Elizabeth Finn Homes Ltd in Suffolk | 1 Care Home

Review of
Grove Court
from Bernadette M (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

My siblings and I were filled with relief when we found Grove Court for our mother. It's been an absolute blessing to know she's in such a caring and supportive environment.
From the moment we first walked through the doors, we were impressed by the warmth and professionalism of the staff. They truly

go above and beyond to ensure the residents feel at home and are well-cared for. My mother is thriving here-she's happy, engaged in activities, and has made some wonderful friends.
What really sets Grove Court apart is the personalized attention each resident receives. The staff take the time to understand individual needs and preferences, creating a truly supportive and nurturing atmosphere. Knowing our mother is not only safe but also happy and stimulated has lifted a huge weight off our shoulders. We couldn't be more grateful for the exceptional care she's receiving.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for this delightful review.I am so pleased that you chose Grove Court for your mother, she has quickly become one of the family.I will share your kind words with the wider team.Thank you,

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Review of
Grove Court
from Elizabeth C (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

We have been overwhelmed by the kindness, support and care that my mother has received at Grove Court since arriving following a fall at home and recovery from a broken hip. Every member of staff treats her with patience, gentleness and cheerfulness, and nothing is ever too much trouble. The meals are

beautifully prepared to be tempting and nutritious and she has quickly regained her appetite and strength.
As well as the five star care, the welcoming atmosphere, beautiful reception rooms and stunning grounds make Grove Court a wonderful place to visit and stay.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for taking the time to leave this beautiful review.It is a privilege to care for your mother and see the improvement in her mobility.I will share your kind words with the team.Thank you.

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Review of
Grove Court
from T A (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

The staff at Grove Court have been providing excellent care for my mum for over two years and they haven't put a foot wrong. They not only support mum's extensive nursing requirements with kindness, empathy and compassion but also support my father and indeed our entire family when required. They exceed

expectation regularly and frankly we wouldn't be able to cope without them.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for your kind review. It is an honour to care for your mum and support dads wellbeing needs. Watching mums abilities return fills us all with joy.I will share your review with the team.Thank you.

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Review of
Grove Court
from Janet L (Wife of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

I took care of a friend, over her last 8 years (d.2021). The 2 Suffolk homes were different, one privately owned, and one within a group of institutions. My husband had respite from 2021, occasionally, in 3 different homes.
Now he is a permanent resident, the varied population makes it more like

a home, the food is extremely good, well flavoured meals, with linen tablecloths. The care staff are respectful, gentle, experienced. They are friendly but also professional, monitoring all the time.
Activities are stimulating, with talks, concerts, films, drawing, tasks for the mind and body. By far safer in a community, with connections to the world than living home alone if this is difficult. I can enjoy, and relax as we approach the end. We come to engage with it, gently and quietly.
No organisation of this complexity can be perfect! The staff communicate well at every level in Reception, General Manager, Clinical, Nursing and Carers and Financial, Catering, Cleaning, Gardening and Maintenance.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for taking the time to leave this review. I am delighted that you have chosen us to care for your husband and that you are as much of the Grove Court Family as he is.I will share your kind words with the wider team.

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Review of
Grove Court
from Rachael W (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report

Overall Experience

My father came to stay at Grove Court for respite care. He really enjoyed his stay & we thought that the team were amazing with him & he loved having some good laughs & great care from them. The food looked fabulous and there was a great selection.
The grounds of Grove Court are beautiful and so well

maintained. My father enjoyed watching the birds from his window.
We would certainly love to use the services of Grove Court again & highly recommend them.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for this beautiful review.I will share your comments with the team which they will be delighted to hear.I'm very pleased I could help you out during your time of need and I hope you see you again soon.Many thanks,

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Review of
Grove Court
from Alison B (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report

Overall Experience

My Mum originally came to Grove Court as a "respite" resident to see if she would like living in a supported environment in a care home. She has now transitioned to permanent resident and has nothing but good things to say about the care and environment at Grove Court.
I am also extremely impressed;

care and kindness of the staff, the beautiful surroundings and home itself and the standard of food (most important when encouraging people to eat) is exlemplary.
Yesterday we attended the annual garden party with Mum. It was absolutely wonderful - food, music, table settings, residents staff and guests dressing "the part" a truly wonderful afternoon and massive thanks to all at Grove Court for putting on such a super event, it must have been a massive amount of work.
I also must thank the team for the way they looked after Mum when she fell getting out of bed to use the bathroom in the night. They were with her so quickly and it is such a relief to know she is in such good hands.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this lovely review. I'm so please you all enjoyed the party and that mum has decided to make Grove Court her forever home.

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Review of
Grove Court
from Fiona R (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

We used Grove Court several times over the past year for respite care for my mother who suffers from Parkinson's and extreme anxiety. The staff are professional and caring and we were able to have complete confidence that Mum would be treated with respect and dignity even under difficult circumstances.

It has a unique 'hotel' style atmosphere as opposed to a typical residential care home. It offers a wonderful menu every day and different activities during the week to cater for all tastes. There are numerous places to get away for peaceful times both inside and outside, as well as a lovely central reception area where you can sit and feel part of the comings and goings. Tea/coffee, cakes and fruit are available there all day for residents and their visitors.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for taking the time to share your experience with us. It was an absolute privilege to care for your mother. I will share your words with the team. Thank you!

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Review of
Grove Court
from Matthew A (Resident) published on 10 April 2025 Submitted via Website • Report

Overall Experience

I found myself bed bound after some difficulties after spinal surgery and was unable to cope at home.
After discussions it was agreed that they could help albeit an unusual situation as I was only 59 .
I was transported the next day on a spinal board via a private ambulance.
They handled all my

needs for the next ten days eating, medication ,personal hygiene, organised doctor and physiotherapist visits.
With a great deal of care I was able to start getting out of bed with assistance and over the next two weeks I was able to become more independent and after four weeks I walked out of there with the aid of a walking stick back home.
The care I received while I was there was of the highest standard , delivered with respect and a degree of humour which I needed.
I cannot speak highly enough of the care I received from all the people involved and my family and I will be forever grateful for the care I received and we couldn't have coped without them.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this review. I am delighted to hear we assisted you and your family so well and aided your recovery. I will be sure to share your kind words with the team.

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Review of
Grove Court
from Chris H (Friend of Resident) published on 8 April 2025 Submitted via Website • Report

Overall Experience

My close friend has been a resident at Grove Court for 9 months now. At age 96, the decision for her to enter residential care for the first time was a daunting prospect, as my friend is a very private person. Being encouraged to customise her room with personal items, wall mounted pictures and furniture

most certainly helped her settle. This extraordinary establishment, and I really mean that, did the rest to ease her into this new phase of her life. This doesn't happen by accident of course. I regularly witness, first hand, from all staff members, whatever their role, humanity, patience, tenderness, professionalism, and a devotion to duty directed towards my friend and all other residents. I rest easy knowing my friend is safe, secure, loved, expertly medically supervised, extremely well nourished and supported at Grove Court. The whole place has the relaxed informal feel of a village. Thank goodness we were recommended Grove Court. Thank you all for looking after my friend.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for leaving this very personal review. It means so much to see my vision for our residents quality of life and wellbeing, is noticed by loved ones.I am delighted you chose Grove Court.

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Review of
Grove Court
from Sandra T (Resident) published on 27 March 2025 Submitted via Postal Card • Report

Overall Experience

I have made my room into my home with several of my belongings. My basic living needs are well met with caring staff and I no longer have worries regarding home maintenance and servicers.

Reply from Kelly Lockwood, General Manger at Grove Court

Thank you very much for taking the time to write this very kind review. I am very pleased that you feel safe and at home here.

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Review of
Grove Court
from P S (Respite Resident) published on 28 February 2025 Submitted via Postal Card • Report

Overall Experience

I cannot fault any aspect of my recent 2-week stay at Grove Court. All the staff were extremely kind, and caring, excellent food and every is beautifully clean. Overall - excellent.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this review. I will share the kind words with my amazing team. It was a pleasure to care for you when you needed support.

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Review of
Grove Court
from David G (Resident) published on 20 February 2025 Submitted via Website • Report

Overall Experience

I've been a resident at Grove Court for only six weeks but already I feel it's home. This is partly because I've been able to embellish my room with some furniture, books, and pictures from my old home. And partly because I can choose great three-course meals from a daily changing menu. But it's mainly

because of the comprehensive care provided by the dedicated staff. All of them - carers, nurses, admin, chefs, hostesses, handymen, gardeners - work together as a team to provide the best possible service to the residents. More than that, they engage with residents in a friendly manner that makes us all feel part of the same flourishing community. That's a great achievement by imaginative and devoted managers.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this beautiful and detailed review. I am delighted to see that the vision I have for the home is shining through. I'm delighted you have chosen to live here with us and become part of our unique family.

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Review of
Grove Court
from Sorrell G (Daughter of Resident) published on 17 February 2025 Submitted via Website • Report

Overall Experience

Grove Court has proved to be a wonderful home for my father. It's really hard to move from your own place with all your things around you, to a place full of strangers and unfamiliar systems. Everyone, and I mean everyone, at Grove Court has been welcoming, kind, attentive to my dad's needs, warm and

very human! The care is exemplary and the atmosphere is lovely. We are lucky to have found them and this is the quality of care that every one of us should have when we need it.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this review. I will share your kind words with all of the team. We pride ourselves on being welcoming, warm and offering outstanding care, so it's great to hear that's exactly what your father is experiencing.

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Review of
Grove Court
from Terry B (Husband of Resident) published on 13 February 2025 Submitted via Website • Report

Overall Experience

I must say how impressed I continue to be with the standards of personal and medical care my wife receives at Grove Court. I would also like to thank the general manager and all the support staff for the assistance they have given to both of us. This month the kitchen staff deserve a special mention

for having provided pureed food for my wife, they have shown a genuine interest in helping to find the type of meals that she enjoys. Although at present she remains reliant on a fifteen-hour liquid feed each day, this is the first step in the long task of getting her back to eating solid food again.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this lovely review. I will ensure your kind words are shared with the team. I am delighted that you chose to be part of our Grove Court family. The progress we have made together fills me with so much joy and pride for my team.

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Review of
Grove Court
from G D (Daughter-in-law of Resident) published on 9 January 2025 Submitted via Website • Report

Overall Experience

My mother-in-law arrived at Grove Court 3 years ago - initially for a period of respite care. Following the death of her husband and COVID, she had not been coping at home and we could see that she was not looking after herself, was lonely and becoming increasingly isolated. Under the gentle care of

the staff at Grove Court, she blossomed - and after 3 months declared that she would like to make Grove Court her permanent home. There is a certain magic at work there. The outstanding General Manager has managed to create a very special place in Grove Court. It feels like home - warm, cosy and welcoming, the food is excellent and the range of activities available is amazing but it is the staff who make it the home that it is. Everyone from the cleaners and gardeners to the carers and senior nursing staff works seamlessly as a team to provide a truly personal and unique service to their residents. Nothing is too much trouble. I cannot recommend it more highly.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for this glowing review. The team and I were very touched by your warm words. It is lovely to know that you feel the warmth and love in Grove Court.

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Review of
Grove Court
from Graeme K (Husband of Resident) published on 30 December 2024 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident at Grove Court for two years following a debilitating stroke. The standard of care and personal connection between the staff and my wife is exceptional. Activities are imaginative and varied. The food is excellent. Communication is smooth, suggestions and requests invariably

and efficiently met. Visiting every week as I and my wife's friends do is something to look forward to at Grove Court. Importantly as my wife's principal carer, I also feel supported.

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Review of
Grove Court
from Cheryl P (Wife of Resident) published on 24 December 2024 Submitted via Website • Report

Overall Experience

Thanks to all the staff at Grove Court for a wonderful Christmas lunch on Wednesday, December 4th. It was the first time my husband left his room in five years to join the festivities. The staff were so kind, putting us on a smaller table at the side of the room so he did not feel crowded. The food

was delicious!
Best wishes to everyone who made this such a special occasion.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for this beautiful review. It really was a magical moment.

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Review of
Grove Court
from Keith G (Son of Resident) published on 4 December 2024 Submitted via Website • Report

Overall Experience

Mum arrived at Grove Court just as lockdown was starting in March 2020, living with Parkinson's disease and struggling with mobility and regular falls. Despite the obvious issues around lockdown she thrived from day one, feeling at home and cared for in every way; from great food, great company, great

activities (post lockdown) and especially great warmth from an incredible staff of dedicated, compassionate and caring people.
As soon as lockdowns lifted Mum was also able to enjoy the social side of life at Grove Court, meals together with friends, activities, the wonderful gardens and grounds and trips out and about. Mum's Parkinson's meant she was unable to continue safely at home but Grove Court was never a compromise, just an amazing way to enjoy her last few years until she passed peacefully, at Grove Court, in September 2024. We will be forever grateful to the team for creating such a wonderful environment to enjoy life to the maximum.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this beautiful review. I will share this with the team, so they can really appreciate just what a difference they all make to our residents' lives.

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Review of
Grove Court
from W G (Daughter of Resident) published on 25 November 2024 Submitted via Website • Report

Overall Experience

Our mum was a resident from March 2020 until this September when she sadly passed away.
The biggest compliment to Grove Court was that Mum called it her home. She absolutely loved her time at Grove Court on so many levels. The staff were like friends to Mum, but also there to look after her in the

more challenging times. There is such a fantastic range of activities at Grove Court to keep all the resident's minds and bodies fully engaged, including trips out and about. As for the food, hats off to the catering team who go over and above with their wonderful menus. The setting itself is just wonderful, what a location! Situated in Woodbridge and surrounded by beautiful grounds and river views, it's truly idyllic!
And finally, the care given to Mum in her last few days was so amazing, such love and compassion were shown, and with a mixture of her favourite music playing in the background, bless her!
Thank you Grove Court, we couldn't have chosen a better home.

Reply from Kelly Lockwood, General manager at Grove Court

Thank you very much for taking the time to leave this review. It was an honour to care for your mother and she is greatly missed by all the staff and residents.

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Review of
Grove Court
from P H (Son of Resident) published on 4 October 2024 Submitted via Website • Report

Overall Experience

My mother has been a resident now for a few months and I can honestly say that it is one of the best decisions that, we as a family, have made in securing a place for her at Grove Court. The care provided has been absolutely first class and the staff, with the general manager leading, have been very

professional, caring, friendly, and are always willing to please - in fact they go that extra mile to do so.
I would have absolutely no hesitation in recommending Grove Court in looking after your loved ones - no matter what their care needs are.
A very sincere thank you to all at Grove Court for making what could be a stressful situation - not one.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for this glowing review. It really reflects Grove Court and my vision for our residents being cared for by well-trained and genuinely caring staff.

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Care Home Owned by Elizabeth Finn Homes Ltd in Suffolk

Elizabeth Finn Homes Ltd Locations in Suffolk (1)

Elizabeth Finn Homes Ltd Reviews in Suffolk (90)

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