Care Homes Owned by RCH Care Homes Ltd in Essex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Essex

Only the locations & reviews in Essex for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1217 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Essex (2)

 - Browse 2 Care Homes owned by RCH Care Homes Ltd in Essex
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Queens Court Care Home
52 Lower Queens Road, Buckhurst Hill IG9 6DS 
"Queens Court Care Home is a great place to allow your loved ones to go. Staff are always happy to help.…"   Read all 160 reviews
  • from £1,550 / week
  • 90 Rooms
Location Type Care Home

Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff ... Read more about Queens Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Brentwood Care Centre
Larchwood Gardens, Pilgrims Hatch, Brentwood CM15 9NG 
"Having moved in to the home I find it to an excellant standard overall, and in some cases individual nurses go the extra mile in relation…"   Read all 185 reviews
  • from £1,550 / week
  • 112 Rooms
Location Type Care Home

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and ... Read more about Brentwood Care Centre

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care

RCH Care Homes Ltd Reviews in Essex (345)

9.7

RCH Care Homes Ltd has a Group Review Score of 9.7 (9.676) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Brentwood Care Centre

from Paul H (Resident) assisted by family/friend published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having moved in to the home I find it to an excellant standard overall, and in some cases individual nurses go the extra mile in relation to patient treatment. Overal the care assistance are of a high standard, but unfortunately a few assistants on night duty are lacking in the same skills and the personal
touch and but again certain individuals night staff are exceptional.
Reply from Abigail Draper, Customer Relations Team at Brentwood Care CentreThank you for your thoughtful feedback. We're pleased to hear that you've found the home to be of a high standard overall and that many members of the team have made such a positive impression. We also appreciate you sharing your observations about night care. If you would like to discuss this further, you are very welcome to speak with Maria, our General Manager, who will be happy to listen and talk things through with you.
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Review of

Brentwood Care Centre

from Gail P (Friend of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the whole experience.
Visiting a dear family friend who is at end of life all the staff that we met was very friendly and also very professional.
Well done brentwood care centre.
Reply from Abigail Draper, Customer Relations Team at Brentwood Care CentreThank you for your kind feedback. We're pleased to hear that you found the team friendly and professional during your visit. Your words mean a great deal to everyone at Brentwood Care Centre.
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Review of

Brentwood Care Centre

from Stewart M (Son of Resident) published on 11 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in this care home for a year and five months I'm happy to say he is in the right place for his needs. Staff are friendly and aprroaable but sometimes over strecthed, he has a comfortable room which is located in a quite area.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you for taking the time to share your feedback. We're so pleased to hear that your father has been happy with us over the past year and five months and that you feel he is in the right place for his needs. It's wonderful to know he is comfortable in his room and enjoys the quieter area of the home. We truly appreciate your kind words about our team. Our staff work very hard to provide a caring and supportive environment, and your recognition means a lot to them. We also value your understanding regarding how busy the team can sometimes be, and we continually review our staffing and support to ensure the best possible care for our residents.
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Review of

Brentwood Care Centre

from S J (Wife of Resident) published on 10 March 2026
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My husband arrived at the care home directly from hospital following a hip replacement for physio and rehabilitation. He was never seen face to face by a doctor after his arrival & no physiotherapist was in evidence during his stay. I couldn't fill all the ratings because they didn't seem to apply to
us, & the NHS were picking up the bill. His condition didn't improve whole he was there and he was admitted to another hospital after 3 weeks & didn't return
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you for taking the time to share your experience. We are very sorry to hear about your husband's health challenges and that his stay did not meet your expectations. When residents are admitted following a hospital discharge, medical oversight and physiotherapy are often arranged through external NHS services rather than directly by the home. However, we understand how important it is for families to feel informed and reassured about the care and support their loved one is receiving. We are sorry to hear that your husband's condition did not improve during his stay and that he needed to be readmitted to hospital. We would welcome the opportunity to discuss your experience further so we can review the circumstances and address any concerns you may have. Please feel free to contact the home directly so we can speak with you in more detail.
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Review of

Brentwood Care Centre

from D M (Daughter of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just wanted to say "Thank you". I have not wanted my Dad to go into a carehome but he needed to. The support and kindness shown to him is amazing. To see him thriving is lovely. My Dad is so well cared for and the staff are amazing.
Thank you xxx
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind and heartfelt message. We understand that moving a loved one into a care home can be a very difficult decision, and we truly appreciate you placing your trust in us. It means a great deal to hear that your Dad is thriving and that you feel he is well cared for. Our team works very hard to provide support, kindness and dignity to all of our residents, and your words will mean so much to them. Thank you again for taking the time to share this.
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Review of

Brentwood Care Centre

from Jeoffrey H (Friend of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is very clean, staff very helpfil coffee and donoughs are very good.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind review. We're really pleased to hear that you found the home clean and that our staff were helpful. It's also great to know you enjoyed the coffee and doughnuts! We truly appreciate your feedback and hope to welcome you again soon!
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Review of

Queens Court Care Home

from Farah K (Daughter of Resident) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say how the staff members and reception staff is very kind, cheerful and very helpful to me and the family.
They make you feel good and make it easy to ask question when needed.
They all work very well and there is a good team. They should be proud of themselves. Thank you so much.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your lovely review. We're so pleased to hear that you and your family have felt supported by the team and reception staff. Your kind words about their friendliness and teamwork mean a great deal and will be warmly shared with everyone.
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Review of

Queens Court Care Home

from D E (Daughter-in-law of Resident) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Queens Court Care Home is a great place to allow your loved ones to go. Staff are always happy to help.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind review. We're so pleased to hear that you feel confident in the care provided and that the team are always happy to help. Your feedback means a great deal to everyone at Queens Court Care Home.
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Review of

Brentwood Care Centre

from G P (Husband of Resident) published on 3 March 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident at the Brentwood Care Centre for seven and a half years and on the whole the care has been good. The staff under difficult conditions have been first class.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind words and for taking the time to share your experience. It truly means a great deal to all of us at Brentwood Care Centre. We're especially grateful for your recognition of our team. Providing high-quality care, particularly in challenging circumstances is something our staff are deeply committed to, and your feedback reassures us that their dedication is making a difference.
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Review of

Queens Court Care Home

from Sheila C (Daughter-in-law of Resident) published on 28 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Staff are always friendly, the care home is always clean, I would recommend this care home, I think there doing a wonderful job. My relative enjoys living there, and is always praising up the staff and the ways shes looked after.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind review. We're so pleased to hear that your relative is happy and enjoys living here. Your lovely words about the team and the home mean a great deal and are truly appreciated.
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Review of

Queens Court Care Home

from A M (Son of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is fantastic my mother is and looks very happy here no complaints about anything 5 star would recommend Queenscourt it's reasonably cheap plenty of staff and helpful ,food is very good rooms are kept clean , and the entertainment is always good, Elvis was rocking it today with Tina Turner
drinks flowing by Liz she's great,all the staff are great.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your wonderful review! We're so pleased to hear that your mother is happy and that you're impressed with the care, food, cleanliness, and entertainment. It's lovely to know events like today's performance brought so much joy. Your kind words will mean a great deal to the whole team at Queens Court.
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Review of

Queens Court Care Home

from I E (Son of Resident) published on 23 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not believe how nice and polite all the staff in the home were . And really put theirselfs out to make us comfortable . And also my mum is in really good health since being in the home and is looked after by all the staff , couldn't feel any happier about the care that she is getting at Queenscourt
.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your lovely feedback. We're so pleased to hear that you've felt welcomed and comfortable, and that your mum is happy and doing well in our care. Your kind words about the team mean a great deal to everyone at Queens Court.
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Review of

Queens Court Care Home

from Peter W (Husband of Resident) published on 19 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault the place. Everything I ask for is done. The staff are very caring and make me welcome whenever I visit.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for taking the time to leave a review, we appreciate all feedback. We're happy to hear about your experience with the team and that you find them caring and they make you feel welcome. We'll ensure we pass your thoughts on to the team.
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Review of

Brentwood Care Centre

from Vicki R (Friend of Resident) published on 15 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
A very close friend of ours has been in Brentwood care home for respite care for the last three months. The care he's received is excellent every member of staff is kind, they understand peoples individual needs and work very hard. They are always friendly and polite everything is done with a smile.
It spotlessly clean, I praise it very highly.
Reply from Abigail Draper, Customer Relations Team at Brentwood Care CentreThank you for your wonderful review. We're so pleased to hear your friend has received such excellent care and that the team's kindness and understanding have stood out. Your kind words mean a great deal to everyone at Brentwood Care Home.
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Review of

Brentwood Care Centre

from M J (Wife of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience 2.0 out of 5
I was not happy with the care my husband received. Their seemed to be a lack of staff and no interaction with patients. My husband passed away recently. I did not receive any condolences from the management team.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you for sharing your experience, and we are truly sorry for your loss. We regret that your experience did not meet your expectations. We take feedback like this very seriously and would welcome the opportunity to speak with you directly, listen to your concerns. Our thoughts are with you during this time.
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Review of

Queens Court Care Home

from Jill E (Daughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is one of the good ones, It is a home from home for both my Mum (risiding 3 years) & mother in law (residing 18 months). It really feels like family when you arrive to visit & they Treat all the residents with respect & look after them like they are there own.
On 28th Jan 2026 my mother
in law was 102 years old & Liza (the aciviities Manager) laid on a birthday party for her. The family were all there, a cake was make, many of the residents attended & they even had a great solo artist (singing & playing Gutiar) all the old song that got the residents singing along. It truly was an amazing afternoon & I know my mother in law throughly enjoyed herself.
If you need a care home this is one of the best.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for such a lovely and heartfelt review. We're delighted to hear that both your mum and mother-in-law feel so at home with us, and that the birthday celebration was such a special and memorable occasion. Your kind words about the team and the family atmosphere mean a great deal to everyone here.
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Review of

Queens Court Care Home

from Adam P (Friend of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very welcoming and are always very caring towards the residents. There are daily activities which involve all residents and are very interactive. This is an excellent provider and everyone should be commended for their level of service.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind review. We're so pleased to hear that you've found the team welcoming and caring, and that the daily activities are engaging. Your lovely words of appreciation mean a great deal to everyone here.
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Review of

Queens Court Care Home

from Stephen P (Friend of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Queens Court Care Home is an outstanding provider of quality care for its residents. The staff are a real credit to the home. They are always kind, friendly and helpful. The management team should be praised for the quality of provision and its excellent to see staff training taking place on a regular
basis. Without a doubt a care home to be proud of!
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your wonderful review. We're so pleased to hear your positive feedback about the care, the team, and the commitment to high standards. Your kind words mean a great deal to everyone at Queens Court Care Home and will be proudly shared with the team.
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Review of

Brentwood Care Centre

from C H (Nephew of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found Brentwood Care Centre to be excellent providers of care for our relative, who was well looked after, well fed, and happy.
Reply from Abigail Draper, Customer Relations Team at Brentwood Care CentreThank you for your kind review. We're so pleased to hear that your relative was well cared for, and happy during their time with us. Your feedback is truly appreciated.
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Review of

Brentwood Care Centre

from P W (Sister of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was always welcomed by the carers with genuine smiles, kindness and approachability. Despite such few staff on the floor they maintained a cheerful and relaxed atmosphere.
The receptionists welcome and helpfulness was beyond words: I "off loaded" to her and within minutes she had contacted the Parkinson's
nurse for me. When my sister died she arranged her favorite music to be played as her body was carried through the reception.
Reply from Abigail Draper, Customer Relations Team at Brentwood Care CentreThank you for sharing such a heartfelt review. We are truly sorry for your loss and honoured to have cared for your Sister. We're pleased to hear that you felt welcomed and supported by the team, and that their kindness and calm approach made a positive difference. It's lovely to know that the care and personal touches from the staff were meaningful to you, and your words will be greatly appreciated by everyone here.
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Awards / Recognitions (6)

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