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Care Home Owned by MNS Care plc / Angel Care in Wiltshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by MNS Care plc / Angel Care in Wiltshire

Only the locations & reviews in Wiltshire for MNS Care plc / Angel Care are showing below.

View the details of all 8 locations (with 430 reviews) owned by MNS Care plc / Angel Care

MNS Care plc / Angel Care Locations in Wiltshire (1)

 - Browse 1 Care Home owned by MNS Care plc / Angel Care in Wiltshire
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Orchid Care Home
14 Guernsey Lane, (off Torun Way), Haydon End, Swindon SN25 1UZ 
9.9 147 reviews
Orchid Care Home, Swindon, Wiltshire
"Mum's health sadly declined late last year so my brother and I visited a few local care homes to gauge which might be most suitable for…"   Read all 147 reviews
  • from £1,800 / week
  • 84 Rooms
Location Type Care Home

Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC. Orchid Care Home is very much ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

MNS Care plc / Angel Care Reviews in Wiltshire (147)

9.7

MNS Care plc / Angel Care has a Group Review Score of 9.7 (9.697) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MNS Care plc / Angel Care must have a Review Score.

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Review of

Orchid Care Home

from Andrew W (Son of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's health sadly declined late last year so my brother and I visited a few local care homes to gauge which might be most suitable for mums needs. We were immediately impressed by the skills and knowledge of the Management, nursing and support team at Orchid Care, and the warmth, friendliness and care
displayed by all. When deciding on a care home placement it should not just be based on the decor and facilities. Making both the resident and visiting family and friends feeling welcome and secure in a homely comfortable atmosphere is paramount and I'm pleased to say Orchid Care truly delivers in every department.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for these kind words of recommendation, it is a difficult to choose the right care home for a loved one. The team at Orchid are professional but also very welcoming, kind and caring, we are glad are happy with the choice you made.
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Review of

Orchid Care Home

from Sharon D (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been in Orchid for a few weeks but from the moment we first visited we have all been made to feel so welcome by every member of staff that we meet. Everyone is very caring, friendly and approachable. She has been treated kindly, with respect and already feels at home. As a family all of
this gives us great peace of mind.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeWe're delighted to hear that your mum has settled in so well at Orchid and that you've all felt so welcomed by the team. Knowing she already feels at home and cared for with kindness and respect means a great deal to us. Thank you.
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Review of

Orchid Care Home

from Martin W (Son of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchid Care Home has a very comfortable homely feeling, the facilities and activities are very very good.
The main reason I'm pleased we chose it for our Mum are the staff. They are all absolutely kind dedicated people & we know Mum is in caring safe hands and thank you to everyone single one of you.
Martin
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for your kind words, it is reassuring that you feel confident in the care Mum is receiving and it is lovely you have acknowledged how caring the team are.
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Review of

Orchid Care Home

from A L (Son of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchid Care Home provides a warm, safe, and welcoming environment for residents. Staff are kind, attentive, and treat everyone with dignity and respect. The facilities are clean and well-maintained, with a good range of activities that help residents stay engaged and comfortable. Communication with
families is clear and reassuring. Overall, it offers a high standard of care and peace of mind for loved ones.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for taking the time to share your thoughtful feedback. We're delighted to hear that you've had such a positive experience with Orchid Care Home. Our team works hard to create a warm, safe, and respectful environment for every resident, so it means a great deal to know that this is reflected in your experience.
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Review of

Orchid Care Home

from G M (Son of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Orchid Care home cannot be faulted, residents are treated like family and very well cared for.
The whole place is immaculate and well maintained.
The food is excellent and residents individual needs are catered for as they change over time.
The activity team, cater for all types of ability and
interests to keep life interesting and fulfilling for residents.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you for sharing such a thoughtful review. It's wonderful to hear how well the residents are cared for at Orchid Care Home. The attention to individual needs, the spotless environment, and the engaging activities all speak volumes about the dedication of the team. Your words highlight just how special the home truly is.
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Review of

Orchid Care Home

from Delia B (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Orchid Care Home in February 2026.
The home is modern and kept spotless by the cleaning team.
All who work there are extreemly kind and caring and continually keep us regularly updated on any healrh issues or activities that may be going on. Mum is happy there and this has put our mind
at rest as a family. A big thank you to all the team who work there God bless xxx
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeIt's wonderful to hear that your mum has settled in so well at Orchid Care Home. Knowing she's happy, well cared for, and surrounded by such a dedicated team must bring so much comfort to your whole family. Your kind words are a lovely tribute to the staff and everything they do.
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Review of

Orchid Care Home

from C F (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only been in the home for a short time and we were invited to a Mothers Day tea. It was so well organised with lots of beautiful personal touches. We had a lovely afternoon and the staff were extremely attentive. Well done to all of them and a big thank you.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing this lovely feedback. We're delighted to hear that your mother's first Mother's Day tea with us felt so special. The team will be thrilled to know their efforts and personal touches made the afternoon memorable for you both. We're grateful for your kind words and look forward to many more happy moments together.
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Review of

Orchid Care Home

from Fiona B (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely event put on for Mothers Day on Friday 13 March. Staff work hard to make everyone welcome and always with a smile. Dining Room was decorated beautifully, and sandwiches and cakes for afternoon tea were in abundance. Most importantly, mum had a wonderful time.
Reply from Arifa Kapasi, Regional Support and Compliance Manager at Orchid Care HomeIt's wonderful to hear how much you enjoyed the Mother's Day event. The team will be so pleased to know their hard work, warm welcome, and beautiful decorations helped make the afternoon special. The abundance of sandwiches and cakes certainly added to the celebration, and it's especially heart-warming to hear that your mum had such a wonderful time. Thank you for sharing such lovely feedback.
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Review of

Orchid Care Home

from Amanda L (Daughter-in-law of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really enjoyable and well organised afternoon. Staff as always were polite, respectful and very attentive to both residents and visitors. A delicious and bountiful spread for all and a thoughtful gift for the Mothers. A lovely afternoon.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeIt's wonderful to hear how much you enjoyed the afternoon. The team will be delighted to know their politeness, attentiveness, and care made the day feel so special. The generous spread and thoughtful gifts were all part of creating a memorable Mother's Day, and it's great to know it was so well received. Thank you for sharing such lovely feedback.
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Review of

Orchid Care Home

from H L (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks to Beth and the team for hosting a lovely Mother's Day afternoon tea for families. The room and tables were beautifully decorated with flowers/ sweet favours and the food was amazing.
It was so nice to be able to celebrate Mother's Day with Mum.
The team at Orchid always go above and beyond.
Thankyou
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for your lovely feedback. It's wonderful to hear how much you enjoyed the Mother's Day afternoon tea. Beth and the team put so much care into creating a welcoming, beautifully decorated space, and Dale's food is always a highlight.
Being able to celebrate Mother's Day with your mum in such a special setting means a lot, and your kind words truly reflect the dedication the Orchid team brings to every event. Thank you for taking the time to share this.
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Review of

Orchid Care Home

from William G (Son-in-law of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beth arranged an afternoon tea on Friday 13th March for Mothers Day.
It was lovely to see so many families attend this event and the food was as good as always thanks to Dale.
These functions would not be possible if it were not for the dedication of such wonderful people as Beth and Dale.
Everyone
enjoyed the afternoon and it was a joy to see the smiles on the female residents and their families.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for taking the time to share this lovely feedback. It's wonderful to hear how much the Mother's Day afternoon tea meant to residents and their families. Events like these really do bring everyone together, and it's clear that Beth's thoughtful planning and Dale's consistently fantastic food made the afternoon feel truly special.
Seeing families gathered, enjoying the atmosphere, and watching the smiles on the residents' faces is exactly what makes occasions like this so meaningful. Your kind words are a real credit to the dedication and care that Beth, Dale, and the whole team put into creating moments of joy for everyone at Orchid.
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Review of

Orchid Care Home

from Janet R (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchid is an amazing home for my Mum. All staff are approachable and go out of their way to help you. The nursing staff are great and extremely caring. Nothing is too much trouble! The activities team run great events and varied activities. All the ladies are lovely! Can't fault this Care home and
would recommend it hugely.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you for such a lovely review. Its wonderful to hear how well your mum is supported and how much you value the staff and activities team. Your recommendation means a great deal and is truly appreciated.
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Review of

Orchid Care Home

from Steve L (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do a review for Orchid every now and again because I think it's really important for relatives to know how their loved ones are being looked after.
Our mum has been at Orchid coming up to 3 years. I've often described some of the carers as adopted family. The trust we build and the comfort we get
from knowing our mum is in the best place. It is massively important and reassuring to us.
Congrats to all that work there. You make a huge difference.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeThank you so much for sharing this. Its incredibly reassuring to hear how well your mum is being cared for, and the way you describe the team as adopted family says everything about the relationships theyve built with you. Knowing shes safe, supported, and genuinely cared for brings a level of comfort that cant be overstated.
Your words are a real credit to everyone at Orchid. They clearly make a meaningful difference every single day, and its lovely to see that recognised
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Review of

Orchid Care Home

from Kristy B (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I have both our parents as permanent residents in Orchid, and since our mum joined in June 2025 (followed by dad a couple of months later), we have been extremely impressed in almost every aspect. We visited quite a few care homes in Swindon, and Orchid stood out as the 5 star option.
We haven't regretted our choice whatsoever, and although there are always small and rare 'niggles' and we had the odd teething issue, everything that hasn't been perfect, has been addressed and dealt with very well by the management and the brilliant staff. Everyone at Orchid is lovely, friendly and very approachable. In the 9 months, we have rarely seen a staff member leave, so the staff-retention must be high. This indicates that the carers and staff are happy, and happy staff=happy residents=happy families! We visit Orchid most days, and each time we leave, we go away knowing that our parents are in the best possible hands, and are being looked after by some excellent carers.
Reply from Arifa Kapasi, Regional Support and Compliance Manager at Orchid Care HomeThank you for your kind words and for the amazing feedback regarding the care and support that your relatives receive at Orchid Care Home. It is invaluable and also validates the hard work of the entire team.
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Review of

Orchid Care Home

from Robert F (Husband of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food and the staff where excellent, just a really nice day. Looked after my wife with kindness and respect.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch kind words. It's wonderful to hear the day felt so positive, and that you were both treated with the kindness and respect. The combination of great food, thoughtful staff, and genuine care really does make all the difference.
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Review of

Orchid Care Home

from Richard B (Husband of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Valentines day lunch - A wonderful warm experience for my wife and me. lovely food & entertainment. Beth works so hard to make sure events are special.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch a lovely reflection. It sounds like a really special experience for both of you, and it's wonderful to hear how much care went into making the day feel meaningful. Beth's and the team at Orchid's hard work and warmth really shines through in moments like these.
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Review of

Orchid Care Home

from A D (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of this care home excellent all round.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch lovely words. It's wonderful to hear how highly you rate the home - feedback like this really means a lot.
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Review of

Orchid Care Home

from Christine A (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Valentine's lunch wtih my husband, who is a resident. The room was decorated beautifully, little gift each, a lovely Valentine card. Food wonderful and pianist excellent. Attention to detail great. So beautiful to spend time with the people we love. They may have changed but love always shines through.
Thank you Orchid team - especially Beth, this is why you are 10/10.
Reply from Alex Keevans, PA to Operations Director at Orchid Care HomeSuch a beautiful reflection. It sounds like a truly special afternoon, and the care and attention the Orchid team put in really shines through. Moments like that mean so much.
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Review of

Orchid Care Home

from S F (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall an excellent care home. We have tried respite in a few. We even had a Valentine's meal together with music & gift. So lovely. Would definitely recommend.
Reply from Alex Keevans, PA to Operations Director at Orchid Care Home"Ah that sounds absolutely lovely. So glad you both had such a nice time at Orchid Care Home - it really does make all the difference.
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Review of

Orchid Care Home

from L D (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is well cared for in every respect. Personal care, nursing care, activities and diet. Her personal wishes and personality are also taken into consideration and catered for each day. When I visit we can sit and chat on our own with a cup of tea and a cake. Such a difference to the worry of
what might be happening when she was in her house. We couldn't be with her 24/7. Now we know she is safe at all times.
Reply from Zeta Zeta, Operations Director at Orchid Care HomeThank you for your kind words and letting us know that you feel your mum is now safe, which will allow you to have more meaningful and quality time together when visiting her.
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Awards / Recognitions (1)

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