Elizabeth Finn Homes Ltd in Kent | 1 Care Home

Review of
Halliwell Care Home
from Heather S (Daughter-in-law of Resident) published on 5 February 2026 Submitted via Postal Card • Report

Overall Experience

Respite care for 3 weeks is best shown in the impact on mum's spirits and general wellness. She is relaxed, positive and cheerful - more of which were traits showing at Christmas time. She has loved the company of residents and staff alike and felt welcomed and immediately comfortable. Lovely ambience

in immaculate surroundings, and the care was faultless. Thank you.

Reply from KARL PAY, General Manager at Halliwell Care HomeThank you so much for taking the time to share such a thoughtful review.

We are truly delighted to hear how positively your mum's time with us was and how her stay impacted her spirits and overall wellbeing. Knowing that she felt relaxed and comfortable in our care means a great deal to our entire team. Creating a welcoming, supportive environment where people feel at home is always our priority, so your kind words are especially appreciated.

It was a pleasure to care for your mum, and we are grateful for the trust you continue to place on the team when your mum comes into Halliwell. Thank you again for your lovely feedback. We wish you and your family all the very best.

Warmest regards

Karl, General Manager

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Review of
Halliwell Care Home
from Bridget C (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

I was very impressed with the way Halliwell managed the extremely difficult situation of no running water over several days!! Thank you.

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Review of
Halliwell Care Home
from Liz P (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report

Overall Experience

I would like to express my thanks and admiration to all the staff at the Halliwell for managing a very challenging time recently, whilst without any mains water. Despite having no water for several days, the team coped admirably, adapting their personal care appropriately. The kitchen continued to operate

smoothly, having bought in disposable crockery and cutlery. Unbelievably, no emergency water supplies were delivered initially, so members of staff (especially Stuart) spent his days collecting water from distribution centres. Thankfully, after a few days, pallets of water were eventually delivered.
I would also like to add, that I take great comfort knowing that my mother is well cared for, happy and safe. She participates and thoroughly enjoys numerous activities and has made many friends during her four and a half years at Halliwell. I am always grateful to the staff for their kindness and professionalism but recently they have certainly gone above and beyond!

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Review of
Halliwell Care Home
from Pauline S (Respite Resident) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

All excellent - care, accommodation, menu - particularly good. I intend to come again once or twice a year.

Reply from KARL PAY, General Manager at Halliwell Care HomeThank you for your kind words about Halliwell. We truly appreciate your feedback and look forward to welcoming you back again soon.

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Review of
Halliwell Care Home
from Catherine P (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

My mother has been at Halliwell for six weeks and we are very impressed with everything. The Home is well run, safe and welcoming - the atmosphere is happy and friendly. The staffing levels seem high and all of the staff we've met are friendly, caring, attentive and professional. We are kept informed

by email of any changes of medicine, visits from the GP and so on, and we can phone to discuss, if desired.
The food is excellent. There are lots of great activities on offer, for those who want to get involved and the staff are making a big effort to get my mother involved, taking her to try out various activities etc
The home is light, bright and spacious with lovely gardens and great pathways for getting some exercise.
We are very happy with Halliwell, as is our mother!

Reply from KARL PAY, General Manager at Halliwell Care HomeThank you for leaving such a positive review of which I will make sure I pass onto the team.

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Review of
Halliwell Care Home
from Rob S (Son of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

My father has just spent 3 weeks at Halliwell, Tunbridge Wells. We have been very pleased with the excellent service, facilities and care provided. My father has also been very complimentary, especially about the staff who have been excellent. Thank you to Alison and the team.

Reply from KARL PAY, General Manager at Halliwell Care HomeThank you so much for your kind words, and am so pleased your Father is enjoying all that we have to offer at Halliwell.

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Review of
Halliwell Care Home
from Gilly R (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

My father has spent a very happy respite stay and Halliwell over July/August and has been generally been looked after well for his daily requirements. We chose this care home having visited others locally as it had a friendly, welcoming atmosphere.
He has enjoyed having a room with a patio door opening

onto a well kept courtyard where he could go for his daily perambulations, with a little encouragement (from family members!)
Overall, I would happily recommend Halliwell Care Home. Thank you.

Reply from Anna Boyes, Marketing Director at Halliwell Care HomeThank you for taking the time to share your experience. We're delighted your father enjoyed his respite stay and our welcoming atmosphere.

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Review of
Halliwell Care Home
from Alan Y (Respite Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

My respite stay was excellent.

Reply from anna boyes, Marketing Director at Halliwell Care HomeAlan, thank you for kindly taking the time to leave Halliwell a great review. It was lovely to have you stay with us and you are welcome back any time.

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Review of
Halliwell Care Home
from G R (Respite Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

Very good!!

Reply from Anna Boyes, Marketing Director at Halliwell Care HomeThank you G R for your positive review and 5 stars for Halliwell .

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Review of
Halliwell Care Home
from D H (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

My mother recently stayed at the Halliwell for some Respite Care after falling,I just wanted thank everyone who was involved in her care and stay there, she went in a frail unsteady lady and has bounced back to her usual positive cheerful self and is back walking independently.
I visited most days

and was totally impressed with the who set up at Halliwell, a particular member of staff who met us and went through things was just superb, the lady on reception whose beaming smile and warm welcome, made everyone feel special, and of course then the whole team on Floor 1 were just superb, kind, understanding and always very positive, my mother couldn't speak highly enough of them all.
The entertainment and activities also played a very bit part in her mental wellbeing and these were very well organised too.
Other than one meal my mother enjoyed all her food and was very happy with the choice so that you chefs and the F&B team.
The home and grounds are immaculate
Well done and a very big thank you

Reply from Anna Boyes, Marketing Director at Halliwell Care HomeThank you for kindly taking the time to leave Halliwell and the staff such a positive review. I am delighted to hear that your Mother enjoyed her stay and that she is back to walking independently and continuing to recover well. I am pleased that she enjoyed the activities and food as these are such important parts of day to day life at the home. Thank you for choosing Halliwell to care for your Mother.

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Review of
Halliwell Care Home
from Nina A (Friend of Resident) published on 14 July 2025 Submitted via Website • Report

Overall Experience

All the staff are very caring and competent, and the rooms have a lovely feeling to them, the grounds and gardens are beautiful and I am glad that my friend ist being cared for at Halliwell and accompanied in her last journey.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for taking the time to write such kind words. We feel Halliwell's surroundings, personalised care and staff's attention to detail really are key, especially whilst preparing for their last journey.

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Review of
Halliwell Care Home
from K S (Respite Resident) assisted by family/friend published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

I have left a note to all the staff here for their 'First Class' attention with respect to all their various duties and their politeness. I hope to be returning in September for another 2 weeks. Until then, all the very best to all, and thank you all very much.

Reply from Emma Worrell, General Manager at Halliwell Care HomeMany thanks for leaving such a lovely review. We have booked you in for September. I will of course pass your compliments onto all Halliwell staff.

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Review of
Halliwell Care Home
from Susie I (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

My father has been at Halliwell for nearly 7 years. He has been very happy here and we have felt he is extremely well cared for.
We love the fact that he is busy with so many activities to do and that he has made so many good friends here.
The staff are always cheerful and helpful.
My father

does really feel that this is his home and we are grateful for that. Halliwell feels a very personal and homely place, where the residents are a big part of the way things are run. I particularly like the small touches such as the reception area with the art group's work on display as you come in. If anything, I'd like to see more examples of the residents' activities in the home.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for your review. We have loved having your father live among us, a 'true character'. The Activities at Halliwell keep everyone busy (staff included). All of his friends in the Restaurant, Choir and Art miss him when he is elsewhere. Halliwell would be a paler shade without his wit, wisdom and repartee. I will pass your comments about how personal and homely Halliwell feels to all the whole Team. We are working on a Resident's Art Corner/specialised display area to exhibit our resident's activities.

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Review of
Halliwell Care Home
from D H (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable

uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for leaving this reply. We loved having him to stay, a lovely gentleman, and we loved looking at all his artwork and drawings and listening to his stories about his visiting Squirrel at home. We look forward to his return on his 'Holidays'. I will pass on your kind words to all the staff.

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Review of
Halliwell Care Home
from Jenni R (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report

Overall Experience

The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her

whole stay of 14 months was superb.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for leaving us such a wonderful review. Your Mother was a delight to look after, and is sadly missed by all Residents and staff, each and every one of us.

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Review of
Halliwell Care Home
from A W (Resident) published on 27 May 2025 Submitted via Postal Card • Report

Overall Experience

The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for taking the time to leave this lovely review, I will be sure to pass on to the Gardening Team especially.

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Review of
Halliwell Care Home
from Drummond A (Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day.
While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food

was great, and our "street party" special.
We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que.
On VE day itself we were entertained with VE day topical music by a top-grade violinist/singer/dancer,
At 12 O'clock we observed the 2-minute silence, and then a flag decked dining room for lunch. A high-quality meal, yet again.
I do not believe that our carers, our chefs and kitchen staff, together with our activities team could have worked harder to give us a better time to enjoy our memories, to celebrate our Victory, and to honour our fallen.
Thank you.
A resident.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for taking the time to write such a heartfelt review. They truly were magical days, with many stand out moments, in addition to the Choir performing their hearts out. I will show the whole Team your review and thank them again for embodying our values; bring love, welcome all, inspire more and act with purpose. There is more planned too.....

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Review of
Halliwell Care Home
from V H (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report

Overall Experience

Halliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas

are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable and pro-active.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you for taking the time to leave such a lovely review. Our whole team work hard to create an enjoyable, caring atmosphere. I will share this review with everyone.

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Review of
Halliwell Care Home
from Jon R (Son of Resident) published on 26 March 2025 Submitted via Website • Report

Overall Experience

In January of this year, my mother had been at the Halliwell for five years. She went in as a resident a little before Covid and then through the Covid experience up to the present day. During all of that time the care she has received has been exemplary. She never misses an opportunity to say how much

she likes it there. As her son, that is the main metric for me.
During my mother's time there she has had a number of little medical episodes. These have all been handled very competently by the staff with good communication to me.
My personal experience is that all of the staff are extremely nice and kind to her. I eat there weekly and the food is good with nice choices.

Reply from Emma Worrell, General Manager at Halliwell Care HomeThank you so much for taking the time to leave this lovely review. I will pass this onto the whole Care Team. We have thoroughly enjoyed having your Mother as part of our family. I personally enjoyed her telling me all about the beautiful handmade ornaments and photographs in her room.

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Review of
Halliwell Care Home
from Ann C (Respite Resident) published on 24 February 2025 Submitted via Website • Report

Overall Experience

I had a lovely stay at Halliwell Care Home last summer to help recover from a small operation. I found the home to be welcoming, spotless, beautiful and uplifting despite my worries about my operation and my discomfort after. The care staff were very kind, careful and supportive - and especially reassuring

when I needed help at night. The gardens are gorgeous and can be accessed from every level - my grandsons loved finding the little stone animals. Lunch was always delicious. The evening meals were a little less inspired/more repetitive than lunch, but usually fresh and healthy and there was a good range of choice. There was a real community in the home, with many of the residents very active in making me feel welcome and driving the activities/care/food choices etc. There were a raft of things to get involved in - I only wish I'd had time do to more! My friends and family visited and were made very welcome and were impressed. I would certainly recommend Halliwell.

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Care Home Owned by Elizabeth Finn Homes Ltd in Kent

Elizabeth Finn Homes Ltd Locations in Kent (1)

Elizabeth Finn Homes Ltd Reviews in Kent (106)

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