All of the staff were friendly and professional. The care workers were kind and attentive
I C (Granddaughter of Resident)
The place is beautiful, clean and modern. The food is great
Liv K (Granddaughter of Resident)
The facilities were excellent - the whole place was clean and fresh, with modern bedrooms
I C (Granddaughter of Resident)
Valerian Court offers luxury all-inclusive living. Easy transport links. Walking distance to a variety of shops & cinema & theatre.
These prices are only a guideline, please contact Valerian Court Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visitors are welcomed to Valerian Court to see a loved one or to enquire for themselves or a loved one. Feel free to pop in or get in touch to make an appointment.
Onsite parking is available for visitors to the home
Valerian Court Care Home has a Review Score of 9.7 (9.734) out of 10, based on 48 reviews in the last 2 years.
Over all time Valerian Court Care Home has 66 reviews.
5.0 out of 5
Thank you very much for your kind review! We are very happy to hear that you find our staff friendly and welcoming and that your friend is "flourishing" at Valerian Court Care Home. You, and they, will be glad to hear that we have recently recruited a new Head Chef, and our new Activities Lead will be starting soon. Hopefully, your next review will be able to give 5 stars for those areas too!
5.0 out of 5
Thank you very much for your review. We are so pleased that you felt able to give us lots of 5s! Providing great care is at the heart of what we do. A number of our residents love watching the trains. Including the British Pullman part of the Orient Express group! Thank you again.
5.0 out of 5
Thank you so much for taking the time to write us a review - and we are so glad that we scored many 5s! We have now recruited an activity lead. And can't wait for her to start! I know with her broad experience - the home is going to be even more lively! We also have a new head chef - who is already having a very positive impact.
5.0 out of 5
Thank you very much for your review. 99% 5s! We are very happy that your husband has settled into the home with us, and that you feel welcomed. We do always strive for Valerian Court to have a friendly and family environment - and want everyone to feel acknowledged and comfortable. I'm glad that we addressed the small issue for you. Thank you again
5.0 out of 5
Thank you so much for taking the time to review us. And we are so glad that we achieved a lot of 5*s! I note 4*s for Food & Drink. We now have a very experienced Head Chef in place - so I hope that the next time your mum stays with us - 5*'s for that too! We look forward to seeing you all again.
5.0 out of 5
Thank you for your wonderful review. We are so pleased your sister has been so well loved after. We will ensure the team receive the feedback as this will be very welcomed. We hope your sister continues to enjoy the services provided.
4.0 out of 5
Thank you for taking the time to write a review and thank you so much for 5 stars in a number of categories - it is very much appreciated. Regarding cleanliness - I can't see anything in your narrative so I am unsure as to what you are referring to but it is always a priority for us not least for infection control reasons. Whilst we are recruiting a head chef we are putting agency chefs in place to support our residents having a very enjoyable dining experience. Also whilst we recruit an Activities Lead - we are in the process of having a number of activities assistants and staff in post to enhance our activity and lifestyle program. I apologise that your experience with a couple of our processes wasn't as we expected them to be. Once again thank you very much for your feedback.
5.0 out of 5
Thank you for taking the time to contact us. And I am very pleased to see that 9/12 categories received 5 stars! Thank you so much. Regarding our current food offering - we are actively recruiting for a head chef. In the meantime we have put experienced agency chefs in the post to ensure our residents are satisfied with the food and meal experience. We are also actively recruiting for an activities lead. In the meantime we now have a number of activities assistants coming into post and other staff supporting activities. Thank you again for your valuable feedback. And if you would like to meet with me to discuss anything further please do ask.
5.0 out of 5
Thank you for taking time to acknowledge a demonstration of our values. We hope the team continue to create meaningful person-centred memories and experiences for your father and other residents in the home.
5.0 out of 5
We were so honoured to host your grandmother for her respite period and we would be so excited to see her back for any future respites. Until then we hope to keep in touch and to see her at our numerous fun-packed summer of fun at Valerian Court Care.
5.0 out of 5
It has been a pleasure from day one meeting your family and your father. Having him move into the care home has been a pleasure for all of us. He has shown us such patience and warmth the staff and other residents have immediately warmed to him. We are glad to provide a safe and happy environment for the next chapter of his life with us.
5.0 out of 5
Thank you for your kind review. I am so pleased to hear you are enjoying the services the staff provide at Valerian Court. We will ensure the staff see the feedback given. Once again thank you for taking the time to review us.
4.0 out of 5
We are very thankful for the opportunity to support your wife in our home. And we are always glad when you spend time with her and the staff and our home's wider community. You have both positively created a family group and your children are always so caring and supportive too.
5.0 out of 5
We are truly grateful for your heartfelt review. Your grandad has not only been a refreshing personality at the home, but a true gentleman who has made caring and supporting him a real pleasure. The home, the other residents and our visitors have enjoyed his warm hospitality and we are so glad Valerian Court Care has truly become his home. We have all enjoyed his activities and spent an extensive amount of time exploring his fond memories of his flight routes as an ex-RAF officer. We thank him for his service and we thank you for your custom.
5.0 out of 5
We thank you and your mother-in-law for choosing Valerian Court to be her new home. As a founding resident, she has allowed us to grow and learn a lot from the day the home opened. We value the support and time the family spend here and we look forward to another exciting year.
5.0 out of 5
It has been such a pleasure and honour to receive and support your nan in our service. Like each of our residents, she is unique in her own way and has brought additional value to our family here. We thank you and your family for all your continued support to the home.
5.0 out of 5
Thank you so much for your comprehensive response and genuine interest in all that happens in the home. Your feedback is highly valued and continues to guide our service performance. We look forward to seeing you again.
5.0 out of 5
Thank you for your review, and we are glad to hear that we are upholding our values mainly Respectful - showing our consideration of others and being courteous and polite. We continue working on an inclusive activities program which helps to enhance the quality of residents' lives in our home. We will share this wonderful feedback with the team.
5.0 out of 5
Thank you so much for your lovely feedback regarding the care we are providing for your grandad. We are very happy to hear that your grandad has settled in well, and that the activities we offer are having a positive effect on his physical and mental health and wellbeing. We are very proud of our beautiful home and "hi-tech" gadgets, but having kind and caring staff is of the utmost importance, and so it is great to hear that you have seen this first hand. Thank you once again and we hope to see you again soon.
5.0 out of 5
Many thanks for your valued feedback. Almost a year into her stay we are so grateful for your continued support. It has been a pleasure welcoming your mother into the home and we hope we experience even more positive things for both of you this year.
The Review Score of 9.7 (9.734) out of 10 for Valerian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
Andrei is a registered nurse with experience in hospitals and nursing homes. He has been managing care homes for the last 4 years and is excited to have joined Valerian Court Care Home. His philosophy is that care is not a job but a mission where we all come together to support our loved ones. He believes we continuously learn every day with one goal in mind: to create a home away from home for our residents.
He is honoured that, together with his team they can be part of this beautiful extended family.
Kathy is our Deputy Manager here at Valerian Court and has been a Registered Nurse within the NHS for more than 11 years. She initially specialised in renal care before becoming Ward Sister and later Matron of Acute General Medicine wards. Prior to qualifying as a nurse Kathy worked in a care home and enjoys delivering person-centred care once more. Kathy has a wealth of knowledge and experience in nursing and leadership and is excited to be part of the team at Valerian Court.
Keith joins our team at Valerian Court as Maintenance Manager.
He is a retired Police Officer, having worked with Thames Valley Police for over 30 years. Keith uses his organisational and management skills to help out around the home. He strives to provide the best support to our residents and to make sure that the home continues to be well-maintained and fit for purpose.
Freya takes pride in being the first to greet everybody who comes through our doors with a smiling face. Being surrounded by all of our lovely staff and residents makes her day.
Comfort is a registered general and critical care nurse from Ghana with 16 years experience of working in healthcare.
She has recently been promoted to Team Leader and we look forward to working together as she continues to develop her healthcare career in the UK.
Anna is an experienced Nurse who has a background in critical care, having worked in Intensive Care for 12 years.
She became part of the team here at Valerian Court to continue her passion for nursing and commitment to ensuring all residents receive the best care.
Rachel joined Valerian Court Care Home after qualifying as a Registered Nurse in Ghana. Rachel is committed to making residents comfortable during their care.
Rachel has recently gained her NMC pin and is now a Registered Nurse. She is passionate, a good team player and always goes above and beyond.
Nisha has joined our team here at Valerian Court as a Care Assistant and is happy to be learning and gaining experience every day. She looks forward to greeting the residents and supporting and assisting them throughout the day.
Riki has been working at Valerian Court Care Home for approximately one year. Riki was originally employed as a carer and moved to support the Activities Team earlier this year and is thoroughly enjoying her new role. She is vibrant and energetic and shows the same enthusiasm whether supporting with group activities or one-to-one sessions.
Eliza has 20 years of experience working in various roles within the NHS and most recently as a GP receptionist. She is a kind and caring person who enjoys talking and listening to the older generations’ life stories and is looking forward to bringing a smile to the residents’ next chapter in life.
Kim is one of the receptionists at Valerian Court and will often be one of the first people you come into contact with whether it be in person or by phone. Being local to the home
She has great local knowledge to be able to assist residents and relatives alike.
Kelly is a fully qualified hairdresser having worked in the hair industry for over 15 years. She loves her job and the uplift it provides whether it be a trim, blow dry or something new.
Kelly cannot wait to meet all the residents and provide a pampering service.
Oleksandra is originally from Skadovsk, Ukraine and has extensive experience working as a chef before joining our team in November 2023 as our second chef.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valerian Court Care Home to verify any information. View our terms and conditions. Valerian Court Care Home has an Enhanced Service - more info.
