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Twyford House Care Home

Richard Woodcock Way, Alsager, Stoke-on-Trent, Cheshire ST7 2FD
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the care he has had and still receives, is excellentE A(Daughter of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent
The services are excellent as are the activitiesLinda B(Daughter of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent
I would recommend Twyford House 100%.S T(Wife of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent

Twyford House is located in the heart of Alsager, convenient to shops and local services. The A500 and M6 motorway are close by, and the home also has excellent nearby public transport links which are convenient for visiting family and friends.

Upon arrival, residents are supported to develop a personalised care plan using an electronic comprehensive integrated Care Planning system. This not only records information around an individual’s care needs but...  

Care Provided by Twyford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,600
Residential Dementia CareFrom £1,350From £1,600
Nursing CareFrom £1,550From £1,600

Nursing Care plus FNC £267.68

Respite stay minimum of 2 weeks - from £1,900 per week.

We do not provide Nursing Dementia Care.

Contact Twyford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jodi Corbishley(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Welcome visitors to the home to tour the facilities or visit a loved one.

Parking

  • Free on site parking available for all visitors.

Twyford House Care Home Reviews (67)

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9.8

Twyford House Care Home has a Review Score of 9.8 (9.776) out of 10, based on 27 reviews in the last 2 years. Over all time Twyford House Care Home has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from Patricia C (Wife of Resident) published on 15 October 2021 Submitted via Website
Overall Experience

I required Residential Care for my husband at a very difficult time (due to Covid) the staff at Twyford House couldn't have been more helpful and understanding. Initially, it was for Respite Care but because of my husband's condition and the fact that he settled in really well, it was decided he would stay. He is content and happy where he is and I know that he is safe. All the staff at Twyford House from the Reception, Management, Nursing and all involved in the running of the home are caring, friendly and couldn't be more helpful in a difficult time for families.

Reply from Laura Lockett, General Manager at Twyford House Care Home

Thank you so much for this lovely review, it is a pleasure to care for your husband. We always appreciate feedback and I will share this with my team.

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Review from Barry C (Son of Resident) published on 11 October 2021 Submitted via Website
Overall Experience

The approach the staff have adopted has enabled my mother to settle in and make it her home. The range of activities ensures my mother remains mentally alert and these have contributed to her overall confidence.

Reply from Laura Lockett, General Manager at Twyford House Care Home

Thank you so much for your review, i will pass it on to my team.

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Review from S S (Daughter of Resident) published on 18 February 2021 Submitted via Postal Card
Overall Experience

Since my mum has been at Twyford House, she has improved tremendously in communication, socialising and general mental health. It has given my sister and me the opportunity to enjoy her company again, instead of being like carers for her always shopping, washing etc, so now time to just sit and talk. We can't thank the team enough for how they look after our Mum and how kind and thoughtful they always are. Thank you for all your help.

Reply from Laura Lockett, Home Manager at Twyford House Care Home

Thank you so much for your lovely review; I will share with my team who will be delighted - thank you.

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Review from Rebecca S (Granddaughter of Resident) published on 18 February 2021 Submitted via Postal Card
Overall Experience

I honestly can't recommend this care home enough. Our family went from looking after our grandma full time and very stressed to now thoroughly enjoying going to the care home and spending quality time. I can't thank the home enough for taking care of our grandma and giving her a new lease of life. She's the happiest I've ever seen her. The staff are amazing.

Reply from Laura Lockett, Home Manager at Twyford House Care Home

Thank you so much for such a lovely review; the team will be delighted to hear such kind words. It really is a pleasure to provide care and support for your grandma.

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Review from Cath B (Daughter of Resident) published on 29 January 2021 Submitted via Website
Overall Experience
My sister and brother realised that Mum needed extra care and was not coping very well living by herself.
It was a tough decision but was also the best decision we all made together, including Mum.
Mum was lonely and when we saw Twyford house and met the staff we knew she would enjoy it.
There are so many activities going on in the company.
The staff are lovely and put the residents at the heart of everything, it must be really hard and frustrating along with the constant worry of covid-19. It is good that we can still have window visits with Mum, and the visiting pod when restrictions are eased.
We can't wait until we can come and have a hug with Mum, and join in with the activities!

Thank you for looking after Mum and for giving her her sparkle back.

Reply from Laura Lockett, Home Manager at Twyford House Care Home

Thank you so much for your kind words, it is an absolute pleasure to care for your mum, and we are so proud of our amazing team. I will share your comments with them.

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Review from A C (Son of Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience

I found the staff very professional, helpful and attentive. Their care for my mother has been first class, she is over the moon about Twyford House. Twyfords lounge is lovely, great design and finish, loads of facilities an excellent luxurious care home.

Reply from Laura Lockett, Home Manager at Twyford House Care Home

Thank you so much for such lovely comments, we are delighted that your mother is happy to be with us. I will pass your comments on to the team who will be delighted.

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Review from Janet H (Daughter of Resident) published on 23 November 2020 Submitted via Postal Card
Overall Experience

With the exception of some unsettling staff changes and uncertainty of the place not being able to remain open due to no residents, the service being given to the sole resident is exceptional. Staff are lovely and kind to Mum. Mum 'has been' an ideal resident until recently and is now putting skills to the test as she is now a lonely soul and can't understand why she is there alone and there at all, but the staff remain in control, kind and respectful. It would be nice to have more residents to be assured of your success. The place is beautiful and the staff are wonderful.

Reply from Laura Lockett, Home Manager at Twyford House Care Home

Thank you so much for your kind words, I am really sorry that you have had concerns about your mum being the only resident for a while and I know that my team did everything they could to ensure that she was engaged and never lonely. I'm sure that you are aware that we now have a lovely and...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Twyford House Care Home.

Upcoming Events

There are no upcoming events for Twyford House Care Home.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Lovett Care Ltd
  • 31 Jan 2025Recipient: Lovett Care Ltd
  • 31 Jan 2024Recipient: Lovett Care Ltd

Accreditations

There are no accreditations posted yet for Twyford House Care Home.

Meet the Team (5)

Jo
Jo Job Title:Home ManagerJoined: 2023

I have over 35 years of nursing experience in care and acute settings. I started with care and have been drawn back to care because there is so much to experience with people who have had years of life but now need our care, support, safety and positive approach to their health and well-being.

Lovett Care provides all this to residents, their families, staff and all visitors who are welcomed as We Care.

Jolly
Jolly Job Title:Deputy ManagerJoined: 2025

Jolly is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Gary
Gary Job Title:Maintenance Manager

Gary is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Charlotte
Charlotte Job Title:Administrator

Charlotte is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Karen
Karen Job Title:Head of Housekeeping

Karen is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

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