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Care Home Owned by MNS Care plc / Angel Care in Wiltshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by MNS Care plc / Angel Care in Wiltshire

Only the locations & reviews in Wiltshire for MNS Care plc / Angel Care are showing below.

View the details of all 8 locations (with 388 reviews) owned by MNS Care plc / Angel Care

MNS Care plc / Angel Care Locations in Wiltshire (1)

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1 Care Home owned by MNS Care plc / Angel Care in Wiltshire
Orchid Care Home

14 Guernsey Lane, (off Torun Way), Haydon End, Swindon SN25 1UZ 

9.9 127 reviews
"I am always welcomed when I visit my friend at Orchid Care Home. Staff are always friendly and helpful. My friend feels very well cared…"   Read all 127 reviews
Location Type Care Home

Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC. Orchid Care Home is very much the residents' home and the well being of the residents… Read more about Orchid Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 84 Rooms
  • from £1,800 / week

MNS Care plc / Angel Care Reviews in Wiltshire (127)

9.8

MNS Care plc / Angel Care has a Group Review Score of 9.8 (9.827) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

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Review of

Orchid Care Home

from Lucy R (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for 6 months. Absolutely amazing care. Staff are so helpful and so kind.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for these lovely kind words, I will share them with the team.

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Review of

Orchid Care Home

from Penny B (Daughter-in-law of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fun time, great stalls, super BBQ, lots of drinks and cakes. Lovely entertainment enjoyed by all.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for sharing your lovely feedback! We're thrilled to hear you had such a fantastic time there's nothing better than great food, good company, and joyful entertainment to bring everyone together. It was a pleasure seeing so many smiles and laughter throughout the day. Well definitely keep the BBQ sizzling and the cakes coming for the next one

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Review of

Orchid Care Home

from Roger C (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always welcomed when I visit my friend at Orchid Care Home. Staff are always friendly and helpful. My friend feels very well cared for, and the nursing care has really helped him. We are impressed at the number of activities that Orchid run. The regular church service on a Monday, as well as all
the music events, really help in making the home a community.
We very much enjoyed the colourful, fun, fete run in the gardens and the very successful day trip to the local wildlife park recently. Well done, Orchid!
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for your thoughtful and heartwarming message . We're delighted to hear that your visits to Orchid Care Home have been so positive and that your friend is thriving with the care and support of our team. Creating a true sense of community is at the heart of what we do, and its wonderful to know that the church services, music events, and special outings are making a meaningful difference. The garden fete and wildlife park trip were such joyful occasions, and were thrilled you enjoyed them as much as we did! Your kind words mean the world to us they inspire us to keep making Orchid a place full of warmth, connection, and care.

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Review of

Orchid Care Home

from Mike P (Son of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply the best care home. Amazing staff who always go the extra mile. We trust them completely.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for your kind words! We're truly touched by your trust and appreciation. Our team is passionate about creating a warm, supportive environment where every resident feels valued and cared for. Knowing that we've made a positive impact means the world to us.

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Review of

Orchid Care Home

from D F (Son-in-law of Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is treated very well at Orchid. ]The cleanliness is superb, staff are polite and friendly. He has complained about the food a few times.
But overall excellent all round.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

That's lovely to hear-sounds like Orchid is doing a great job in creating a caring and respectful environment. Thank you for your feedback.

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Review of

Orchid Care Home

from S B (Friend of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and relaxed
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

That's lovely to hear-there's nothing better than stepping into a space that feels genuinely warm.

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Review of

Orchid Care Home

from S P (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father's day afternoon 'party in the pub' - many thanks to two members of staff for a lovely afternoon with dad - remembering!! The staff are so good and dad tells me he feels safe.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you for taking the time to share your enjoyable experience, we are glad you and your dad enjoyed Fathers day.

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Review of

Orchid Care Home

from O W (Grandson of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience, came for fathers day in the cinema room. Staff were all very lovely and welcoming. The place was very clean! Had a wide variety of food, drinks and games for everyone to enjoy and play together.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

Thank you so much for your lovely review! We're thrilled to hear you had such a pleasant Father's Day celebration with us. It's great to know the cinema room, friendly staff, and all the fun games and food helped make it a special day. We hope to welcome you back again soon for more good times!

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Review of

Orchid Care Home

from E C (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We enjoyed joining dad for fathers day in the pub, dad enjoyed burgers and chips and a lager shandy. Orchid activity team did a super job decorating the room and providing snacks and drinks.
The staff are kind and attentive and ensured both dad and his family were well cared for. We are always so
impressed with the carefully thought out activities that the team run.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

It's wonderful to hear that the Orchid activity team went the extra mile with thoughtful decorations and treats, and that the staff made everyone feel so welcome and cared for. Those small touches really do make all the difference. Thank you for sharing such a heartwarming experience!

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Review of

Orchid Care Home

from K P (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Orchid Care Home are wonderful, kind, considerate and any worries you may have regarding your loved one, they will keep you informed of all if any worries you may have.
Reply from Arifa Kapasi, Regional Support and Compliance Manager at Orchid Care Home

Thank you for your kind review. Our staff strive hard to provide a kind and caring environment for all its residents and this recognition validates their hard work.

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Review of

Orchid Care Home

from Petru T (Friend of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One of the best care homes I've ever been into. Very well kept and very well managed!!
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Wow, what a lovely recommendation, I completely agree that Orchid is a very well managed and a very special place.

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Review of

Orchid Care Home

from R C (Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is well organsised and very clean. all staff are very good. With the lovely people who stay here.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home

It's great to hear such positive feedback! A well-organized and clean home makes such a difference, and having dedicated staff along with lovely residents truly creates a warm and welcoming atmosphere.

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Review of

Orchid Care Home

from R L (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parent is really well cared for by patient and kind professionals. There are lots of interesting and diverse activities that they can get involved in. It's a lovely place and the staff are respectful but also caring and knowledgeable regarding my parent's needs. I really enjoyed the Mother's Day
afternoon tea and all the effort that went into it.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for writing these kind words of recommendation.

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Review of

Orchid Care Home

from K F (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Mother's Day afternoon was amazing, had a really lovely time. The food was excllent and as a tea drinker, the tea kept on flowing. Thank you so much for the experince.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you very much for your kind words of recommendation.

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Review of

Orchid Care Home

from G M (Son of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Orchid is a wonderful home, with excellent staff who really care about their residents.
facilities are excellent and the activities team really do go above and beyond to facilitate the needs and wants of residents. Highly recommend.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you very much for your "high recommendation, it is very appreciated.

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Review of

Orchid Care Home

from W G (Son-in-law of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother's Day afternoon tea provided by the home was excellent. It showed that a lot of thought had gone into the provision of the tea.
Staff made sure we were very welcome.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for leaving this lovely review of Orchid Care Home.

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Review of

Orchid Care Home

from S B (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have no complaints about Orchid. It meets all our mum's needs and more. It's clean, friednly and efficient. Activities to do or quiet if she wants it.
This afternoon was Mother's Day tea party, very well presented and enjoyed by all. This is a lovely place and very happy to have Mum here.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

We are so pleased you enjoyed the special mothers day tea party.

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Review of

Orchid Care Home

from T N (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Attended after noon tea for Mother's Day and as always was greeted with a cheery smile and welcome from all staff. Always find the staff pleasant. I feel my mum is happy here, and she has a very pleasant room.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for making the time to write this review.

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Review of

Orchid Care Home

from M S (Daughter-in-law of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today I have spent time with my mother-in-law at a Mother's Day Tea, sandwiches, cakes, scones, tea coffee, gifts of sweets for all mums.
What a wonderful way to celebrate our mothers. I wish to say a huge thank you to all at Orchid Care. Mother-in-law will be 100 years in November and if this is the
last memory we have of being with her, then it will be all we could ask for.
Orchid Care is such a caring place and we thank everyone. You are all wonderful. Thank you.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for sharing this review and I am so glad you have made some more precious memories.

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Review of

Orchid Care Home

from K W (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for the past 7 months. I cannot say enough about the staff at Orchid Care Home. My mum had a severe stroke last May and requires 24-hour care. She is living her best life and is so happy this is thanks to the outstanding staff who are all so kind and helpful, nothing is too
much trouble. My mum was very sociable and staff make sure the activities are enjoyed, they always made sure she can take part. Fabulous and so pleased.
Reply from Zeta Zeta, Operations Director at Orchid Care Home

Thank you for your lovely review and recommendation.

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