Veryan Close

3 Veryan Close, Dawlish EX7 0HT
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2.9 1 Review
  • Veryan Close, Dawlish
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Care Provided by Veryan Close

Type of Service

    Residential Home
  • For a maximum of 2 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Younger Adults

Length of Stay

  • Permanent Care

Facilities

Good to Know

Person in Charge

  • Natasha Dennett (Manager)

Local Authority / Social Services

Room Information

  • Single Rooms (2)
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Veryan Close Reviews (1)

2.9

Veryan Close has a Review Score of 2.9 (2.909) out of 10, based on 1 reviews in the last 2 years.
Over all time Veryan Close has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Veryan Close
  • 1
Total of 1, showing 1-1
Review from Paul J (Grandfather of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My grandson has been the sole resident of this Care House, operated by Phoenix Learning and Care Ltd for nearly a year and a half and, in spite of numerous meetings with Managers and Director including several 'Best Interest' meetings, we as grandparents, have now been deemed too difficult to deal with,
and our grandson has just been given 28 days Notice to leave and find somewhere else where he can access 24/7 care. This is obviously almost impossible and a complete abrogation of their responsibility to him.
There is a lot of history which I cannot go into here, but the the short version is that we are not being treated professionally or fairly. I could not recommend anyone put their young person into the care side of this institution. My grandson has deteriorated mentally and physically since being in their care and they appear not to be worried about that. It is so sad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 2.9 (2.909)

Overview of Review Score

The Review Score of 2.9 (2.909) out of 10 for Veryan Close is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.9 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.909 for Veryan Close is calculated as follows: ( (1 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 11 Ratings = 2.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Veryan Close is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 2 registered maximum number of service users is 0.4. 0 Positive Reviews ÷ 0.4 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Frequently Asked Questions about Veryan Close

What types of Care is Veryan Close registered for?

Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Veryan Close have?

There are 2 Single Rooms.

How far is Veryan Close to the centre of Dawlish?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Veryan Close to verify any information. View our terms and conditions. Veryan Close has an Basic Service - more info.