
Wood Green has gone above and beyond our expectations of what a residential care home offersJulie T(Daughter of Resident/Service User)



Wood Green has gone above and beyond our expectations of what a residential care home offersJulie T(Daughter of Resident/Service User)



Wood Green Residential Care Home is a care centre that offers person-centred care delivered by a committed and highly skilled team of carers.
The home provides care for people with residential needs living with dementia. The team also offers specialist dementia care, caring for those with more challenging behaviours and those who require more supervision that would potentially see someone refused placement in a normal dementia residential home. The ethos is...
Care Provided by Wood Green Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Wood Green Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Tara Watters (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Visiting
- Visitors welcome and encouraged at all reasonable hours, as long as visitation does not disturb residents.
Parking
- The home has excellent parking facilities and is easily accessible via all public transport options
Wood Green Residential Care Home Reviews (72)
Wood Green Residential Care Home has a Review Score of 9.7 (9.716) out of 10, based on 15 reviews in the last 2 years.
Over all time Wood Green Residential Care Home has 72 reviews.
No one wants their parents in the care environment but this home is the best by far. Well done to you all.
Thank you very much for your review. I will be sure to pass on your review to the staff.
Wood Green Care Home provides good quality care for my cousin who has dementia. The staff are caring, considerate and provide a kind, positive living environment, meeting my cousin's individual needs and managing her resistive behaviours. There are a wide variety of activities available for all the residents like art, music, gardening and pool. My cousin enjoys sitting in the garden and the staff often accompany her for a walk. Wood Green is a bright, cheerful care home with large individual en-suite rooms. It is a clean, safe, caring home environment for my cousin to live in.
Fantastic staff, very clean and tidy. Always go that extra bit to help everyone. They truly look after residents and visitors to the highest standards possible. Would recommend Wood Green to everyone.
Thank you so much for your review! We really appreciate your feedback and I will be sure to pass your glowing review over to the team!
Mum was in another home two years ago, she fell twice a month. In Wood Green Home my mum has fallen once in two years.
My husband arrived beginning December after being in another care home for two years. He settled in extremely well and quickly, staff are a brilliant bunch of genuinely caring people. Food is excellent and home cooked and activities are brilliant. My husband is much more content now and has a lovely room looking out over the front garden where there is lots of activity of cars and people coming and going, also he loves seeing the squirrels and birds. Very good move and nearer home.
Thank you for your lovely review. I am so glad you are happy with the services we provide. I will ensure to pass your review on to the care staff.
Unfortunately, on the 28th of September 2022, I received a phone call and was told that the home would no longer be able to keep my Auntie, who is now 96, as the Nursing section of the home is closing.
28 elderly, frail people with dementia are being evicted from their home and I am disgusted with management and the owner of Wood Green.
Giving us until 2nd December to relocate my 96-year-old Auntie is an immoral decision and the Owner should hang his head in shame.
Thank you for your feedback, we are glad you have been happy with the level of care provided to your aunt. If you have further concerns or issues, please do not hesitate to contact one of the team. Extremely challenging trading conditions and sustained pressures on our industry over the past 18...
My husband went into Wood Green Care Home just ahead of the first lockdown. This was incredibly difficult but I was reassured by my phone calls to staff. Now, when I visit, I find my husband content, clean and comfortable. I sit in his room with an open door, so I overhear interactions between staff and residents, and I have never heard a raised voice or crossword. I have also found staff are interested in my welfare. I feel that my husband could not be in a better place.
Mum has been in Wood Green for a month now. From our first visit, the staff have been kind, caring, helpful and professional - nothing is too much trouble and they always make time for us. Watching staff with the residents is a joy - they really do care, almost like a family. Such a hard decision for us but Wood Green Care Home has made it that bit easier - confidently knowing Mum is being very well cared for.
Thank you for your very kind review. We are so glad that you feel at ease knowing your mum is well cared for. It is so good to know that you can see how caring our staff are.
The care given is excellent and staff are always available if requested to help due to unforeseen accidents (bathroom etc). The staff make time to chat with the residents even though they are run off their feet. I believe that another one or two staff could be employed to relieve the pressure that the present staff members cope with admirably. Cleaning could do with a little more attention to detail, it is adequate but could be better. Laundry is in need of a review as clothes get mixed up or go missing.
My mum was a resident in Wood Green Care Home from March 2020 to June 2022 when she sadly passed away. Throughout the entire time she was there she was so happy and received an exceptional level of care from all members of the Wood Green team. All members of the team are worthy of praise and thanks including management, office staff, care staff, activities staff, cleaning staff, kitchen staff and laundry staff. My mum and our entire family were always treated very professionally and with the greatest of respect. When my mum entered her period of end-of-life care the staff were exemplary in how they looked after her and indeed us as a family. The Wood Green team became part of our extended family throughout the time my mum was there and I will forever be grateful to them for the love and care my mum experienced during her time in their care.
Thank you very much for the very kind review. We very much miss your mum here and we miss you all visiting. The team try their best to ensure that all our residents are given the best care possible and it is so humbling to hear that you feel this way.
I was like many other family carers, anxious about my dad moving into residential accommodation - especially during the global pandemic. From the outset, the staff have been excellent and I cannot fault the standard of care he receives. Staff are always on hand for any queries and willing to help.
Thank you for your review. I am so happy to hear the staff have put you at ease during a difficult time. We are so happy to hear that staff are always at hand to answer your queries.
My mother sadly passed away in Wood Green just 6 days after her 96th Birthday, she had lived there a little over 2 years and although she had dementia, she loved it and, more importantly, they loved her. Nothing was too much trouble. When her heart started to fail they kept her where she was, they could have moved her to another floor, but they kept her in her own surroundings and looking out at the garden. Even with covid restrictions, we were kept up to date with her end of life care and we could be with Mum whenever we wanted. They went above and beyond looking after her and making her comfortable and indeed looking after us as a family. Every single member of staff are a credit to Wood Green and I'm forever grateful my mother spent her last years somewhere so wonderful, kind and caring. I would give you 10 stars if I could. On spending nights by my mother's bedside, I appreciate how difficult your job is and how wonderful you all are.
Thank you for your review. We all loved your mum and we are so comforted that we were able to make your mum and the family as comfortable as possible in the end stages of her life. Your mum has left a big hole here in Wood Green, and we miss her dearly. We miss her answering our phones for us....
The home is very nice and very clean. The food looks good as well. The reception staff are very helpful and friendly. There is a nice, relaxed atmosphere in the home. There is much provided for the residents, which they enjoy very much; also a hairdresser and podiatrist attend the home, which is very helpful.
Thank you, Cathy, for the review; it is nice to know that our team work hard to make the home presentable. It is also good to hear our staff are helpful and friendly. We try our best to ensure our residents are engaged in activity as much as possible, and it is lovely to see that relatives see this when they visit.
The activities team were very good at facilitating Zoom meetings with my mother in the time before my arrival.
It was established that my brother and I could visit without restrictions as my mother was classified as 'end of life'.
I found all the staff to be very caring and friendly. There were a few things, such as her diet, that I felt needed changed and the staff were helpful in establishing a different diet. Other concerns were addressed and the alterations are still in place.
Overall, I am very happy with my mother's care. She always seems comfortable and well cared for.
Because of Covid we were unable to visit my dad. We have been visiting under restrictions recently. Last Sunday we visited my dad and were appalled at the state my dad’s nails were in. They were full of dirt and so long? We told the staff and then emailed Wood Green. We received an email 4/5 days later to apologise and say that when we told the staff they initiated a shower and cut our dad’s nails! So it makes us wonder when we weren’t allowed to visit during Covid how his personal hygiene was? Totally unacceptable for our beautiful caring dad who was so clean.
The premises are modern, bright and well maintained.
Our 95-year-old mum has been privileged to call Wood Green Care Home, her home for the last 3 years. Always caring and willing to go the extra mile to make life as good as possible for a lady suffering from dementia, the staff are wonderful.
I feel very lucky that there was a place for my mum in Wood Green. The staff are wonderful and always ready to help with any queries or problems I have had. Mum has settled in amazingly well and is very contented. She joins in all the activities provided each day. I would wholeheartedly recommend Wood Green care home.
Staff are wonderful and the food is excellent. The rooms are very well kept and now they have built a summer house in the back garden for all residents which is lovely. Wood Green is a wonderful home. Many many thanks to all the staff for what they do for everyone.
My grandmother (in-law) has been in Wood Green for a couple of years now and honestly, I think it was the best move she could have made. At 92 I believe it has given her more years to enjoy being looked after. Because that’s just what they do there. Covid has been difficult for everyone but when we weren’t allowed to visit we knew she was being well cared for. If there was anything she needed that we couldn’t bring her the staff got it for her. Some would even go and have their breaks with her just to have a wee chat. It was difficult for her not to see any family for so long but she knew it was in her best interests and the staff couldn’t have been more understanding and patient. We honestly don’t think there could be a better place for her than Wood Green and I can say hand on heart that we would recommend it to anyone who is having to make the tough decision of moving a family member to residential care.
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Awards / Recognitions (5)
- 30 Jan 2026Recipient: Wood Green Residential Care Home
- 31 Jan 2025Recipient: Wood Green Residential Care Home
- 31 Jan 2024Recipient: Wood Green Residential Care Home
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