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Care Home Owned by Elizabeth Finn Homes Ltd in Kent

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Elizabeth Finn Homes Ltd in Kent

Only the locations & reviews in Kent for Elizabeth Finn Homes Ltd are showing below.

View the details of all 8 locations (with 712 reviews) owned by Elizabeth Finn Homes Ltd

Elizabeth Finn Homes Ltd Locations in Kent (1)

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Halliwell Care Home
Kingswood Road, Tunbridge Wells TN2 4UN 
9.7 108 reviews
Halliwell Care Home, Tunbridge Wells, Kent
"I have stayed in a number of care homes in the last year, and this is by far the best. A major contributing factor is the local management…"   Read all 108 reviews
  • from £2,100 / week
  • 64 Rooms
Location Type Care Home

Situated in the charming town of Tunbridge Wells, Halliwell offers a blend of modern comfort and traditional elegance, supporting residential, nursing, and palliative care alongside short stay and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
  • Mental Health Care

Elizabeth Finn Homes Ltd Reviews in Kent (108)

9.7

Elizabeth Finn Homes Ltd has a Group Review Score of 9.7 (9.748) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Elizabeth Finn Homes Ltd must have a Review Score.

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Review of

Halliwell Care Home

from C G (Resident) assisted by family/friend published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have stayed in a number of care homes in the last year, and this is by far the best. A major contributing factor is the local management who always go above and beyond, and nothing is too much trouble, which reflects in the attitude of the rest of the staff.
It's an excellent care home.
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you for taking the time to complete such a thoughtful review. We are truly grateful for your kind words and delighted to hear that your experience has been so positive.

At Halliwell, we pride ourselves on leading by example and working as one team across all departments to ensure the highest standards of care and support. It is especially rewarding to hear that this approach is reflected in your experience and recognised in the dedication of our staff and management team.

Your acknowledgment of the hard work we do means a great deal to everyone here, and we will be sure to share your feedback with the wider team.

Thank you once again for your support and recommendation.
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Review of

Halliwell Care Home

from M G (Son of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Halliwell provides a wonderful environment for my mother - caring, fun (yes, fun!) and extremely professional. Everybody, from the receptionist through catering staff to carers and nurses, is unfailingly helpful and cheerful. Cleanliness and the quality of the facilities and the food are all excellent.
It isn't cheap, but one really does get a very high level of service for the fees.
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you so much for your kind and thoughtful review. We're truly delighted to hear that your Mum continues to enjoy such a positive experience at Halliwell. It means a great deal to us that you've noticed the care, professionalism, and warmth shown by our entire team.

We're especially pleased that the environment feels not only supportive but also fun, creating a place where residents can genuinely feel at home is so important to us. Your recognition of our facilities, cleanliness, and dining experience is also very much appreciated.

Thank you again for your trust and support, it really does mean the world to us.

Kindest regards

Karl
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Review of

Halliwell Care Home

from Liz P (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent a very enjoyable afternoon at the Halliwell on Sunday afternoon celebrating Mother's Day. The staff had made a big effort to make the dining room look special for the occasion. We were served a cream tea and a glass of Prosecco whilst listening to a harpist! The atmosphere was buzzing with conversation
and laughter, all enjoying quality time with their families and especially their mothers.
Well done, once again to the wonderful staff!
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you so much for your kind and thoughtful review. We are delighted to hear that you had such an enjoyable afternoon with us at Halliwell celebrating Mother's Day.

It's wonderful to know that the efforts of our team to create a special and memorable occasion were appreciated, from the dining room setting to the cream tea, Prosecco, and harpist. Creating a warm, joyful atmosphere for families to spend quality time together is exactly what we strive for, so it's lovely to hear that this came through.

Your kind words will mean a great deal to the team, who take great pride in making these occasions truly special. Thank you again for taking the time to share your experience, and we hope to welcome you back again soon.
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Review of

Halliwell Care Home

from Heather S (Daughter-in-law of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respite care for 3 weeks is best shown in the impact on mum's spirits and general wellness. She is relaxed, positive and cheerful - more of which were traits showing at Christmas time. She has loved the company of residents and staff alike and felt welcomed and immediately comfortable. Lovely ambience
in immaculate surroundings, and the care was faultless. Thank you.
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you so much for taking the time to share such a thoughtful review.

We are truly delighted to hear how positively your mum's time with us was and how her stay impacted her spirits and overall wellbeing. Knowing that she felt relaxed and comfortable in our care means a great deal to our entire team. Creating a welcoming, supportive environment where people feel at home is always our priority, so your kind words are especially appreciated.

It was a pleasure to care for your mum, and we are grateful for the trust you continue to place on the team when your mum comes into Halliwell. Thank you again for your lovely feedback. We wish you and your family all the very best.

Warmest regards

Karl, General Manager
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Review of

Halliwell Care Home

from Bridget C (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed with the way Halliwell managed the extremely difficult situation of no running water over several days!! Thank you.
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you very much for your kind words, they are truly appreciated. It was a challenging situation, but I'm proud of how the whole team came together, with everyone playing a part to ensure the home continued to run smoothly and with minimal disruption. Maintaining a "business as usual" focus was very important to us, and I'm pleased this was reflected in your experience.

Thank you again for taking the time to share your feedback
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Review of

Halliwell Care Home

from Pauline S (Respite Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All excellent - care, accommodation, menu - particularly good. I intend to come again once or twice a year.
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you for your kind words about Halliwell. We truly appreciate your feedback and look forward to welcoming you back again soon.
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Review of

Halliwell Care Home

from Catherine P (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Halliwell for six weeks and we are very impressed with everything. The Home is well run, safe and welcoming - the atmosphere is happy and friendly. The staffing levels seem high and all of the staff we've met are friendly, caring, attentive and professional. We are kept informed
by email of any changes of medicine, visits from the GP and so on, and we can phone to discuss, if desired.
The food is excellent. There are lots of great activities on offer, for those who want to get involved and the staff are making a big effort to get my mother involved, taking her to try out various activities etc
The home is light, bright and spacious with lovely gardens and great pathways for getting some exercise.
We are very happy with Halliwell, as is our mother!
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you for leaving such a positive review of which I will make sure I pass onto the team.
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Review of

Halliwell Care Home

from Rob S (Son of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has just spent 3 weeks at Halliwell, Tunbridge Wells. We have been very pleased with the excellent service, facilities and care provided. My father has also been very complimentary, especially about the staff who have been excellent. Thank you to Alison and the team.
Reply from KARL PAY, General Manager at Halliwell Care HomeThank you so much for your kind words, and am so pleased your Father is enjoying all that we have to offer at Halliwell.
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Review of

Halliwell Care Home

from Gilly R (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has spent a very happy respite stay and Halliwell over July/August and has been generally been looked after well for his daily requirements. We chose this care home having visited others locally as it had a friendly, welcoming atmosphere.
He has enjoyed having a room with a patio door opening
onto a well kept courtyard where he could go for his daily perambulations, with a little encouragement (from family members!)
Overall, I would happily recommend Halliwell Care Home. Thank you.
Reply from Anna Boyes, Marketing Director at Halliwell Care HomeThank you for taking the time to share your experience. We're delighted your father enjoyed his respite stay and our welcoming atmosphere.
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Review of

Halliwell Care Home

from Alan Y (Respite Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My respite stay was excellent.
Reply from anna boyes, Marketing Director at Halliwell Care HomeAlan, thank you for kindly taking the time to leave Halliwell a great review. It was lovely to have you stay with us and you are welcome back any time.
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Review of

Halliwell Care Home

from G R (Respite Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good!!
Reply from Anna Boyes, Marketing Director at Halliwell Care HomeThank you G R for your positive review and 5 stars for Halliwell .
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Review of

Halliwell Care Home

from D H (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently stayed at the Halliwell for some Respite Care after falling,I just wanted thank everyone who was involved in her care and stay there, she went in a frail unsteady lady and has bounced back to her usual positive cheerful self and is back walking independently.
I visited most days
and was totally impressed with the who set up at Halliwell, a particular member of staff who met us and went through things was just superb, the lady on reception whose beaming smile and warm welcome, made everyone feel special, and of course then the whole team on Floor 1 were just superb, kind, understanding and always very positive, my mother couldn't speak highly enough of them all.
The entertainment and activities also played a very bit part in her mental wellbeing and these were very well organised too.
Other than one meal my mother enjoyed all her food and was very happy with the choice so that you chefs and the F&B team.
The home and grounds are immaculate
Well done and a very big thank you
Reply from Anna Boyes, Marketing Director at Halliwell Care HomeThank you for kindly taking the time to leave Halliwell and the staff such a positive review. I am delighted to hear that your Mother enjoyed her stay and that she is back to walking independently and continuing to recover well. I am pleased that she enjoyed the activities and food as these are such important parts of day to day life at the home. Thank you for choosing Halliwell to care for your Mother.
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Review of

Halliwell Care Home

from Nina A (Friend of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very caring and competent, and the rooms have a lovely feeling to them, the grounds and gardens are beautiful and I am glad that my friend ist being cared for at Halliwell and accompanied in her last journey.
Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for taking the time to write such kind words. We feel Halliwell's surroundings, personalised care and staff's attention to detail really are key, especially whilst preparing for their last journey.
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Review of

Halliwell Care Home

from K S (Respite Resident) assisted by family/friend published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have left a note to all the staff here for their 'First Class' attention with respect to all their various duties and their politeness. I hope to be returning in September for another 2 weeks. Until then, all the very best to all, and thank you all very much.
Reply from Emma Worrell, General Manager at Halliwell Care HomeMany thanks for leaving such a lovely review. We have booked you in for September. I will of course pass your compliments onto all Halliwell staff.
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Review of

Halliwell Care Home

from Susie I (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Halliwell for nearly 7 years. He has been very happy here and we have felt he is extremely well cared for.
We love the fact that he is busy with so many activities to do and that he has made so many good friends here.
The staff are always cheerful and helpful.
My father
does really feel that this is his home and we are grateful for that. Halliwell feels a very personal and homely place, where the residents are a big part of the way things are run. I particularly like the small touches such as the reception area with the art group's work on display as you come in. If anything, I'd like to see more examples of the residents' activities in the home.
Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for your review. We have loved having your father live among us, a 'true character'. The Activities at Halliwell keep everyone busy (staff included). All of his friends in the Restaurant, Choir and Art miss him when he is elsewhere. Halliwell would be a paler shade without his wit, wisdom and repartee. I will pass your comments about how personal and homely Halliwell feels to all the whole Team. We are working on a Resident's Art Corner/specialised display area to exhibit our resident's activities.
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Review of

Halliwell Care Home

from D H (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable
uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.
Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for leaving this reply. We loved having him to stay, a lovely gentleman, and we loved looking at all his artwork and drawings and listening to his stories about his visiting Squirrel at home. We look forward to his return on his 'Holidays'. I will pass on your kind words to all the staff.
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Review of

Halliwell Care Home

from Jenni R (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her
whole stay of 14 months was superb.
Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for leaving us such a wonderful review. Your Mother was a delight to look after, and is sadly missed by all Residents and staff, each and every one of us.
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Review of

Halliwell Care Home

from A W (Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.
Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for taking the time to leave this lovely review, I will be sure to pass on to the Gardening Team especially.
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Review of

Halliwell Care Home

from Drummond A (Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day.
While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food
was great, and our "street party" special.
We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que.
On VE day itself we were entertained with VE day topical music by a top-grade violinist/singer/dancer,
At 12 O'clock we observed the 2-minute silence, and then a flag decked dining room for lunch. A high-quality meal, yet again.
I do not believe that our carers, our chefs and kitchen staff, together with our activities team could have worked harder to give us a better time to enjoy our memories, to celebrate our Victory, and to honour our fallen.
Thank you.
A resident.
Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for taking the time to write such a heartfelt review. They truly were magical days, with many stand out moments, in addition to the Choir performing their hearts out. I will show the whole Team your review and thank them again for embodying our values; bring love, welcome all, inspire more and act with purpose. There is more planned too.....
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Review of

Halliwell Care Home

from V H (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Halliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas
are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable and pro-active.
Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you for taking the time to leave such a lovely review. Our whole team work hard to create an enjoyable, caring atmosphere. I will share this review with everyone.
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Awards / Recognitions (3)

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