Oak House

Forest Close, Wexham, Slough SL2 4FA
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9.8 108 Reviews
  • Oak House, Slough
Oak House is a modern care home situated in a tranquil, residential area of Slough. The dedicated team provides personalised nursing, residential and dementia care for older people on a permanent and respite basis.

The purpose-built home is organised into eight suites, each having its own dining room and stylish lounge area. The home also has spacious bedrooms, a cinema room and a hair salon with two visiting hair stylists. With over an acre of grounds, including secure, landscaped gardens and courtyards, in warmer weather residents and visitors can enjoy spending time in the sunshine.

The friendly team enjoys building good relationships with residents' loved ones, as they share the same goal of making sure residents are happy, comfortable and settled.
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Care Provided by Oak House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1440
  • Self-Funded Residential Dementia Care: from £1535
  • Self-Funded Nursing Care: from £1705
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1745
  • RESPITE Self-Funded Nursing Care: from £1915
  • RESPITE Self-Funded Nursing Dementia Care: from £2010

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Oak House for full pricing details and T&Cs.

Contact Oak House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Oak House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bozena Szczepaniak (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (120)

Oak House Reviews (108)

9.8

Oak House has a Review Score of 9.8 (9.840) out of 10, based on 24 reviews in the last 2 years.
Over all time Oak House has 108 reviews.

Overall Experience
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Reviewer Connection to Oak House
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Total of 108, showing 1-20
Review from Lesley H (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful home Oak House is. It feels like such a family atmosphere from the minute you walk in with everyone so friendly and approachable. My mother is a resident there and we are all very happy with her care. She recently celebrated her 91st birthday and we had a family party there, arranged
by some of the staff, with decorations and buffet provided . The manager is always friendly and ready to chat when she sees you. Excellent job everyone and thank you.
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Review from Lisa C (Daughter of Resident) published on 28 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I walked into Oak House I was extremely impressed it reminded me of a hotel more than a care home. My mother has just moved in because we weren't happy about how she was treated in the previous care home. The staff are all lovely and very caring and I know my mother is going to be very happy
there. We can see the improvement in just a few day, she has really come out of her shell, it puts me at ease because we know she is getting all the care she deserves.
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Review from Patricia A (Friend of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit our friend every week, we can sit in the reception area/ cafe & enjoy snacks, tea & coffee. The staff are very engaging &so is the manager. There are many activities for all residents to participate in. My wife is able to have private time with her friend to do her hair in the lovely
hair salon too. Also one of the staff decorates their nails, this gives dignity to those that always had them done. We had a lovely time at the celebration of time the home had been in operation. Thank you to all for inviting us.
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Review from Kirsty W (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well what can I say !! An amazing day Saturday celebrating the anniversary of Oak House. My dad was made to feel welcome included and most importantly looked after. The manager went above and beyond but so did ok the staff. The entertainment was lovely elvis did the trick for sure! It did help that
the sun was shining in the immaculate garden. A wonderful day all round Thankyou so much
Kirsty
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Review from J A (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely day for all residents and families weather beautiful entertainment was very good especially the lookalike elvis Presley who sat by my mum and they sung together my mum had a smile on her face all day so thankyou to all staff at Oak House they certainly made this event a wonderful day for all.
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Review from Joe M (Husband of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Big thank you to all the staff at Oak House for the great care they give my wife over the past 5 years. They have kept her in as good a health as her condition allows. The staff are professional, caring and are always available when I need information or help with my wife. Many of the staff are not
just doing a 'job' I think it's more a vocation with them. Keep up the good work all.
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Review from Steve J (Brother-in-law of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law celebrated her 103rd Birthday on Sunday 1st Feb and Oak House arranged two magnificent parties one for residents and guests in the morning and one for the family in the afternoon. Both rooms were decorated beautifully, catering excellent and the staff outstanding. Entertainment first
class and a visit from the Mayor a great bonus. Enjoyed by everyone especially the Birthday Girl.
Thank you Oak House.
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Review from P J (Sister of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister celebrated her 103rd Birthday at the Care Home and it was absolutely amazing how the staff catered, celebrated with her and was so welcoming to everyone that was there, it was a beautiful day both in the morning celebration when the Mayoress attended and the afternoon family celebration, the
Care Home and the Staff excelled, as I said, it was amazing.
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Review from Ewa B (Daughter of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to express my gratitude to the entire staff for looking after my mother, Weronika. A heartfelt thank you to the manager, Bozena, for her dedication and kindness. I also appreciate the team at Melody for their support. Thank you all for the excellent care and for keeping me informed about any
issues, resolving them swiftly. I truly feel like part of the family, enjoy delicious coffee, and treat myself to some wonderful cake or sausage rolls. It's a fantastic place where you feel well cared for in a warm, homely atmosphere.
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Review from Kevin A (Son of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for keeping our dad safe, warm and well fed,
We are so grateful to know that he is being so well looked after
The staff are always helpful, supportive and nothing is too much trouble, we are so blessed
Thank you
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Review from N R (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very welcoming care home. With everyday interactive activities for residents to join if they wish and family members or friends can participate with the resident.
Room is always clean and resident is always clean due to the regular hygiene checks given by staff.
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Review from Judith H (Wife of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
On recommendation of a friend, my husband and I made contact with Natalie at Oak House to discuss some respite care. My husband had just come out of hospital, and trying to cope with various issues as well as Parkinson's which he has had for a number of years.
Natalie was pleasant, professional and
very welcoming over the telephone. We arranged a visit the next day to view Oak House before potentially making a booking for respite care.
On entering Oak House, it felt warm and welcoming and like a big family unit.
Having a look around, we knew this was the right place for Chris, and so made a booking for the following week.
Chris loved his time at Oak House. He found everyone extremely friendly, professional and respectful at all times. The whole environment is one that gives people the opportunity to thrive at their own pace, leave them to rest when required, and to include everyone as you would a family.
A very special place!
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Review from Andrea W (Sister-in-law of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given. Great conditions everything is always spotless. Staff are lovely and nothing is too much trouble for them. All the residents seem really happy there which speaks volumes. Cannot fault anything at all.
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Review from Anna B (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I want to thank the staff at Oak House for the incredible care they provided for my mum. They didn't just look after her, they welcomed her into their family. The compassion and kindness they demonstrated during a challenging time, particularly in her final days brought my mum and I so much comfort.
The
genuine friendships my mum formed with the team were a true blessing and seeing her so happy has given me a great peace of mind. The help and support they have given me throughout has been invaluable. Thank you for everything.
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Review from Pavan K (Granddaughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan stayed at Oak House for a couple of weeks in July. At first, we weren't sure how she would settle in, but the staff were so kind and welcoming that she absolutely loved it. Every time we visited, she was smiling, and it was clear how well she was being cared for.


The home itself has such a

friendly, warm atmosphere. My daughter and I came almost every day, and each visit was the same-lovely staff, plenty of activities, and a real sense of community. Nan especially enjoyed the knitting, chats with other residents, and taking part in activities like tennis and exercise sessions.


Thank you so much for looking after her so wonderfully. We truly appreciate the care you gave, and we promise to come back and visit soon!

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Review from K D (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in for respite care as we were away for a family wedding.
I cannot praise the Oak House Care Home enough.
Every member of staff from the lady in reception to each and everyone on the ground floor staff.
They were very caring and made Mum feel at home. She was very happy with the attention
she was getting and enjoyed getting involved with all the activities. She was very well looked after.
Once again would like to say a huge thank you to the staff!.
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Review from A G (Friend of Resident) published on 15 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakhouse is a vibrant care home with lots to do , it has such a welcoming home from home experience , the lady on reception has the most welcoming smile and such a can do attitude . The team always on hand to answer any questions .
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Review from John B (Brother of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care for our sister, she is happy when we see or phone her, the staff always go above and beyond with her care and also for us who have many questions when we are visiting or phoning. The home is very clean, warm, comfortable and above all a safe environment for our sister.
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Review from Sandra A (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Joined my dad on Saturday, September 21st for an Open Day event and had a fabulous time. It was evident that much thought, time and preparation had been undertaken. Great atmosphere, delicious food and loads of fun things to do. The singer on the second floor was brilliant! She had us all singing and
dancing and we even did the Conga! All staff present were warm and inviting and were also thoroughly enjoying themselves. Thank you, we made some truly beautiful memories.
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Review from C V (Daughter of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the care and support provided to our mum at Oak House. From the moment she moved in on the 5th of July, the entire team has been incredibly attentive and compassionate. The recent refurbishment has transformed the home into a very inviting and comfortable place and the
cleanliness is fantastic.
Although our mum has only been a resident for a month, we wanted to thank some members of staff here to show our appreciation and spread the word about how amazing they are! Our mum is on the ground floor and we often meet a number of staff on our visits. Their professionalism and dedication have made such a significant difference in our mum's life and she feels safe, respected, and genuinely cared for, which brings us immense peace of mind.
We couldn't have asked for a better place for our mum to spend this stage of her life.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Oak House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Oak House is calculated as follows: ( (232 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 269 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jun 2019

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (115)

Meet the Team (1)

Bozena

Bozena Szczepaniak

Job Title: Home Manager

I’ve been part of the Care UK family for nearly 16 years now. Previously, I was a Home Manager at another Care UK home, where I led the home to achieve an overall ‘Outstanding’ rating from our internal governance team. My career includes working as a registered nurse in my native Poland, as a paramedic, and I’ve even trained with the Army.


I am passionate about creating an environment that supports the independence of residents with one clear goal in mind: providing the best of care. I relish making residents happy and comfortable as well as supporting the team to do their best work. Teamwork is vital in a setting like this.

Frequently Asked Questions about Oak House

What types of Care is Oak House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oak House have?

There are 120 Single Rooms.

What are the Facilities & Services at Oak House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oak House to the centre of Slough?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak House to verify any information. View our terms and conditions. Oak House has an Enhanced Service - more info.