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Care Homes Owned by MNS Care plc / Angel Care in Wiltshire

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Only the locations & reviews in Wiltshire for MNS Care plc / Angel Care are being shown.

MNS Care plc / Angel Care Locations in Wiltshire (1)

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1 Care Home owned by MNS Care plc / Angel Care in Wiltshire

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Orchid Care Home
14 Guernsey Lane, (off Torun Way), Haydon End, Swindon SN25 1UZ
"My dad is a resident and has been for almost 5 months. The staff have always been very caring and kind and take care of dads every..."Read all 150 reviews

from £1,800 / week84 rooms

Location Type: Care Home

Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC. Orchid Care Home is very much... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

MNS Care plc / Angel Care Reviews in Wiltshire (150)

9.7

MNS Care plc / Angel Care has a Group Review Score of 9.7 (9.736) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

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Review of Orchid Care Home from A W (Daughter of Resident) published on 4 August 2026 Submitted via Website
Overall Experience
My dad is a resident and has been for almost 5 months. The staff have always been very caring and kind and take care of dads every need.
As a family, it is so reassuring to know dad is in very safe and caring hands.
When visiting we are always made to feel so welcome and can visit any time of day or night.

I think the staff work so hard and always seem to treat all the residents with kindness and respect.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you for sharing such thoughtful feedback about your dad's experience. We are truly pleased to hear that he has settled in so well over the past five months and that you feel reassured knowing he is in safe, caring hands. The team will be deeply encouraged by your kind words about their...  

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Review of Orchid Care Home from Sharon D (Daughter of Resident) published on 7 July 2026 Submitted via Website
Overall Experience
I cannot speak highly enough about the care and dedication provided at Orchid Care Home. All the staff go above and beyond in every aspect of care. They are not only highly attentive and skilled, they are also deeply compassionate, treating every resident with dignity, patience and kindness. Nothing ever feels rushed or impersonal, every individual is truly seen and valued.
Communications with family is excellent and most importantly the residents happiness and wellbeing is clearly a top priority here. It's wonderful to find a home that combines a high standard of care with such genuine heart and enthusiasm. Residents and families are always welcomed and encouraged to join in with the daily activities, day trips out and events hosted by the home. These are well organised and planned to a very high standard. Thank you to all the staff for everything you do to make each day special.

I would wholeheartedly recommend this home to anyone looking for exceptional care for a loved one.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for your wonderful feedback. We are truly grateful for your kind words and delighted to hear how highly you regard the care and dedication provided at Orchid Care Home. The team will be deeply encouraged to know that their attentiveness, compassion, and commitment to treating every resident with dignity and kindness have made such a positive impact.

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Review of Orchid Care Home from Christine A (Wife of Resident) published on 7 July 2026 Submitted via Website
Overall Experience

Father's Day pub - great idea to get dads & families together . Thanks Beth & your team for organising a lovely afternoon out in the garden on the new comfy chairs - great improvement to the garden . Dale did a good job with the pie & burgers & amazing banofi pie which my husband scoffed ! Another successful event - Thankyou Orchid x

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for your lovely feedback. We're delighted to hear that the Father's Day pub afternoon was enjoyed by you and your family. Beth and the team were very pleased to organise the event, and it's wonderful to know the new garden chairs made a positive difference. Dale will be thrilled to hear his pie, burgers, and the banoffee pie were such a hit. We're glad your husband enjoyed it.

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Review of Orchid Care Home from Helen L (Daughter of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

A fabulous Father's Day meal organised by the team. The food was lovely and Beth and Jemma made sure everyone was very well looked after. So much effort and thought goes into these events that mean so much. Thankyou

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for sharing this - it means a great deal to the team. We're delighted to hear that the Father's Day meal was enjoyed and that the food hit the mark. Beth and Jemma will be thrilled to know their care and attention made the day feel special.

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Review of Orchid Care Home from M A H (Daughter of Resident) published on 1 July 2026 Submitted via Website
Overall Experience

Staff are caring and treat the residents respectfully. The rooms are clean and spacious with on-suite facilities. The food is plentiful, with choices to please most people. There is an excellent activities team that do their best to keep the residents active both mentally and physically.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for your lovely feedback. We're delighted to hear that you find our staff caring and respectful - creating a supportive, homely environment for our residents is at the heart of everything we do. It's wonderful to know you're pleased with the clean, spacious rooms and en-suite...  

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Review of Orchid Care Home from Julie M (Daughter of Resident) published on 10 June 2026 Submitted via Website
Overall Experience

I have been blown away by the genuine care and compassion shown by all team members at Orchid - it feels very much like a home from home and is clean and tidy with a welcoming feel. My mother is very happy and loves all the carers!

Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for such a lovely review, it will be shared with the whole team.

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Review of Orchid Care Home from Helen P (Daughter of Resident) published on 3 June 2026 Submitted via Website
Overall Experience

Since going into Orchid House, our father and our family have been shown nothing but kindness and understanding. It was a difficult decision for us all for dad to leave his home but the transition was made a comfortable as possible and it's lovely to see him safe and settled.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you for your kind message. We're so pleased your dad's move felt smooth and that he's now safe and settled. It's a privilege to support him and your family.

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Review of Orchid Care Home from Andrew W (Son of Resident) published on 18 May 2026 Submitted via Website
Overall Experience

Mum's health sadly declined late last year so my brother and I visited a few local care homes to gauge which might be most suitable for mums needs. We were immediately impressed by the skills and knowledge of the Management, nursing and support team at Orchid Care, and the warmth, friendliness and care displayed by all. When deciding on a care home placement it should not just be based on the decor and facilities. Making both the resident and visiting family and friends feeling welcome and secure in a homely comfortable atmosphere is paramount and I'm pleased to say Orchid Care truly delivers in every department.

Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for these kind words of recommendation, it is a difficult to choose the right care home for a loved one. The team at Orchid are professional but also very welcoming, kind and caring, we are glad are happy with the choice you made.

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Review of Orchid Care Home from Sharon D (Daughter of Resident) published on 8 May 2026 Submitted via Website
Overall Experience

Mum has only been in Orchid for a few weeks but from the moment we first visited we have all been made to feel so welcome by every member of staff that we meet. Everyone is very caring, friendly and approachable. She has been treated kindly, with respect and already feels at home. As a family all of this gives us great peace of mind.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

We're delighted to hear that your mum has settled in so well at Orchid and that you've all felt so welcomed by the team. Knowing she already feels at home and cared for with kindness and respect means a great deal to us. Thank you.

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Review of Orchid Care Home from Martin W (Son of Resident) published on 30 April 2026 Submitted via Website
Overall Experience
Orchid Care Home has a very comfortable homely feeling, the facilities and activities are very very good.
The main reason I'm pleased we chose it for our Mum are the staff. They are all absolutely kind dedicated people & we know Mum is in caring safe hands and thank you to everyone single one of you.

Martin

Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for your kind words, it is reassuring that you feel confident in the care Mum is receiving and it is lovely you have acknowledged how caring the team are.

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Review of Orchid Care Home from A L (Son of Resident) published on 22 April 2026 Submitted via Website
Overall Experience

Orchid Care Home provides a warm, safe, and welcoming environment for residents. Staff are kind, attentive, and treat everyone with dignity and respect. The facilities are clean and well-maintained, with a good range of activities that help residents stay engaged and comfortable. Communication with families is clear and reassuring. Overall, it offers a high standard of care and peace of mind for loved ones.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for taking the time to share your thoughtful feedback. We're delighted to hear that you've had such a positive experience with Orchid Care Home. Our team works hard to create a warm, safe, and respectful environment for every resident, so it means a great deal to know that this is reflected in your experience.

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Review of Orchid Care Home from G M (Son of Resident) published on 21 April 2026 Submitted via Website
Overall Experience
The Orchid Care home cannot be faulted, residents are treated like family and very well cared for.
The whole place is immaculate and well maintained.
The food is excellent and residents individual needs are catered for as they change over time.

The activity team, cater for all types of ability and interests to keep life interesting and fulfilling for residents.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you for sharing such a thoughtful review. It's wonderful to hear how well the residents are cared for at Orchid Care Home. The attention to individual needs, the spotless environment, and the engaging activities all speak volumes about the dedication of the team. Your words highlight just how special the home truly is.

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Review of Orchid Care Home from Delia B (Daughter of Resident) published on 21 April 2026 Submitted via Website
Overall Experience
Mum moved into Orchid Care Home in February 2026.
The home is modern and kept spotless by the cleaning team.

All who work there are extreemly kind and caring and continually keep us regularly updated on any healrh issues or activities that may be going on. Mum is happy there and this has put our mind at rest as a family. A big thank you to all the team who work there God bless xxx

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

It's wonderful to hear that your mum has settled in so well at Orchid Care Home. Knowing she's happy, well cared for, and surrounded by such a dedicated team must bring so much comfort to your whole family. Your kind words are a lovely tribute to the staff and everything they do.

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Review of Orchid Care Home from C F (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

My mother has only been in the home for a short time and we were invited to a Mothers Day tea. It was so well organised with lots of beautiful personal touches. We had a lovely afternoon and the staff were extremely attentive. Well done to all of them and a big thank you.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for sharing this lovely feedback. We're delighted to hear that your mother's first Mother's Day tea with us felt so special. The team will be thrilled to know their efforts and personal touches made the afternoon memorable for you both. We're grateful for your kind words and look forward to many more happy moments together.

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Review of Orchid Care Home from Fiona B (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

Lovely event put on for Mothers Day on Friday 13 March. Staff work hard to make everyone welcome and always with a smile. Dining Room was decorated beautifully, and sandwiches and cakes for afternoon tea were in abundance. Most importantly, mum had a wonderful time.

Reply from Arifa Kapasi, Regional Support and Compliance Manager at Orchid Care Home

It's wonderful to hear how much you enjoyed the Mother's Day event. The team will be so pleased to know their hard work, warm welcome, and beautiful decorations helped make the afternoon special. The abundance of sandwiches and cakes certainly added to the celebration, and it's especially...  

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Review of Orchid Care Home from Amanda L (Daughter-in-law of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

A really enjoyable and well organised afternoon. Staff as always were polite, respectful and very attentive to both residents and visitors. A delicious and bountiful spread for all and a thoughtful gift for the Mothers. A lovely afternoon.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

It's wonderful to hear how much you enjoyed the afternoon. The team will be delighted to know their politeness, attentiveness, and care made the day feel so special. The generous spread and thoughtful gifts were all part of creating a memorable Mother's Day, and it's great to know it was so well received. Thank you for sharing such lovely feedback.

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Review of Orchid Care Home from William G (Son-in-law of Resident) published on 8 April 2026 Submitted via Website
Overall Experience
Beth arranged an afternoon tea on Friday 13th March for Mothers Day.
It was lovely to see so many families attend this event and the food was as good as always thanks to Dale.
These functions would not be possible if it were not for the dedication of such wonderful people as Beth and Dale.

Everyone enjoyed the afternoon and it was a joy to see the smiles on the female residents and their families.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for taking the time to share this lovely feedback. It's wonderful to hear how much the Mother's Day afternoon tea meant to residents and their families. Events like these really do bring everyone together, and it's clear that Beth's thoughtful planning and Dale's consistently...  

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Review of Orchid Care Home from Janet R (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience

Orchid is an amazing home for my Mum. All staff are approachable and go out of their way to help you. The nursing staff are great and extremely caring. Nothing is too much trouble! The activities team run great events and varied activities. All the ladies are lovely! Can't fault this Care home and would recommend it hugely.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you for such a lovely review. Its wonderful to hear how well your mum is supported and how much you value the staff and activities team. Your recommendation means a great deal and is truly appreciated.

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Review of Orchid Care Home from Steve L (Son of Resident) published on 8 April 2026 Submitted via Website
Overall Experience
I do a review for Orchid every now and again because I think it's really important for relatives to know how their loved ones are being looked after.
Our mum has been at Orchid coming up to 3 years. I've often described some of the carers as adopted family. The trust we build and the comfort we get from knowing our mum is in the best place. It is massively important and reassuring to us.

Congrats to all that work there. You make a huge difference.

Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for sharing this. Its incredibly reassuring to hear how well your mum is being cared for, and the way you describe the team as adopted family says everything about the relationships theyve built with you. Knowing shes safe, supported, and genuinely cared for brings a level of...  

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Review of Orchid Care Home from Kristy B (Daughter of Resident) published on 7 April 2026 Submitted via Website
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My sister and I have both our parents as permanent residents in Orchid, and since our mum joined in June 2025 (followed by dad a couple of months later), we have been extremely impressed in almost every aspect. We visited quite a few care homes in Swindon, and Orchid stood out as the 5 star option. We haven't regretted our choice whatsoever, and although there are always small and rare 'niggles' and we had the odd teething issue, everything that hasn't been perfect, has been addressed and dealt with very well by the management and the brilliant staff. Everyone at Orchid is lovely, friendly and very approachable. In the 9 months, we have rarely seen a staff member leave, so the staff-retention must be high. This indicates that the carers and staff are happy, and happy staff=happy residents=happy families! We visit Orchid most days, and each time we leave, we go away knowing that our parents are in the best possible hands, and are being looked after by some excellent carers.

Reply from Arifa Kapasi, Regional Support and Compliance Manager at Orchid Care Home

Thank you for your kind words and for the amazing feedback regarding the care and support that your relatives receive at Orchid Care Home. It is invaluable and also validates the hard work of the entire team.

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