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Care Home Owned by MNS Care plc / Angel Care in Wiltshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by MNS Care plc / Angel Care in Wiltshire

Only the locations & reviews in Wiltshire for MNS Care plc / Angel Care are showing below.

View the details of all 8 locations (with 396 reviews) owned by MNS Care plc / Angel Care

MNS Care plc / Angel Care Locations in Wiltshire (1)

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1 Care Home owned by MNS Care plc / Angel Care in Wiltshire
Orchid Care Home

14 Guernsey Lane, (off Torun Way), Haydon End, Swindon SN25 1UZ 

9.9 131 reviews
"Mum came in for respite but is now a full time resident,cannot thank everyone enough for all they do for mum on daily basis,the staff are…"   Read all 131 reviews
Location Type Care Home

Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC. Orchid Care Home is very much the residents' home and the well being of the residents… Read more about Orchid Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 84 Rooms
  • from £1,800 / week

MNS Care plc / Angel Care Reviews in Wiltshire (131)

9.8

MNS Care plc / Angel Care has a Group Review Score of 9.8 (9.803) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

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Review of

Orchid Care Home

from William G (Son-in-law of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, especially for Dementia patients.
Level of care and service provided is second to none.
The activities they lay on for the residents is well thought out and encourages the resident to relax.
Reply from Zeta Zeta, Operations Director at Orchid Care Home
Thank you for leaving tis lovely review, it is very appreciated.
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Review of

Orchid Care Home

from T H (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came in for respite but is now a full time resident,cannot thank everyone enough for all they do for mum on daily basis,the staff are friendly and always helpful,food is amazing,and just an all round wonderful place.
Reply from Zeta Zeta, Operations Director at Orchid Care Home
Thank you so much for these kind words, I will make sure the team are made aware that what they do really matters.
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Review of

Orchid Care Home

from Mandy S (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled really well into Orchid Care Home and she is enjoying socialising in the lounge, during meal times and with all the activities she has joined in with.
It is great when I go to visit her as I can now spend quality time with her and she feels secure knowing that people are around if she
needs them.
Reply from Zeta Zeta, Operations Director at Orchid Care Home
Thank you so much for these kind words and for sharing that you can now enjoy quality time with your Mum when visiting, as we believe this is priceless.
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Review of

Orchid Care Home

from J D (Son of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very satisfied. Feel my mother is well cared for, safe, secure and entertained/occupied every day. She seems very comfortable and happy within her environment and surroundings. The staff are amazing in terms of their care and friendliness.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for your kind words. Its incredibly reassuring to hear that your mother feels safe, comfortable, and happy at Orchid. Knowing shes well cared for and engaged each day is exactly what…read more
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Review of

Orchid Care Home

from Glenn M (Son of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Orchid for 2.5 years now and I cannot fault the care she has received or the facilities provided to make her life comfortable and as fulfilling as possible.
Her room is always spotlessly clean as is the whole building.
She is always in clean clothes and well cared for.
The
activities team are fantastic at coming up with new and interesting activities for the residents and spending time with them in a group and individually.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Its incredibly heartwarming to hear how well your mother has been cared for over the past 2.5 years at Orchid. Were proud to know that the cleanliness, attention to detail, and dedication of our team…read more
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Review of

Orchid Care Home

from K P (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment you step in Orchid Care home you are always greeted with a warm welcome. The receptionist are always so kind and helpful,
Manager /Managers are always there for you if you have any concerns.
The care given is always very good and if you need anything to help with your loved one the carers
will always smile and help out, they are kind and compassionate which means so much when you leave and know your mum will be looked after
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
We're truly touched to hear that your experience at Orchid Care Home has been so positive. Knowing that you feel welcomed, supported, and reassured by our team means the world to us. Our…read more
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Review of

Orchid Care Home

from L D (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is so well cared for and involved in many varied activities on a weekly basis. She is also very, very well fed! Mum has taken a while to settle but this has been due to her medical condition. The staff have been so kind in helping her feel at home.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for your lovely message. Its heartening to hear that your mum is not only receiving excellent care but is also engaged in a variety of activities and enjoying her meals! We…read more
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Review of

Orchid Care Home

from N C (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault the care Mum has received at orchid over the years. The staff really care about their residents and go the extra mile for them continually. Most importantly, Mum is very well cared for. Compared to her previous care homes, she's much calmer and more settled which means she feels safe
and comfortable. For such a busy unit, it always feels calm and relaxed.
The home is always clean and well maintained. There always appear to be sufficient staff who are friendly, knowledgeable and kind. Food appears good and plentiful for those with a healthy appetite. Mum needs to be fed but is never rushed, feeding is at her pace.
I'm always kept up to date about Mum's care. I'm unable to visit as often as I'd like but I trust the staff completely. This is Mum's third care home and I don't have to worry about her constantly since she's been with Orchid. Thank you.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for your thoughtful message. It's incredibly heartwarming to hear how well your mum has been cared for at Orchid. Your words reflect the dedication and compassion of the staff, and…read more
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Review of

Orchid Care Home

from M H (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the excellent nurses and care staff that provided such kind and loving care to my mother before she died. The care she received was exceptional and also the care to my family during such a difficult time.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you for sharing such kind words. It means so much to hear that the nurses and care staff were able to provide comfort and compassion to your mother and your family during such a difficult time.…read more
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Review of

Orchid Care Home

from Susan S (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are no words that top excellent in each and every way. Thank you all for everything you do for Mum..from top to toe the way to go with care and ensuring our full trust and peace of mind. Mum is safe in an environment she loves.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
We're truly honored to have cared for your mother over the past four years, and it means the world to us that you've felt supported and reassured throughout. Our team is deeply committed to providing…read more
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Review of

Orchid Care Home

from Kevin D (Son of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the care of the team at Orchid for over four years now and has always been looked after exceptionally well. The staff and management are of the highest quality and standard; I could not have chosen a better place for my mother.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Our team is deeply committed to creating a safe, engaging, and comforting environment where every individual feels valued and supported. Knowing that our efforts help residents relax and enjoy their…read more
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Review of

Orchid Care Home

from Christine A (Wife of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my husband has here is amazing . Home is super clean - staff friendly & caring & are so genuine . Food variety is good & varied .
The activity team bring a great variety each day to cater for all levels of residents here . Live music events & special themed days give fun to the residents
& family members .
The management team run a tight ship and are always open & honest with relatives - they have given me alot of support . The health & welfare of the residents is their no 1 priority . So happy my husband lives here as it's a great home & I know he is loved & cared for at all times
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for sharing your heartfelt experience. It's incredibly moving to hear how well your husband is cared for and how supported you feel as a family member. Your words paint a beautiful…read more
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Review of

Orchid Care Home

from Lucy R (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for 6 months. Absolutely amazing care. Staff are so helpful and so kind.
Reply from Zeta Zeta, Operations Director at Orchid Care Home
Thank you for these lovely kind words, I will share them with the team.
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Review of

Orchid Care Home

from Penny B (Daughter-in-law of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fun time, great stalls, super BBQ, lots of drinks and cakes. Lovely entertainment enjoyed by all.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for sharing your lovely feedback! We're thrilled to hear you had such a fantastic time there's nothing better than great food, good company, and joyful entertainment to bring…read more
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Review of

Orchid Care Home

from Roger C (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always welcomed when I visit my friend at Orchid Care Home. Staff are always friendly and helpful. My friend feels very well cared for, and the nursing care has really helped him. We are impressed at the number of activities that Orchid run. The regular church service on a Monday, as well as all
the music events, really help in making the home a community.
We very much enjoyed the colourful, fun, fete run in the gardens and the very successful day trip to the local wildlife park recently. Well done, Orchid!
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for your thoughtful and heartwarming message . We're delighted to hear that your visits to Orchid Care Home have been so positive and that your friend is thriving with the care and…read more
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Review of

Orchid Care Home

from Mike P (Son of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply the best care home. Amazing staff who always go the extra mile. We trust them completely.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for your kind words! We're truly touched by your trust and appreciation. Our team is passionate about creating a warm, supportive environment where every resident feels valued and…read more
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Review of

Orchid Care Home

from D F (Son-in-law of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is treated very well at Orchid. ]The cleanliness is superb, staff are polite and friendly. He has complained about the food a few times.
But overall excellent all round.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
That's lovely to hear-sounds like Orchid is doing a great job in creating a caring and respectful environment. Thank you for your feedback.
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Review of

Orchid Care Home

from S B (Friend of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and relaxed
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
That's lovely to hear-there's nothing better than stepping into a space that feels genuinely warm.
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Review of

Orchid Care Home

from S P (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father's day afternoon 'party in the pub' - many thanks to two members of staff for a lovely afternoon with dad - remembering!! The staff are so good and dad tells me he feels safe.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you for taking the time to share your enjoyable experience, we are glad you and your dad enjoyed Fathers day.
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Review of

Orchid Care Home

from O W (Grandson of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience, came for fathers day in the cinema room. Staff were all very lovely and welcoming. The place was very clean! Had a wide variety of food, drinks and games for everyone to enjoy and play together.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home
Thank you so much for your lovely review! We're thrilled to hear you had such a pleasant Father's Day celebration with us. It's great to know the cinema room, friendly staff, and all the fun games and…read more
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