C&C in London | 4 Care Homes

Review of
Rathmore House
from David B (Nephew of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

My uncle and his late partner first came to Rathmore House early 2023. Whilst I live in Australia since that date I have visited UK six times and Rathmore House multiple times each visit. I continue to be thoroughly impressed by the level of care afforded and believe my uncle couldn't be in better

care.

Reply from Chrissie Guest, Care Co-ordinator at Rathmore HouseThank you - we appreciate you taking the time to leave us such a lovely review. We are pleased that you feel Rathmore House has been a good home for your Uncle and his late partner and look forward to welcoming you again when you are able to visit next!

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Review of
Rathmore House
from Bill C (Friend of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

Rathmore is a small care home, so staff and residents get to know each other. Where I've given 4 stars, it's because there may be room for improvement, not because I have any particular criticism. I have heard some criticism of the food. I wish there were more activities outside the home, but I know

that's difficult. Perhaps there should be more staff.

Reply from Chrissie Guest, Care Co-ordinator at Rathmore HouseThank you for your valuable feedback. We are aware there were some issues with the food which we have taken steps to resolve by working with our chefs to introduce new menus which our residents seem to be enjoying. In terms of activities we are looking to introduce some new options to meet the various needs and interests of our residents and increase the frequency of those sessions they really enjoy. Over the summer a number of outings were arranged, and we have plans for an upcoming Christmas trip. But were also always happy to get input from family and loved ones with any suggestions for new activities or days out so please reach out to the home if you have any ideas. Thank you for taking the time to write a review, as I said we really do appreciate all feedback as this helps us to improve.

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Review of
Rathmore House
from M B (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

With just 20 residents, Rathmore House has a kindly but relaxed and unrestrictive atmosphere. The layout is open and welcoming, the decor unpretentious , and much of the original Victorian building and garden is unchanged. Meals are often excellent, cooked on site, and if weather invites we are able

to eat in the garden. Visitors can stay as long as they like and I greatly appreciate being allowed to be as involved as I wish in my mother's day. Rathmore House is very well located for short outings, such as in a wheelchair. It's about 15 minutes walk from beautiful park. The area itself provides an interesting saunter, being lined with trees and fascinating Victorian mansions and leading to a pleasant little park behind the theatre.
Most important of all, Rathmore House has some lovely, caring members of staff, whose warmth, kindness and sense of humour has kept this particular family member's head above water on frequent occasions!

Reply from Chrissie Guest, Care Co-ordinator at Rathmore HouseThank you for taking the time to provide such lovely feedback. We are very proud of our beautiful home and the team work hard to make sure it is a warm, homely and friendly environment for everyone who lives there. It is also great to hear that our team have been able to be supportive to you when needed and I will make sure that your feedback is passed on to them so they receive the acknowledgement they deserve. Thank you for taking the time to leave us a review - it is really appreciated.

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Review of
Rathmore House
from Jan A (Sister of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

My sister seems content in Rathmore House. Eats well and is always clean and tidy. The staff work tirelessly looking after some very difficult situations. My sister was traumatised when going into Rathmore House but staff soon managed to overcome this anxiety

Reply from Chrissie Guest, Care Co-ordinator at Rathmore HouseThank you for your kind review and the acknowledgement of our hardworking staff team and the difference this has made to your sister since moving to Rathmore House. I will make sure to pass your feedback on to the team.

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Review of
Homemead
from Pieter M (Husband of Resident) published on 20 June 2025 Submitted via Postal Card • Report

Overall Experience

As soon as your enter Homemead it feels like a home where I am delighted my wife is cared for by a team who all take "care" as their main aim. They all welcome me every time I visit and they all connect with my wife with either just a smile or a cuddle or a kiss to make her feel she belongs and has

anew home where she is looked after.
All the staff are so considerate of her needs. My wife reacts to their attention with a smile. She has no memory of her life before being in Homemead, but I am confident that she is being cared for by a team who all work so hard to make her as welcome and comfortable as possible.

Reply from Chrissie Guest, Care Co-ordinator at HomemeadThank you so much for your kind feedback. We are pleased that we have been able to provide a new home for your wife and that you also feel welcome and comfortable in the environment when you are visiting. I will make sure to share your review with the team who I know will be really pleased to receive this.

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Review of
Homemead
from Stephen J (Son of Resident) published on 20 June 2025 Submitted via Postal Card • Report

Overall Experience

My mother entered the care home early May this year, which is a very sad time for families, however she has settled in and is clearly benefiting from the services provided. The staff are hero's here, catering for all their needs, even before they require them.
The home is like one big family (yes it

has it's characters) and everyone is included, entertainment provided and well received by the residents, there are no set visiting times which makes it easy for us to staffer times.
My wife and I enjoy visiting the home and have made friends with the residents who stay there, cannot praise the home and staff enough.

Reply from Chrissie Guest, Care Co-ordinator at HomemeadWe are so pleased to hear that your Mum has settled well at Homemead. The team work so hard to make it a welcoming, homely and stimulating environment for all residents and so feedback like yours is truly appreciated as it shows this is paying off. I will make sure to pass your feedback on and thank you for taking the time to leave us a review.

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Review of
Homemead
from E J (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report

Overall Experience

I am so happy I found this gem of a care home, it's a beautiful house. The staff are so kind, caring, compassionate, dedicated and the senior staff are very competent and knowledgeable they have been wonderful helping with settling in and happy to help with any questions/query. The food is very good

and nutritious with a good variety. It's very homely like home from home and with only 26 rooms it's not too overwhelming for the residents.
The staff are very polite always smiling and very attentive, Homemead was a lucky find.

Reply from Chrissie Guest, Care Co-ordinator at HomemeadThank you so much for taking the time to leave us such a great review and we are so pleased to hear that your loved one has settled in well. Our team at Homemead work so hard to make it the warm, loving, friendly and homely environment that you have witnessed and they will be pleased to know that this is acknowledged and appreciated. I will be sure to pass on your feedback!

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Review of
Cecil Court
from Lee H (Son of Resident) published on 22 May 2025 Submitted via Website • Report

Overall Experience

Cecil Court provided the most caring environment that my mother, and we her family, could have hoped for. The management and team of carers who worked with and looked after her could not have been more attuned to her needs. They engaged with her at all times, went out of their way to ensure she had

the attention she needed and always treated her with dignity. She remained alert at all times and appreciated what they did for her. I/we cannot thank the staff enough.

PS As she was on a liquid diet the food rating below is irrelevant, but it would be churlish to give a low rating as that would lower the overall figure - and the chips were always delicious! The lift being out of commission (now fixed) and the lack of showers (Mum always wanted a shower) are the reasons for the 4 stars for Facilities.

Reply from Chrissie Guest, Care Co-ordinator at Cecil CourtThank you so much for taking the time to leave us a review and I will be sure to pass your feedback and thanks on to the team at Cecil Court. We also appreciate your additional feedback about the ratings as this kind of detailed information is so helpful for us in understanding any issues and ways in which we could improve - so thank you!

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Review of
Cecil Court
from A C (Son of Resident) published on 17 April 2025 Submitted via Website • Report

Overall Experience

The priority for anyone with a loved one in care is to know that they're surrounded by attentive, capable and truly caring individuals. This could not be more true than it is at Cecil Court. The entire team is exceptional. I am confident that my mother could not be in a better place.

Reply from Chrissie Guest, Care Co-ordinator at Cecil CourtThank you for such a wonderful recommendation. We are so pleased that you have been happy with your choice to move your Mother to Cecil Court and the recognition of the level of care provided by our Team - I will be sure to pass your feedback on to them. Thank you!

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Review of
Homemead
from D P (Son of Resident) published on 1 April 2025 Submitted via Postal Card • Report

Overall Experience

Homemead is a find old building in a quiet leafy setting. The staff are welcoming and caring and the atmosphere is one of calm and warmth.

Reply from Chrissie Guest, Care Co-ordinator at HomemeadThank you for your kind words and we really appreciate you taking the time to leave us a review!

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Review of
Compton Lodge
from E G (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report

Overall Experience

My mother was upset about leaving her much loved home. Staff made her feel quickly part of Compton lodge and she now feels that this is the place she most wants to be. She speaks of the staff as her friends and has made close and happy new friends among the residents.

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeThank you for taking the time to share this feedback with us and we are delighted to hear that your Mother has settled so well at Compton Lodge! We know what a difficult transition it can be moving from home into a new environment, but it is wonderful to hear that this is where she is now happy and has made lots of new friends along the way!

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Review of
Compton Lodge
from C A (Power of Attorney of Resident) published on 20 March 2025 Submitted via Website • Report

Overall Experience

Choosing a home for a loved one is hard. Compton Lodge scores top marks on what matters - my friend loves the staff who are fantastic and stay for years (a great sign of a good employer); he has a lovely room where visitors can meet as well as access to several day rooms - not just one. The garden is

glorious especially in sunshine. He is well cared for in every possible way, with lots of visits from staff, good meals and regular tea and cake. Home from Home. And the staff team are kindness itself to those of us responsible for the residents.

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeWe really appreciate you taking the time to leave us such a great review. I know the team strive very hard to create a warm and friendly home from home for all our residents, and a place where their loved ones will enjoy visiting them - and hopefully get to enjoy a piece of cake too! I will make sure to pass your comments on to our team. Thank you!

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Review of
Compton Lodge
from Mavis M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report

Overall Experience

Twenty years ago my mother arrived at Compton Lodge from Nottingham where she had been living alone approaching her 90th birthday and increasingly anxious and dependent.
She was excited to move and be bear to her family especially a new great granddaughter with whom she was to spend many happy hours

and who was to edit the CL Weekly Newsletter during covid, and came to the Summer Fair last year.
Compton Lodge not only cared for my mother but welcomed our family as members of this warm community. And since she passed has enabled us to enjoy our memories and keep in touch with old friends as members of the Friends and Relatives Group. Thankyou!!!

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeThank you so much for your kind review. It was a privilege for us to care for your Mother, and we greatly the value your continued interest and involvement in Compton Lodge as part of our wonderful Friends and Relatives Group. I will make sure to pass your feedback onto the team!

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Review of
Compton Lodge
from M M (Partner of Resident) published on 19 March 2025 Submitted via Website • Report

Overall Experience

My partner has been a resident at Compton lodge since November 2022. Unlike clinical nursing homes, Compton Lodge feels like a real home - set in a beautiful Edwardian house with a large, well-maintained garden that residents can enjoy year-round.
The staff are dedicated, patient and compassionate

and the managers are incredibly accommodating, always available to address concerns and quick to take action. Medical issues are promptly addressed, with staff liaising with the necessary professionals and keeping families fully informed.
With three talented chefs on rotation, residents enjoy fresh, high quality meals in a dining room that has the feel of a restaurant. There is a strong focus on engagement and activity, with a particular emphasis on musical events and birthdays are marked by a homemade cake shared among residents, adding to the sense of community.
While the facilities and environment are lovely, it is the dedication of the staff that makes this home exceptional.

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeThank you so much for taking the time to leave us such a great review. We are pleased that you are happy with the facilities provided at Compton including accommodation, food and activities, but also that you have highlighted the dedication, compassion and care provided by our team at Compton Lodge. I will make sure to pass on this feedback and acknowledgement of their hard work!

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Review of
Compton Lodge
from E P (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report

Overall Experience

Lovely home with amazing staff. It is well maintained and clean. Variety of day rooms and different activities. They have a great and diverse menu and beautiful garden.
Would highly recommend to others.

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeThank you so much for taking the time to leave us such a lovely review and recommendation. I will be sure to pass your feedback onto the team at Compton.

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Review of
Compton Lodge
from I R (Son of Resident) published on 18 March 2025 Submitted via Website • Report

Overall Experience

We were met by kind, gentle, helpful staff who went out of their way to support my mother in settling in. They are always responsive and communicative about any issues raised, and work hard to establish a great rapport and relationship with her.

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeThank you for taking the time to leave a review. We are so pleased to hear that your Mother has settled in well at Compton Lodge and that you have been happy with the support from staff - not just for your Mother but in keeping you all updated and involved.

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Review of
Cecil Court
from A L (Son-in-law of Resident) published on 25 February 2025 Submitted via Website • Report

Overall Experience

My mother-in-law was struggling to look after her rural home and Cecil Court was the perfect place for her to have a two-week respite. The team were super helpful in arranging a tricky transition and very welcoming to her. We weren't sure if it would be a permanent move and in fact she decided to give

independent living another try, albeit in a smaller flat closer to her family. Having her cocooned in Cecil Court during these difficult discussions was a godsend and there was a lot of understanding and advice from the team, even though we were in and out quickly. We'd definitely consider Cecil Court again in the future, especially if dementia becomes an issue. Thanks to everyone there.

Reply from Chrissie Guest, Care Co-ordinator at Cecil CourtThank you so much for taking the time to leave us a review and for picking Cecil Court when it came to looking for a respite stay for your mother-in-law! We are very happy to have been able to provide a safe environment for her when she needed it and do hope that she is settled and comfortable in her new flat. We are also very pleased to hear that you would consider us again in the future if ever needed!

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Review of
Compton Lodge
from Lucy V (Granddaughter of Resident) published on 21 February 2025 Submitted via Website • Report

Overall Experience

My grandma has been a resident for nearly two years. She is 98 years old and has dementia. At home, she had taken to spending her days in bed, but here at the Compton Lodge, she is up every day, dressed and downstairs with other residents. The staff are friendly and caring. The food looks very nice,

especially on Sundays. Some of the rooms are fabulous with direct access to the beautiful gardens. Even the location near Primrose Hill is very nice as we can visit and then go for a walk afterwards. At Compton Lodge, they put on quite a lot of events to keep residents entertained. Dementia isn't easy to cope with, but they do a very good job. The home may not be the most modern, but it has a unique and charming character that makes it feel special.

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeThank you for taking the time to leave us such a wonderful review and we are so pleased to hear that your Grandma's quality of life has improved since she moved to Compton Lodge. The team work hard to create a warm and homely environment and we are very proud of our beautiful gardens - so it is lovely to have that acknowledged! Thank you again.

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Review of
Compton Lodge
from Saul P (Son of Resident) published on 19 February 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at Compton Lodge since November, having moved from her home of 60 years into care for the first time.
Every effort has been made to welcome and accommodate her and enable her to settle into the new environment and routine. She finds the staff to be kind and caring and

any problems have been sorted promptly. As her nearest relative, I have always been kept informed of what is happening and am consistently reassured that she is in the best possible hands.

Reply from Chrissie Guest, Care Co-ordinator at Compton LodgeWe are so pleased to hear that your mother has settled well at Compton Lodge and that as a family you are reassured about her care and well-being. I will make sure to pass your feedback onto the team and thank you for taking the time to leave us a review.

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Review of
Rathmore House
from L R (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report

Overall Experience

Rathmore House is a fantastic care home. The staff are fantastic.
They are wonderful in what they do for residents and family and friends who visit. My score for them is 100/100 percent perfect for the care they give my Dad.

Reply from Chrissie Guest, Care Co-ordinator at Rathmore HouseWe are so pleased to hear that you have had such a positive experience of the home and are pleased with the care provided to your Dad. We really appreciate you taking the time to leave us a review - thank you!

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Care Homes Owned by C&C in London

C&C Locations in London (4)

C&C Reviews in London (164)

Rathmore House

Rathmore House

Rathmore House

Rathmore House

Homemead

Homemead

Homemead

Cecil Court

Cecil Court

Homemead

Compton Lodge

Compton Lodge

Compton Lodge

Compton Lodge

Compton Lodge

Compton Lodge

Cecil Court

Compton Lodge

Compton Lodge

Rathmore House

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