Care Home Owned by MNS Care plc / Angel Care in Wiltshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by MNS Care plc / Angel Care in Wiltshire

Only the locations & reviews in Wiltshire for MNS Care plc / Angel Care are showing below.

View the details of all 8 locations (with 410 reviews) owned by MNS Care plc / Angel Care

MNS Care plc / Angel Care Locations in Wiltshire (1)

 - Browse 1 Care Home owned by MNS Care plc / Angel Care in Wiltshire
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Orchid Care Home

14 Guernsey Lane, (off Torun Way), Haydon End, Swindon SN25 1UZ 

9.9 133 reviews
"My Step Mother has recently passed away after being a resident at Orchid for over 4 years. During her stay there the entire staff have been…"   Read all 133 reviews
Location Type Care Home

Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC. Orchid Care Home is very much the residents' home and the well being of the residents… Read more about Orchid Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 84 Rooms
  • from £1,800 / week

MNS Care plc / Angel Care Reviews in Wiltshire (133)

9.8

MNS Care plc / Angel Care has a Group Review Score of 9.8 (9.752) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

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Review of

Orchid Care Home

from L D (Daughter of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is well cared for in every respect. Personal care, nursing care, activities and diet. Her personal wishes and personality are also taken into consideration and catered for each day. When I visit we can sit and chat on our own with a cup of tea and a cake. Such a difference to the worry of
what might be happening when she was in her house. We couldn't be with her 24/7. Now we know she is safe at all times.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for your kind words and letting us know that you feel your mum is now safe, which will allow you to have more meaningful and quality time together when visiting her.
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Review of

Orchid Care Home

from Martin L (Stepson of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Step Mother has recently passed away after being a resident at Orchid for over 4 years.
During her stay there the entire staff have been nothing less than fantastic and have shown her so much kindness and respect through what has been a very challenging time.
They have constantly kept me informed
and involved in all aspects of her care and my wife and I are most grateful that my Step Mother was so lucky to be able to see out her final years at such a caring place.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing these kind words. We are truly sorry for your loss, and it means a great deal to all of us to know that your Step Mother felt cared for and respected during her time at Orchid.
The team will be deeply touched by your appreciation. They work hard to create a safe, compassionate environment, especially during the most difficult moments, and knowing that this brought comfort to you and your family is incredibly meaningful.
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Review of

Orchid Care Home

from H D (Sister of Resident) published on 6 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchid care home gives me every confidence my sister is well cared for and all her needs are met. As a resident of the last few months, I am amazed at the number of activities that are arranged for the residents along with trips out for the more able. Nothing is too much trouble for any one of the
staff team from the management, carers, nursing staff and the behind the scenes staff. Everything is well planned and very inclusive.
Orchid is kept very clean and feels like a real home with lots of fun and laughter and as regular visitors I can say we are alway made to feel welcome . We are alway kept informed of any health issues or concerns and are confident that everything that is done is always for the best interest of the residents. We can not speak highly enough of Orchid Care home and in particular Rose unit from what he have experienced in the short time my sister has been a resident
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you so much for these kind words of recommendation, it is lovely to hear that your sister has settled in well and you are confident in the quality of care she receives.
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Review of

Orchid Care Home

from Norma P (Sister of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has now spent three years in Orchid Care Home. It has taken her a while to finally accept it as her home; that also includes my feelings towards the Care Home. My sister does not have Dementia. I have found during this period of time the nursing staff, the carers to be very diligent in their
observations and follow up actions where my sister has been concerned. They are a professional, caring, upbeat and friendly staff. My sister is actively involved in many of the activities that take her fancy. The Activities Co-Ordinator and her team are fantastic in their role. They arrange and oversea a variety of different activities. This includes trips out of the care home. This brings so much joy to my sister who is a very sociable person. The cleanliness of the home is very good. My sister's room is always clean, the surrounding areas such as corridors and lounge areas are also always clean.
The reception staff are warm, welcoming and so helpful.
The management are excellent.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for taking the time to write these lovely words of recognition, regarding Orchid care home. I will pass your praise onto the team and I am sure you and your sister will continue to be pleased with the care she is receiving.
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Review of

Orchid Care Home

from William G (Son-in-law of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, especially for Dementia patients.
Level of care and service provided is second to none.
The activities they lay on for the residents is well thought out and encourages the resident to relax.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for leaving tis lovely review, it is very appreciated.
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Review of

Orchid Care Home

from T H (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came in for respite but is now a full time resident,cannot thank everyone enough for all they do for mum on daily basis,the staff are friendly and always helpful,food is amazing,and just an all round wonderful place.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you so much for these kind words, I will make sure the team are made aware that what they do really matters.
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Review of

Orchid Care Home

from Mandy S (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled really well into Orchid Care Home and she is enjoying socialising in the lounge, during meal times and with all the activities she has joined in with.
It is great when I go to visit her as I can now spend quality time with her and she feels secure knowing that people are around if she
needs them.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you so much for these kind words and for sharing that you can now enjoy quality time with your Mum when visiting, as we believe this is priceless.
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Review of

Orchid Care Home

from J D (Son of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very satisfied. Feel my mother is well cared for, safe, secure and entertained/occupied every day. She seems very comfortable and happy within her environment and surroundings. The staff are amazing in terms of their care and friendliness.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for your kind words. Its incredibly reassuring to hear that your mother feels safe, comfortable, and happy at Orchid. Knowing shes well cared for and engaged each day is exactly what we strive for. Our team will be delighted to hear your praiseespecially about their friendliness and dedication. Your feedback means a great deal and encourages us to keep delivering the highest standard of care.
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Review of

Orchid Care Home

from Glenn M (Son of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Orchid for 2.5 years now and I cannot fault the care she has received or the facilities provided to make her life comfortable and as fulfilling as possible.
Her room is always spotlessly clean as is the whole building.
She is always in clean clothes and well cared for.
The
activities team are fantastic at coming up with new and interesting activities for the residents and spending time with them in a group and individually.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeIts incredibly heartwarming to hear how well your mother has been cared for over the past 2.5 years at Orchid. Were proud to know that the cleanliness, attention to detail, and dedication of our team have made such a positive impact. The activities team will be especially thrilled to hear your kind wordsthey work hard to bring joy and engagement to every residents day. Your feedback means a lot to us and reinforces our commitment to providing a safe, comfortable, and enriching environment for all.
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Review of

Orchid Care Home

from K P (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment you step in Orchid Care home you are always greeted with a warm welcome. The receptionist are always so kind and helpful,
Manager /Managers are always there for you if you have any concerns.
The care given is always very good and if you need anything to help with your loved one the carers
will always smile and help out, they are kind and compassionate which means so much when you leave and know your mum will be looked after
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeWe're truly touched to hear that your experience at Orchid Care Home has been so positive. Knowing that you feel welcomed, supported, and reassured by our team means the world to us. Our receptionists, managers, and carers all strive to create a warm, compassionate environment where both residents and their families feel valued and cared for. Its wonderful to know that our efforts have made a difference for you and your mum. Thank you again for your kind feedbackit inspires us every day.
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Review of

Orchid Care Home

from N C (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault the care Mum has received at orchid over the years. The staff really care about their residents and go the extra mile for them continually. Most importantly, Mum is very well cared for. Compared to her previous care homes, she's much calmer and more settled which means she feels safe
and comfortable. For such a busy unit, it always feels calm and relaxed.
The home is always clean and well maintained. There always appear to be sufficient staff who are friendly, knowledgeable and kind. Food appears good and plentiful for those with a healthy appetite. Mum needs to be fed but is never rushed, feeding is at her pace.
I'm always kept up to date about Mum's care. I'm unable to visit as often as I'd like but I trust the staff completely. This is Mum's third care home and I don't have to worry about her constantly since she's been with Orchid. Thank you.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for your thoughtful message. It's incredibly heartwarming to hear how well your mum has been cared for at Orchid. Your words reflect the dedication and compassion of the staff, and it's wonderful to know that she feels safe, calm, and comfortable in her environment. Trust and peace of mind are invaluable, especially when you can't be there as often as you'd like. We're truly grateful for your kind recognition.
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Review of

Orchid Care Home

from M H (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the excellent nurses and care staff that provided such kind and loving care to my mother before she died. The care she received was exceptional and also the care to my family during such a difficult time.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you for sharing such kind words. It means so much to hear that the nurses and care staff were able to provide comfort and compassion to your mother and your family during such a difficult time. Wishing you peace and strength as you remember your mother.
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Review of

Orchid Care Home

from Susan S (Daughter of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
There are no words that top excellent in each and every way. Thank you all for everything you do for Mum..from top to toe the way to go with care and ensuring our full trust and peace of mind. Mum is safe in an environment she loves.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeWe're truly honored to have cared for your mother over the past four years, and it means the world to us that you've felt supported and reassured throughout. Our team is deeply committed to providing compassionate, high-quality care, and knowing that we've earned your trust is incredibly rewarding. Thank you for choosing Orchid and for sharing such kind words.
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Review of

Orchid Care Home

from Kevin D (Son of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the care of the team at Orchid for over four years now and has always been looked after exceptionally well. The staff and management are of the highest quality and standard; I could not have chosen a better place for my mother.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeOur team is deeply committed to creating a safe, engaging, and comforting environment where every individual feels valued and supported. Knowing that our efforts help residents relax and enjoy their day means the world to us. Thank you again for your support!
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Review of

Orchid Care Home

from Christine A (Wife of Resident) published on 28 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my husband has here is amazing . Home is super clean - staff friendly & caring & are so genuine . Food variety is good & varied .
The activity team bring a great variety each day to cater for all levels of residents here . Live music events & special themed days give fun to the residents
& family members .
The management team run a tight ship and are always open & honest with relatives - they have given me alot of support . The health & welfare of the residents is their no 1 priority . So happy my husband lives here as it's a great home & I know he is loved & cared for at all times
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing your heartfelt experience. It's incredibly moving to hear how well your husband is cared for and how supported you feel as a family member. Your words paint a beautiful picture of a home filled with compassion, dedication, and joy - from the spotless environment and delicious meals to the thoughtful activities and transparent, supportive management. Thank you again for your kind words - they mean the world to those who work so hard to make this place feel like home.
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Review of

Orchid Care Home

from Lucy R (Daughter of Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for 6 months. Absolutely amazing care. Staff are so helpful and so kind.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for these lovely kind words, I will share them with the team.
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Review of

Orchid Care Home

from Penny B (Daughter-in-law of Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fun time, great stalls, super BBQ, lots of drinks and cakes. Lovely entertainment enjoyed by all.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing your lovely feedback! We're thrilled to hear you had such a fantastic time there's nothing better than great food, good company, and joyful entertainment to bring everyone together. It was a pleasure seeing so many smiles and laughter throughout the day. Well definitely keep the BBQ sizzling and the cakes coming for the next one
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Review of

Orchid Care Home

from Roger C (Friend of Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always welcomed when I visit my friend at Orchid Care Home. Staff are always friendly and helpful. My friend feels very well cared for, and the nursing care has really helped him. We are impressed at the number of activities that Orchid run. The regular church service on a Monday, as well as all
the music events, really help in making the home a community.
We very much enjoyed the colourful, fun, fete run in the gardens and the very successful day trip to the local wildlife park recently. Well done, Orchid!
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for your thoughtful and heartwarming message . We're delighted to hear that your visits to Orchid Care Home have been so positive and that your friend is thriving with the care and support of our team. Creating a true sense of community is at the heart of what we do, and its wonderful to know that the church services, music events, and special outings are making a meaningful difference. The garden fete and wildlife park trip were such joyful occasions, and were thrilled you enjoyed them as much as we did! Your kind words mean the world to us they inspire us to keep making Orchid a place full of warmth, connection, and care.
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Review of

Orchid Care Home

from Mike P (Son of Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply the best care home. Amazing staff who always go the extra mile. We trust them completely.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for your kind words! We're truly touched by your trust and appreciation. Our team is passionate about creating a warm, supportive environment where every resident feels valued and cared for. Knowing that we've made a positive impact means the world to us.
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Review of

Orchid Care Home

from D F (Son-in-law of Resident) published on 27 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is treated very well at Orchid. ]The cleanliness is superb, staff are polite and friendly. He has complained about the food a few times.
But overall excellent all round.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThat's lovely to hear-sounds like Orchid is doing a great job in creating a caring and respectful environment. Thank you for your feedback.
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Awards / Recognitions (1)

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