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Care Homes Owned by Housing 21 in West Midlands

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Housing 21 Locations in West Midlands (24)

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24 Care Homes and Extra Care Housing owned by Housing 21 in West Midlands

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The Watermill
Goscote House, Goscote Lane, Walsall WS3 1SJ

from £731 / week40 Rooms

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care

Housing 21 Reviews in West Midlands (4)

Reviews posted for members of Housing 21.

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Showing 4 reviews matching selected criteria
Review of Deighton Court from S W (Resident / Service User) published on 19 June 2026 Submitted via Website•
Overall Experience

Generally not too bad but the management "regime" leaves a lot to be desired. Most of the staff very pleasant but a few tend to take themselves too seriously. Surroundings are acceptable but the building is showing signs of age and disrepair. Maintenance is ignored until something stops working or breaks down.

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Review of Knaves Court from R E (Son of Resident) published on 24 October 2024 Submitted via Website•
Overall Experience
I do not advise any person to let their parent (s) move here. There are a couple of unsavoury characters that bully old women. The management is inept at dealing with these matters and can only mediate. Look elsewhere.
The rooms are far too warm all year round, especially on the upper floors.

The security is apt but it's some of the people inside you should worry about.

↩Reply from Housing 21, Marketing and Communications at Knaves Court

Thank you for your review; we appreciate all feedback and take any concerns seriously.Could you please forward any information about your experience to our Complaints Team directly at feedback@housing21.org.uk so that this can be investigated further?Thank you,The Housing 21 Team

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Review of Poppy Court from T M (Resident / Service User) published on 9 May 2024 Submitted via Website•
Overall Experience

The making spaces teams is outstanding in every possible way they can be, I myself highly recommend them to anyone, friends and family. Very kind and hard-working, they are all brilliant, they look after me in a top class service, thank you very much, kind regards.

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Review of Knaves Court from Adrian K (Friend of Resident) published on 8 December 2021 Submitted via Website•
Overall Experience

I recommend Knaves Court to anyone. High standards excellent food excellent staff very clean place warm welcome in the premises. This place is first class! Staff are very polite and helpful I like the facilities they have in the premises. The gardens are kept nice. I really recommend Knaves Court to anyone.

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