With one exception, the staff were excellent. They were polite, kind and friendly. Even when overworked or tired, they were cheerful.
Some cleaners had an interesting approach. They cleaned around small objects, eg: footstool, rather than move them out of the way and clean the entire floor. Similarly, when wiping trays, the jug and glass were not moved. Further, they only picked up dropped items if asked, even if they had cleaned around them.
The quality of the food varied enormously from day to day. Sometimes I found it inedible. The food was too old-fashioned for my generation. It was frequently cold and/or too salty. As a vegetarian, I was twice given a meal containing animal products. It was not immediately obvious and I started eating before I realised. (Perhaps you have to be a vegetarian to understand how distressing it was to have meat or fish in my mouth). Further, serveral times I was given a meat-eater's meal without the meat, thus demonstrating a lack of understanding of what constitutes a healthy vegetarian diet.
Notwithstanding the above, I would recommend Kibworth Court because, most importantly, the staff were beyond lovely.