Twyford House Care Home

My nana has been here since August 2021 and I cannot fault the care home whatsoever. The staff in every area are amazing and so friendly. They have made my nana feel so comfortable and have a new lease of life. I can’t thank all of the staff enough.

My 78-year old Mum has Alzheimer's and my 82-year old Dad was her full-time carer whilst dealing with his own health issues. As a family we reached a crisis point with neither of them eating properly, Mum becoming confused and depressed and Dad having falls. We looked at a few places but Twyford House Care Home was the only one that felt right when we walked in. It was like walking into a hotel. Twyford House Care Home has been very accommodating, allowing my parents to have one room as a bedroom and one as a sitting room, which was very important to Mum and Dad. All the staff are friendly, professional and skilled in their job, the food is excellent and I have watched my parents return to me from a fog of ill health and confusion. They are both so much happier and brighter. Meanwhile, I can relax knowing they are in safe hands and being well cared for.

I cannot praise Twyford House enough. My mum came in very suddenly and she immediately felt at home and welcomed. The staff are brilliant and nothing is too much trouble. I never feel anything other than welcomed at all times. They are very easy to talk to and very caring. Mum enjoys the food which is varied and also the activities, especially the walking club, exercises arts and crafts also. She has also enjoyed trips out on the bus more recently, visiting local places she remembers.

My stay here is amazing. The staff are amazing, nothing is too much trouble. I feel safe and secure in every way. The food is good and I have an excellent choice to choose from. I would give here 100 out of 100. Highly recommend.

Amazing care home - the management and staff are so lovely and very helpful. I am so grateful for how they have made my mum so welcome and settled into her new home. Thank you - the home is beautiful and the food is amazing. I would highly recommend the home to anyone.

I required Residential Care for my husband at a very difficult time (due to Covid) the staff at Twyford House couldn't have been more helpful and understanding. Initially, it was for Respite Care but because of my husband's condition and the fact that he settled in really well, it was decided he would stay. He is content and happy where he is and I know that he is safe. All the staff at Twyford House from the Reception, Management, Nursing and all involved in the running of the home are caring, friendly and couldn't be more helpful in a difficult time for families.

The approach the staff have adopted has enabled my mother to settle in and make it her home. The range of activities ensures my mother remains mentally alert and these have contributed to her overall confidence.

Since my mum has been at Twyford House, she has improved tremendously in communication, socialising and general mental health. It has given my sister and me the opportunity to enjoy her company again, instead of being like carers for her always shopping, washing etc, so now time to just sit and talk. We can't thank the team enough for how they look after our Mum and how kind and thoughtful they always are. Thank you for all your help.

I honestly can't recommend this care home enough. Our family went from looking after our grandma full time and very stressed to now thoroughly enjoying going to the care home and spending quality time. I can't thank the home enough for taking care of our grandma and giving her a new lease of life. She's the happiest I've ever seen her. The staff are amazing.

Thank you for looking after Mum and for giving her her sparkle back.

I found the staff very professional, helpful and attentive. Their care for my mother has been first class, she is over the moon about Twyford House. Twyfords lounge is lovely, great design and finish, loads of facilities an excellent luxurious care home.

With the exception of some unsettling staff changes and uncertainty of the place not being able to remain open due to no residents, the service being given to the sole resident is exceptional. Staff are lovely and kind to Mum. Mum 'has been' an ideal resident until recently and is now putting skills to the test as she is now a lonely soul and can't understand why she is there alone and there at all, but the staff remain in control, kind and respectful. It would be nice to have more residents to be assured of your success. The place is beautiful and the staff are wonderful.