Care Homes Owned by MNS Care plc / Angel Care in Greater Manchester

including support for myself as well as my mother. Newlands is a place where I will always feel attached to, I have been back since on more than one occasion and I am made very welcome by all.

Mums words, if she could move Cherry Trees closer to where she was from, she would do. Unfortunately she can get quite upset about being some distance away from family, but the staff are amazing and make sure she is well looked after.
The only negative that I could pass, is the facility. The facility is tired and very outdated. That does not affect the excellent care that is provided. However, I do think the care home would benefit from a bit more of a refresh. Lighter colours on the walls and somewhere easy to maintain to make the staff's job easier.
Thank you once again for being so great with her, I really appreciate it.

including visiting areas and residents rooms always look clean and tidy.

was just like being amongst a large family.

Thank you all from the bottom of my heart xxx

needs accordingly and often had to change approaches to ensure she is getting what she needs, ans this has been done easily. They took into consideration her likes and dislikes and supported my mother-in-law and us as her wider family throughout. It can be an emotional and challenging time going into a care home but everyone at Newlands made us all feel so welcome that it made the process much easier. The kindness and compassion shown is exceptional and was shown in how quickly my mother in law settled in.

at Newlands has adjusted to these changing needs. From management, caregivers and support staff, everyone at Newlands has been exceptional, taking the initiative to engage my mother in conversation and building a rapport. As her son, this has been an incredibly challenging time; however, the staff has been consistently communicative, thoughtful, and caring. Living over 200 miles away makes it hard for us to visit too often. Still, the leadership team, including two specific members of staff, respond promptly to emails, addressing all my inquiries and updating me on my mother's condition and needs. Their kindness and generosity of spirit have truly made this difficult situation more bearable.

her room is always clean and clothes well laundered. The staff provide activities daily and include every resident. Christmas 2024 was celebrated with a party and New Year's Day was equally enjoyed by each resident, visitor and staff. Residents here are all treated the same regardless of their abilities and I know from experience that visitors are welcomed at any time. I am always notified of any changes in her condition and am encouraged to play a part in her wellbeing.

team of staff well done to them all.

so relaxed that she is in such a great place.

who know what they're doing my Uncle. He is treated with the utmost respect and lives independently with help from the staff, this was one of the reasons I never wanted him in a care facility but I see now he still lives as if he were still in his own home I can't praise the staff enough and of course the manager who is very open and makes sure everyone is aware if you have a problem no matter how small or big he wants to hear about it. The staff always maintain a polite professional approach to all residents under all circumstances. All visitors are made to feel very welcome.

care.
I would highly recommend Newlands Care Home to everyone. Five stars from me.

similar for me, my family will find a place as wonderful as this for me, I am always welcome to visit and the staff come forward to inform me if they have any concerns about my mum, they are and always have been very supportive and helpful, her room and all other areas are very clean. When we were looking for a place for her to stay, we were advised not to give a thought to any that smelt of urine, or overly had a smell of bleach, this Care Home had neither, just smelt clean and always has every single time I visit, which is at least 2 times a week. Thanks!

lovely and does a lot of activities with the residents. The food is really nice and you can even have lunch and sit with your loved ones. Our family is really happy with the care my Dad is receiving, and we feel happy to leave my Dad knowing he is getting looked after. The staff have been amazing with my Dad and he has settled in really well.

peace of mind. Highly recommend.