff. Any relative in a care home is challenging emotionally, the staff at Twyford House go the extra mile, not only with the residents, but also with the relatives. Very professional. Highly recommended.

Reply from Jodi Corbishley, Regional Manager at Twyford House Care Home

Thank you for taking the time to leave your review. We are extremely happy to hear of your positive experiences of Twyford House and will ensure your feedback is passed onto the team in the home.

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Review from K S (Daughter-in-law of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

My Father in law has been in Twyford House since Dec 2025. The staff have made him very welcome and he looks clean and well cared for. My mother in law visits daily and she is also made to feel at home and is allowed to visit whenever she wants.

Reply from Jodi Corbishley, Regional Manager at Twyford House Care Home

Thank you for taking the time to leave your review. We are extremely happy to hear of your positive experience at Twyford House. We will ensure we let the team know about the feedback you have provided.

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Review from C L (Brother of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

I have been visiting my sister for 2 months at Twyford House and i am very happy with the food and the carers that i have met so far.The manager came to see my sister to ask if everything was all going well which she replied she was really happy with everything.Has a family we feel satisfied with everything.

Reply from Alexandra Fairhurst, Commissioning and Marketing Manager at Twyford House Care Home
Thank you so much for taking the time to share your kind words. We're delighted to hear that your sister has settled in well over the past two months and that you've had such positive experiences with our team.

Our carers work hard to create a welcoming and supportive environment, and it's...  

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Review from Mark L (Husband of Resident) published on 6 January 2026 Submitted via Website
Overall Experience

What can I say the home is fantastic, my wife is in Twyford and has lovely food, warm caring care homr with people who really care for my wife, it's made me feel at ease. The place is clean and tidy and the bedrooms are roomy.

Reply from Jodi Corbishley, Regional Manager at Twyford House Care Home

Thank you for taking the time to write such a positive review of Twyford House. We are really pleased to hear of your wife's and your own experience of the care home.

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Review from Deborah R (Sister of Resident) published on 12 December 2025 Submitted via Website
Overall Experience

My brother has been in Twyford House for 6 months. Really impressed this home . That the staff are amazing , so caring and welcoming. They cannot do enough for us and feel at ease him being there. That I don't have to worry about his care and how he his treated.

Reply from Jodi Corbishley, Regional Manager at Twyford House Care Home

Thank you for providing such lovely feedback on Twyford House. We are happy to hear of your positive experience of the home, and happy to hear your brother has settled into the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Twyford House Care Home.

Upcoming Events

There are no upcoming events for Twyford House Care Home.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Lovett Care Ltd
  • 31 Jan 2025Recipient: Lovett Care Ltd
  • 31 Jan 2024Recipient: Lovett Care Ltd

Accreditations

There are no accreditations posted yet for Twyford House Care Home.

Meet the Team (5)

Jo
Jo Job Title:Home ManagerJoined: 2023

I have over 35 years of nursing experience in care and acute settings. I started with care and have been drawn back to care because there is so much to experience with people who have had years of life but now need our care, support, safety and positive approach to their health and well-being.

Lovett Care provides all this to residents, their families, staff and all visitors who are welcomed as We Care.

Jolly
Jolly Job Title:Deputy ManagerJoined: 2025

Jolly is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Gary
Gary Job Title:Maintenance Manager

Gary is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Charlotte
Charlotte Job Title:Administrator

Charlotte is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Karen
Karen Job Title:Head of Housekeeping

Karen is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Frequently Asked Questions about Twyford House Care Home

What types of Care is Twyford House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Twyford House Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Twyford House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Twyford House Care Home to the centre of Stoke-on-Trent?

7.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Twyford House Care Home to verify any information. View our terms and conditions. Twyford House Care Home has an Enhanced Service -more info.