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Care Home Owned by MNS Care plc / Angel Care in Wiltshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by MNS Care plc / Angel Care in Wiltshire

Only the locations & reviews in Wiltshire for MNS Care plc / Angel Care are showing below.

View the details of all 8 locations (with 421 reviews) owned by MNS Care plc / Angel Care

MNS Care plc / Angel Care Locations in Wiltshire (1)

 - Browse 1 Care Home owned by MNS Care plc / Angel Care in Wiltshire
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Orchid Care Home
14 Guernsey Lane, (off Torun Way), Haydon End, Swindon SN25 1UZ 
9.9 143 reviews
Orchid Care Home, Swindon, Wiltshire
"I do a review for Orchid every now and again because I think it's really important for relatives to know how their loved ones are being…"   Read all 143 reviews
  • from £1,800 / week
  • 84 Rooms
Location Type Care Home

Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC. Orchid Care Home is very much ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care

MNS Care plc / Angel Care Reviews in Wiltshire (143)

9.7

MNS Care plc / Angel Care has a Group Review Score of 9.7 (9.741) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

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Review of

Orchid Care Home

from C F (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only been in the home for a short time and we were invited to a Mothers Day tea. It was so well organised with lots of beautiful personal touches. We had a lovely afternoon and the staff were extremely attentive. Well done to all of them and a big thank you.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing this lovely feedback. We're delighted to hear that your mother's first Mother's Day tea with us felt so special. The team will be thrilled to know their efforts and personal touches made the afternoon memorable for you both. We're grateful for your kind words and look forward to many more happy moments together.
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Review of

Orchid Care Home

from Fiona B (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely event put on for Mothers Day on Friday 13 March. Staff work hard to make everyone welcome and always with a smile. Dining Room was decorated beautifully, and sandwiches and cakes for afternoon tea were in abundance. Most importantly, mum had a wonderful time.
Reply from Arifa Kapasi, Regional Support and Compliance Manager at Orchid Care HomeIt's wonderful to hear how much you enjoyed the Mother's Day event. The team will be so pleased to know their hard work, warm welcome, and beautiful decorations helped make the afternoon special. The abundance of sandwiches and cakes certainly added to the celebration, and it's especially heart-warming to hear that your mum had such a wonderful time. Thank you for sharing such lovely feedback.
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Review of

Orchid Care Home

from Amanda L (Daughter-in-law of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really enjoyable and well organised afternoon. Staff as always were polite, respectful and very attentive to both residents and visitors. A delicious and bountiful spread for all and a thoughtful gift for the Mothers. A lovely afternoon.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeIt's wonderful to hear how much you enjoyed the afternoon. The team will be delighted to know their politeness, attentiveness, and care made the day feel so special. The generous spread and thoughtful gifts were all part of creating a memorable Mother's Day, and it's great to know it was so well received. Thank you for sharing such lovely feedback.
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Review of

Orchid Care Home

from H L (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks to Beth and the team for hosting a lovely Mother's Day afternoon tea for families. The room and tables were beautifully decorated with flowers/ sweet favours and the food was amazing.
It was so nice to be able to celebrate Mother's Day with Mum.
The team at Orchid always go above and beyond.
Thankyou
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for your lovely feedback. It's wonderful to hear how much you enjoyed the Mother's Day afternoon tea. Beth and the team put so much care into creating a welcoming, beautifully decorated space, and Dale's food is always a highlight.
Being able to celebrate Mother's Day with your mum in such a special setting means a lot, and your kind words truly reflect the dedication the Orchid team brings to every event. Thank you for taking the time to share this.
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Review of

Orchid Care Home

from William G (Son-in-law of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beth arranged an afternoon tea on Friday 13th March for Mothers Day.
It was lovely to see so many families attend this event and the food was as good as always thanks to Dale.
These functions would not be possible if it were not for the dedication of such wonderful people as Beth and Dale.
Everyone
enjoyed the afternoon and it was a joy to see the smiles on the female residents and their families.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for taking the time to share this lovely feedback. It's wonderful to hear how much the Mother's Day afternoon tea meant to residents and their families. Events like these really do bring everyone together, and it's clear that Beth's thoughtful planning and Dale's consistently fantastic food made the afternoon feel truly special.
Seeing families gathered, enjoying the atmosphere, and watching the smiles on the residents' faces is exactly what makes occasions like this so meaningful. Your kind words are a real credit to the dedication and care that Beth, Dale, and the whole team put into creating moments of joy for everyone at Orchid.
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Review of

Orchid Care Home

from Janet R (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchid is an amazing home for my Mum. All staff are approachable and go out of their way to help you. The nursing staff are great and extremely caring. Nothing is too much trouble! The activities team run great events and varied activities. All the ladies are lovely! Can't fault this Care home and
would recommend it hugely.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you for such a lovely review. Its wonderful to hear how well your mum is supported and how much you value the staff and activities team. Your recommendation means a great deal and is truly appreciated.
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Review of

Orchid Care Home

from Steve L (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do a review for Orchid every now and again because I think it's really important for relatives to know how their loved ones are being looked after.
Our mum has been at Orchid coming up to 3 years. I've often described some of the carers as adopted family. The trust we build and the comfort we get
from knowing our mum is in the best place. It is massively important and reassuring to us.
Congrats to all that work there. You make a huge difference.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing this. Its incredibly reassuring to hear how well your mum is being cared for, and the way you describe the team as adopted family says everything about the relationships theyve built with you. Knowing shes safe, supported, and genuinely cared for brings a level of comfort that cant be overstated.
Your words are a real credit to everyone at Orchid. They clearly make a meaningful difference every single day, and its lovely to see that recognised
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Review of

Orchid Care Home

from Kristy B (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I have both our parents as permanent residents in Orchid, and since our mum joined in June 2025 (followed by dad a couple of months later), we have been extremely impressed in almost every aspect. We visited quite a few care homes in Swindon, and Orchid stood out as the 5 star option.
We haven't regretted our choice whatsoever, and although there are always small and rare 'niggles' and we had the odd teething issue, everything that hasn't been perfect, has been addressed and dealt with very well by the management and the brilliant staff. Everyone at Orchid is lovely, friendly and very approachable. In the 9 months, we have rarely seen a staff member leave, so the staff-retention must be high. This indicates that the carers and staff are happy, and happy staff=happy residents=happy families! We visit Orchid most days, and each time we leave, we go away knowing that our parents are in the best possible hands, and are being looked after by some excellent carers.
Reply from Arifa Kapasi, Regional Support and Compliance Manager at Orchid Care HomeThank you for your kind words and for the amazing feedback regarding the care and support that your relatives receive at Orchid Care Home. It is invaluable and also validates the hard work of the entire team.
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Review of

Orchid Care Home

from Robert F (Husband of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food and the staff where excellent, just a really nice day. Looked after my wife with kindness and respect.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch kind words. It's wonderful to hear the day felt so positive, and that you were both treated with the kindness and respect. The combination of great food, thoughtful staff, and genuine care really does make all the difference.
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Review of

Orchid Care Home

from Richard B (Husband of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Valentines day lunch - A wonderful warm experience for my wife and me. lovely food & entertainment. Beth works so hard to make sure events are special.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch a lovely reflection. It sounds like a really special experience for both of you, and it's wonderful to hear how much care went into making the day feel meaningful. Beth's and the team at Orchid's hard work and warmth really shines through in moments like these.
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Review of

Orchid Care Home

from A D (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of this care home excellent all round.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch lovely words. It's wonderful to hear how highly you rate the home - feedback like this really means a lot.
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Review of

Orchid Care Home

from Christine A (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Valentine's lunch wtih my husband, who is a resident. The room was decorated beautifully, little gift each, a lovely Valentine card. Food wonderful and pianist excellent. Attention to detail great. So beautiful to spend time with the people we love. They may have changed but love always shines through.
Thank you Orchid team - especially Beth, this is why you are 10/10.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch a beautiful reflection. It sounds like a truly special afternoon, and the care and attention the Orchid team put in really shines through. Moments like that mean so much.
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Review of

Orchid Care Home

from S F (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall an excellent care home. We have tried respite in a few. We even had a Valentine's meal together with music & gift. So lovely. Would definitely recommend.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home"Ah that sounds absolutely lovely. So glad you both had such a nice time at Orchid Care Home - it really does make all the difference.
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Review of

Orchid Care Home

from L D (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is well cared for in every respect. Personal care, nursing care, activities and diet. Her personal wishes and personality are also taken into consideration and catered for each day. When I visit we can sit and chat on our own with a cup of tea and a cake. Such a difference to the worry of
what might be happening when she was in her house. We couldn't be with her 24/7. Now we know she is safe at all times.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for your kind words and letting us know that you feel your mum is now safe, which will allow you to have more meaningful and quality time together when visiting her.
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Review of

Orchid Care Home

from Martin L (Stepson of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Step Mother has recently passed away after being a resident at Orchid for over 4 years.
During her stay there the entire staff have been nothing less than fantastic and have shown her so much kindness and respect through what has been a very challenging time.
They have constantly kept me informed
and involved in all aspects of her care and my wife and I are most grateful that my Step Mother was so lucky to be able to see out her final years at such a caring place.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing these kind words. We are truly sorry for your loss, and it means a great deal to all of us to know that your Step Mother felt cared for and respected during her time at Orchid.
The team will be deeply touched by your appreciation. They work hard to create a safe, compassionate environment, especially during the most difficult moments, and knowing that this brought comfort to you and your family is incredibly meaningful.
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Review of

Orchid Care Home

from H D (Sister of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchid care home gives me every confidence my sister is well cared for and all her needs are met. As a resident of the last few months, I am amazed at the number of activities that are arranged for the residents along with trips out for the more able. Nothing is too much trouble for any one of the
staff team from the management, carers, nursing staff and the behind the scenes staff. Everything is well planned and very inclusive.
Orchid is kept very clean and feels like a real home with lots of fun and laughter and as regular visitors I can say we are alway made to feel welcome . We are alway kept informed of any health issues or concerns and are confident that everything that is done is always for the best interest of the residents. We can not speak highly enough of Orchid Care home and in particular Rose unit from what he have experienced in the short time my sister has been a resident
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you so much for these kind words of recommendation, it is lovely to hear that your sister has settled in well and you are confident in the quality of care she receives.
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Review of

Orchid Care Home

from Norma P (Sister of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has now spent three years in Orchid Care Home. It has taken her a while to finally accept it as her home; that also includes my feelings towards the Care Home. My sister does not have Dementia. I have found during this period of time the nursing staff, the carers to be very diligent in their
observations and follow up actions where my sister has been concerned. They are a professional, caring, upbeat and friendly staff. My sister is actively involved in many of the activities that take her fancy. The Activities Co-Ordinator and her team are fantastic in their role. They arrange and oversea a variety of different activities. This includes trips out of the care home. This brings so much joy to my sister who is a very sociable person. The cleanliness of the home is very good. My sister's room is always clean, the surrounding areas such as corridors and lounge areas are also always clean.
The reception staff are warm, welcoming and so helpful.
The management are excellent.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for taking the time to write these lovely words of recognition, regarding Orchid care home. I will pass your praise onto the team and I am sure you and your sister will continue to be pleased with the care she is receiving.
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Review of

Orchid Care Home

from William G (Son-in-law of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, especially for Dementia patients.
Level of care and service provided is second to none.
The activities they lay on for the residents is well thought out and encourages the resident to relax.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for leaving tis lovely review, it is very appreciated.
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Review of

Orchid Care Home

from T H (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came in for respite but is now a full time resident,cannot thank everyone enough for all they do for mum on daily basis,the staff are friendly and always helpful,food is amazing,and just an all round wonderful place.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you so much for these kind words, I will make sure the team are made aware that what they do really matters.
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Review of

Orchid Care Home

from Mandy S (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled really well into Orchid Care Home and she is enjoying socialising in the lounge, during meal times and with all the activities she has joined in with.
It is great when I go to visit her as I can now spend quality time with her and she feels secure knowing that people are around if she
needs them.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you so much for these kind words and for sharing that you can now enjoy quality time with your Mum when visiting, as we believe this is priceless.
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Awards / Recognitions (1)

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