Care Homes Owned by Elizabeth Finn Homes Ltd in Surrey

care. This made the while process so much easier. I visited and my care is now in a lovely room with the most delightful staff, and a very impressive food offer, it has made a difficult situation so much easier with their help.

and always respond quickly to queries. The cleaners work tirelessly to maintain very high standards in residents rooms and communal areas and are always polite and cheerful. Our mother transitioned to nursing care earlier this year and we were grateful that although her care needs increased that we did not need to move her and she could remain at Merlewood. Carers and nurses are kind, respectful and compassionate and interact with residents with respect and dignity. There is a wide variety of activities and events, something for everyone from summer fairs and dog shows to themed dinners and live singers. A very special place.

Yesterday, I was there for supper time and mum did not receive what was ticked on the sheet.

things it takes very special people. My only negative is that at weekends it can seem like the staffing levels are much lower and standards slip. Possibly a weekend manager? The catering varied and always good choice. Wonderful cleaning and laundering. Garden a joy!

Special thanks to the Manager and her whole team who are all fantastic with mum and with me as well and have all become more like friends (and thanks to everyone else )

informed at every stage. Everyone I interacted with, from housekeeping and admin to nurses and managers provided a professional service that I was extremely happy with.

new hip both indoors and out. The lovely staff were all so good humored, proficient and patiently caring. I was impressed by and enjoyed the wide choice of freshly prepared meals served in the dining room or the bedroom, and it was good to socialise with fellow residents at the daily activities as I felt stronger. I have many happy memories of my stay. Thank you Merlewood.

for many years, ensuring that a good relationship is built up with the residents.
I cannot recommend Merlewood more highly also thank you to the management.

the activities in a separate room but popped in and out in a sociable way. A wonderful assortment of sandwiches, cake and desserts plus plentiful beverages. Overall we are so pleased that my husband's favourite Aunt is being so well looked after after a life of looking after others.

of them have been excellent. It feels like a home/hotel set in beautiful grounds. The food is very tasty. The visiting physiotherapist has helped my mother's pain and shown great care. Thank you to all.

for a couple of weeks, but another chest infection caused me to put out plans on hold, disappointing for all of us. My husband was well cared for in the safety of the care home. Earlier the home had helped us celebrate our Diamond Wedding Anniversary, as were many other relatives to join in with the various planned seasonal celebrations and activities. This made for a memorable happy time for my husband, our sons and myself.
#With many thanks to Merlewood, all it's staff who were understanding, helpful, kind and polite. Well done Merlewood.

who are so caring. Thank you Eversfield.

the kitchen through housekeeping, maintenance, the nursing and entertainment staff, reception and management. From the very start, they have all shown genuine caring and have provided excellent service. It was challenging for Mum at the beginning but with the care of Eversfield she has found a new home.

Thank you for your care.

taken to dress the communal rooms with decorations for the relevant season. All the staff are attentive to the residents and are unfailingly kind and supportive, and patience is definitely on offer all the time. There are numerous activities and outings arranged such that it would be possible to be busy all day every day if one wanted! I would not hesitate to recommend Eversfield to any prospective resident.