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Care Homes Owned by Elizabeth Finn Homes Ltd in Surrey

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Elizabeth Finn Homes Ltd in Surrey

Only the locations & reviews in Surrey for Elizabeth Finn Homes Ltd are showing below.

View the details of all 8 locations (with 739 reviews) owned by Elizabeth Finn Homes Ltd

Elizabeth Finn Homes Ltd Locations in Surrey (2)

 - Browse 2 Care Homes owned by Elizabeth Finn Homes Ltd in Surrey
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Merlewood
Hollow Lane, Virginia Water GU25 4LR 
9.8 103 reviews
Merlewood, Virginia Water, Surrey
"A lovely care home where my father is happy & looked after so well with caring & attentive staff in a very homely environment. He has…"   Read all 103 reviews
  • from £1,950 / week
  • 54 Rooms
Location Type Care Home

Merlewood Nursing & Residential Home is a converted Victorian house with bedrooms purpose-built all on the ground floor for nursing and elderly care needs, located within 23-acre grounds and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
Eversfield
56 Reigate Road, Reigate RH2 0QR 
9.8 58 reviews
Eversfield, Reigate, Surrey
"I can say it feels like a true home away from home. The staff here are genuinely friendly and caring, always ready to lend a helping hand…"   Read all 58 reviews
  • from £1,800 / week
  • 52 Rooms
Location Type Care Home

Eversfield Care Home, located in the picturesque town of Reigate, Surrey, offers exceptional care in a warm and tranquil setting. Surrounded by landscaped gardens, the home is just a short distance ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Elizabeth Finn Homes Ltd Reviews in Surrey (161)

9.8

Elizabeth Finn Homes Ltd has a Group Review Score of 9.8 (9.764) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Elizabeth Finn Homes Ltd must have a Review Score.

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Review of

Eversfield

from H F (Friend of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can say it feels like a true home away from home. The staff here are genuinely friendly and caring, always ready to lend a helping hand or share a kind word. Mary, the manager, brings a level of professionalism and warmth that is truly inspiring. She is often seen interacting with residents, making
sure everyone feels comfortable and included. If you're looking for a loving and supportive environment for your loved ones, I can't recommend this place highly enough.
Reply from Mary Maughan, Interim General manager at EversfieldMany thanks for that lovely review. It is a pleasure being part of the Eversfield community and I am very pleased your visit was so positive.
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Review of

Eversfield

from Jane W (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I have been so impressed by the are and attention given to Dad, especially as he is unwell. We are particularly grateful to the nursing staff who manage to be both incredibly professional and sympathetic at the same time. Dad is truly in capable hands.
Reply from Mary Maughan, Interim General manager at EversfieldThank you so much for your lovely review. It is a pleasure having your father with us.
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Review of

Eversfield

from M W (Daughter of Resident) published on 1 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Marked down food and drink as we still have issues with menu and Mum does not always get what we have ticked on the list.
She eats very little anyway so it is important she gets what it says on the sheet. I try and be there meal times to ensure it is current but obviously not sure what happens other
days as Mum would not make a fuss.
Reply from Mary Maughan, Interim General manager at EversfieldMany thanks for your honest review which we will look into.
I will be very happy to meet with you and chef to review the menu.
Thank you for an overall very positive review. We appreciate feedback
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Review of

Merlewood

from Helene T (Daughter of Resident) published on 1 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home where my father is happy & looked after so well with caring & attentive staff in a very homely environment. He has improved so much since moving there in January'26 such a comfort to his family to know he is being looked after well with dignity and kindness. Enjoying wonderful food
in a lovely private room looking out to beautiful grounds in a very peaceful setting.
Reply from Debbie Vellender, General Manager at MerlewoodThank you taking time to review yours and your father experiences since moving to Merlewood. It helps others looking for support.
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Review of

Merlewood

from E A (Resident) published on 30 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A really friendly atmosphere of an excellent country hotel. The rooms are pleasantly arranged, either looking out over the flowers and garden.
Reply from Debbie Vellender, General Manager at MerlewoodThank you for taking time to review your stay, I am glad you enjoyed your time with us. We look forward to seeing you again soon.
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Review of

Eversfield

from Helen F (Daughter of Resident) published on 25 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Eversfield for 4 weeks now going in as a Respite Resident after suffering a stroke & being in hospital. I have been over whelmed with how caring they have been to my dad & knowing he is being looked after & is safe is such a relief. He continues to grow in confidence each day & feels
so at home at Eversfield I am sure he will eventually become full time. I can not thank the staff enough for making him feel so welcome & to me when I visit it really is an amazing place.
Reply from Kate McDonald, administrator at EversfieldThank you so much for your kind review. It is a pleasure having your father staying with us. We are so happy he is progressing under our care.
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Review of

Eversfield

from Elisabeth B (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is staying in Eversfield for the second time this year for some respite care. From the minute she arrived she felt very welcome and I continue to be impressed by the friendliness and professionalism of the staff, the variety and high quality of the food and the great range of activities. It has
been wonderful to see my mum getting stronger each day and wanting to get involved with the activities. The home has a lovely atmosphere, everyone is very approachable and willing to help. Her friends have loved being able to visit and feel welcomed there. It's a huge relief to me that she is so safe, happy and well-cared for, thank you all.
Reply from Kate McDonald, administrator at EversfieldIt is a pleasure having your Mum staying with us and look forward to seeing her again.
Please give her our love.
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Review of

Merlewood

from Arthur K (Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is just like living in paradise.
Reply from Debbie Vellender, General Manager at MerlewoodThank you for taking time to share your experience and help others looking for care support.
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Review of

Eversfield

from Carole M (Respite Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here at Eversfield was a short post operative 'respite' one. I was able to gain strength from the comfort and care given by the residential staff, their kindness and cheerfulness were really reassuring - Like walking sunshine.
I particularly appreciated the professional handling of my medication,
which I had felt too tired to deal with on arrival. Any call during the night was answered quickly, and I enjoyed the activities and the friendly, homely atmosphere. With grass and daffodils to look at was such a welcome. I was happy and impressed.
Reply from HELEN GRICE, Head of Operations at EversfieldThank you for taking the time to review our home. We are so pleased that your stay went well and that you felt part of the Eversfield family. We will share your comments with the staff.
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Review of

Merlewood

from Adrienne C (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a few hospital stays, my Mother moved to Merlewood for respite care.
All of the staff have been friendly, enthusiastic and welcoming, the food is great - with the welcome option of smaller portions. There's a varied schedule of activities and outings. As a frequent visitor I feel well informed.
There are lovely gardens surrounding the building and when the weather is warm enough we often borrow a wheelchair for a trip outside.
Reply from Debbie Vellender, General Manager at MerlewoodThank you for taking the time to share your experience and help other who may be looking for care locally.
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Review of

Merlewood

from Elaine M (Daughter of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home with brilliant caring staff. Every member of the team is exceptional. When Mum moved in she quickly settled and after just a short time referred to Merlewood as home. Whenever we visit we too are made to feel welcome and nothing is too much for the staff. Mum has had her ups and
downs and the staff have liaised with outside agencies to ensure that her excellent care has continued.
Reply from Debbie Vellender, General Manager at MerlewoodThank you for taking the time to complete this review. Further confirmation of the staff ongoing hard work and team working.
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Review of

Eversfield

from Janet B (Relative of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind helpful staff with genuine concern for wellbeing of residents. Excellent food, well presented. Spotlessly clean site.
Reply from HELEN GRICE, Head of Operations at EversfieldThank you so much for taking the time to review our home. I am very proud of the standards that all the staff here achieve and your review will be shared with the whole team.
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Review of

Merlewood

from J G (Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was at Merlewood for 3 weeks after being in hospital. I found the staff and physio etc very helpful for condition I was in, and was able to return home back on my feet after encouragement and physio.
Reply from Debbie Vellender, General Manager at MerlewoodThank you for completing this review to help others. Glad we were able to help when you needed a bit of extra support.
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Review of

Eversfield

from E G (Friend of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came as a visitor to a friend. Was very impressed by how clean and pleasant it was. Staff are very friendly, helpful and lots around. Rooms are large and spacious with all facilities catered for. Menu looked great with lots of variety.
Up to par with five star hotel.
Reply from Kate McDonald, administrator at EversfieldThank you so much,

such a lovely review and we are happy that you found our services on par with hotel standards. We pride ourselves on providing an outstanding service and we hope you come again as you will be very welcome.
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Review of

Eversfield

from Sandra S (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent 7 weeks in hospital and needed more care and support and from the moment I was greeted at Eversfield by the lovely Chloe I was made to feel comfortable and heard, she listened to everything I said and was very empathetic, she gave me the tour of Eversfield and was very informative, I came
across several members of staff who were all so welcoming.
When it came to the decision of where mum should be hands down Eversfield came out on top.
Mum has now been with the lovely Eversfield team a month now and is starting to settle down, I visit her daily to help with the settling in and have become familiar with most of the staff, the Manager Josephine has been amazing, the chef Glen has accommodated mum's fussy eating, Kate has been amazing too, mum is settling with the help of the activities team, and the lovely carers, Joseph, Sally and Mary are some of the many wonderful team, Tara is so very helpful and has helped me so much, thank you all for taking good care of mum so far
Reply from Kate McDonald, administrator at EversfieldThank you Sandra for such a wonderful review.
It's great to see Mum settling in, watching her take part in the chair Yoga yesterday morning was precious and it looked like so much fun.
Can't wait to see Mum at the next event.
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Review of

Merlewood

from Michael H (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having looked at more than 10 care homes, I chose Merlewood for my mother. Best decision I could have made. The accommodation was lovely, clean and more than adequate. All the staff were polite, caring and made my mum feel at home. She was so well looked after, which took a lot of pressure off me. I
would highly recommend Merlewood to anyone considering care for their elderly family members, out of ten.
Reply from Debbie Vellender, General Manager at MerlewoodThank you for your review of your mothers care and stay at Merlewood.
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Review of

Merlewood

from A B (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say how happy we are with the care and support given to mum and us from all the staff. We receive a friendly welcome each visit, and all the different teams are always happy to help. We are very pleased with all aspects of mums care, especially with the transition to nursing care, the
staff explained everything and we can see how settled she is. Thank you Merlewood.
Reply from Debbie Vellender, General Manager at MerlewoodThank you for your review. Changing of an individuals care needs can sometime be a worrying time for resident and loved ones time, we always aim support this.
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Review of

Merlewood

from R W (Son of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From when my mother first went to Merlewood until she passed away, she was looked after very well. The staff were very approachable and helpful, and always kept me up to date with anything to do with my mother, which I was very grateful for. Many thanks to all the staff at Merlewood.
Reply from Debbie Vellender, General Manager at MerlewoodIt is always a pleasure and honour to be chosen to become someone's home. Residents and their loved ones become part of the family. Thank you for sharing your experience to help others starting the journey for care home life.
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Review of

Eversfield

from Martin C (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Comments are made as an occasional visitor, so based on limited exposure to the home. All staff encountered or dealt with have been very friendly, welcoming, helpful and accommodating. In particular I have been impressed by how accommodating and flexible the home has been in connection with a pre-Christmas
party for my mother; the food for which was also excellent in quality and quantity.
Reply from Kate McDonald, administrator at EversfieldThank you Martin for your review, we enjoy having your Mum here at Eversfield and watching her getting stronger everyday.
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Review of

Eversfield

from M M (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am enjoying myself living here. Lovely people and I really like the food. I am very happy here.
Reply from Kate McDonald, administrator at EversfieldWe are all very happy having you here at Eversfield and so pleased you are enjoying yourself and the food. Thank you for your review.
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Awards / Recognitions (3)

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