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Care Home Owned by Elizabeth Finn Homes Ltd in Kent

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Elizabeth Finn Homes Ltd in Kent

Only the locations & reviews in Kent for Elizabeth Finn Homes Ltd are showing below.

View the details of all 8 locations (with 640 reviews) owned by Elizabeth Finn Homes Ltd

Elizabeth Finn Homes Ltd Locations in Kent (1)

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1 Care Home owned by Elizabeth Finn Homes Ltd in Kent
Halliwell Care Home

Kingswood Road, Tunbridge Wells TN2 4UN 

9.8 99 reviews
"My mother recently stayed at the Halliwell for some Respite Care after falling,I just wanted thank everyone who was involved in her care…"   Read all 99 reviews
Location Type Care Home

Situated in the charming town of Tunbridge Wells, Halliwell offers a blend of modern comfort and traditional elegance, supporting residential, nursing, and palliative care alongside short stay and respite options. The purpose-built home is set in attractive… Read more about Halliwell Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 64 Rooms from £1,800 / week

Elizabeth Finn Homes Ltd Reviews in Kent (99)

9.8

Elizabeth Finn Homes Ltd has a Group Review Score of 9.8 (9.800) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Elizabeth Finn Homes Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Elizabeth Finn Homes Ltd
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Review of

Halliwell Care Home

from G R (Respite Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good!!
Reply from Anna Boyes, Marketing Director at Halliwell Care Home

Thank you G R for your positive review and 5 stars for Halliwell .

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Review of

Halliwell Care Home

from D H (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently stayed at the Halliwell for some Respite Care after falling,I just wanted thank everyone who was involved in her care and stay there, she went in a frail unsteady lady and has bounced back to her usual positive cheerful self and is back walking independently.
I visited most days
and was totally impressed with the who set up at Halliwell, a particular member of staff who met us and went through things was just superb, the lady on reception whose beaming smile and warm welcome, made everyone feel special, and of course then the whole team on Floor 1 were just superb, kind, understanding and always very positive, my mother couldn't speak highly enough of them all.
The entertainment and activities also played a very bit part in her mental wellbeing and these were very well organised too.
Other than one meal my mother enjoyed all her food and was very happy with the choice so that you chefs and the F&B team.
The home and grounds are immaculate
Well done and a very big thank you
Reply from Anna Boyes, Marketing Director at Halliwell Care Home

Thank you for kindly taking the time to leave Halliwell and the staff such a positive review. I am delighted to hear that your Mother enjoyed her stay and that she is back to walking independently and continuing to recover well. I am pleased that she enjoyed the activities and food as these are such important parts of day to day life at the home. Thank you for choosing Halliwell to care for your Mother.

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Review of

Halliwell Care Home

from Nina A (Friend of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very caring and competent, and the rooms have a lovely feeling to them, the grounds and gardens are beautiful and I am glad that my friend ist being cared for at Halliwell and accompanied in her last journey.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to write such kind words. We feel Halliwell's surroundings, personalised care and staff's attention to detail really are key, especially whilst preparing for their last journey.

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Review of

Halliwell Care Home

from K S (Respite Resident) assisted by family/friend published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have left a note to all the staff here for their 'First Class' attention with respect to all their various duties and their politeness. I hope to be returning in September for another 2 weeks. Until then, all the very best to all, and thank you all very much.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Many thanks for leaving such a lovely review. We have booked you in for September. I will of course pass your compliments onto all Halliwell staff.

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Review of

Halliwell Care Home

from Susie I (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Halliwell for nearly 7 years. He has been very happy here and we have felt he is extremely well cared for.
We love the fact that he is busy with so many activities to do and that he has made so many good friends here.
The staff are always cheerful and helpful.
My father
does really feel that this is his home and we are grateful for that. Halliwell feels a very personal and homely place, where the residents are a big part of the way things are run. I particularly like the small touches such as the reception area with the art group's work on display as you come in. If anything, I'd like to see more examples of the residents' activities in the home.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for your review. We have loved having your father live among us, a 'true character'. The Activities at Halliwell keep everyone busy (staff included). All of his friends in the Restaurant, Choir and Art miss him when he is elsewhere. Halliwell would be a paler shade without his wit, wisdom and repartee. I will pass your comments about how personal and homely Halliwell feels to all the whole Team. We are working on a Resident's Art Corner/specialised display area to exhibit our resident's activities.

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Review of

Halliwell Care Home

from D H (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff could not have been kinder, more welcoming or professional. They were able to respond swiftly with respite/convalesence when Dad, who is usually independent at home, was recovering from a dip in his health just before we were due to be away for a week. They were very sensitive to Dad's understandable
uncertainty and preference to keep himself to himself. He's so much stronger after his stay and thinks another stay when we are next away is a good plan. Thank you.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for leaving this reply. We loved having him to stay, a lovely gentleman, and we loved looking at all his artwork and drawings and listening to his stories about his visiting Squirrel at home. We look forward to his return on his 'Holidays'. I will pass on your kind words to all the staff.

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Review of

Halliwell Care Home

from Jenni R (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere in the Halliwell is just wonderful from the moment you enter the reception until leaving. The staff are all the most caring, conscientious and loving group one could ever wish to meet. Mum was so happy at Halliwell, and I feel truly blessed that she spent her final days with them. Her
whole stay of 14 months was superb.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for leaving us such a wonderful review. Your Mother was a delight to look after, and is sadly missed by all Residents and staff, each and every one of us.

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Review of

Halliwell Care Home

from A W (Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and care are both excellent. A very pleasant atmosphere. Loads of activities if you want to participate, and beautiful surroundings and gardens. The gardeners work really hard to maintain this.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to leave this lovely review, I will be sure to pass on to the Gardening Team especially.

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Review of

Halliwell Care Home

from Drummond A (Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to thank everybody at Halliwell for the splendid way that they helped us celebrate the anniversary of VE day.
While virtually all residents can remember the magic of the day itself, I doubt if any of the organisers had yet been born. Nevertheless, they gave us a memory packed few days. The food
was great, and our "street party" special.
We celebrated "Founders Day" playing various Games with valuable prizes, followed by our own Well Singers in concert, and finishing with a splendid Barb-e-que.
On VE day itself we were entertained with VE day topical music by a top-grade violinist/singer/dancer,
At 12 O'clock we observed the 2-minute silence, and then a flag decked dining room for lunch. A high-quality meal, yet again.
I do not believe that our carers, our chefs and kitchen staff, together with our activities team could have worked harder to give us a better time to enjoy our memories, to celebrate our Victory, and to honour our fallen.
Thank you.
A resident.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to write such a heartfelt review. They truly were magical days, with many stand out moments, in addition to the Choir performing their hearts out. I will show the whole Team your review and thank them again for embodying our values; bring love, welcome all, inspire more and act with purpose. There is more planned too.....

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Review of

Halliwell Care Home

from V H (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Halliwell is like a little oasis. The atmosphere is calm, friendly and welcoming. All the staff are approachable and nothing is too much trouble. The emphasis seems to be on providing the best experience possible for the residents, whilst recognising peoples individual needs. the rooms and public areas
are well decorated and maintained with a lot of thought put into seasonal decorations. There is a good range of daily activities for people living at Halliwell to take part in. The care and nursing staff are very knowledgeable and pro-active.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you for taking the time to leave such a lovely review. Our whole team work hard to create an enjoyable, caring atmosphere. I will share this review with everyone.

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Review of

Halliwell Care Home

from Jon R (Son of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In January of this year, my mother had been at the Halliwell for five years. She went in as a resident a little before Covid and then through the Covid experience up to the present day. During all of that time the care she has received has been exemplary. She never misses an opportunity to say how much
she likes it there. As her son, that is the main metric for me.
During my mother's time there she has had a number of little medical episodes. These have all been handled very competently by the staff with good communication to me.
My personal experience is that all of the staff are extremely nice and kind to her. I eat there weekly and the food is good with nice choices.
Reply from Emma Worrell, General Manager at Halliwell Care Home

Thank you so much for taking the time to leave this lovely review. I will pass this onto the whole Care Team. We have thoroughly enjoyed having your Mother as part of our family. I personally enjoyed her telling me all about the beautiful handmade ornaments and photographs in her room.

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Review of

Halliwell Care Home

from Ann C (Respite Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a lovely stay at Halliwell Care Home last summer to help recover from a small operation. I found the home to be welcoming, spotless, beautiful and uplifting despite my worries about my operation and my discomfort after. The care staff were very kind, careful and supportive - and especially reassuring
when I needed help at night. The gardens are gorgeous and can be accessed from every level - my grandsons loved finding the little stone animals. Lunch was always delicious. The evening meals were a little less inspired/more repetitive than lunch, but usually fresh and healthy and there was a good range of choice. There was a real community in the home, with many of the residents very active in making me feel welcome and driving the activities/care/food choices etc. There were a raft of things to get involved in - I only wish I'd had time do to more! My friends and family visited and were made very welcome and were impressed. I would certainly recommend Halliwell.
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Review of

Halliwell Care Home

from S K (Daughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly I write this review with apprehension as my dad, although has always been a happy man and aims to please everyone, has of late become withdrawn and sad. After a lengthy amount of time at Halliwell he has been made to feel like a burden and someone of little importance. As new staff arrived things
have changed and not in a good way. Where once I would have said this is the place to be with the love and care anyone would want for their family member this has changed. Unfortunately, care has been lost and it has been really sad to see the decline. The deputy manager is an amazing lady and Halliwell will be lost without her. It is a real shame that in 2024 people are not treated with the dignity and grace they deserve!
Reply from Eileen Allison, General Manager at Halliwell Care Home

We were disappointed to read your review and to hear of your dissatisfaction regarding your father-in-law's time at Halliwell. Please know that the entire team is very sorry to hear your concerns. We thoroughly enjoyed having your father-in-law with us for over five years. During that time, he became a cherished member of our Halliwell family, and we were all sad to see him move to another home. The maintenance team, in particular, will miss their boys' film nights and Chinese takeaway with him. While we're sorry that your experience fell short of expectations, we sincerely hope your father-in-law settles into his new home and finds happiness there. Please do not hesitate to reach out directly if you would like to discuss your concerns further, as your feedback is incredibly important to us.

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Review of

Halliwell Care Home

from R A (Respite Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I can say is that I came for respite care, now I want to come back permanently. Many thanks to all the lovely caring staff.
Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you so much for your lovely review, we would love to have you back to stay permanently, whenever you wish!

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Review of

Halliwell Care Home

from Kathy H (Friend of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend of 46 years began her stay at Halliwell in September 2023. She was only 61 years old but had been diagnosed with a severe brain tumour and her life expectancy was only months. It became impossible for her to be cared for at home so the difficult decision was made to find a home for her to
spend her final days. Having looked at two other homes that were clearly unsuitable we came across Halliwell. As soon as we stepped into Halliwell and met with the manager, we knew we were in the right place. The home is clean and comfortable, the food very good and the staff outstanding. From reception staff, to the maintenance team right through to the carers and nursing staff who cared for her for the next 6 months, we could not have asked for more love, care and support - both for her and for those of us as her family and friends involved in her care. Right to the end my friend's care was excellent and dealt with in such a kind and compassionate way. Thank you so much.
Reply from Eileen Allison, General Manager at Halliwell Care Home

It is incredibly kind of you to write this very moving review. It was an honour and a privilege to care for your beautiful friend and to give her the best end-of-life care possible, as she truly deserved. We will always remember her fondly.

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Review of

Halliwell Care Home

from Helen K (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend the Halliwell Care Home, who are an amazing team creating a happy caring home.
They looked after both of my parents. My mum had a terminal cancer diagnosis needing palliative care. They support her, working in partnership with the hospice team through a very difficult time with dignity
and love.
Supported Dad who was dealing with losing everything he was heartbroken. They were gentle, kind and helped him build a new life, and make new friends by joining the activities he wanted to do like the choir. He had 3 happy years there, and when it was his time to join Mum they worked with his wishes.
The team at the Halliwell really care it is not a job for them, they treat everyone as an individual making their time fun and enjoyable.
There is so much to join in with them in their home it makes it feel like you are visiting them at home, for example, family quiz nights, fairs, the dog show or the choir concerts.
I can’t thank the whole team enough for the care and support to us.
Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you for your very heartfelt review. It was a pleasure to care for your father and help rebuild his life after your mother sadly died. We miss him deeply and will all sing our best for him at our next concert.

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Review of

Halliwell Care Home

from S W (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Halliwell is a beautiful nursing home in a lovely setting with views of the grounds and the park. Every amenity one could wish for is provided, including a dining room, hairdressing, pedicures and physiotherapy, as well as social activities including film screenings but the most important aspect
is the kindness and care of the staff, which extends from the general managers to the administration team to the wonderful carers and maintenance team. If you have a loved one who needs more support, I could not recommend a better choice than the Halliwell.
Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you very much for your kind review. We do pride ourselves on the care and kindness we offer but it is always lovely to receive this kind of feedback. On behalf of the whole team a very huge thank you!

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Review of

Halliwell Care Home

from M A (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It really is outstanding. My father feels truly cared for and part of a tight community of residents, staff and volunteers. It is one community, led by an incredibly committed and passionate manager. Thank you for all you do. I hope it will never change (my siblings and I have got our names on the waiting
list!)
Reply from Eileen Allison, General Manager at Halliwell Care Home

What an overwhelmingly kind review - thank you so much. It is an absolute joy to care for your father and to see him live such an active life at Halliwell. I will share this with all of the team who so deserve the feedback.

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Review of

Halliwell Care Home

from G F (Respite Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, friendly and smiling staff. All are very competent and always helpful. Good variety of healthy diet and is nicely presented. Wide range of activities and a very pleasant garden. Overall I can highly recommend Halliwell Care Home to any potential service user.
Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you so much for taking the time to leave us a review. We are all pleased that you enjoyed your respite stay and are very grateful for your feedback.

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Review of

Halliwell Care Home

from Carolyn B (Daughter of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at the Halliwell Care Home for four and a half years until his death in June this year. During his time there he was looked after with great kindness and professionalism. I was confident that he was not only well-cared-for and safe, but also loved. The staff were wonderfully
caring and compassionate as well as bringing fun and laughter while they carried out their roles. The Halliwell is led with exceptional skill by the general manager. She cares passionately about the well-being of the residents and equally passionately about the welfare of the staff, and it shows. There is a warm and positive atmosphere which is evident from the moment you step through the door. Quite simply, the Halliwell sets the standard by which all care homes should be judged.
Reply from Eileen Allison, General Manager at Halliwell Care Home

Thank you so much for this amazing review. My team do love the residents, they become family to them. I am so glad that you and your family have had such a positive experience of what life at Halliwell has to offer. We will all remember your father so fondly.

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Awards / Recognitions (2)

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