Care Homes Owned by Elizabeth Finn Homes Ltd in Kent

Thank you so much for taking the time to share such wonderful feedback with us. We are absolutely delighted to hear that this was your experience during your 10 days with us, and it means so much to know that you felt your father was genuinely loved, cared for and supported by our dedicated team.

We are particularly touched that you highlighted our 'nothing is too much trouble' approach. This is something that is so important to us and is at the heart of the care and support we strive to provide every day. We are so pleased that this was your experience and that you felt this commitment from our team.

We are also so glad that you enjoyed our amenities, including the food, and our amazing garden. We are very fortunate to have such a lovely outdoor space, and we are especially pleased that you were able to make good use of it during your visits.

I will be sure to share your kind words with the whole team. Feedback such as this is incredibly valuable to us. Read less

Karl Read less

Thank you so much for such a wonderful and heartfelt review. It truly means a great deal to all of us at The Halliwell.

Were so pleased to hear about the positive impact our team have had on your father from the genuine affection and respect he receives, to the activities and beautiful spaces that help make each day meaningful and enjoyable.

Just as importantly, were incredibly touched to hear that you enjoy stepping into Halliwell every time you visit. Knowing that your experience is one of warmth, happiness and belonging means so much to us. Caring for someone is about supporting the whole family, and were delighted that The Halliwell has become a happy community not just for your father, but for you too.

Thank you for trusting us to care for your father and for being such a valued part of our Halliwell family. Read less

Thank you so much for your incredibly kind and heartfelt words. It means the world to the whole Halliwell team to hear how happy Mum is and how much she feels at home with us.

From the outset, our focus was always on Mum making sure she felt comfortable, welcomed and supported, and that she had a place she could truly call home. Were absolutely delighted that what began as a short stay for respite has blossomed into something so special for Mum and for the whole family.

Its wonderful to know that youre enjoying everything Halliwell has to offer too, from our beautiful gardens and family events to the outings and simply spending time together in such a warm and welcoming environment. Most importantly, were so pleased that visiting Mum feels like visiting family because that is exactly the feeling we strive to create.

Thank you for trusting us with Mum and for becoming such an important part of the Halliwell family. Read less

Thank you so much for taking the time to share such wonderful feedback following our Jazz Summer Party on 19th July.

We are absolutely delighted to hear that you had such an enjoyable day and that you were pleased with our, attentive service and food. It is also lovely to hear that the jazz quintet and beautiful weather helped make the occasion even more special!

We have received such a wonderful amount of positive feedback from the event, and comments like yours are incredibly encouraging to the whole team. Thank you again for taking the time to complete the feedback and for your very kind words - they are genuinely appreciated.

We hope to wDelcome you back to Halliwell again very soon.

Warmest regards,

Karl Read less

Thank you so much for your incredibly kind words. Reading your review means a great deal to all of us.

We are delighted that you, your family, and so many of our residents and visitors enjoyed such a wonderful afternoon together. It was a pleasure to know that everyone was relaxing in the garden, enjoying the music, delicious food, and each other's company. Days like these are so special, and we're so pleased they create happy memories for everyone who joins us.

Your comments about our team are especially appreciated. They work tirelessly to provide compassionate, professional care while creating a warm, welcoming atmosphere, and they will be so pleased to know their efforts have meant so much to you.

It has been a privilege to care for your father over the past eight years. Knowing that Halliwell feels like a true home for him, where he continues to enjoy such a rich and fulfilling life at 92, is the greatest compliment we could receive.

Thank you

Karl Read less

Thank you so much for taking the time to leave such a wonderful review following your recent respite stay with us at Halliwell.

We are truly grateful for your kind words. It means a great deal to hear that you were impressed by the all-round care provided by our team and that you experienced the devotion and dedication they show every day. Our colleagues are passionate about creating a warm, welcoming environment where everyone feels valued, supported and cared for, so your feedback is incredibly rewarding.

We are especially touched that you would have no hesitation in recommending Halliwell to others. There is no greater compliment, and we will be sure to share your lovely comments with the whole team-they will be delighted to know they made such a positive difference to your stay.

On behalf of everyone at Halliwell, thank you once again. We wish you all the very best and hope to welcome you back in the future should you ever need our support.

Warmest wishes,

Karl Read less

Karl Read less

Thank you for taking the time to share such a heartfelt review. We are truly sorry for your loss, and it means a great deal to us that you felt supported by the team during such a deeply difficult and emotional time.

It is very moving to read your kind words about the care, kindness, and dedication shown to your wife throughout her stay. We are honoured to have been able to support her, and your family, and to help ensure she was kept as comfortable and well cared for as possible.

Your appreciation will be shared with the whole team, who will take great comfort in knowing their efforts made a meaningful difference.

Please do pop in whenever you wish; you and your family will always be very welcome at Halliwell.

Karl Read less

Karl Read less

Thank you for taking the time to complete such a thoughtful review. We are truly grateful for your kind words and delighted to hear that your experience has been so positive.

At Halliwell, we pride ourselves on leading by example and working as one team across all departments to ensure the highest standards of care and support. It is especially rewarding to hear that this approach is reflected in your experience and recognised in the dedication of our staff and management team.

Your acknowledgment of the hard work we do means a great deal to everyone here, and we will be sure to share your feedback with the wider team.

Thank you once again for your support and recommendation. Read less

Thank you so much for your kind and thoughtful review. We're truly delighted to hear that your Mum continues to enjoy such a positive experience at Halliwell. It means a great deal to us that you've noticed the care, professionalism, and warmth shown by our entire team.

We're especially pleased that the environment feels not only supportive but also fun, creating a place where residents can genuinely feel at home is so important to us. Your recognition of our facilities, cleanliness, and dining experience is also very much appreciated.

Thank you again for your trust and support, it really does mean the world to us.

Kindest regards

Karl Read less

Thank you so much for your kind and thoughtful review. We are delighted to hear that you had such an enjoyable afternoon with us at Halliwell celebrating Mother's Day.

It's wonderful to know that the efforts of our team to create a special and memorable occasion were appreciated, from the dining room setting to the cream tea, Prosecco, and harpist. Creating a warm, joyful atmosphere for families to spend quality time together is exactly what we strive for, so it's lovely to hear that this came through.

Your kind words will mean a great deal to the team, who take great pride in making these occasions truly special. Thank you again for taking the time to share your experience, and we hope to welcome you back again soon. Read less

Thank you so much for taking the time to share such a thoughtful review.

We are truly delighted to hear how positively your mum's time with us was and how her stay impacted her spirits and overall wellbeing. Knowing that she felt relaxed and comfortable in our care means a great deal to our entire team. Creating a welcoming, supportive environment where people feel at home is always our priority, so your kind words are especially appreciated.

It was a pleasure to care for your mum, and we are grateful for the trust you continue to place on the team when your mum comes into Halliwell. Thank you again for your lovely feedback. We wish you and your family all the very best.

Warmest regards

Karl, General Manager Read less

Thank you very much for your kind words, they are truly appreciated. It was a challenging situation, but I'm proud of how the whole team came together, with everyone playing a part to ensure the home continued to run smoothly and with minimal disruption. Maintaining a "business as usual" focus was very important to us, and I'm pleased this was reflected in your experience.

Thank you again for taking the time to share your feedback Read less