Care Homes Owned by RCH Care Homes Ltd in Essex
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Essex for RCH Care Homes Ltd are showing below.
View the details of all 9 locations (with 1151 reviews) owned by RCH Care Homes Ltd
RCH Care Homes Ltd Locations in Essex (2)
Brentwood Care Centre
9.8
172 reviews
Larchwood Gardens, Pilgrims Hatch, Brentwood CM15 9NG
"From the time my wife was admitted to the care home, she was looked after with respect. With all her needs covered from the moment you…" Read all 172 reviews
Location Type Care Home
Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that… Read more about Brentwood Care Centre
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 112 Rooms
- from £1,550 / week
Queens Court Care Home
9.7
153 reviews
52 Lower Queens Road, Buckhurst Hill IG9 6DS
"I meet residents on a weekly basis since September and have found that, although some of them will complain, they also all acknowledge when…" Read all 153 reviews
Location Type Care Home
Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that… Read more about Queens Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 90 Rooms
- from £1,550 / week
RCH Care Homes Ltd Reviews in Essex (325)
9.7
RCH Care Homes Ltd has a Group Review Score of 9.7 (9.671) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.
Review of
Queens Court Care Home
from L B (Regular Volunteer) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I meet residents on a weekly basis since September and have found that, although some of them will complain, they also all acknowledge when developing this stay that there is a lot of good things and that the staff is nice and helpful, some of them are described as friendly by some residents. That is
also my experience in my limited interactions with them. The place is also well cared for, clean and feels welcoming. Since I don't pay nor eat nor get care, I cannot note on all criteria but have never seen anything that I would feel uncomfortable with if my relatives were there.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for sharing such a thoughtful and balanced review. We're pleased to hear that your regular visits have given you a positive impression of the home, the friendly and helpful team, and the welcoming environment. It's reassuring to know you've consistently observed good care and cleanliness, and we truly appreciate your perspective as someone who sees the day-to-day interactions with residents. Your feedback means a great deal to us.
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Review of
Brentwood Care Centre
from Geoff S (Husband of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the time my wife was admitted to the care home, she was looked after with respect. With all her needs covered from the moment you walked through the front door, you were greeted with smiles and overall friendly faces. All staff were always helpful and professional. Many thanks to all.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for taking the time to share your kind words. We're truly grateful for your feedback. It's wonderful to hear that your wife felt respected and well cared for with us, and that our team's friendliness and professionalism made a positive difference to you. Your appreciation means a great deal to our staff, who are dedicated to providing a welcoming and supportive environment for every resident and their family.
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Review of
Queens Court Care Home
from Tony L (Son of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited several care homes looking for a suitable place for mum.
Queens Court quickly became the favoured one as they had a great events/activities programme and I also witnessed staff being caring and attentive towards the residents, always treating them with respect.
I booked mum in for an initial
Queens Court quickly became the favoured one as they had a great events/activities programme and I also witnessed staff being caring and attentive towards the residents, always treating them with respect.
I booked mum in for an initial
month trial period. Within a week or so I knew it was the right place for her and the staff helped her to settle in very quickly.
Mum has now been a resident for four months and I visit her regularly each week. During this time I have found that the food, cleanliness, activities, events, facilities, safety and security have been excellent. All mums needs are catered for and the staff make time to engage with each resident just having a chat too.
Families and friends of the residents are always made welcome and are encouraged to visit and go to the excellent events.
It has given our family peace of mind to know she is well cared for and it is good value for money too.
Mum has now been a resident for four months and I visit her regularly each week. During this time I have found that the food, cleanliness, activities, events, facilities, safety and security have been excellent. All mums needs are catered for and the staff make time to engage with each resident just having a chat too.
Families and friends of the residents are always made welcome and are encouraged to visit and go to the excellent events.
It has given our family peace of mind to know she is well cared for and it is good value for money too.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for such a thoughtful and detailed review. We're delighted to hear that Queens Court quickly became the right choice for your mum and that she settled in so well during her trial period. It's wonderful to know you've been consistently impressed with the food, cleanliness, activities, safety, and the warm welcome offered to families. Your kind words about the team's attentiveness and the peace of mind this has brought your family mean a great deal to everyone here.
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Review of
Brentwood Care Centre
from Sheila D (Mother of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son is a resident in Brentwood care home. The home is very clean homley and welcoming.
The staff are caring helpful compasionate and very approachable. I feel my son is lucky to be in such a good environment.
The staff are caring helpful compasionate and very approachable. I feel my son is lucky to be in such a good environment.
Reply from Abigail Draper, Customer Relations Team at Brentwood Care CentreThank you for your lovely review. We're so pleased to hear that you find Brentwood Care Centre clean, welcoming, and homely, and that you feel supported by our caring and approachable team. It means a great deal to know you feel your son is in a positive environment-your kind words will be warmly shared with everyone here.
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Review of
Queens Court Care Home
from S B (Husband of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife had a lovely time and was looked after very well.
The reception was very welcomed and helpful, so was all the staff and chef.
Hope she comes back, I'll be happy.
The reception was very welcomed and helpful, so was all the staff and chef.
Hope she comes back, I'll be happy.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind review. We're so pleased to hear that your wife had a lovely stay and felt well cared for. It's wonderful to know that the warm welcome from reception, the support from the team, and the meals from the chef all made a positive difference. Your feedback is truly appreciated.
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Review of
Brentwood Care Centre
from Anita F (Stepdaughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My stepdad was only in the care of Brentwood Care Centre for a short time, but whilst he was there he was treated with kindness and respect. The facilities were good, and the staff were courteous and professional. Bridgide patiently explained everything to us and the Receptionish (Sharon I think) was
very kind and helpful.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for taking the time to share your kind words. We're very pleased to hear that your stepdad was treated with kindness and respect during his time at Brentwood Care Centre. Our team works hard to provide a caring and supportive environment for all our residents and their families, and it's wonderful to know that Brigide and Sheron made a positive impression. We'll be sure to pass along your lovely feedback to them and the rest of the team.
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Review of
Brentwood Care Centre
from J C (Son of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has now been living here since June 2025.
Rhiannon made the who process extremely easy for both Mum and myself.
Her new room looked amazing, the staff were happy to help and within a week Mum had settled in well.
Mum now has the level of care she needs, and as a family we enjoy visiting
Rhiannon made the who process extremely easy for both Mum and myself.
Her new room looked amazing, the staff were happy to help and within a week Mum had settled in well.
Mum now has the level of care she needs, and as a family we enjoy visiting
her there.
Rhiannon as an individual went above and beyond to make this process run smoothly.
Thank you all x
Rhiannon as an individual went above and beyond to make this process run smoothly.
Thank you all x
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your mother has settled in well and that the transition felt smooth and supported for both of you. Thank you again for your trust and support. We're honoured to have your mum with us.
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Review of
Queens Court Care Home
from Julie R (Niece of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean and friendly excellent food. Very calm atmosphere. Feels like staff and residents are one big family. And the resident cat is brilliant to see. He gets along with all the residents staff and visitors.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your lovely review. We're delighted to hear that you enjoy the warm, family atmosphere and that you've noticed the calm, friendly environment and great food. We're also glad our resident cat has made such a good impression-he's certainly a much-loved member of the home!
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Review of
Queens Court Care Home
from Roger P (Son-in-law of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The facilities provided are of a very high standard, the staff always appear caring and attentive.
Exercise classes and other social functions are very well organised and very much appreciated.
The catering is of a very good standard, the variety and quality of the food appeals to my mother-in-law.
Exercise classes and other social functions are very well organised and very much appreciated.
The catering is of a very good standard, the variety and quality of the food appeals to my mother-in-law.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind and thoughtful review. We're so pleased to hear that you're happy with the high standard of our facilities, care, and activities. It's wonderful to know your mother-in-law enjoys the food and that the team's efforts are so appreciated. Your feedback means a great deal to us all.
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Review of
Brentwood Care Centre
from Peter B (Son of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a family we were very pleased with the levels of care our late father received whilst a resident of the care home.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind words. We're truly grateful that you took the time to share your experience. It was an honour to care for your late father, and we're so pleased to know that our support brought some comfort to your family during such an important time. Please accept our heartfelt condolences once again, and thank you for trusting us with his care.
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Review of
Brentwood Care Centre
from J H (Respite Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very comfortable and generally felt well looked-after.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind words. We're delighted to hear that you felt comfortable and well looked-after during your time at Brentwood Care Centre. Providing a safe, supportive, and homely environment is at the heart of what we do, and it's always lovely to hear when that's reflected in our residents' experiences.
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Review of
Brentwood Care Centre
from Kim H (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everything at this home is fantastic, from the minute you enter at reception it's warm and welcoming. The rooms are beautiful, the communal areas are lovely but most importantly the staff are kind, caring, knowledgeable and really friendly. At a very difficult and sad time they have helped me feel happy
and calm about my mums care They really care about her and I couldn't hope for her to be in a better home. Thank you to everyone at the Brentwood Care Centre.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind words. We're truly touched to hear that you and your mum have felt supported and cared for during such a difficult time. Our team at Brentwood Care Centre is dedicated to creating a welcoming and compassionate environment, and it means the world to us to know we've made a positive difference for your family. We'll be sure to share your lovely comments with the entire staff.
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Review of
Brentwood Care Centre
from Kay B (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the care, the staff are very friendly and helpfull.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you for your kind feedback! We're delighted to hear you're happy with the care and that our staff have been friendly and helpful. It's our pleasure to support you and your family.
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Review of
Queens Court Care Home
from Ian R (Son of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A wonderful care home. Clean with wonderful staff.
My mum was at end of life and she passed there in dignity and comfort. Well cared after.
People of note lady in reception, and a staff member in the care and regency suite.
Overall very good care home. Well managed and staff got to know me personally
My mum was at end of life and she passed there in dignity and comfort. Well cared after.
People of note lady in reception, and a staff member in the care and regency suite.
Overall very good care home. Well managed and staff got to know me personally
in 2 wks.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind and thoughtful review. We're so sorry for your loss, and it means a great deal to know your mum was cared for with dignity and comfort during her time with us. Your words about our team and the personal support you received will be shared with everyone and are deeply appreciated.
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Review of
Queens Court Care Home
from Farah K (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you to all the staff that help me to put together a wonderful birthday spread for my mum. The catering was excellent and it was beautifully decorated. The family had amazing time. We are all happy with the service and I give credit to everyone that has made us all so welcome at all times and made
her day.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your lovely review. We're delighted to hear that your mum's birthday celebration was so special and that you and your family had such a wonderful time. Your kind words about the catering, decorations, and warm welcome will mean so much to the whole team.
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Review of
Queens Court Care Home
from Margaret D (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After having moved my father from a previous home to Queens Court, I couldn't have wished for a better place for him. He was made to feel completely happy and treasured; a wonderful gift. Thank you.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your lovely review. We're so pleased to hear that your father feels happy and valued at Queens Court-it truly means a lot to us. Your kind words are a wonderful acknowledgment for the whole team, and we're grateful for your trust.
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Review of
Brentwood Care Centre
from Bob B (Son-in-law of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law has had exceptional care over the past 2 months. She was fairly withdrawn when she arrived but the staff have been wonderful and she has come on in leaps and bounds. She made friends with some of the other residents and was very well supported by the staff.
This is a happy place and
This is a happy place and
I would recommend it to anyone considering a placement.
Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care CentreThank you so much for your kind words and for taking the time to share your experience. We're truly delighted to hear that your mother-in-law has made such wonderful progress and found comfort, friendship, and support with us. Our team is dedicated to creating a happy and nurturing environment, and it means a lot to know that this has made a positive difference for her and your family. Your recommendation is greatly appreciated.
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Review of
Queens Court Care Home
from Sandra G (Niece of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have the highest regard for staff at Q.C.C.H. Since 16/1/23, our Aunt has been with them. They have looked after our aunt, emotionally and physically, also supporting us. Ever more so now she is coming to the end of her life, always having time to talk with us and have a laugh. Management are always
polite, but we don't come into contact with them very often.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind words. We're so pleased your aunt has been cared for with compassion and that you've felt supported as a family. Our General Manager, is always happy to see you and her door is open should you ever need anything.
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Review of
Queens Court Care Home
from Maxine P (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Queens Court Care Home is very well run, very comfortable and very friendly staff, always ready to help. Mum's very well looked after. We wouldn't have picked this care if it wasn't good enough for our lovely mum.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your kind words. We're so pleased to hear that you feel confident in the care your mum receives and that you've found Queens Court to be well run, comfortable, and friendly. Your trust means a great deal to us, and we're honoured to be looking after your lovely mum.
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Review of
Queens Court Care Home
from D W (Partner of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very friendly and all the carers are unfailingly kind. The lifestyle lead does a fantastic job and organises many different fun events for the residents. The nursing staff are very diligent in ensuring resident's medical issues are addressed. The reception staff always offer a cheerful welcome.
Reply from Abigail Draper, Customer Relations Team at Queens Court Care HomeThank you for your lovely review. We're so pleased to hear that you've found the home friendly and our team consistently kind and welcoming. It's wonderful to know the Lifestyle Lead's events are enjoyed and that our nursing staff's diligence is recognised. Your kind words will be shared with the whole team, including our cheerful reception staff, who will be delighted by your feedback.
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Awards / Recognitions (6)
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