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- Wilhelmina House care home







Wilhelmina House offers residents both long and short term care options, with residential care provided by a dedicated team of care assistants.
The home has been purpose built to support older people, with tasteful decoration throughout the bedrooms and communal living areas and well maintained gardens for residents keen to spend time outside. Every bedroom has en suite facilities and a variety of activities are arranged and provided for their enjoyment.
The...
Wilhelmina House offers residents both long and short term care options, with residential care provided by a dedicated team of care assistants.
The home has been purpose built to support older people, with tasteful decoration throughout the bedrooms and communal living areas and well maintained gardens for residents keen to spend time outside. Every bedroom has en suite facilities and a variety of activities are arranged and provided for their enjoyment.
The home delivers day care and respite services, providing people with a range of services including personal care.
Care Provided by Wilhelmina House
Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 26 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Wilhelmina House to confirm what's included and get a personalised quote:
Extra care charges may be applied- this is discussed pre admission.
The price(s) shown are provided by the care home. Contact Wilhelmina House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- John Whitgift Foundation
- Voluntary / Not for Profit Owned
Person in charge
- Magdalena Kuffel (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 2
Room Information
- Single Rooms (25)
- Single Rooms with ensuite Wet Room (4)
Visiting
- Relatives and friends are welcome to visit at any time, no appointment needed, Home advise not to visit during meals times.
Parking
- Parking available.
Wilhelmina House Reviews (96)
Wilhelmina House has a Review Score of 9.8 (9.780) out of 10, based on 33 reviews in the last 2 years.
Over all time Wilhelmina House has 96 reviews.
After a brief stay at the hospital it became evident that my darling 97 year old Aunt could not stay by herself. We spoke to the staff at Wilhemenia House and my aunt was admitted for respite care. Her stay was only about six weeks but the care she received was excellent. The staff are very caring...
After a brief stay at the hospital it became evident that my darling 97 year old Aunt could not stay by herself. We spoke to the staff at Wilhemenia House and my aunt was admitted for respite care. Her stay was only about six weeks but the care she received was excellent. The staff are very caring and the facility is spotless. I believe the level of care comes from the top as Dolly and Magda set great examples. Even after her passing the facility assisted her son and went beyond. I cannot thank them enough.
Providing compassionate ,respectful and person centred care is at the heart of...
Thank you so much for taking the time to share your kind and thoughtful feedback. We are truly grateful for your words and delighted to hear that you and your family have had such a positive experience with us.Providing compassionate ,respectful and person centred care is at the heart of everything we do and it means a great deal to know that our team has helped your family feel supported and reassured.
Thank you once again.
We always find Wilhelmina House an extremely welcoming and friendly place. Our mother is well cared for by excellent staff, we could not wish for better. She is very happy here and always enjoys the activities provided. Throughout the hot weather last month great care was taken to make sure she was...
We always find Wilhelmina House an extremely welcoming and friendly place. Our mother is well cared for by excellent staff, we could not wish for better. She is very happy here and always enjoys the activities provided. Throughout the hot weather last month great care was taken to make sure she was kept cool and had plenty to drink
My father loves the place. He seems to have a new life and has settled in well. He loves all the attention and activities. All the staff are very friendly and accommodating.
My father loves the place. He seems to have a new life and has settled in well. He loves all the attention and activities. All the staff are very friendly and accommodating.
My aunt has lived at Wilhelmina House for over a year now. All the staff are so welcoming to me. I have total confidence that all my aunt's needs and wishes are met, without question. She is treated as if she is a member of their family or friend! They go out of their way to ensure she is happy and...
My aunt has lived at Wilhelmina House for over a year now. All the staff are so welcoming to me. I have total confidence that all my aunt's needs and wishes are met, without question. She is treated as if she is a member of their family or friend! They go out of their way to ensure she is happy and well cared for.
Great home to my nan and great aunt for three years. Lovely staff and very clean setting.
Great home to my nan and great aunt for three years. Lovely staff and very clean setting.
Great care home
Great care home
Our mum came for a 4 week respite care stay. After 2 weeks she told us she wanted to stay as a permanent resident. She is so happy here, looks healthier already. Without exception all staff and residents are so lovely, friendly and welcoming. Thank you.
Our mum came for a 4 week respite care stay. After 2 weeks she told us she wanted to stay as a permanent resident. She is so happy here, looks healthier already. Without exception all staff and residents are so lovely, friendly and welcoming. Thank you.
My great aunt and nan love it here, the staff are amazing. They are so friendly and helpful. She always spoke so highly of the care home.
My great aunt and nan love it here, the staff are amazing. They are so friendly and helpful. She always spoke so highly of the care home.
Roma, our mother/mother-in-law has never been happier for the whole time she has been here. The staff are wonderfully caring and go out of theur way to make her time enjoyable. The social events are always a highlight and although she is not walking at the moment she insists on coming down and the...
Roma, our mother/mother-in-law has never been happier for the whole time she has been here. The staff are wonderfully caring and go out of theur way to make her time enjoyable. The social events are always a highlight and although she is not walking at the moment she insists on coming down and the staff oblige. Thank you Wilhelmina.
Excellent management, caring leadership and care team. Great facility, very well managed. Imaginative and creative events and occasions enjoyed by residents and families alike.
Excellent management, caring leadership and care team. Great facility, very well managed. Imaginative and creative events and occasions enjoyed by residents and families alike.
Summer BBQ was absolutely amazing! staff were very welcoming/inviting I would definitely attend again! well done to all.
Summer BBQ was absolutely amazing! staff were very welcoming/inviting I would definitely attend again! well done to all.
Excellent experience at Wilhelmina House. Staff are very welcoming & friendly. Entertainment is very good & clearly a lot of work goes in all round. The home is very very clean, the food + choice of food is excellent, rooms are comfortable + welcoming. I have no complaints. Rooms only given a good...
Excellent experience at Wilhelmina House. Staff are very welcoming & friendly. Entertainment is very good & clearly a lot of work goes in all round. The home is very very clean, the food + choice of food is excellent, rooms are comfortable + welcoming. I have no complaints. Rooms only given a good because some bits are a little tired
Fantastic staff, very caring & happy. My 93 year old nan is very happy & content. As a family we couldn't be happier
Fantastic staff, very caring & happy. My 93 year old nan is very happy & content. As a family we couldn't be happier
Lovely residential home, residents + staff are very friendly. our mum had a lovely day. Food was good, Entertainment was great.
Lovely residential home, residents + staff are very friendly. our mum had a lovely day. Food was good, Entertainment was great.
My Husband was happy here and may come back, depending on circumstances
My Husband was happy here and may come back, depending on circumstances
Very friendly, open place and welcoming to residents and family.
Very friendly, open place and welcoming to residents and family.
Attended BBQ for residents & their families. Very well organised & all seemed to enjoy the event.
Attended BBQ for residents & their families. Very well organised & all seemed to enjoy the event.
Staff are friendly, warm-hearted, and very caring. Mom is happy, which matters most.
Staff are friendly, warm-hearted, and very caring. Mom is happy, which matters most.
We could not have hoped for a better home for our mum age 96 when she could no longer live on her own. All the staff go above and beyond to provide individualised care and I have sat in on meetings with residents and staff and can see how feedback is welcomed and acted on. The kitchen staff are...
We could not have hoped for a better home for our mum age 96 when she could no longer live on her own. All the staff go above and beyond to provide individualised care and I have sat in on meetings with residents and staff and can see how feedback is welcomed and acted on. The kitchen staff are amazing presenting wide option of freshly cooked meals
My mum was a long-term resident of Wilhelmina House until she sadly passed away just after Christmas. My wife and I live up north and as we were in Croydon for a few days, we took the opportunity to visit - wanted to see the staff and residents who we know well. Spent a lovely hour or so - was...
My mum was a long-term resident of Wilhelmina House until she sadly passed away just after Christmas. My wife and I live up north and as we were in Croydon for a few days, we took the opportunity to visit - wanted to see the staff and residents who we know well. Spent a lovely hour or so - was great to see everyone. Still the same happy, welcoming place that we've been used to over the years. Will try to pop in to say hello the next time we're down, whenever that may be. Cheers!
Thank you for taking the time to share your experience with us. Your feedback means a great deal to our team and helps us continue providing the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 March 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wilhelmina House.
There are no upcoming events for Wilhelmina House.
Awards / Recognitions (3)
- 30 Jun 2021Recipient: Wilhelmina House
- 28 Feb 2020Recipient: Wilhelmina House
- 01 Feb 2018Recipient: Wilhelmina House
Accreditations
There are no accreditations posted yet for Wilhelmina House.
Meet the Team (1)

I have always had a passion for working with older people as I believe I can contribute and make a meaningful difference in their lives.
I started...
I have always had a passion for working with older people as I believe I can contribute and make a meaningful difference in their lives.
I started as a Care Assistant and I was supported to progress my career to Home Manager. Wilhelmina House, residents and staff alike are like a family to me.
Frequently Asked Questions about Wilhelmina House
How much does Wilhelmina House cost?
The care home lists weekly fees per person between £1,200 and £1,500 for residential care (respite between £1,430 and £1,500). Funding accepted: Self-Funding (Private).
What types of Care is Wilhelmina House registered for?
Older Person Care, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wilhelmina House have?
There are 25 Single Rooms.
What are the Facilities & Services at Wilhelmina House?
Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wilhelmina House to the centre of Croydon?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wilhelmina House to verify any information. View our terms and conditions. Wilhelmina House has an Enhanced Service -what an Enhanced Service includes.