Care Homes Owned by Elizabeth Finn Homes Ltd in Surrey

across several members of staff who were all so welcoming.
When it came to the decision of where mum should be hands down Eversfield came out on top.
Mum has now been with the lovely Eversfield team a month now and is starting to settle down, I visit her daily to help with the settling in and have become familiar with most of the staff, the Manager Josephine has been amazing, the chef Glen has accommodated mum's fussy eating, Kate has been amazing too, mum is settling with the help of the activities team, and the lovely carers, Joseph, Sally and Mary are some of the many wonderful team, Tara is so very helpful and has helped me so much, thank you all for taking good care of mum so far

would highly recommend Merlewood to anyone considering care for their elderly family members, out of ten.

staff explained everything and we can see how settled she is. Thank you Merlewood.

party for my mother; the food for which was also excellent in quality and quantity.

in all a very lovely nursing home. It's very clean and doesn't have any funny smells.

I would want to criticise.
My visitors were made most welcome too and appreciated their coffee and biscuits in the lovely conservatory. My wife could relax knowing I was being looked after so well.

home manager met us and answered all of our questions. She did not rush us and was very informative. It is a lovely home.

plenty of different living rooms - more like a country house hotel than a care home.

care. This made the while process so much easier. I visited and my care is now in a lovely room with the most delightful staff, and a very impressive food offer, it has made a difficult situation so much easier with their help.

and always respond quickly to queries. The cleaners work tirelessly to maintain very high standards in residents rooms and communal areas and are always polite and cheerful. Our mother transitioned to nursing care earlier this year and we were grateful that although her care needs increased that we did not need to move her and she could remain at Merlewood. Carers and nurses are kind, respectful and compassionate and interact with residents with respect and dignity. There is a wide variety of activities and events, something for everyone from summer fairs and dog shows to themed dinners and live singers. A very special place.

Yesterday, I was there for supper time and mum did not receive what was ticked on the sheet.

things it takes very special people. My only negative is that at weekends it can seem like the staffing levels are much lower and standards slip. Possibly a weekend manager? The catering varied and always good choice. Wonderful cleaning and laundering. Garden a joy!

Special thanks to the Manager and her whole team who are all fantastic with mum and with me as well and have all become more like friends (and thanks to everyone else )