RCH Care Homes Ltd in Cambridgeshire | 2 Care Homes

Review of
Woodlands Care Centre
from C R (Friend of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

My husband has been in Woodlands for over, three years. It took him a little time
to settle in but thanks to the kindness shown by Roxy and Nick he became much more calm and relaxed. Unfortunately he has a time limiting prognosis and is now totally reliant on his careers. The carers on Dove have been

brilliant and so thoughtful.
I visit a lot and am always made most welcome. very grateful ,.
I know my husband is safe and that is so important.

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Review of
Woodlands Care Centre
from Sue S (Friend of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

I have visited several times and found the staff to be kind, helpful and happy. The room was clean and comfortable. Not sure about the food. Not there at mealtimes.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind feedback. We're pleased to hear you found the team welcoming and the room clean and comfortable. We appreciate you taking the time to share your experience.

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Review of
Woodlands Care Centre
from S S (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

I find all the staff to be very polite and caring. My dad is treated with respect and kindness. The nursing care is excellent, and I'm always kept informed of any changes in dad.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind review. We're so pleased to hear that your dad is treated with such respect and kindness, and that you feel well informed and supported. Your words about the nursing care and team mean a great deal to us.

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Review of
Orchard House Care Home
from Trevor C (Partner of Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

My first impressions of Orchard House Care Home, warm, very, and welcoming members of staff. The manager and all staff work together to make sure the residents feel safe, respected and cared for everyday. A great range of activities, outings and service for the residents, organised by the hardworking

activities team. Nothing ever seems to much trouble for the hardworking staff. The decision to settle my partner at Orchard House, was the best one we could have ever made. Thank you.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your wonderful and thoughtful review. We're so pleased to hear that Orchard House felt warm and welcoming from your very first visit, and that you've felt confident in the care, respect, and support your partner receives. Your kind words about the team and activities mean a great deal to everyone here, and we're honoured to be part of your partner's care journey.

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Review of
Orchard House Care Home
from Emma F (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

Lovely Care Home with kind caring Staff, we are happy our mum and dad are here and well cared happy for.
Thank you,
Emma

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind review. We're so pleased to hear that both your mum and dad are happy here. Your lovely words about the team mean a great deal to us all.

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Review of
Woodlands Care Centre
from C M (Son of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

My father's discharge from hospital was complex - he was facing having to go to a delirium bed somewhere. Two care homes assessed him but were unable to take him. However from my first contact with Woodlands, the contact with their nurse, the scene changed entirely. I knew he would be in safe hands

from the extremely professional and sensitive way the staff talked - I was proved right. The care he received was outstanding and the transition to palliative care was seamless. I felt tremendously relieved that he was in a good place at the end. As well as Alzheimer's he had co-morbidities which the nurses took in their stride eg the bedsores he had on admission disappeared within a day or two.
The most important thing is the quality of the care and the consummate skills of the staff; dad's needs were very swiftly understood and met. The whole ethos of the place is exceptional-and I've had cause to visit many care homes in the past! So can compare.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for sharing such a heartfelt and thoughtful review. We're truly honoured that Woodlands was able to support your father during such a complex and difficult time, and that you felt reassured by the care, professionalism, and compassion shown by the team. Your kind words about the seamless support and the ethos of the home mean a great deal to everyone here, and we're grateful for the trust you placed in us.

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Review of
Woodlands Care Centre
from E M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

From the moment we were greeted at reception Woodlands made an excellent impression on us. As the first days progressed it was clear that the most import aspects of the care home are embodied in Woodlands. Quick to respond to our father's needs, patience when interacting with him, and genuinely caring

shown at all levels - from Heads to the Cleaning Staff. Excellent!

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your wonderful review. We're so pleased to hear that Woodlands made such a positive impression from the very start. Your kind words about the whole team, at every level, mean a great deal to us all.

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Review of
Orchard House Care Home
from J K (Wife of Resident) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

We were always treated with respect and our feeling were also took into account. We were always asked if they could help in any way, offered food and drinks.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind feedback. We're so pleased to hear that you felt respected, supported, and well looked after during your visits. Your comments about the care and hospitality shown mean a great deal to our team.

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Review of
Woodlands Care Centre
from Shane L (Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

I love living at Woodlands care centre, every staff member is very kind from the carers to the cleaner and management and as well. I enjoy spending time in their enclosed garden and joining in the various activities.
Personal care is of very high standard, nurses are on hand 24 hrs per day, recommend

for dementia care, stroke respite and permanent care. Doctors are coming here every week for check ups.
It is a first class service, well recommended.

Reply from Rubina Manager, General Manager at Woodlands Care CentreThank you for this wonderful review.

We are pleased to hear that you love living at Woodlands Care Centre

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Review of
Woodlands Care Centre
from L D (Friend of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

Excellent home. Caring and committed staff. Good facilities, nutritious food and excellent range of activities. My friend is very settled and happy at Woodlands home.There are good opportunities for residents to go out on visits. Staff are always on hand to help and reassure. I highly recommend this

care home.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your lovely review and recommendation. We're delighted to hear that your friend is happy and settled at Woodlands Care Centre and that you've been impressed by the care, food, and range of activities. It's wonderful to know our team's support and reassurance have made such a positive difference-your kind words mean a great deal to everyone here.

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Review of
Woodlands Care Centre
from A R (Wife of Resident) published on 31 October 2025 Submitted via Website • Report

Overall Experience

Woodlands Care Centre is special as it caters so expertly for residents living with dementia and who have high complex needs. Many of the staff have been at the home for many years and are very skilled, caring and committed to their very challenging jobs. They provide expert support in a caring atmosphere

which offers dignity and well-being in residents' latter years of life

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your thoughtful and heartfelt review. We're so pleased to hear your appreciation for the dedication and expertise of our long-serving team. Supporting residents living with dementia with compassion, dignity, and skill is at the heart of everything we do, and your kind words mean a great deal to everyone at Woodlands Care Centre.

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Review of
Orchard House Care Home
from Anne C (Sister of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

My brother spent nearly a year with Orchard House Wisbech. The care he received there was excellent, nothing was any trouble to the staff. Medical staff, carers, and everybody who helped him. Laundry staff, cleaners and gardeners everyone was brilliant.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your lovely review. We're so pleased to hear that your brother received excellent care and that the whole team-from nursing and care staff to laundry, cleaning, and gardening-made such a positive difference. Your kind words will mean a great deal to everyone at Orchard House.

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Review of
Orchard House Care Home
from T F (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

They have recently allowed us to hold my late Dad's wake in the lounge. Also provided the food, which was absolutely amazing and the staff and care my dad received were very good too. During his last days, I couldn't fault the support and care we also received.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your heartfelt review. We're truly sorry for your loss and are honoured to have been able to support you and your family during such a difficult time. It means a great deal to know that you were pleased with the care your dad received and that the team could help make his wake a special and comforting occasion.

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Review of
Orchard House Care Home
from David R (Nephew of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff treat the people with much respect, tending to all their needs, they do many activities for them, taking them out and arranging things for them in the home. They are a caring bunch of people. The home is always clean with everything in its place, the meals are varied, and all food looks good.

This has got to be the most well run care home I have ever visited; nothing is too much trouble for the carers.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your wonderful review. We're delighted to hear your kind words about the care, respect, and support shown by our team, as well as the activities, cleanliness, and meals. It means a great deal to know you feel the home is so well run, and your feedback will be proudly shared with everyone here.

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Review of
Orchard House Care Home
from R B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

I would like to recognise the exceptional care given on the birthday of my mum on her birthday,
I would like to recognise Miranda as to what others should aspire to her values as a carer and a can do attitude

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your lovely review. We're so pleased to hear your mum's birthday was made special and that she enjoyed her day. It is lovely to hear how much you value Miranda, our Lifestyle Lead, and the exceptional care and positivity she brings to her role. Your kind words about her dedication and "can do" attitude will mean a great deal to her and the whole team.

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Review of
Woodlands Care Centre
from A S (Husband of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

My wife came to Woodlands during September 2024, and she is settled in very quickly, seems very happy and although the dementia continues to degrade. My family and I are very grateful for the care being provided. And for the Assistance of all the staff.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your thoughtful review. We're so pleased to hear that your wife has settled in well and seems happy. Your kind words about the care and support provided by our team mean a great deal and will be shared with everyone at Woodlands.

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Review of
Woodlands Care Centre
from Haley B (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

The staff are very welcoming and care for my father's needs with sensitivity. The reception staff and manager are also approachable and professional; they put the needs of the resident first. We are very happy with the cleanliness, and the food is also of a high standard.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind review. We're so pleased to hear that your father is being cared for with sensitivity and that you've found our team welcoming, approachable, and professional. Your comments about the cleanliness and food are greatly appreciated and will be shared with the whole team.

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Review of
Woodlands Care Centre
from S E (Granddaughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Fantastic staff, very friendly and welcoming. My Nan seems very well cared for. Her room is very clean and tidy and she had lots of juice to drink. They seem to put lots of activities on and there seems to be many residents taking part in them.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you so much for your lovely review. We're delighted to hear that your Nan is well cared for and that you've found the staff friendly and welcoming. We're so pleased you've noticed the range of activities and how engaged our residents are. Your kind words mean a lot to the whole team.

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Review of
Woodlands Care Centre
from Julie B (Wife of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

I'd like to thank everyone at Woodlands for the care and support they gave my husband during his time there. Sadly, he has now passed away, but I'm very grateful that he was looked after with kindness and respect. The staff were always thoughtful, patient and professional. It was reassuring to know

he was in safe hands, they kept me informed and involved throughout. Their support made a difficult time a little easier, thank you.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you so much for your kind and heartfelt words during such a difficult time. We're truly sorry for your loss and are honoured to have been part of your husband's care. It means a great deal to know that our team was able to offer support, kindness, and reassurance when it was most needed. Your gratitude will be shared with the whole team at Woodlands, and we're keeping you in our thoughts.

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Review of
Orchard House Care Home
from H P (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

My sister got married early May and we really wanted our mum to still be apart of the special day. Before the wedding the staff communicated the plan for the day. It all worked out perfectly. Seeing mum at the front of the church looking happy, proud and dressed lovely. Brought tears to my eyes. Mum

was overwhelmed with being apart of the special day. Mum was treated with dignity. A big thank you to the staff involved.

Reply from Sarah Watson, General Manager at Orchard House Care HomeThank you for your review, we are happy that mum managed to attend your sisters day and enjoy the special day with you all. I will pass the feedback onto the team.

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Care Homes Owned by RCH Care Homes Ltd in Cambridgeshire

RCH Care Homes Ltd Locations in Cambridgeshire (2)

RCH Care Homes Ltd Reviews in Cambridgeshire (233)

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Orchard House Care Home

Orchard House Care Home

Woodlands Care Centre

Woodlands Care Centre

Orchard House Care Home

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Orchard House Care Home

Orchard House Care Home

Orchard House Care Home

Orchard House Care Home

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Orchard House Care Home

Awards / Recognitions (6)

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