Elizabeth Finn Homes Ltd in Oxfordshire | 2 Care Homes

Review of
The Cotswold Home
from A F (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Having waited over 2 weeks for a response to a letter sent to the Manager following my parents respite stay, we received invoices. Perfectly valid, but with no accompanying letter. I cannot express how upset that made me and prompted me to complete this review.
I believe I was fair in the comments

made. Each point, whilst making my parents stay slightly uncomfortable, were fixable with better communication. The Manager must feel we do not warrant a response. This I find greatly concerning, particulalry where the care of elderly folks is concerned. There should always be a direct route of communication to a Care Home Manager and their duty is to respond to issues raised by either residents or family members for the safeguarding of their patrons.
To those thinking of using this home, I do believe the majority of staff are excellent & I dont want them to feel discouraged. It is spotlessly clean & a lovely environment. I see previouss Manager was quick to respond to issues from family.

Reply from HELEN GRICE, Operations Support Manager at The Cotswold Home

Thank you for taking the time to review our home following your parent's recent stay. It's reassuring to read your positive comments, so I am disappointed that you felt the need to raise some less positive points with the home manager . Please be assured that all your issues raised will be investigated thoroughly and responded to.

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Review of
Rush Court
from Nick M (Son of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

My mother of 97 was admitted to Rush Court as a residential respite patient following a week of medical care in the John Radcliffe Hospital, Oxford. On admission she was still very frail and poorly mobile with little motivation. Prior to all this she had been slightly struggling to care for herself

in her own small bungalow.
The transfer from Hospital was seamless and she was greeted warmly by lovely staff at Rush Court. Everyone from the reception staff to senior management and the brilliant Physios were remarkable. Caring, efficient and with attention to detail. The environment is amazing and the food excellent.
After 4 weeks in Rush Court she had changed from a slightly depressed, poorly mobile, frail elderly person to a smiling (and occasionally laughing a lot) person walking with a frame and sometimes two sticks. The Physios were incredibly effective.
She didn't want to leave and had nothing but positive experience to report. Highly recommended.

Reply from HELEN GRICE, Operations Support Manager at Rush Court

It is so lovely to read about the progress your Mother made during her stay at Rushcourt. Your positive comments will be shared with all the staff, thank you.

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Review of
Rush Court
from Miranda F (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report

Overall Experience

My father had been unwell for a couple of months so he thought that some respite care would be good for him and also for his wife. They were in for 2.5 weeks, sharing a room as they do at home, and the rest did them both the world of good. The food was excellent (I went for lunch one day out of curiosity

and agree with them), the room was comfy, with a lovely view out over the countryside, and the staff were kindness itself. In addition, my stepmum took advantage of the flat and well maintained garden path, and walked all round it at least once a day, which has improved her walking, and as a result,she shuffles much less now. They both agreed it was like a small cosy country hotel and would definitely repeat the experience.

Reply from HELEN GRICE, Operations Support Manager at Rush Court

Thank you so much for taking the time to review your parents stay at Rushcourt. Your very kind and positive comments will be shared with the team and we hope to see them both again if a respite stay is needed in the future.

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Review of
Rush Court
from Lin O (Wife of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

My husband went in for respite during a crisis in our lives. Rush Court is a lovely building in beautiful countryside. The staff are lovely and caring. He had a nice room on the ground floor and elected to have his meals in his room which on reflection was a mistake. The food was of good quality but

often cold when it reached him, particularly the breakfasts. Probably because he was one of very few men there he had no-one to talk to other than the staff and didn't find the activities interesting. He did enjoy the physio sessions though. I went in every day and took him out for a change of scene. We had booked 3 weeks but I brought him home after 2. There was no-one there to say goodbye to us when we left.

Reply from Helen Grice, Operation Support Manager at Rush Court

Thankyou so much for taking the time to review Rush Court and for your feedback. As a team we take these reviews very seriously and are very disappointed to read that your husband's stay was not without issues. Your comments will be immediately shared with the care, catering and social engagement teams as we always strive to make resident's stays as positive as possible and it appears this was not the case with your husband. Thank you again for bringing these issues to our attention.

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Review of
The Cotswold Home
from Jennifer S (Friend of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting my friend who had Parkinson's in The Cotswold Home for over 12 years. In all that time, I have never seen her treated with anything other than kindness and real concern for her well-being. The staff have been so good to her and I want to thank them for all they have done.

Reply from HELEN GRICE, Operations Support Manager at The Cotswold Home

Thank you so much for taking the time to write about The Cotswold Home. This is greatly appreciated and will be shared with all the staff.

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Review of
Rush Court
from R T (Son of Resident) published on 20 June 2025 Submitted via Website • Report

Overall Experience

My mother transferred to Rush Court from short term respite care elsewhere but was previously living independently at home so this was a big change for her. She is now living at Rush Court. The welcome and first few weeks have been very warm and positive during this transition. Rush Court itself is

an amazing residence - the landscape and gardens quite stunning and the home has a very calm feeling. All the staff have been very kind supportive and if needed pro active in offering mum support. The food is of a high quality as is the physio she has been offered. Very happy :-)

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Review of
Rush Court
from C A (Mother of Resident) published on 10 June 2025 Submitted via Postal Card • Report

Overall Experience

Having been at Rush Court for respite, my daughter (40 years) is now resident in the Nursing Wing. She has recently returned from a long stay in hospital, where she received messages, birthday cards, videos and presents from the very caring community at this lovely home. It all kept her morale up while

in hospital. She is now delighted to be a Rush Court resident once more. A recent highlight at Rush Court has been the wonderful VE Day 80 afternoon celebration, made special by the thought, hardwork, dedication and enthusiasm of all staft across the home. Stunning decorations; warm-hearted atmosphere; cheerful staff teamwork second to none. Perfect entertainment came from the regular saxophonist with very 40's tunes... Typical for Rush Court -
happiness, nourishment and entertainment!

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Review of
The Cotswold Home
from M C (Friend of Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

My friend came to The Cotswold Home from the hospital where she had spent 3 weeks. She cold barely walk when she arrived at The Cotswold Home. The excellent care given by the staff and the physiotherapy got her walking confidently round the home and even into the garden. She loved the excellent food

and the very sociable meals with a glass of wine at lunch time.

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Review of
The Cotswold Home
from L V (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

I am extremely satisfied with the standard of care that my dad has received since moving in. I have been kept well informed about his health and wellbeing. This level of care is very reassuring and very much appreciated.

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Review of
The Cotswold Home
from Miriam P (Respite Resident) published on 7 March 2025 Submitted via Postal Card • Report

Overall Experience

Having damaged my right elbow, I spent 12 days in respite (my fourth respite in The Cotswold Home). A huge welcome from all the staff! As always, meticulous care and attention gave me the care I needed at that time. A very happy and comfortable stay. Staff really worked as a team. A home from home.

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Review of
The Cotswold Home
from c L (Daughter of Resident) published on 6 February 2025 Submitted via Website • Report

Overall Experience

All the staff are always very helpful and friendly. There is a lovely warm atmosphere within the home. The activities are varied to cater for all tastes, the music activities are particularly enjoyed.

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Review of
Rush Court
from M S (Son of Resident) published on 5 February 2025 Submitted via Website • Report

Overall Experience

My mother moved into Rush Court nearly a year ago. This follows an earlier period of respite care at Rush Court prior to a hip operation. When living at home became too difficult for Mum, she was in no doubt that she wanted to return to Rush Court. She was warmly welcomed back and my sisters and I were

immediately reassured and relieved that Mum was back in the best possible place.
Until a recent period of ill health, Mum has enjoyed the facilities, activities, and beautiful rural location of Rush Court. She loves the garden and enjoys walking in it on a daily basis. The staff and management are all caring and highly professional; they always 'go the extra mile' to be helpful and supportive to me and other family members, especially during Mum's current period of ill health.
Rush Court is a welcoming place that feels like home. It is always a pleasure to visit, noting that its peaceful out-of-town location might be a little inconvenient for visitors who are reliant on public transport.

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Review of
Rush Court
from Caroline B (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report

Overall Experience

My mother spent two happy years in the Nursing wing at Rush Court having broken her kneecap after a fall at home and was therefore unable to continue living independently. Initially, she missed her independence but with a combination of outstanding physio and her own determination she was able to walk

again, and with the encouragement and kindness of all the staff she was able to resume her busy life within the home. She loved all the activities (even though by her own admission she was "no good" at some of them) and went on all the available outings until she became too frail.
She died just before Christmas after a brief illness just short of her 98th birthday, having been nursed devotedly by the staff until the end. So much so that I found a note by her bedside written about two days before she died in a very wobbly hand, saying "I want to thank all the nurses and carers who were help to me - it has been a happy time. Love to you all"
Grateful thanks from all our family...

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for this wonderful review of Rush Court and our wonderful team, who had the privilege of caring for your mother, and getting to know the extended family. Your Mother will be missed sorely by the team but remembered fondly. The handwritten left by your Mum and found by you after she passed away, is one of the greatest testimonials we could receive.

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Review of
Rush Court
from R T (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report

Overall Experience

Few of us want to have to make the decision to move a parent into a care home but when their safety requires this, it is very comforting to know that your parent is living in a lovely environment where all the staff care about the residents and really build a relationship with them. It is natural that

residents' health will change over time, sometimes quite suddenly; we have found the staff at Rush Court very supportive through this next stage of a somewhat challenging journey.
A very good variety of activities are arranged. There is also a good selection of culinary options.
I am very grateful for the care (in the real sense of that word) which is provided.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with this review and feedback. We are pleased that you when you had to make the decision along with your mum, that it was time to move into long-term care, that you chose Rush Court/our team to care for her. It is good to hear that you have found the flexibility of the team to adapt to the changing healthcare needs of your mum to be so responsive. I will of course share this feedback with the wider team including non-clinical colleagues.

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Review of
Rush Court
from C R (Daughter-in-law of Resident) published on 16 January 2025 Submitted via Website • Report

Overall Experience

My mother-in-law has lived at Rush Court (in the nursing wing) for just over 2 years now. The staff are all wonderful and show so much care and affection for all the residents. This includes not only the nursing and care staff but all those who work there including management, catering, and maintenance

teams. The activities team are wonderful and comes up with many varied and wonderful activities for the residents, most of which are provided in the home, but some of which involve trips out. Thank you!

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for sharing your views/feedback with us, about the care we as a team provide, including non-clinical colleagues, it's lovely to read /hear and will help us to continually improve and provide areas where we perhaps need to focus on. We are pleased that we can support/care for your loved one and that you have trust in us to do so.

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Review of
Rush Court
from Sam G (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

I have just moved my Mum into Rush Court, only a few days prior to Christmas. The staff have all been lovely and it already feels like Mum has been there for longer than she has. The room is very nice and clean. There has been quick care and nursing care for Mum whenever needed. So far, I have been

pleased we chose Rush Court for Mum and she seems content.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with this really positive feedback. We are pleased that your mother has settled in so quickly, and that you chose and trusted Rush Court and the team, to care for your mother.

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Review of
Rush Court
from Pauline P (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

Rush Court is a wonderful care home in every way. The building is very well maintained. The staff are happy which is so important in creating a relaxed atmosphere for those living there. The care is excellent, very attentive and conscientious and, very importantly, they are very patient. The residents'

dining room is laid out as a restaurant with good and varied food menus, and if sometimes one prefers something else this is provided. The social events are plentiful with some outdoor visits for those able to take part.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for providing us with this very positive feedback on Rush Court and the facilities we offer our residents. I will share with the whole team your feedback and it is reassuring to read that you are happy with the care/support provided to your loved one.

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Review of
Rush Court
from Helen W (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

I rate the home and the staff very highly. They are helpful, attentive, and very caring. The accommodation is first class and so is the food. And they go to great lengths to put on things to entertain the residents every day. They are also very courteous to family members and great at remembering who

we are by name. I can highly recommend the home. I suppose the only slight downside is the price but that seems to be fairly in line with other similar homes.

Reply from Clifford Hutchings, General Manager at Rush Court

Thanks for taking the time to provide us with a review of your experience of Rush Court and the care we provide to your loved one. I will share this feedback with the team accordingly, as it is always nice to hear they are doing a good job and appreciated.

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Review of
Rush Court
from Susan Louisa M (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

My Dad has been a resident at Rush Court since December 2022. The care overall has been very good even though the turnover of staff, in general, has been slightly higher than one would like. The variety of meals are a good standard and very nutritious. The lead activity coordinator is exceptional and

tries to encourage my Dad to participate in activities. The bedrooms are also cleaned to a high standard. The Management team are also very professional and listens to any minor concerns which are always rectified promptly and efficiently.

Reply from Clifford Hutchings, General Manager at Rush Court

Thank you for taking the time to provide us with feedback on your dad's care and overall experience of Rush Court, this is helpful in helping us continually improve our offering. I acknowledge your comment about staff turnover, but please be reassured that we are working hard to recruit new team members.

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Review of
The Cotswold Home
from Nigel J (Son of Resident) published on 21 November 2024 Submitted via Postal Card • Report

Overall Experience

Very impressed with the site, accommodation and service from all personnel. Attention to detail from the care staff was exceptional, and I feel very comfortable leaving my 93-year-old mum in their care. I would recommend The Cotswold Home highly.

Reply from Helen Grice, Operation Support Manager at The Cotswold Home

Thank you for taking the time to review the care that your Mum has received. All the staff work very hard to always deliver the highest standards and this review will be shared with them.

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Care Homes Owned by Elizabeth Finn Homes Ltd in Oxfordshire

Elizabeth Finn Homes Ltd Locations in Oxfordshire (2)

Elizabeth Finn Homes Ltd Reviews in Oxfordshire (171)

The Cotswold Home

Rush Court

Rush Court

Rush Court

The Cotswold Home

Rush Court

Rush Court

The Cotswold Home

The Cotswold Home

The Cotswold Home

The Cotswold Home

Rush Court

Rush Court

Rush Court

Rush Court

Rush Court

Rush Court

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The Cotswold Home

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