RCH Care Homes Ltd in Cambridgeshire | 2 Care Homes

Review of
Orchard House Care Home
from J K (Wife of Resident) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

We were always treated with respect and our feeling were also took into account. We were always asked if they could help in any way, offered food and drinks.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind feedback. We're so pleased to hear that you felt respected, supported, and well looked after during your visits. Your comments about the care and hospitality shown mean a great deal to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from Shane L (Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

I love living at Woodlands care centre, every staff member is very kind from the carers to the cleaner and management and as well. I enjoy spending time in their enclosed garden and joining in the various activities.
Personal care is of very high standard, nurses are on hand 24 hrs per day, recommend

for dementia care, stroke respite and permanent care. Doctors are coming here every week for check ups.
It is a first class service, well recommended.

Reply from Rubina Manager, General Manager at Woodlands Care CentreThank you for this wonderful review.

We are pleased to hear that you love living at Woodlands Care Centre

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from L D (Friend of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

Excellent home. Caring and committed staff. Good facilities, nutritious food and excellent range of activities. My friend is very settled and happy at Woodlands home.There are good opportunities for residents to go out on visits. Staff are always on hand to help and reassure. I highly recommend this

care home.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your lovely review and recommendation. We're delighted to hear that your friend is happy and settled at Woodlands Care Centre and that you've been impressed by the care, food, and range of activities. It's wonderful to know our team's support and reassurance have made such a positive difference-your kind words mean a great deal to everyone here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from A R (Wife of Resident) published on 31 October 2025 Submitted via Website • Report

Overall Experience

Woodlands Care Centre is special as it caters so expertly for residents living with dementia and who have high complex needs. Many of the staff have been at the home for many years and are very skilled, caring and committed to their very challenging jobs. They provide expert support in a caring atmosphere

which offers dignity and well-being in residents' latter years of life

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your thoughtful and heartfelt review. We're so pleased to hear your appreciation for the dedication and expertise of our long-serving team. Supporting residents living with dementia with compassion, dignity, and skill is at the heart of everything we do, and your kind words mean a great deal to everyone at Woodlands Care Centre.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Orchard House Care Home
from Anne C (Sister of Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

My brother spent nearly a year with Orchard House Wisbech. The care he received there was excellent, nothing was any trouble to the staff. Medical staff, carers, and everybody who helped him. Laundry staff, cleaners and gardeners everyone was brilliant.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your lovely review. We're so pleased to hear that your brother received excellent care and that the whole team-from nursing and care staff to laundry, cleaning, and gardening-made such a positive difference. Your kind words will mean a great deal to everyone at Orchard House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Orchard House Care Home
from T F (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

They have recently allowed us to hold my late Dad's wake in the lounge. Also provided the food, which was absolutely amazing and the staff and care my dad received were very good too. During his last days, I couldn't fault the support and care we also received.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your heartfelt review. We're truly sorry for your loss and are honoured to have been able to support you and your family during such a difficult time. It means a great deal to know that you were pleased with the care your dad received and that the team could help make his wake a special and comforting occasion.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Orchard House Care Home
from David R (Nephew of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff treat the people with much respect, tending to all their needs, they do many activities for them, taking them out and arranging things for them in the home. They are a caring bunch of people. The home is always clean with everything in its place, the meals are varied, and all food looks good.

This has got to be the most well run care home I have ever visited; nothing is too much trouble for the carers.

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your wonderful review. We're delighted to hear your kind words about the care, respect, and support shown by our team, as well as the activities, cleanliness, and meals. It means a great deal to know you feel the home is so well run, and your feedback will be proudly shared with everyone here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Orchard House Care Home
from R B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

I would like to recognise the exceptional care given on the birthday of my mum on her birthday,
I would like to recognise Miranda as to what others should aspire to her values as a carer and a can do attitude

Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your lovely review. We're so pleased to hear your mum's birthday was made special and that she enjoyed her day. It is lovely to hear how much you value Miranda, our Lifestyle Lead, and the exceptional care and positivity she brings to her role. Your kind words about her dedication and "can do" attitude will mean a great deal to her and the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from A S (Husband of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

My wife came to Woodlands during September 2024, and she is settled in very quickly, seems very happy and although the dementia continues to degrade. My family and I are very grateful for the care being provided. And for the Assistance of all the staff.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your thoughtful review. We're so pleased to hear that your wife has settled in well and seems happy. Your kind words about the care and support provided by our team mean a great deal and will be shared with everyone at Woodlands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from Haley B (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

The staff are very welcoming and care for my father's needs with sensitivity. The reception staff and manager are also approachable and professional; they put the needs of the resident first. We are very happy with the cleanliness, and the food is also of a high standard.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind review. We're so pleased to hear that your father is being cared for with sensitivity and that you've found our team welcoming, approachable, and professional. Your comments about the cleanliness and food are greatly appreciated and will be shared with the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from S E (Granddaughter of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

Fantastic staff, very friendly and welcoming. My Nan seems very well cared for. Her room is very clean and tidy and she had lots of juice to drink. They seem to put lots of activities on and there seems to be many residents taking part in them.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you so much for your lovely review. We're delighted to hear that your Nan is well cared for and that you've found the staff friendly and welcoming. We're so pleased you've noticed the range of activities and how engaged our residents are. Your kind words mean a lot to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from Julie B (Wife of Resident) published on 17 July 2025 Submitted via Website • Report

Overall Experience

I'd like to thank everyone at Woodlands for the care and support they gave my husband during his time there. Sadly, he has now passed away, but I'm very grateful that he was looked after with kindness and respect. The staff were always thoughtful, patient and professional. It was reassuring to know

he was in safe hands, they kept me informed and involved throughout. Their support made a difficult time a little easier, thank you.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you so much for your kind and heartfelt words during such a difficult time. We're truly sorry for your loss and are honoured to have been part of your husband's care. It means a great deal to know that our team was able to offer support, kindness, and reassurance when it was most needed. Your gratitude will be shared with the whole team at Woodlands, and we're keeping you in our thoughts.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Orchard House Care Home
from H P (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

My sister got married early May and we really wanted our mum to still be apart of the special day. Before the wedding the staff communicated the plan for the day. It all worked out perfectly. Seeing mum at the front of the church looking happy, proud and dressed lovely. Brought tears to my eyes. Mum

was overwhelmed with being apart of the special day. Mum was treated with dignity. A big thank you to the staff involved.

Reply from Sarah Watson, General Manager at Orchard House Care HomeThank you for your review, we are happy that mum managed to attend your sisters day and enjoy the special day with you all. I will pass the feedback onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from Linda L (Resident) published on 4 July 2025 Submitted via Website • Report

Overall Experience

All staff have gone above and beyond. Feel very reassured my relation is being looked after with the utmost care and dignity. Communication is vital which again has been evident on all levels. Happy staff which is reflected by the way the Manager leads. Gold stars to you all.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you so much for your wonderful feedback. We're truly grateful for your kind words and are delighted to hear you feel reassured and confident in the care your loved one is receiving. We're passionate about communication, compassion, and strong leadership, and it means a great deal to have that recognised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from Sue R (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

Woodlands was simply the best! All of the staff on Coleridge were thoroughly professional, kind, caring and quickly took Mum into their hearts. Their warmth, patience, support & understanding helped Mum to learn to trust again, which wasn't an easy task. Mum warmed to all of them, regularly telling

& showing me how much she loved them. I greatly valued the personal support that the staff extended to myself and my family from day one. As Mum settled down & responded to the kindness of the staff, visits became easier. My family and I were able to relax & have a laugh with Mum, something we hadn't experienced for years. We all made so many precious memories and were able to remind Mum how much we all loved & adored her. Mum's passing in 2024 was peaceful & dignified. The staff were so compassionate & understanding. Words are not enough to express how grateful and thankful I am for all of the truly amazing staff in Coleridge. You gave Mum back to us and I'll never forget you!

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you from the bottom of our hearts for such a beautiful and heartfelt message. It means so much to the whole team on Coleridge to know that we were able to support your mum and your family in such a meaningful way. Helping your mum regain trust, feel loved, and create happy memories with you all was a privilege we will never forget. We're truly sorry for your loss, but so grateful to have shared in those special moments with you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from A G (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

Can't thank all the staff on Coleridge for there exceptional care of my mum, they gave our mum back to us by treating her with compassion and dignity and looking after her needs. Mum had very bad experience's in two other care home and was so unhappy and myself and family were so downhearted and very

stress until the Woodlands, they put mum in a healthy routine and steadily and we were able to become a family again, mum stopped been angry with my sister and I and we got to make lots of loving memories with her before sadly losing her. I would highly recommend the woodlands to anybody who needs specialist care.

Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you so much for sharing such a heartfelt and moving review. We are deeply sorry for your loss, but truly honoured to know that our team on Coleridge could help bring comfort, peace, and precious memories during your mum's time with us. It means the world to hear that we were able to support not only your mum, but also you and your family, after such a difficult journey. Your kind words will be shared with the whole team - they'll be touched to know the difference they made. Thank you again for your recommendation and trust.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from A U (Friend of Resident) published on 8 May 2025 Submitted via Website • Report

Overall Experience

Friendly staff and clean spacious accommodation. I loved seeing my friend on poster for virtual dementia bus. She looks comfortable here and her needs are catered for nicely. Location is perfect and ample parking available.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from G B (Son of Resident) published on 25 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother is happy & content at Woodlands & this is a very nice place. She is very well looked after.
My mother has settled in very well since her condition in 2021, and the staff are fantastic.
I am very happy for my mother to continue to stay at Woodlands.
This is now her home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Woodlands Care Centre
from Bridget A (Wife of Resident) published on 3 April 2025 Submitted via Website • Report

Overall Experience

After five years of superb care at Woodlands, my husband died a few weeks ago in Coleridge unit. As his dementia increased, the staff managed his needs skilfully, courteously and tenderly. Much as I would rather have been able to care for him at home, it was clear that he was much more secure and settled

in their well-trained hands. Throughout this difficult time, staff at all levels were always responsive to his needs and to my queries and requests as his advocate. Finally, the transition into his end-of-life care was seamless. I cannot recommend this thoroughly professionally run home enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Orchard House Care Home
from G P (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report

Overall Experience

Orchard House is a safe friendly environment, the residents are treated with respect and patience. The staff are always on hand and always smiling. It's nice to see the same friendly faces each week and great comfort to know familiar faces are caring for my father. Dad seems very settled here which

is a must for us. He gets regular drinks and snacks and has free movement on the top floor which allows him to still be mostly independant. There are plenty of activities to get involved will and weekly updates on the schedule. A nice care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by RCH Care Homes Ltd in Cambridgeshire

RCH Care Homes Ltd Locations in Cambridgeshire (2)

RCH Care Homes Ltd Reviews in Cambridgeshire (227)

Orchard House Care Home

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Orchard House Care Home

Orchard House Care Home

Orchard House Care Home

Orchard House Care Home

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Orchard House Care Home

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Woodlands Care Centre

Orchard House Care Home

Awards / Recognitions (6)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers