Care Homes Owned by RCH Care Homes Ltd in Essex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Essex

Only the locations & reviews in Essex for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1108 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Essex (2)

2 Care Homes owned by RCH Care Homes Ltd in Essex
Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood CM15 9NG 

9.8 164 reviews
"My mother-in-law has had exceptional care over the past 2 months. She was fairly withdrawn when she arrived but the staff have been…"   Read all 164 reviews
Location Type Care Home

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that… Read more about Brentwood Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 112 Rooms from £1,550 / week
Queens Court Care Home

52 Lower Queens Road, Buckhurst Hill IG9 6DS 

9.7 148 reviews
"A wonderful care home. Clean with wonderful staff. My mum was at end of life and she passed there in dignity and comfort. Well cared…"   Read all 148 reviews
Location Type Care Home

Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that… Read more about Queens Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 90 Rooms from £1,550 / week

RCH Care Homes Ltd Reviews in Essex (312)

9.6

RCH Care Homes Ltd has a Group Review Score of 9.6 (9.646) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Queens Court Care Home

from Ian R (Son of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care home. Clean with wonderful staff.
My mum was at end of life and she passed there in dignity and comfort. Well cared after.
People of note lady in reception, and a staff member in the care and regency suite.
Overall very good care home. Well managed and staff got to know me personally
in 2 wks.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your kind and thoughtful review. We're so sorry for your loss, and it means a great deal to know your mum was cared for with dignity and comfort during her time with us. Your words about our team and the personal support you received will be shared with everyone and are deeply appreciated.

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Review of

Queens Court Care Home

from Farah K (Daughter of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff that help me to put together a wonderful birthday spread for my mum. The catering was excellent and it was beautifully decorated. The family had amazing time. We are all happy with the service and I give credit to everyone that has made us all so welcome at all times and made
her day.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your lovely review. We're delighted to hear that your mum's birthday celebration was so special and that you and your family had such a wonderful time. Your kind words about the catering, decorations, and warm welcome will mean so much to the whole team.

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Review of

Queens Court Care Home

from Margaret D (Daughter of Resident) published on 29 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having moved my father from a previous home to Queens Court, I couldn't have wished for a better place for him. He was made to feel completely happy and treasured; a wonderful gift. Thank you.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your lovely review. We're so pleased to hear that your father feels happy and valued at Queens Court-it truly means a lot to us. Your kind words are a wonderful acknowledgment for the whole team, and we're grateful for your trust.

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Review of

Brentwood Care Centre

from Bob B (Son-in-law of Resident) published on 27 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has had exceptional care over the past 2 months. She was fairly withdrawn when she arrived but the staff have been wonderful and she has come on in leaps and bounds. She made friends with some of the other residents and was very well supported by the staff.
This is a happy place and
I would recommend it to anyone considering a placement.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear that your mother-in-law has made such wonderful progress and found comfort, friendship, and support with us. Our team is dedicated to creating a happy and nurturing environment, and it means a lot to know that this has made a positive difference for her and your family. Your recommendation is greatly appreciated.

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Review of

Queens Court Care Home

from Sandra G (Niece of Resident) published on 27 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have the highest regard for staff at Q.C.C.H. Since 16/1/23, our Aunt has been with them. They have looked after our aunt, emotionally and physically, also supporting us. Ever more so now she is coming to the end of her life, always having time to talk with us and have a laugh. Management are always
polite, but we don't come into contact with them very often.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your kind words. We're so pleased your aunt has been cared for with compassion and that you've felt supported as a family. Our General Manager, is always happy to see you and her door is open should you ever need anything.

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Review of

Queens Court Care Home

from Maxine P (Daughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Queens Court Care Home is very well run, very comfortable and very friendly staff, always ready to help. Mum's very well looked after. We wouldn't have picked this care if it wasn't good enough for our lovely mum.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your kind words. We're so pleased to hear that you feel confident in the care your mum receives and that you've found Queens Court to be well run, comfortable, and friendly. Your trust means a great deal to us, and we're honoured to be looking after your lovely mum.

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Review of

Queens Court Care Home

from D W (Partner of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very friendly and all the carers are unfailingly kind. The lifestyle lead does a fantastic job and organises many different fun events for the residents. The nursing staff are very diligent in ensuring resident's medical issues are addressed. The reception staff always offer a cheerful welcome.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your lovely review. We're so pleased to hear that you've found the home friendly and our team consistently kind and welcoming. It's wonderful to know the Lifestyle Lead's events are enjoyed and that our nursing staff's diligence is recognised. Your kind words will be shared with the whole team, including our cheerful reception staff, who will be delighted by your feedback.

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Review of

Brentwood Care Centre

from M P (Sister of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative entered Brentwood Care Centre for rehab, after a long spell in hospital, unable to walk and still qiute unwell. After an initial assessment every helped the resident to get back to normal. Walking alone and socialising with other residents. All staff are friendly and respectful of the resident's
needs and wishes giving encouragement and assistance to and recovery The family were kept informed throughout, I would not hesitate to recommend Brentwood Care Centre.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind and thoughtful review. We're delighted to hear that your relative made such positive progress during their time at Brentwood Care Centre. Supporting our residents on their journey to recovery both physically and emotionally is at the heart of what we do, and it's wonderful to know our team's care and encouragement made a difference. We truly appreciate your recommendation and are grateful for the trust you placed in us.

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Review of

Queens Court Care Home

from C G (Nephew of Resident) published on 13 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is satisfactory.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your review and for awarding five stars across all categories. We're so pleased to know that you are happy with all aspects of the home and the care provided. Your feedback is greatly appreciated and will be shared with the whole team, as it means a lot to know our efforts are recognised.

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Review of

Brentwood Care Centre

from Beryl H (Wife of Resident) published on 13 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is brilliant
Staff are brilliant my husband is happy here this is the second home he has been in. and it is wonderful my husband is really happy here.
All my family is more than happy with everything, so much goes on here for the residents its wonderful.
and I can get here, by car its near.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your lovely feedback. We're absolutely delighted to hear how happy your husband is at Brentwood Care Centre. Knowing that both he and your family feel comfortable, supported, and welcomed here is exactly what we strive for every day. We're also glad to hear that the location works well for you and makes visiting easier. Thank you again for your kind words and continued trust, it's a pleasure to care for your husband.

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Review of

Brentwood Care Centre

from Kate L (Daughter of Resident) published on 13 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a carer in profession, I have worked in many sectors of care. I cannot praise Brentwood Care Centre enough. My parents are receiving the best care possible. Both have different needs & are fully catered for. There are plenty of activities to join in & are encouraged to do so. Special dates i.e; birthdays,
anniversaries, are celebrated, extra effort is made to make the residents feel at home.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind words and thoughtful feedback. We're truly honoured to care for your parents and to hear such high praise from someone with professional experience in the care sector means the world to us. At Brentwood Care Centre, we strive to create not just a safe and supportive environment, but a true home for all our residents where individual needs are met with compassion, and special moments are celebrated together. It's wonderful to know that this is being reflected in your family's experience. Thank you again for your trust and support.

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Review of

Brentwood Care Centre

from Keith W (Brother of Resident) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Experience was very satisfactory.
Staff & nurses were very professional
Reply from Abigail Draper, Customer Relations Team at Brentwood Care Centre

Thank you for your kind review and excellent five-star ratings across so many areas. We're so pleased to hear that your experience at Brentwood Care Centre was such a positive one, and that our staff and nurses made a lasting impression with their professionalism. Your feedback is truly appreciated and will be shared with the whole team. It means a lot to know our efforts are recognised and valued.

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Review of

Brentwood Care Centre

from A P (Brother-in-law of Resident) published on 8 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After 5 months in hospital my brother-in-law was moved into Brentwood Care Centre rehabilitation. He was very frustrated at his slow progress in hospital and was not initially a very happy man. His situation was quickly assessed and steps were taken to assist in his rehab. The staff were amazing and
it is clear to see that the change in all aspects of his recovery are beyond all expectations.
This has been an excellent experience for all involved in the family and I would unreservedly recommend Brentwood Care Centre.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for taking the time to share your kind words and thoughtful feedback. We're truly honoured that you entrusted our home with your brother-in-law's journey.We understand how challenging a long hospital stay can be, both physically and emotionally, so it's incredibly rewarding to hear that he experienced such a positive transformation while in our care. Our team is dedicated to supporting each resident with compassion, professionalism, and personalized attention, and it's wonderful to know their efforts made a meaningful difference.Your recommendation means a great deal to us, and we're so pleased that your entire family had a positive experience.

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Review of

Queens Court Care Home

from D D (Husband of Resident) published on 1 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife was admitted to Queens Court she was given wonderful care, and I, as a husband, was allowed to work with wonderful staff and wonderful managers. I will recommend anybody who needs a care home to be lucky enough to be admitted to Queens Court Care Home. I would like to express my thanks
to all the staff who help me, being kind to me and look after my lovely wife's care.
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Review of

Brentwood Care Centre

from Dawn B (Partner of Resident) published on 22 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival the staff couldn't do enough, not just for my partner but myself and neice. Staff came to number his cloths for the laundry and hung them up, I asked if I could help they said no no its our pleasure. Every member of staff that I have met have been wonderful very helpfull. My partner has only
been here a few days but I can see a big difference in him already, he is much calmer and happy he smiles. I can not thank the staff enough.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind and thoughtful words. We are truly touched by your feedback and delighted to hear that you, your partner, and your niece felt so warmly welcomed by our team.It means a great deal to us to know that the care and support we provide made such a positive impact so early on. Seeing your partner calmer, happier, and smiling is exactly what we strive for every day. Our staff take great pride in treating every resident and their family with compassion and respect, and your recognition of their efforts is sincerely appreciated.

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Review of

Queens Court Care Home

from H G (Nephew of Resident) published on 17 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find most things good and have no complaints.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care Home

Thank you for your feedback! We're glad to hear you're happy with things overall. If you ever do have any suggestions or concerns, please don't hesitate to let us know-we're always here to help.

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Review of

Queens Court Care Home

from J C (Son of Resident) published on 14 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
VE Day celebrations were well thought out and very enjoyable.
Entertainment laid on was very good.
Staff interactions were excellent.


Generally the home is of ok condition but could probably do with a bit of renovation & modernisation

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Review of

Queens Court Care Home

from Gillian W (Sister of Resident) published on 13 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Just been to the VE Day party at Queens Court in Buckhurst Hill. Great afternoons entertainment. Singing and dancing. Lots of cakes, sandwiches and drinks. Lots of happy faces. A good afternoon had by all. did a fantastic job organising it all.
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Review of

Queens Court Care Home

from Mike W (Son of Resident) published on 13 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic VE Day celebration today organised by the care home activities team with dancers and singer with everyone included and what the manager and her amazing team did for everyone was superb! Highly recommend all the activities which includes everyone.
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Review of

Brentwood Care Centre

from Debbie W (Daughter of Resident) published on 8 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad came to Brentwood Care Centre only for a short time sadly.
But his time there, he was safe, well looked after and cared for to the highest quality.
The building and rooms are lovely, clean and comfortable.
From entering the building, the lady on reception was so kind, welcoming and caring
and made us all feel relaxed and happy. The time we were there especially during when we lost Dad at the end, she gave so much time, care, and love to us, that we will always be grateful. The nurses and care staff on Balmoral were so kind and attentive to Dad and really got to know him well. They nursed him with such care at the end and were gentle and compassionate.
All the staff at Brentwood Care Centre made our time there and experience a very personal one that we will always appreciate. We are so pleased Dad was able to be there for the last few months of his life and only wish he'd been there longer.
Thank you to everyone at Brentwood Care Centre.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for sharing your experience with us. We are truly honoured to have been a part of your father's journey and to have provided care and comfort during his time at Brentwood Care Centre.Your kind words about our staff, especially those on Balmoral and at reception, mean the world to us. We are so grateful to hear that you felt welcomed, supported, and cared for during such a difficult time. It is always our goal to provide compassionate and personal care, and knowing that we were able to make a difference for your family is incredibly meaningful.Thank you again for taking the time to share your experience, it truly means a great deal to all of us at Brentwood Care Centre.

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Awards / Recognitions (6)

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