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Care Home Owned by RCH Care Homes Ltd in Bedfordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by RCH Care Homes Ltd in Bedfordshire

Only the locations & reviews in Bedfordshire for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1217 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Bedfordshire (1)

 - Browse 1 Care Home owned by RCH Care Homes Ltd in Bedfordshire
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Manton Heights Care Centre & ABI Centre
Woodlands, Off Manton Lane, Bedford MK41 7LW 
9.6 146 reviews
Manton Heights Care Centre & ABI Centre, Bedford, Bedfordshire
"I visited my friend for the first time and was made welcome as soon as I walked through the door. The staff were smiling and I could hear…"   Read all 146 reviews
  • from £1,500 / week
  • 91 Rooms
Location Type Care Home

Manton Heights Care Home is nestled in a popular residential area of Bedford. The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia ... Read more about Manton Heights Care Centre & ABI Centre

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Mental Health Care

RCH Care Homes Ltd Reviews in Bedfordshire (146)

9.7

RCH Care Homes Ltd has a Group Review Score of 9.7 (9.676) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Manton Heights Care Centre & ABI Centre

from B M (Son of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are grateful for all the help and care shown to my mother, which has resulted in the transformation of her condition, giving her better mental health.
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Review of

Manton Heights Care Centre & ABI Centre

from D N (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am so impressed by how this home has taken so much time and care to really know Mum. Mum has been very challenging but the staff have always been positive about her and sought ways to best support her. If I have had call to ask for something to be addressed the team responded immediately. Mum is always
clean and well dressed.
The manager Rachel, always seeks to work ways to find the best way to support Mum .
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Review of

Manton Heights Care Centre & ABI Centre

from H S (Friend of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend for the first time and was made welcome as soon as I walked through the door. The staff were smiling and I could hear laughter. My friends room was clean and bright. Not like I imagined a care home to be like. He was having lunch and it looked appealing and hot. He said he was asked
to join in activity and games
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind feedback. We're so pleased you felt welcomed and noticed the warm, positive atmosphere. It's lovely to hear your friend is comfortable and being encouraged to get involved. Your kind words mean a great deal to the whole team.
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Review of

Manton Heights Care Centre & ABI Centre

from R P (Brother of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The activities team at Manton Heights Care Centre continues to provide all excellent service for the residents. There are visits/activities etc on an ongoing basis. I'm aware the job can be frustrating at times but all the individuals within the team give of their best and provide a framework for entertainment
and development.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you so much for your lovely feedback. We're really pleased to hear how much you value the activities team and the range of visits and events they organise. They put so much heart into what they do, and it means a lot to know their efforts are noticed and appreciated.
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Review of

Manton Heights Care Centre & ABI Centre

from Natalie P (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Melissa and Shakira did a FANTASTIC Jon of the Christmas carol event. Thanks team for always being so fabulous. Dad is very lucky to have you
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your review, we're so glad to hear you and father enjoyed the Christmas events. We'll pass your feedback onto the team.
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Review of

Manton Heights Care Centre & ABI Centre

from Annie B (Wife of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers (day and night staff) are exceptionally conscientious in their roles. The kitchen staff provide tasty and nourishing meals with plenty of variety. The unit manager is efficient and very personable. The therapists know their end users well and cater for their needs whilst encouraging engagement
and they get good results. My husband has made very good progress.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your thoughtful review. We're so pleased to hear about the progress your husband has made and that the care, therapy, and support from the whole team have made such a positive difference. Your kind words about the carers, kitchen team, and unit manager will be greatly appreciated by everyone involved.
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Review of

Manton Heights Care Centre & ABI Centre

from Narwinder L (Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Loved my stay at this magnificent facility - I was a resident for 14 weeks. I feel very fortunate to receive care in this excellent facility. All the staff were very friendly and supportive. It was like being home from home. Catering was excellent. Highly recommend it.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you so much for your wonderful review. We're delighted to hear that your stay felt like a home from home and that you felt well supported throughout. Your kind words about the team and catering mean a great deal, and we truly appreciate your recommendation.
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Review of

Manton Heights Care Centre & ABI Centre

from Dawn S (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited mum the last three days and the care, love and respect she receives from all staff has been heartwarming, their professionalism and genuine care for her is so reassuring for both mum and all our family, thank you to the Carlton team for your ongoing support giving mum her dignity at such
a difficult time.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your heartfelt review. We're deeply touched by your kind words and are honoured to be supporting your mum and your family during such a difficult time. Knowing that the care, compassion, and dignity shown by the Carlton team has brought reassurance means a great deal to us all.
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Review of

Manton Heights Care Centre & ABI Centre

from Claire G (Daughter of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Another lovely and well-done Christmas event. The team have as usual put on something for everyone and I can't thank Melissa and her team enough for making our granddaughter feel so special again.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely feedback. We're so pleased you enjoyed the Christmas event and that it made your granddaughter feel so special. Melissa and the team will be delighted to hear your kind words-it means a great deal to them.
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Review of

Manton Heights Care Centre & ABI Centre

from J C (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for 6 months the level of care she receives from all the staff is excellent they treat her with kindness and consideration and nothing is too much trouble. They make me feel welcome when i visit and always have time to discuss any concerns i have about her. The entertainment team work
so hard to engage the residents in everything they do their energy and enthusiasm is excellent. I saw a few homes in my search but this one felt perfect. As mum says they are all lovely here im very lucky to be here.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely and thoughtful review. We're delighted to hear how well your mum is cared for and that she feels happy and supported here. It's wonderful to know you feel welcome, listened to, and confident in the care she receives. Your kind words about the team, especially the entertainment team's energy and enthusiasm, are much appreciated.
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Review of

Manton Heights Care Centre & ABI Centre

from K C (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since visiting Manton Heights more frequently the past few months due to personal circumstances, I have witnessed a positive transformation with new management and a height end variety of activities and excellent care. Meals seem to have improved and relations are good between staff and relatives. It's
been a pleasure getting to know other residents and their families in Maulden in particular!
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for sharing your experience. We're so pleased to hear you've noticed positive changes at Manton Heights and that the care, activities, and relationships between staff and families have stood out. Your feedback is greatly appreciated.
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Review of

Manton Heights Care Centre & ABI Centre

from J G (Niece of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm and welcoming. My uncle was enjoying his afternoon doing activities that were put on and socialising was great. Melissa, who was doing the activities, was amazing. So warm and welcoming and nothing was too much trouble! Overall was lovely to see him happy, smiley and being taken care of.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your lovely feedback! We're delighted to hear your uncle had such a great afternoon and enjoyed the activities. Melissa and the team will be thrilled to know their efforts made such a positive difference. It's wonderful to see residents happy, smiling, and feeling cared for - that's exactly what we aim for every day.
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Review of

Manton Heights Care Centre & ABI Centre

from Mags B (Daughter-in-law of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Manton Heights Care Centre to be very welcoming to our mother and all of the visiting family. The place is calm and the staff are kind and caring. The activities and resources are many and varied and also inclusive to non residents, which is lovely.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your kind words. We're delighted to hear that your mother and your family have felt so welcomed at Manton Heights Care Centre. It's wonderful to know that our calm environment, caring staff, and varied activities have made a positive difference. We truly value your feedback and are glad that our inclusive approach is appreciated.
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Review of

Manton Heights Care Centre & ABI Centre

from A T (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The caring, kindness of the staff here has helped Mum settle much more quickly than we expected. They have got to know her very well and are very quick to sense if anything is making her anxious. Staff always act quickly to make sure she gets what she needs, whether that's helping to find lost property
or calling an ambulance. Thank you.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind and thoughtful review. We're so pleased to hear that your mum has settled in quickly and that the team's care and attentiveness have made such a difference. Your words mean a great deal and will be warmly shared with everyone here.
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Review of

Manton Heights Care Centre & ABI Centre

from Linda G (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my friend at Manton Heights for the past 3 years and always found the staff very helpful and friendly! My friend is always clean and tidy with hair washed. Very nice atmosphere.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind review. We're so pleased to hear that you always find the team friendly and helpful, and that your friend is well cared for. It's wonderful to know you feel the atmosphere at Manton Heights is welcoming-your feedback means a great deal to us all.
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Review of

Manton Heights Care Centre & ABI Centre

from I H (Respite Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was at Manton Heights ABI unit for a number of months.
Care provided at the ABI unit by all members of caring, therapy, catering and management staff was excellent and friendly at all times. I felt I was listened to and my individual requirements were always considered.
My many initial "problems"
were dealt in a caring and understanding manner and assisted me to achieve my various goals culminating in being able to be discharged to independent living.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your wonderful review. We're so pleased to hear that you felt supported, listened to, and treated with care and understanding throughout your stay at Manton Heights ABI Unit. It's fantastic to know that the dedication of our care, therapy, catering, and management teams helped you achieve your goals and move on to independent living. Your feedback means a great deal to us all, and we wish you every success in this next chapter.
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Review of

Manton Heights Care Centre & ABI Centre

from Loraine C (Wife of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came into Manton Heights ABI Unit in March 2025 after suffering a stroke in January. From the moment he came in, the staff could not have been any better, they were always kind to both my husband and I, and despite what must be a challenging job they were always upbeat and encouraging, nothing
ever seemed to be too much for them. The physios, OT and therapists are all very helpful and kept us up to date with progress throughout his stay.
The food provided was plentiful and varied and it was great to see so many home cooked dishes, cakes, trifles etc of a high quality and they catered for my somewhat fussy husband!
He made such good progress whilst in the home and I am glad to be in such a good position on his return home.
Thank you to everyone on the team.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you so much for your kind and thoughtful review. We're truly delighted to hear that you and your husband felt so well supported during his time at Manton Heights ABI Unit. Our team works hard to create a positive, encouraging environment, and it's incredibly rewarding to know that their care, compassion, and dedication made a difference during his recovery. We're also so pleased to hear he enjoyed the food and that our culinary team could cater to his preferences! Wishing you both all the very best as he continues his progress at home-and thank you again for taking the time to share your experience.
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Review of

Manton Heights Care Centre & ABI Centre

from R P (Brother of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The activities team at Manor Heights Care Centre provide an excellent service for the residents. The daily activities available and with a range of social interaction between residents, relative, staff and routine providers. This can only be to the benefit of the residents ensure a positive and welcoming
environment.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your kind words. We're delighted to hear that you've found our staff and carers to be friendly and that you've enjoyed taking part in the daily activities. It's very important to us that residents and their families feel supported and welcome, and we're so glad that the encouragement and care shown by our team have made a positive impact. Your feedback means a lot and will be shared with the team-it's always encouraging to know our efforts are appreciated.
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Review of

Manton Heights Care Centre & ABI Centre

from Philippa M (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was fortunate to have been offered a place at the ABI Unit following a stroke in March 2025. The care and encouragement she received during her stay was excellent, as a family we couldn't have asked for more. Mum's age was against her and she was unable to participate fully in the program
but the staff did all they could to encourage her rehabilitation for which we were very grateful.
Reply from Jordan Lee Davidson, ABI Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI CentreThank you so much for taking the time to share your kind words about your mother's experience at the ABI Unit. I'm truly pleased to hear that you felt supported during such a challenging time.It means a great deal to the entire team to know that their care and encouragement made a difference. I will make sure your lovely feedback is shared with the team it will mean a great deal to them.Wishing you and your family all the very best.Best wishes
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Review of

Manton Heights Care Centre & ABI Centre

from G G (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff and carers to be most friendly and I have joined in with some of the daily activities with my mum of which I found enjoyable and very nice the way the carers encourage and support the residents to take part in the given activity for that day.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your kind words. We're delighted to hear that you've found our staff and carers to be friendly and that you've enjoyed taking part in the daily activities with your mum. It's very important to us that residents and their families feel supported and welcome, and we're so glad that the encouragement and care shown by our team have made a positive impact. Your feedback means a lot and will be shared with the team-it's always encouraging to know our efforts are appreciated.
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Awards / Recognitions (6)

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