Buchan House is a care home providing person-centred care for adults aged 65+, including those living with dementia and those with nursing needs.
Situated close to the King Hedges area, north of Cambridge city centre, the home is accessible by car from the A14 and can be easily reached by bus.
Buchan House is divided in to three units, Sunflower, Snowdrop and Iris, over two floors. All rooms are single occupancy with...
Care Provided by Excelcare Buchan House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,400
- Self-Funded Residential Dementia Care: from £1,450
- Self-Funded Nursing Care: from £1,750
- Self-Funded Nursing Dementia Care: from £1,800
- RESPITE Self-Funded Residential Care: from £1,400
- RESPITE Self-Funded Residential Dementia Care: from £1,450
- RESPITE Self-Funded Nursing Care: from £1,750
- RESPITE Self-Funded Nursing Dementia Care: from £1,800
Contact Excelcare Buchan House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Excelcare
- Private Owned
Person in charge
- Tanya Logan (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (6)
Parking
- Car Park at front of the building
Excelcare Buchan House Care Home Reviews (77)
Excelcare Buchan House Care Home has a Review Score of 10 (9.967) out of 10, based on 38 reviews in the last 2 years.
Over all time Excelcare Buchan House Care Home has 77 reviews.
There are no words powerful enough to describe what Buchan House means to our family after the care they gave my Nannie in the final days of her life. In our darkest moments, shattered by grief, fear, and exhaustion, they carried us with a level of compassion we will never forget. When someone you love is nearing the end, fear is constant, but from the moment she was there, those fears turned into trust. Every single member of staff cared for her in a way that went far beyond professionalism. They saw her as a person, someone precious, someone who mattered deeply. Buchan House didn't just provide care, they gave love, the kind that cannot be taught, only felt. Because of them, her final days were filled with peace, worth and love, and ours with the gift of knowing she was truly cared for when it mattered the most. From the deepest part of me, thank you. Buchan House is more than a care home and more than a job, it is a place filled with the most special-hearted people. THANKYOU!!!
Thank You Tamzin for such words about Buchan House. We are grateful that we could support you all at this time. We will be sure to share this with the whole team.
What meant the most to our family was how welcoming and understanding everyone was. No matter how many of us came to be with our nan, the staff always made space for us and never made us feel like a burden. They gave us the time and comfort to be together as a family during such an emotional period, that kindness will stay with us forever.
The warmth, empathy and respect shown to both our nan and our family was truly incredible. We will always be grateful to everyone at Buchan House for making such a difficult time a little easier with their care and compassion. Thank you so much! X
Thank you Charley for such a lovely review. I will be sure to share this with the team.
We had out doubts about David coming into care. His dementia is very complex and although he understands he cannot speak. We are now extremely happy he is here. I visit regularly and go home knowing he is happy and contented. We so appreciate the time everyone has taken to get to know "OB" they are all wonderful.
Thank you so much for the lovely words. Thank you for the support you give the whole team each time you visit.
Really lovely staff always happy to help out, great atmosphere, Food is great too, home is clean and tidy, they provide a great level of care, I would definitely recommend this care home to others! :-)
Thank you so much for your feedback its lovely that you took the time to read this.
We are very pleased with the care and support that has been provided for him
The staff are very friendly,polite and also supportive
The home is always clean and tidy
When we leave I am also reassured and happy that my father is taken care of
Thank you so much for your feed back it's lovely to hear such kind words about our home.
My mum moved in last week and we couldn't be any happier, from the first show around to move in day everyone was so helpful. Thank you Buchan House for making this process easier.
Thank you for such a lovely review and taking the time.
I would recommend Buchan House to anyone.
Thank you so much for your kind words, its lovely to hear such nice feedback.
The facility is spotless.
Thank you for taking the time to leave such kind words, will be sure to pass it on to the team.
I cannot recommend Buchan House highly enough. After a difficult year watching our mother struggle with dementia, finding a place where she would feel safe, comfortable and genuinely cared for was our top priority. From the moment we arrived, the team welcomed and reassured us, taking the time to understand her unique needs and preferences.The level of care here is truly exemplary. The team is not only highly professional but also incredibly compassionate, treating residents with dignity, kindness and patience. She has settled in remarkably well, and it is clear that she is receiving personalised attention and support every day. Activities are engaging, the environment is warm and inviting and the staff consistently go above and beyond to ensure residents' well-being. Knowing that she is in capable and caring hands has brought our family immense peace of mind. For anyone seeking a care home where empathy, professionalism and dedication are evident, Buchan House is outstanding.
Thank you for taking the time to leave such wonderful feed back, it really is lovely to hear.
My grandad has recently moved here and when I went to visit him for the first time on the weekend all the staff was very helpful and very welcoming. Really clean and tidy place and he seems to have settled really well here.
Thank you for such kind words. Its lovely to see such nice feedback.
Absolutely amazing home, grandad had come from fulbourn and he is extremely happy and looks so much more content here. Home and staff are great nothing is to much trouble, communication is perfect. Thank you
Thank you for your lovely comments I will be sure to share this with the whole team.
Always kind with my dad. Good communication.
Thank you for your kind reviews, it means a lot to the team to hear such positive feedback.
The staff here are amazing, they are professional and respectful, they give their time freely, my room is immaculate and beautifully decorated in autumn colours. Staff regularly check if anything is needed and come quickly even when busy to reassure me that they will deal with my need asap.
My son came today, said I looked happier and healthier than I had done for weeks, I am
Mum again.
My journey has not been an easy one, diagnosed with MND in July and rapid progress in decline but feel I now have a quality of life here.
Thank you Buchan House.
Jilly
Thank you for your Kind words. I will be sure to share this with the team. We are so pleased you chose Buchan House to support you.
He was always such a sociable man and so the fact he can join in with activities in the home is great for his social skills and gives me peace of mind when I am unable to visit.
Thank you so much for your kind words about Buchan House. We are very grateful you found the time to leave a lovely review
The final days have been the hardest ever and all the staff treated my mum with respect and dignity right to the end. The care for us as a family was well appreciated.
Mum appeared to love them all. I fully recommend you to take a look and trust your loved ones to this wonderful place.
Mandy x
Thank you Mandy for you kind words, we are so pleased you chose Buchan House. Thank you so much for taking the time to leave a lovely review.
Their service users are always happy and seem to be really settled. It's just a lovely environment for them to live.
Thank you so much for you kind words. We will be sure to share with the whole team. Thank you for taking the time to leave a lovely review.
I met the manager on a tour prior to my dad moving in, and I immediately had a good feeling about the home and staff while I was on the tour. From early visits, it was clear to see they care so much for the people staying there. Each day there are activities for the residents to be involved in.
The food is great quality, and I am kept up to date with my dad with calls from the staff. It is so satisfying that I know my dad is being looked after in such a great care home.
The home is very clean, well maintained and looked after. and all the staff are passionate about their work.
Thank you for your lovely feedback. We're so glad your father has settled in well and that you feel reassured by the care, activities, and support from our team. It means a lot to us to be trusted with his wellbeing.
The level of care and attention to detail is outstanding. The team takes the time to get to know each resident personally, ensuring their individual needs are met with kindness and respect. The activities and social events are wonderful too - there's always something going on to keep everyone engaged and happy.
Thank you so much for your wonderful feedback! We're delighted to hear that you've experienced the care and attention we strive to provide every day. Getting to know each resident personally is at the heart of what we do, and it's fantastic to know this makes a difference. We're also thrilled you...
My Nan came here for a few weeks to give my family much needed break and the staff are all friendly and go out of their way to welcome the family. The home is relaxed about visiting times and they take pride in getting to know each resident and what they like. The food always looks good and good choices. The home itself is clean and looks well maintained which I believe shows care and attention. I am happy when the time comes to full care my Nan will be happy here.
Thank you so much for your kind words, I will be sure to inform the team.
I visit Buchan House regularly to visit a family friend. I am always greeted with a smile and a warm welcome. We are made to feel like part of the home and are always to join in if there is activities going on. Our friend has all her photos and personal items in her room and loves the team and going out in the garden. I know family and friends feel very reassured.
Thank you so much for your lovely comments, I will be sure to pass your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (1)
- Posted: Wednesday 08 Jul 2026It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- Posted: Monday 27 Apr 2026Outdoor activities are one of the most beneficial types of activities for people living in care homes. Time spent outdoors engaged in activity or socialising with friends can support wellbeing,...
- Posted: Tuesday 06 Jan 2026Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- Organiser: Excelcare Buchan House Care HomeDate: 24 July 2026
Awards / Recognitions (10)
- Recipient: Excelcare Buchan House Care HomeDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 30 Jan 2026
- Recipient: ExcelcareDate: Friday 31 Jan 2025
Meet the Team (2)
Tanya joined Excelcare in September 2012 working at Etheldred House as a team leader, Tanya was then promoted to Unit Manager.
In January 2022 Tanya became Home Manager at Brook House, one of our sister homes, and then transferred to Buchan House as Home Manager in September 2023.
Tanya has an NVQ level 2 and level 3 in Health and Social Care and also has a Dementia diploma.
Suja has a nursing degree, an NVQ level 4 in Management and is a mentor for nursing students and adaptation.
Suja is responsible for the running of the home in the absence of the General Manager.
Frequently Asked Questions about Excelcare Buchan House Care Home
What types of Care is Excelcare Buchan House Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Buchan House Care Home have?
There are 66 Single Rooms.
What are the Facilities & Services at Excelcare Buchan House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Excelcare Buchan House Care Home to the centre of Cambridge?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Buchan House Care Home to verify any information. View our terms and conditions. Excelcare Buchan House Care Home has an Enhanced Service - more info.