Care Home Owned by RCH Care Homes Ltd in Bedfordshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Bedfordshire for RCH Care Homes Ltd are showing below.
View the details of all 9 locations (with 1136 reviews) owned by RCH Care Homes Ltd
RCH Care Homes Ltd Locations in Bedfordshire (1)
Manton Heights Care Centre & ABI Centre
9.7
135 reviews
Woodlands, Off Manton Lane, Bedford MK41 7LW
"Very warm and welcoming. My uncle was enjoying his afternoon doing activities that were put on and socialising was great. Melissa, who was…" Read all 135 reviews
Location Type Care Home
Manton Heights Care Home is nestled in a popular residential area of Bedford. The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs Manton Heights is centrally located with easy access to… Read more about Manton Heights Care Centre & ABI Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 91 Rooms
- from £1,500 / week
RCH Care Homes Ltd Reviews in Bedfordshire (135)
9.7
RCH Care Homes Ltd has a Group Review Score of 9.7 (9.653) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.
Review of
Manton Heights Care Centre & ABI Centre
from J G (Niece of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very warm and welcoming. My uncle was enjoying his afternoon doing activities that were put on and socialising was great. Melissa, who was doing the activities, was amazing. So warm and welcoming and nothing was too much trouble! Overall was lovely to see him happy, smiley and being taken care of.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from Mags B (Daughter-in-law of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have found Manton Heights Care Centre to be very welcoming to our mother and all of the visiting family. The place is calm and the staff are kind and caring. The activities and resources are many and varied and also inclusive to non residents, which is lovely.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from A T (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The caring, kindness of the staff here has helped Mum settle much more quickly than we expected. They have got to know her very well and are very quick to sense if anything is making her anxious. Staff always act quickly to make sure she gets what she needs, whether that's helping to find lost property
or calling an ambulance. Thank you.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from Linda G (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been visiting my friend at Manton Heights for the past 3 years and always found the staff very helpful and friendly! My friend is always clean and tidy with hair washed. Very nice atmosphere.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from I H (Respite Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was at Manton Heights ABI unit for a number of months.
Care provided at the ABI unit by all members of caring, therapy, catering and management staff was excellent and friendly at all times. I felt I was listened to and my individual requirements were always considered.
My many initial "problems"
Care provided at the ABI unit by all members of caring, therapy, catering and management staff was excellent and friendly at all times. I felt I was listened to and my individual requirements were always considered.
My many initial "problems"
were dealt in a caring and understanding manner and assisted me to achieve my various goals culminating in being able to be discharged to independent living.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from Loraine C (Wife of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband came into Manton Heights ABI Unit in March 2025 after suffering a stroke in January. From the moment he came in, the staff could not have been any better, they were always kind to both my husband and I, and despite what must be a challenging job they were always upbeat and encouraging, nothing
ever seemed to be too much for them. The physios, OT and therapists are all very helpful and kept us up to date with progress throughout his stay.
The food provided was plentiful and varied and it was great to see so many home cooked dishes, cakes, trifles etc of a high quality and they catered for my somewhat fussy husband!
He made such good progress whilst in the home and I am glad to be in such a good position on his return home.
Thank you to everyone on the team.
The food provided was plentiful and varied and it was great to see so many home cooked dishes, cakes, trifles etc of a high quality and they catered for my somewhat fussy husband!
He made such good progress whilst in the home and I am glad to be in such a good position on his return home.
Thank you to everyone on the team.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from R P (Brother of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The activities team at Manor Heights Care Centre provide an excellent service for the residents. The daily activities available and with a range of social interaction between residents, relative, staff and routine providers. This can only be to the benefit of the residents ensure a positive and welcoming
environment.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from Philippa M (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was fortunate to have been offered a place at the ABI Unit following a stroke in March 2025. The care and encouragement she received during her stay was excellent, as a family we couldn't have asked for more. Mum's age was against her and she was unable to participate fully in the program
but the staff did all they could to encourage her rehabilitation for which we were very grateful.
Reply from Jordan Lee Davidson, ABI Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from G G (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find the staff and carers to be most friendly and I have joined in with some of the daily activities with my mum of which I found enjoyable and very nice the way the carers encourage and support the residents to take part in the given activity for that day.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from Claire D (Sister of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our sister has been a resident in the ABI unit since April 2025 and has flourished in her rehabilitation.
The rehab team have helped her make great progress with psychology, speech & Language,
Physio & OT.
The care staff have been always very welcoming and give patients time care and attention when
The rehab team have helped her make great progress with psychology, speech & Language,
Physio & OT.
The care staff have been always very welcoming and give patients time care and attention when
needed and we remain very grateful to know she is safe and being well cared for.
Thank you.
Thank you.
Reply from Jordan Lee Davidson, ABI Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from C G (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We recently attend the family easter event and can honestly say that the activity team really make such a great effort not only for the residents, but also for the families. Kitchen staff always put on such a good spread and everything is very tasty.
The activities team really put everything into the
The activities team really put everything into the
events and include everyone.
Please keep it up. so nice to see different generations being made to feel welcome.
Please keep it up. so nice to see different generations being made to feel welcome.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from Sophy G (Wife of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Experience overall was good. My husband was very much comfortable with their staff and he just felt like home. We were happy with the all the service and staff. My husband is much improved with their service and care
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from Lee P (Grandson of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Me and my family had a lovely and very welcoming time at Manton heights care centre just yesterday (Easter day).
We went to visit my nan of which she looked very well sat at the dining room table with my sister.
The staff were very welcoming to me and my family, and looked happy with the job roles
We went to visit my nan of which she looked very well sat at the dining room table with my sister.
The staff were very welcoming to me and my family, and looked happy with the job roles
they played.
The fact that nan said she really liked the place means a lot especially as if she didn't like something, she'd speak up.
On the way out, The members of staff were also very kind enough to treat my children to spare Easter eggs from a party they had the day before. My children were very happy.
The fact that nan said she really liked the place means a lot especially as if she didn't like something, she'd speak up.
On the way out, The members of staff were also very kind enough to treat my children to spare Easter eggs from a party they had the day before. My children were very happy.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from A C (Sister of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My sister has been a resident in the dementia maulden unit since 25th January so still early days. She seems to have settled reasonably well. Our experience has been a positive one, see tick boxes below, however constant changes in staff & management have been disconcerning but hopefully this will now
settle down. I have been particularly impressed with the level & amount of activities laid on for all the residents & the one to one support shown to my sister since her arrival.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from L B (Friend of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff very good, friendly helpful and the activities are always trying to please and be very active with inmates thinking of new ideas which cannot be easy.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from L G (Daughter-in-law of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Came to spend time with Dad today and had a wonderful day!
The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.
The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from S D (Son of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from M W (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from J M (Daughter of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and
have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise.
If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!
If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre
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Review of
Manton Heights Care Centre & ABI Centre
from D S (Husband of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are very good and go out of their way to please us.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre
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Awards / Recognitions (6)
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