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Care Homes Owned by RCH Care Homes Ltd in Cambridgeshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Cambridgeshire

Only the locations & reviews in Cambridgeshire for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1217 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Cambridgeshire (2)

 - Browse 2 Care Homes owned by RCH Care Homes Ltd in Cambridgeshire
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Woodlands Care Centre
Hawkins Road, Cambridge CB4 2RD 
9.9 129 reviews
Woodlands Care Centre, Cambridge, Cambridgeshire
"My mum has been in this care home since 2020 and I couldn't be happier with the care she receives. The staff are lovely, friendly, and…"   Read all 129 reviews
  • from £1,500 / week
  • 109 Rooms
Location Type Care Home

Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs. The purpose built home offers light and spacious living ... Read more about Woodlands Care Centre

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Orchard House Care Home
107 Money Bank, Wisbech PE13 2JF 
9.8 107 reviews
Orchard House Care Home, Wisbech, Cambridgeshire
"The home is extremely caring, professional and friendly. Staff always put the residents first. They keep family updated and are very…"   Read all 107 reviews
  • from £1,200 / week
  • 67 Rooms
Location Type Care Home

Located alongside Ely College in Wisbech, Orchard House CareHome has been purpose-built to look after a wide range of personal care needs, being suitable for elderly, residential, nursing, palliative ... Read more about Orchard House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

RCH Care Homes Ltd Reviews in Cambridgeshire (236)

9.7

RCH Care Homes Ltd has a Group Review Score of 9.7 (9.676) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Woodlands Care Centre

from Tracey B (Ex Family Member) published on 16 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly my experience was poor, my daughter grandmother was placed on a puréed diet without a clinical assessment, staff advised she was on end of life care when this was not the case, medication stopped on another family members advice without checking with GP. Difficult to locate staff who one occasion
told us they were short staffed . Safeguarding referrals were made and it appears standards have dropped with a recent management change staff we met were kind but the home did not meet her needs. Cot sides were put up which increased risk and were removed when she transferred to a new home
Reply from Lee Cunningham, Interim General Manager at Woodlands Care CentreThank you for taking the time to share your concerns. We're sorry to hear about your experience and appreciate you raising these issues. Please be assured that feedback of this nature is taken seriously, and we are committed to reviewing concerns carefully. If you are willing, we would welcome the opportunity to speak with you directly to better understand what happened.
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Review of

Orchard House Care Home

from Stephen G (Son of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always found the staff and management team to be very caring and helpful.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind feedback. We're so pleased to hear that you've found the staff and management team caring and helpful-your words mean a great deal to everyone here.
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Review of

Orchard House Care Home

from Loraine F (Daughter-in-law of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is extremely caring, professional and friendly. Staff always put the residents first. They keep family updated and are very supportive. The residents look forward to their interaction and enjoy visits to outside places. The staff treat all their residents with respect & dignity.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind review. We're so pleased to hear that you've found the home caring, professional, and supportive. It's wonderful to know the team's communication, respect, and activities make such a positive difference for residents and their families.
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Review of

Orchard House Care Home

from M G (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Orchard House Care Home for over 2 years now, she has been bed bound for almost all of this time. Mum has liked her time here, she likes all the staff, their kindness and didn't want to leave to move closer to family, so, for me, this speaks volumes as to how good the care
is and the staff are at Orchard House. Recently mum has been receiving paliative car, the nurse Paula called me straight away to advise me on her treatment & what this meant. Mum is kept very comfortable and she is happy. While I live quite a journey from the home I am confident she is getting the best care, which give our family peace of mind. All the staff are lovely.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your heartfelt and thoughtful review. We're so pleased to hear that your mum has felt happy and well cared for during her time at Orchard House. It means a great deal to know our team's kindness, communication, and support are bringing comfort and peace of mind to your family during this time.
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Review of

Woodlands Care Centre

from InnaH (Daughter of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this care home since 2020 and I couldn't be happier with the care she receives. The staff are lovely, friendly, and always welcoming. They respond to me quickly whenever I have a questions or concern which gives me great peace of mind. The atmosphere is kind and caring and my mum
is treated with dignity and respect. Thank you all.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your lovely review. We're so pleased to hear how happy you are with your mum's care and that you feel reassured and supported. Your feedback is truly appreciated and we will pass it on to the team.
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Review of

Woodlands Care Centre

from C R (Friend of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Woodlands for over, three years. It took him a little time
to settle in but thanks to the kindness shown by Roxy and Nick he became much more calm and relaxed. Unfortunately he has a time limiting prognosis and is now totally reliant on his careers. The carers on Dove have been
brilliant and so thoughtful.
I visit a lot and am always made most welcome. very grateful ,.
I know my husband is safe and that is so important.
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Review of

Woodlands Care Centre

from Sue S (Friend of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited several times and found the staff to be kind, helpful and happy. The room was clean and comfortable. Not sure about the food. Not there at mealtimes.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind feedback. We're pleased to hear you found the team welcoming and the room clean and comfortable. We appreciate you taking the time to share your experience.
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Review of

Woodlands Care Centre

from S S (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff to be very polite and caring. My dad is treated with respect and kindness. The nursing care is excellent, and I'm always kept informed of any changes in dad.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind review. We're so pleased to hear that your dad is treated with such respect and kindness, and that you feel well informed and supported. Your words about the nursing care and team mean a great deal to us.
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Review of

Orchard House Care Home

from Trevor C (Partner of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impressions of Orchard House Care Home, warm, very, and welcoming members of staff. The manager and all staff work together to make sure the residents feel safe, respected and cared for everyday. A great range of activities, outings and service for the residents, organised by the hardworking
activities team. Nothing ever seems to much trouble for the hardworking staff. The decision to settle my partner at Orchard House, was the best one we could have ever made. Thank you.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your wonderful and thoughtful review. We're so pleased to hear that Orchard House felt warm and welcoming from your very first visit, and that you've felt confident in the care, respect, and support your partner receives. Your kind words about the team and activities mean a great deal to everyone here, and we're honoured to be part of your partner's care journey.
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Review of

Orchard House Care Home

from Emma F (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely Care Home with kind caring Staff, we are happy our mum and dad are here and well cared happy for.
Thank you,
Emma
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind review. We're so pleased to hear that both your mum and dad are happy here. Your lovely words about the team mean a great deal to us all.
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Review of

Woodlands Care Centre

from C M (Son of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father's discharge from hospital was complex - he was facing having to go to a delirium bed somewhere. Two care homes assessed him but were unable to take him. However from my first contact with Woodlands, the contact with their nurse, the scene changed entirely. I knew he would be in safe hands
from the extremely professional and sensitive way the staff talked - I was proved right. The care he received was outstanding and the transition to palliative care was seamless. I felt tremendously relieved that he was in a good place at the end. As well as Alzheimer's he had co-morbidities which the nurses took in their stride eg the bedsores he had on admission disappeared within a day or two.
The most important thing is the quality of the care and the consummate skills of the staff; dad's needs were very swiftly understood and met. The whole ethos of the place is exceptional-and I've had cause to visit many care homes in the past! So can compare.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for sharing such a heartfelt and thoughtful review. We're truly honoured that Woodlands was able to support your father during such a complex and difficult time, and that you felt reassured by the care, professionalism, and compassion shown by the team. Your kind words about the seamless support and the ethos of the home mean a great deal to everyone here, and we're grateful for the trust you placed in us.
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Review of

Woodlands Care Centre

from E M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we were greeted at reception Woodlands made an excellent impression on us. As the first days progressed it was clear that the most import aspects of the care home are embodied in Woodlands. Quick to respond to our father's needs, patience when interacting with him, and genuinely caring
shown at all levels - from Heads to the Cleaning Staff. Excellent!
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your wonderful review. We're so pleased to hear that Woodlands made such a positive impression from the very start. Your kind words about the whole team, at every level, mean a great deal to us all.
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Review of

Orchard House Care Home

from J K (Wife of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were always treated with respect and our feeling were also took into account. We were always asked if they could help in any way, offered food and drinks.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind feedback. We're so pleased to hear that you felt respected, supported, and well looked after during your visits. Your comments about the care and hospitality shown mean a great deal to our team.
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Review of

Woodlands Care Centre

from Shane L (Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love living at Woodlands care centre, every staff member is very kind from the carers to the cleaner and management and as well. I enjoy spending time in their enclosed garden and joining in the various activities.
Personal care is of very high standard, nurses are on hand 24 hrs per day, recommend
for dementia care, stroke respite and permanent care. Doctors are coming here every week for check ups.
It is a first class service, well recommended.
Reply from Rubina Manager, General Manager at Woodlands Care CentreThank you for this wonderful review.

We are pleased to hear that you love living at Woodlands Care Centre
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Review of

Woodlands Care Centre

from L D (Friend of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Caring and committed staff. Good facilities, nutritious food and excellent range of activities. My friend is very settled and happy at Woodlands home.There are good opportunities for residents to go out on visits. Staff are always on hand to help and reassure. I highly recommend this
care home.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your lovely review and recommendation. We're delighted to hear that your friend is happy and settled at Woodlands Care Centre and that you've been impressed by the care, food, and range of activities. It's wonderful to know our team's support and reassurance have made such a positive difference-your kind words mean a great deal to everyone here.
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Review of

Woodlands Care Centre

from A R (Wife of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Centre is special as it caters so expertly for residents living with dementia and who have high complex needs. Many of the staff have been at the home for many years and are very skilled, caring and committed to their very challenging jobs. They provide expert support in a caring atmosphere
which offers dignity and well-being in residents' latter years of life
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your thoughtful and heartfelt review. We're so pleased to hear your appreciation for the dedication and expertise of our long-serving team. Supporting residents living with dementia with compassion, dignity, and skill is at the heart of everything we do, and your kind words mean a great deal to everyone at Woodlands Care Centre.
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Review of

Orchard House Care Home

from Anne C (Sister of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother spent nearly a year with Orchard House Wisbech. The care he received there was excellent, nothing was any trouble to the staff. Medical staff, carers, and everybody who helped him. Laundry staff, cleaners and gardeners everyone was brilliant.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your lovely review. We're so pleased to hear that your brother received excellent care and that the whole team-from nursing and care staff to laundry, cleaning, and gardening-made such a positive difference. Your kind words will mean a great deal to everyone at Orchard House.
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Review of

Orchard House Care Home

from T F (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have recently allowed us to hold my late Dad's wake in the lounge. Also provided the food, which was absolutely amazing and the staff and care my dad received were very good too. During his last days, I couldn't fault the support and care we also received.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your heartfelt review. We're truly sorry for your loss and are honoured to have been able to support you and your family during such a difficult time. It means a great deal to know that you were pleased with the care your dad received and that the team could help make his wake a special and comforting occasion.
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Review of

Orchard House Care Home

from David R (Nephew of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff treat the people with much respect, tending to all their needs, they do many activities for them, taking them out and arranging things for them in the home. They are a caring bunch of people. The home is always clean with everything in its place, the meals are varied, and all food looks good.
This has got to be the most well run care home I have ever visited; nothing is too much trouble for the carers.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your wonderful review. We're delighted to hear your kind words about the care, respect, and support shown by our team, as well as the activities, cleanliness, and meals. It means a great deal to know you feel the home is so well run, and your feedback will be proudly shared with everyone here.
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Review of

Orchard House Care Home

from R B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to recognise the exceptional care given on the birthday of my mum on her birthday,
I would like to recognise Miranda as to what others should aspire to her values as a carer and a can do attitude
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your lovely review. We're so pleased to hear your mum's birthday was made special and that she enjoyed her day. It is lovely to hear how much you value Miranda, our Lifestyle Lead, and the exceptional care and positivity she brings to her role. Your kind words about her dedication and "can do" attitude will mean a great deal to her and the whole team.
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Awards / Recognitions (6)

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