
The staff are wonderful, taking time to get to know Mum.Sarah B(Daughter of Resident/Service User)

Couldn't ask for a better place for her to have gone to.Kevin C(Grandson of Resident/Service User)

She has a lovely room overlooking the woods and the riverPhilip K(Son of Resident/Service User)

The staff are wonderful, taking time to get to know Mum.Sarah B(Daughter of Resident/Service User)

Couldn't ask for a better place for her to have gone to.Kevin C(Grandson of Resident/Service User)

She has a lovely room overlooking the woods and the riverPhilip K(Son of Resident/Service User)

Gwen Walford offers Residential and Nursing Care, situated within picturesque, wooded grounds overlooking the River Wye. With highly experienced staff available round-the-clock, residents receive unparalleled support and compassion.
Gwen’s all-inclusive luxury care packages feature:
Homemade meals with a diverse menu selection
Good company and social entertainment programme
Enjoy convenient living with laundry and cooking managed for you
Professional care and support, day and night
Monthly complimentary hair treatments for some TLC
Care tailored to your unique needs
Daily...
Gwen Walford offers Residential and Nursing Care, situated within picturesque, wooded grounds overlooking the River Wye. With highly experienced staff available round-the-clock, residents receive unparalleled support and compassion.
Gwen’s all-inclusive luxury care packages feature:
Homemade meals with a diverse menu selection
Good company and social entertainment programme
Enjoy convenient living with laundry and cooking managed for you
Professional care and support, day and night
Monthly complimentary hair treatments for some TLC
Care tailored to your unique needs
Daily housekeeping chores taken care of
Beautiful landscaped gardens
Being part of the community is a key benefit of life at Gwen Walford. Their wide range of activities is specifically designed to encourage participation and provide plenty of opportunities for social interaction. Their dedicated lifestyle team works hard to deliver inspiring and engaging activities. They also pride themselves on the enticing dining experiences, where nutrition and choice are key.
Care Provided by Gwen Walford House Nursing Home
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 30 Service Users
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Gwen Walford House Nursing Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Gwen Walford House Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Rotherwood Group
- Private Owned
Person in charge
- Nick Brown (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (30)
Visiting
- Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if visitors are interested in touring the home and learning more about services, recommend scheduling a visit in advance. This way, a dedicated team can ensure they're available to show you around and discuss how best meet your specific needs. The team are here to provide the information and support required, and look forward to assisting in any way.
Parking
- Plenty of off-road parking is available.
Gwen Walford House Nursing Home Reviews (78)
Gwen Walford House Nursing Home has a Review Score of 10 (10.000) out of 10, based on 20 reviews in the last 2 years.
Over all time Gwen Walford House Nursing Home has 78 reviews.
Rooms clean + facilities good
Gardens could be kept a bit better
Rooms clean + facilities good
Gardens could be kept a bit better
Thank you for your 5-star review and for your kind comments about our team, the cleanliness of the rooms and our facilities.
We would like to reassure you that we maintain sufficient staffing levels to meet the needs of our residents. If you would like to discuss this further, I would be more...
Thank you for your 5-star review and for your kind comments about our team, the cleanliness of the rooms and our facilities.
We would like to reassure you that we maintain sufficient staffing levels to meet the needs of our residents. If you would like to discuss this further, I would be more than happy to arrange a meeting with you to talk through our staffing ratios and provide some further reassurance.Our gardens can be more challenging to maintain at this time of year, particularly given the beautiful, tree-lined setting of the home. However, we appreciate your comments and have raised this with our gardener to ensure the upkeep of our outdoor spaces remains a priority.
Thank you again for taking the time to share your feedback with us.
Mum and Dad have been residents at Gwen Walford for a few months now and there have been some very positive changes. Everything is lovely - the way the staff treat the residents and their families is excellent. My parents are happy and constantly tell me how lovely everyone is. We are kept up to...
Mum and Dad have been residents at Gwen Walford for a few months now and there have been some very positive changes. Everything is lovely - the way the staff treat the residents and their families is excellent. My parents are happy and constantly tell me how lovely everyone is. We are kept up to date with all activities and can see photos on Facebook. A lovely care home in a wonderful setting.
Thank you for sharing your feedback about Gwen Walford Nursing Home. We are so pleased to hear that both your parents are happy and that you have noticed such positive changes since they joined the home. It is wonderful to know that our team's approach to care, the range of activities and regular...
Thank you for sharing your feedback about Gwen Walford Nursing Home. We are so pleased to hear that both your parents are happy and that you have noticed such positive changes since they joined the home. It is wonderful to know that our team's approach to care, the range of activities and regular updates help you feel involved and reassured. We are proud to provide a welcoming home where residents and their families feel supported, and we truly appreciate your kind words.
Activities excellent treated with respect and dignity. Excellent in all other areas of the home the staff are caring and helpful at all times. I treat them with respect the same as I am treated
Activities excellent treated with respect and dignity. Excellent in all other areas of the home the staff are caring and helpful at all times. I treat them with respect the same as I am treated
Thank you for your lovely review of Gwen Walford House. Were so pleased to hear that you feel treated with respect and dignity and that you have found our activities enjoyable. Its also wonderful to hear your kind words about our caring and helpful team. We really appreciate you taking the time to share your experience with us.
When arriving to visit my farther the staff are very pleasant and careing; always asking if im well and tells me if dad has been well or not. If need to see management they are always around and helpful; my dads care is excellent he is treated with dignity and compasion, everyone is dedicated to...
When arriving to visit my farther the staff are very pleasant and careing; always asking if im well and tells me if dad has been well or not. If need to see management they are always around and helpful; my dads care is excellent he is treated with dignity and compasion, everyone is dedicated to there jobs and do an amazing job.
Thank you so much for your review. We're delighted to hear that you feel welcomed whenever you visit your father and that our team keeps you informed about how he is doing. It's particularly lovely to hear that he is treated with dignity and compassion, and that you find our team caring, dedicated and helpful. We really appreciate you taking the time to share your experience.
Under new management deserves excellent rating
Under new management deserves excellent rating
Thank you for your kind review and for your excellent rating. Were really pleased to hear that you have been positive about the changes under the new management. We appreciate you taking the time to share your feedback.
My father receives the best of care here. We visit at odd times throughout day + evening according to our commitments + always find all residents well presented, + my father has been here nearly a year + I can't fault it.
My father receives the best of care here. We visit at odd times throughout day + evening according to our commitments + always find all residents well presented, + my father has been here nearly a year + I can't fault it.
Thank you for sharing such lovely feedback about your father's care at Gwen Walford House. We're delighted to hear that you find the team patient, kind and respectful, and that their commitment to his care gives you confidence when visiting at different times of the day.
At Gwen Walford House in...
Thank you for sharing such lovely feedback about your father's care at Gwen Walford House. We're delighted to hear that you find the team patient, kind and respectful, and that their commitment to his care gives you confidence when visiting at different times of the day.
At Gwen Walford House in Herefordshire, we know how important it is for families to feel welcome and reassured that their loved one is receiving consistent, compassionate care. Thank you again for recognising the dedication of the team and for taking the time to share your experience.
My father has mixed dementia and the care team treat him with the utmost dignity, patience and genuine affection. It brings me immense peace of mind to know he is safe and contented especially on the more difficult days.
My father has mixed dementia and the care team treat him with the utmost dignity, patience and genuine affection. It brings me immense peace of mind to know he is safe and contented especially on the more difficult days.
Thank you for sharing such thoughtful feedback about the care your father receives at Gwen Walford House. We're so pleased to hear that he is treated with dignity, patience and genuine affection, and that knowing he is safe and content gives you peace of mind.
At Gwen Walford House in Hereford,...
Thank you for sharing such thoughtful feedback about the care your father receives at Gwen Walford House. We're so pleased to hear that he is treated with dignity, patience and genuine affection, and that knowing he is safe and content gives you peace of mind.
At Gwen Walford House in Hereford, Herefordshire, we understand how important it is for families to feel confident that their loved one is happy, comfortable and well cared for. Thank you again for recognising the compassion and dedication of our care team.
Grandad wasn't in the best of moods when he came to GW. The staff were fantastic and tried their best to make every day here better. Grandad and us cannot fault the care and attention of the staff.
Grandad wasn't in the best of moods when he came to GW. The staff were fantastic and tried their best to make every day here better. Grandad and us cannot fault the care and attention of the staff.
Thank you for taking the time to share such thoughtful feedback about your grandfather's time at Gwen Walford. We're pleased to hear that the team did everything they could to make each day a little better for him and that you felt the care and attention they provided made a real difference.
At...
Thank you for taking the time to share such thoughtful feedback about your grandfather's time at Gwen Walford. We're pleased to hear that the team did everything they could to make each day a little better for him and that you felt the care and attention they provided made a real difference.
At Gwen Walford House in Herefordshire, we understand that every resident is an individual, with their own personality, needs and challenges. Taking the time to get to know someone and provide patient, compassionate care is at the heart of what we do. Thank you for recognising the dedication of the team and for placing your trust in Gwen Walford.
He hated the experience of wanting to be independent but he loves the staff.
He hated the experience of wanting to be independent but he loves the staff.
Thank you for sharing your experience of the care your dad received at Gwen Walford House. We're really pleased to hear how highly you rate the care and that you felt the team supported him so well. It means a great deal to know that their kindness and dedication have made a positive impression on...
Thank you for sharing your experience of the care your dad received at Gwen Walford House. We're really pleased to hear how highly you rate the care and that you felt the team supported him so well. It means a great deal to know that their kindness and dedication have made a positive impression on you and your family.
At Gwen Walford House in Herefordshire, our team is committed to providing compassionate, individualised care and creating a welcoming environment for every resident. Thank you again for recognising the care provided by our team and for taking the time to leave your feedback.
Came to visit my friend in Gwen 05.06.26 everyone friendly, home nice and clean. Staff admin very helpful also offered me lunch was lovely fish and chips. Head chef excellent thank you. Was made to feel very welcome. Thank you team and thank you. Staff admin and chef you really made my day.
Came to visit my friend in Gwen 05.06.26 everyone friendly, home nice and clean. Staff admin very helpful also offered me lunch was lovely fish and chips. Head chef excellent thank you. Was made to feel very welcome. Thank you team and thank you. Staff admin and chef you really made my day.
Thank you for taking the time to leave such a lovely review.
We're so pleased to hear that you enjoyed your visit to Gwen Walford and found the home welcoming, clean and well cared for. It's lovely to know that our team made you feel so welcome and that you enjoyed the fish and chips too! We'll...
Thank you for taking the time to leave such a lovely review.
We're so pleased to hear that you enjoyed your visit to Gwen Walford and found the home welcoming, clean and well cared for. It's lovely to know that our team made you feel so welcome and that you enjoyed the fish and chips too! We'll be sure to pass on your kind words to our Head Chef and the wider team.
At Gwen Walford in Hereford, Herefordshire, we want visits to feel warm and welcoming, with good food and friendly conversation all part of everyday life. Thank you again for your thoughtful feedback.
Always come to Gwen on a Friday fish and chip day great for all staff always make me feel welcome in home. The care is always 110% given gardner working hard maintenance man always happy to help. Everyone so friendly and kind. Staff admin office door always open able to chat over cake and cuppa...
Always come to Gwen on a Friday fish and chip day great for all staff always make me feel welcome in home. The care is always 110% given gardner working hard maintenance man always happy to help. Everyone so friendly and kind. Staff admin office door always open able to chat over cake and cuppa always leave knowing my mum is safe and happy.
We're so pleased to hear that your mum is happy at Gwen Walford and that you always feel so welcome when you visit. It's wonderful to know that she enjoys the gardening and looks forward to the fish and chip days, as well as having...
Thank you for taking the time to share your experience with us.We're so pleased to hear that your mum is happy at Gwen Walford and that you always feel so welcome when you visit. It's wonderful to know that she enjoys the gardening and looks forward to the fish and chip days, as well as having plenty of opportunities to chat with the team.
Knowing that you feel reassured about your mum's care and that she is safe and happy is incredibly important to us. At Gwen Walford in Hereford, we want residents to enjoy everyday moments that bring them happiness, while feeling supported and cared for.
Thank you again for your thoughtful feedback and for sharing what makes life at Gwen Walford special for your mum.
My mom has settled in very well and I am very pleased by how well she is walking. She has made friends and joins in most of the activities.
My mom has settled in very well and I am very pleased by how well she is walking. She has made friends and joins in most of the activities.
My husband is here for a respite. He is very pleased with the car and they meet all his needs. They are always available and meet all his needs. The staff are all very kind and respectable. The food is excellent. This is a very clean place with no bad odour. Thank you for having such a lovely home.
My husband is here for a respite. He is very pleased with the car and they meet all his needs. They are always available and meet all his needs. The staff are all very kind and respectable. The food is excellent. This is a very clean place with no bad odour. Thank you for having such a lovely home.
Thank you for your lovely feedback. We're so pleased to hear that your husband is happy and well cared for during his stay. Our team takes great pride in providing a welcoming, clean, and comfortable environment, and your kind words mean so much to everyone here.
I am happy to be here. My room is comfortable and service of food etc is very good.
I am happy to be here. My room is comfortable and service of food etc is very good.
Thank you for taking the time to share your experience. We are committed to offering attentive and compassionate care, and your feedback helps us continue to improve and support those we serve.
I visit my friend on a regular basis. The people are always very helpful and friendly. The residents all are happy with their beautiful surroundings and the gardens.
I visit my friend on a regular basis. The people are always very helpful and friendly. The residents all are happy with their beautiful surroundings and the gardens.
Your feedback means a lot to us. We strive every day to create a caring and supportive environment, and hearing from you helps us continue to improve.
My gran has been in multiple care homes and Gwen Walford has been outstanding in every way. From each member of staff to how beautiful and comfortable the home is. The level of care they have all shown my gran has been absolutely wonderful. We could not have wished for a better place for my gran's...
My gran has been in multiple care homes and Gwen Walford has been outstanding in every way. From each member of staff to how beautiful and comfortable the home is. The level of care they have all shown my gran has been absolutely wonderful. We could not have wished for a better place for my gran's end of life care. Thank you for everything.
Thank you for such a lovely review. It is our honour to look after your Gran and provide her with the best end of life care possible, we will ensure she is as comfortable as can be for as long as she is with us!
All care staff and nurses have been wonderful to Mum. Garden views and wildlife from her bedroom are amazing. Mum and myself have been made to feel so welcome by all. It really is just like home, being able to bring dogs in as well is just great. It's so family-orientated.
All care staff and nurses have been wonderful to Mum. Garden views and wildlife from her bedroom are amazing. Mum and myself have been made to feel so welcome by all. It really is just like home, being able to bring dogs in as well is just great. It's so family-orientated.
Thank you for the 5-star review and kind words. We are so happy to hear your Mum is making the most of our incredible views and enjoying all the wildlife! We will continue to embrace you all as part of our wonderful family here at Gwen Walford.
Big thank you to all the staff in Gwen Walford House Nursing Home for looking after my gran so well. She is really happy with you all. As a family, that is all we can wish for. You have all been so kind and supportive with great attention to detail. The room is beautiful. Garden views, amazing...
Big thank you to all the staff in Gwen Walford House Nursing Home for looking after my gran so well. She is really happy with you all. As a family, that is all we can wish for. You have all been so kind and supportive with great attention to detail. The room is beautiful. Garden views, amazing wildlife, squirrels and robins visit her window daily where she likes to feed them. She really does feel like she's home.
Thank you so much for taking the time to review Gwen Walford. I am so happy to hear that your Gran is loving her life with us and that she has settled in well to her new home. We will continue to give her the best care possible and support you all however we can!
Warm, friendly and caring welcome from all staff. They bent over backwards to sort out any issues and make Mum settle in as smoothly as possible, they were so patient with my sister and me with all our anxieties about Mum and the home and always had time and a cheery word for us.
Warm, friendly and caring welcome from all staff. They bent over backwards to sort out any issues and make Mum settle in as smoothly as possible, they were so patient with my sister and me with all our anxieties about Mum and the home and always had time and a cheery word for us.
Thank you so much for the review and kind words. We will always do our best to ensure that you all feel supported, and we couldn't be happier to hear that your mum has settled in with us. Welcome to the family!
The staff are always helpful and friendly, especially the carers. His needs are being catered for well.
The staff are always helpful and friendly, especially the carers. His needs are being catered for well.
Thank you for the wonderful 5-star review of Gwen Walford. I am delighted to hear you have found our staff helpful and friendly and that all needs are being met. I will pass on your feedback to the team, who will be delighted!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Gwen Walford House Nursing Home.
There are no upcoming events for Gwen Walford House Nursing Home.
Awards / Recognitions (37)
- 30 Sep 2026Recipient: Rotherwood Group
- 18 Sep 2026Recipient: Rotherwood Group
- 04 Sep 2026Recipient: Rotherwood Group
Accreditations
There are no accreditations posted yet for Gwen Walford House Nursing Home.
Meet the Team (6)

As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are...
As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are passionate about supporting both residents and staff, ensuring everyone feels valued, respected and at home.

A welcoming and approachable presence at reception, supporting residents and families while ensuring smooth day-to-day administration.

Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second...
Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second oldest hotel in Britain - ‘The Green Dragon Hotel’. Previously, she worked for the NHS as an administrator in the Occupational Health Department, where she completed her Business Administration and Customer Service NVQ.
She is accountable for our staff inductions and administration.

David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and...
David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and beautifully prepared meals, David takes pride in creating nutritious, comforting dishes that residents look forward to every day.

Our Head Housekeeper, Lori, leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and...
Our Head Housekeeper, Lori, leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and comfortable. Their commitment helps create a warm, homely environment for residents and visitors alike.

David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections,...
David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.
David handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Gwen Walford.
Frequently Asked Questions about Gwen Walford House Nursing Home
How much does Gwen Walford House Nursing Home cost?
The care home lists weekly fees per person from £1,512 for residential care and from £1,779 for nursing care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
What types of Care is Gwen Walford House Nursing Home registered for?
Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Gwen Walford House Nursing Home have?
There are 30 Single Rooms.
What are the Facilities & Services at Gwen Walford House Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Gwen Walford House Nursing Home to the centre of Hereford?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gwen Walford House Nursing Home to verify any information. View our terms and conditions. Gwen Walford House Nursing Home has an Enhanced Service -what an Enhanced Service includes.