Mission Care in London | 5 Care Homes

Review of
Willett House Nursing Home
from J B (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident in Willett House for 2 1/2 years. I have found this to be the nursing home my mother would have wanted as she suffers from dementia. The care she gets is second to none the staff are so friendly as with the management. Everything in the nursing home is equally made to give

residents the care they deserve. Very clean, food is varied on a day to day basis.

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Review of
Homefield Nursing Home
from Sharon B (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

It has been a full year since my mum has been in Homefield, and it has been a wonderful year!! She has received the best care I could hope for. Everybody from management to carers to kitchen staff to the janitors are kind, considerate, helpful and caring. The Homefield Care Home is bright and cheery,

and the new entertainment man has brought more fun and appropriate games and stimulation to great heights. Food here is fab, and the chefs and kitchen staff create great food. I know Mum will have another happy year. Thanks!

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Review of
Greenhill Nursing Home
from Richard M (Husband of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

My wife has been sectioned nearly 10 years & cannot communicate or repsond. Dedicated, professional aid of the highest standard in all fields is required & has always been performed by dedicated staff. Now non-weight bearing, the complicated needs & problems my wife presents have always been met with

treatment & respect, allowing her as much dignity as possible in the circumstances, staff's patience & humour in trying situations have lightened the load.

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Review of
Elmwood
from Gilbert B (Son of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

I am a frequent visitor and I am impressed with the staff and management how quick to sort out anything that may arise with my mother. My wife and I appreciate all the hard work everyone puts in to looking after their residents.

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Review of
Greenhill Nursing Home
from Sandra P (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

On the whole we are happy with Greenhill, the staff and carers are lovely. Maybe a social media account would be good so we can see the activities that go on - I know other care homes do this.

Reply from Georgia Raymond, Business Support Manager at Greenhill Nursing Home

Thank you for your kind feedback. We're really pleased to hear that you're happy with Greenhill and that our staff and carer's have made a positive impression. Thank you also for your suggestion about…read more

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Review of
Elmwood
from D C (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

This care home is fantastic, my dad is very well cared for. The whole team of staff work well in looking after his care and medical needs. They have a pastoral care team who visit and chat with my dad and also support families and residents. We love all the activities and celebrations they hold here.

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Review of
Homefield Nursing Home
from S L (Son of Resident) published on 2 July 2025 Submitted via Website • Report

Overall Experience

Staff on 1st floor are good. Senior nurses show experience and have looked after my dad. Everyone is caring and will assist where possible. Events throughout each day is. Key to resident happiness. ....

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Review of
Elmwood
from R H (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report

Overall Experience

We were very pleased to secure a place at Elmwood for mum on her discharge from hospital. We were very happy with the excellent care given there, which allowed mum to continue to recover & improve her mobility. Although she initially found it hard to settle, staff were very caring & supportive to us

as a family through this period. At this time there were a lot of very unwell residents, so activities were not so evident, that would be my only concern.

Reply from Georgia Raymond, Business Support Manager at Elmwood

Thank you for taking the time to share your experience of your mum's stay at Elmwood. We're truly pleased to hear that her time with us supported her recovery and helped her regain mobility, that's…read more

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Review of
The Elms Residential Care Home
from S C (Friend of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

I have been visiting my friend at the Elms monthly for approximately 6 years and throughout this time have been extremely impressed with the caring, fun and friendly staff. My friend is especially positive about the delicious food which is served and feels safe and well cared for.

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Review of
Elmwood
from C B (Wife of Resident) published on 20 May 2025 Submitted via Website • Report

Overall Experience

My husband entered Elmwood nursing home on 28th June 2024 he was very agitated & did not take kindly to being looked after he thought he could do it all himself, but with very gentle care & patience the staff were able to help him understand they were there to help & assist him in all he tried to

do. I cannot praise the staff enough. The whole staff from top to bottom are the best I have ever encountered.
The en-suite rooms are always very clean & tidy, good food , upper most was the dignity given to each resident. Plenty of activities but
Not compulsory residents choice. This is the home that didn't give up on him.

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Review of
The Elms Residential Care Home
from Sarah P (Friend of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

I have visited my friend who lives at The Elms every week for the last two years. In that time he has received excellent care provided by a consistent staff team. The residents are cared for by familiar friendly faces, who take the time to understand their preferences. The staff take my friend's wellbeing

seriously. My friend is very happy with the care he receives. And there is no pressure to join any faith-based activities. It smells fine too.

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Review of
The Elms Residential Care Home
from J D (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report

Overall Experience

Staff greet & welcome with a smile, they can/did direct me to find my mother. I was told how she's doing and was informed of a couple of adjustments needed to ensure the space in her room does not create trip hazards. Staff are understanding that its taking time for her to settle in (has been resident

for 5 months now).

Reply from Georgia Raymond, Business Support Manager at The Elms Residential Care Home

Thank you for your thoughtful feedback. We're glad to hear that you felt welcomed by our team and that we could assist you in finding your mother and updating you on her well-being. It's important to…read more

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Review of
The Elms Residential Care Home
from B A (Friend of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

When I visit The Elms I am struck by how many staff are around and how well they interact with the residents. They are patient, kind and accommodating taking account of each individual's needs rather than following a regimented routine. I also really appreciate staff's friendliness to visitors.

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Review of
Homefield Nursing Home
from Sharon K (Niece of Resident) published on 10 April 2025 Submitted via Website • Report

Overall Experience

My uncle became a resident of Homefield Care home in January 2025 as he has dementia and needed nursing care. He also has challenging behaviour.
From day one, the staff have been absolutely amazing, even though he is verbally abusive to them, they treat him with kindness and compassion. They check

on him regularly, encouraging him to eat and drink and dealing with his personal care. Nothing is too much for them, they answer our questions regarding his care. He is treated with dignity.
The manager goes around the home every day and sees every resident, she is so lovely, you can see her compassion for all of them. We can go to her anytime, her door is always open and she always greets you with a smile and alleviates our worries.
The home is run efficiently, the food is lovely and the rooms are spotlessly clean. The main area where activities take place is bright and clean, there's lots of things put on for the residents. We are very happy he is there and safe.

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Review of
Homefield Nursing Home
from L M (Relative of Resident) published on 3 April 2025 Submitted via Website • Report

Overall Experience

The staff are very welcoming and caring. Clients are respected and the needs are well understood and supported.

The lounge area on the ground floor is bright and welcoming. With good facilities and activities.

The bedrooms are kept clean, but could do with freshing up.

Reply from Georgia Raymond, Business Support Manager at Homefield Nursing Home

Thank you for your thoughtful review! It is great to hear that you've had a positive experience with our welcoming and caring staff, and that our clients' needs are being well understood and…read more

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Review of
Greenhill Nursing Home
from Elisabeth W (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

We are so pleased we chose Greenhill to care for mum in the last months of her life. The staff gave our whole family a warm welcome. At all times staff were caring and very responsive to mums needs. It was also wonderful to have the pastoral support, with the church service and 1:1 visits for mum in

her room. Thank you for doing such a wonderful job and caring for mum.

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Review of
Homefield Nursing Home
from P M (Son of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

I have had a fair amount of experience with care homes over the last decade and will say this one is by far the best.
The staff are all very caring and particularly friendly making it a pleasant experience to visit my mother.
Like all care homes, things do go wrong and occasionally the best care has

not been given but it is acted on immediately and we are always well informed of outcomes.
I am thankful my mother is with Homefield.

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Review of
Homefield Nursing Home
from Sandra H (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report

Overall Experience

Mum came from hospital and we have been so impressed with the friendliness and efficiency of everyone. Mum has settled in well and receiving excellent care. She is very happy. we are hoping that she will continue to improve.

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Review of
Greenhill Nursing Home
from R C (Husband of Resident) published on 10 March 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with all the care, my wife is receiving at Greenhill. Pray that standards carry one. In the very careful nursing care this is administered to my wife.

Reply from Dee Gumbo, Registered Manager at Greenhill Nursing Home

Thank you for the positive review. We continue to do our best.

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Review of
Elmwood
from Ann S (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

Mum has been at Elmwood for about 2 years now. She has recently started having palliative care. When she was taken into hospital in January our family was told that she had days and at best weeks to live. Mum returned to Elmwood and because of the amazing care she has received she is still with us.

So we as a family would like to say a big thank you.

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Care Homes Owned by Mission Care in London

Mission Care Locations in London (5)

Mission Care Reviews in London (154)

Willett House Nursing Home

Homefield Nursing Home

Greenhill Nursing Home

Elmwood

Greenhill Nursing Home

Elmwood

Homefield Nursing Home

Elmwood

The Elms Residential Care Home

Elmwood

The Elms Residential Care Home

The Elms Residential Care Home

The Elms Residential Care Home

Homefield Nursing Home

Homefield Nursing Home

Greenhill Nursing Home

Homefield Nursing Home

Homefield Nursing Home

Greenhill Nursing Home

Elmwood

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