Care Homes Owned by Elizabeth Finn Homes Ltd in Oxfordshire

personal care, has missed out on drinks and has not had medication/cream applied to her legs.
We feel that Rush Court is falling far short of its excellent aspirations.
*Whilst some staff are good, some are not so good and there appears to be a high proportion of agency staff (hence not giving a higher rating). A new manager has recently been appointed and I understand the staff issue is being addressed.

made. Each point, whilst making my parents stay slightly uncomfortable, were fixable with better communication. The Manager must feel we do not warrant a response. This I find greatly concerning, particulalry where the care of elderly folks is concerned. There should always be a direct route of communication to a Care Home Manager and their duty is to respond to issues raised by either residents or family members for the safeguarding of their patrons.
To those thinking of using this home, I do believe the majority of staff are excellent & I dont want them to feel discouraged. It is spotlessly clean & a lovely environment. I see previouss Manager was quick to respond to issues from family.

in her own small bungalow.
The transfer from Hospital was seamless and she was greeted warmly by lovely staff at Rush Court. Everyone from the reception staff to senior management and the brilliant Physios were remarkable. Caring, efficient and with attention to detail. The environment is amazing and the food excellent.
After 4 weeks in Rush Court she had changed from a slightly depressed, poorly mobile, frail elderly person to a smiling (and occasionally laughing a lot) person walking with a frame and sometimes two sticks. The Physios were incredibly effective.
She didn't want to leave and had nothing but positive experience to report. Highly recommended.

and agree with them), the room was comfy, with a lovely view out over the countryside, and the staff were kindness itself. In addition, my stepmum took advantage of the flat and well maintained garden path, and walked all round it at least once a day, which has improved her walking, and as a result,she shuffles much less now. They both agreed it was like a small cosy country hotel and would definitely repeat the experience.

often cold when it reached him, particularly the breakfasts. Probably because he was one of very few men there he had no-one to talk to other than the staff and didn't find the activities interesting. He did enjoy the physio sessions though. I went in every day and took him out for a change of scene. We had booked 3 weeks but I brought him home after 2. There was no-one there to say goodbye to us when we left.

an amazing residence - the landscape and gardens quite stunning and the home has a very calm feeling. All the staff have been very kind supportive and if needed pro active in offering mum support. The food is of a high quality as is the physio she has been offered. Very happy :-)

in hospital. She is now delighted to be a Rush Court resident once more. A recent highlight at Rush Court has been the wonderful VE Day 80 afternoon celebration, made special by the thought, hardwork, dedication and enthusiasm of all staft across the home. Stunning decorations; warm-hearted atmosphere; cheerful staff teamwork second to none. Perfect entertainment came from the regular saxophonist with very 40's tunes... Typical for Rush Court -
happiness, nourishment and entertainment!

and the very sociable meals with a glass of wine at lunch time.

immediately reassured and relieved that Mum was back in the best possible place.
Until a recent period of ill health, Mum has enjoyed the facilities, activities, and beautiful rural location of Rush Court. She loves the garden and enjoys walking in it on a daily basis. The staff and management are all caring and highly professional; they always 'go the extra mile' to be helpful and supportive to me and other family members, especially during Mum's current period of ill health.
Rush Court is a welcoming place that feels like home. It is always a pleasure to visit, noting that its peaceful out-of-town location might be a little inconvenient for visitors who are reliant on public transport.

again, and with the encouragement and kindness of all the staff she was able to resume her busy life within the home. She loved all the activities (even though by her own admission she was "no good" at some of them) and went on all the available outings until she became too frail.
She died just before Christmas after a brief illness just short of her 98th birthday, having been nursed devotedly by the staff until the end. So much so that I found a note by her bedside written about two days before she died in a very wobbly hand, saying "I want to thank all the nurses and carers who were help to me - it has been a happy time. Love to you all"
Grateful thanks from all our family...

residents' health will change over time, sometimes quite suddenly; we have found the staff at Rush Court very supportive through this next stage of a somewhat challenging journey.
A very good variety of activities are arranged. There is also a good selection of culinary options.
I am very grateful for the care (in the real sense of that word) which is provided.

teams. The activities team are wonderful and comes up with many varied and wonderful activities for the residents, most of which are provided in the home, but some of which involve trips out. Thank you!

pleased we chose Rush Court for Mum and she seems content.

dining room is laid out as a restaurant with good and varied food menus, and if sometimes one prefers something else this is provided. The social events are plentiful with some outdoor visits for those able to take part.

we are by name. I can highly recommend the home. I suppose the only slight downside is the price but that seems to be fairly in line with other similar homes.

tries to encourage my Dad to participate in activities. The bedrooms are also cleaned to a high standard. The Management team are also very professional and listens to any minor concerns which are always rectified promptly and efficiently.