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Care Homes Owned by RCH Care Homes Ltd in Cambridgeshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Cambridgeshire

Only the locations & reviews in Cambridgeshire for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1264 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Cambridgeshire (2)

 - Browse 2 Care Homes owned by RCH Care Homes Ltd in Cambridgeshire
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Woodlands Care Centre
Hawkins Road, Cambridge CB4 2RD 
9.9 129 reviews
Woodlands Care Centre, Cambridge, Cambridgeshire
"My mum has been in this care home since 2020 and I couldn't be happier with the care she receives. The staff are lovely, friendly, and…"   Read all 129 reviews
  • from £1,600 / week
  • 109 Rooms
Location Type Care Home

Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs. The purpose built home offers light and spacious living ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Orchard House Care Home
107 Money Bank, Wisbech PE13 2JF 
9.7 114 reviews
Orchard House Care Home, Wisbech, Cambridgeshire
"Credit to all staff, they treated my mum with dignity and respect they were also very kind nothing phased them. They greeted my mum and…"   Read all 114 reviews
  • from £1,300 / week
  • 67 Rooms
Location Type Care Home

Located alongside Ely College in Wisbech, Orchard House CareHome has been purpose-built to look after a wide range of personal care needs, being suitable for elderly, residential, nursing, palliative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

RCH Care Homes Ltd Reviews in Cambridgeshire (243)

9.7

RCH Care Homes Ltd has a Group Review Score of 9.7 (9.679) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Orchard House Care Home

from Amanda S (Daughter of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Credit to all staff, they treated my mum with dignity and respect they were also very kind nothing phased them. They greeted my mum and staff went outside to bid farewell to her, which was a lovely touch . Thank you for all you done for her.xx
Reply from Sarah Watson, General Manager at Orchard House Care HomeThank you so much for your kind words. It means a great deal to our team to know that your mum was treated with the dignity, respect, and kindness she deserved. We are honoured to have been part of her journey and are touched that the farewell meant so much to you and your family. Your appreciation will be shared with all the staff, who will be grateful to know they made a difference.
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Review of

Orchard House Care Home

from C H (Cousin of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely pleasant staff. Impressed to the fact residents are taken out bowling etc. Very clean rooms and dedicated staff.
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Review of

Orchard House Care Home

from Ben M (Relative of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't thank Orchard House Care Home enough for the care and compassion they showed our family.


They looked after my partner's grandad until he passed on 24th April, and the support we received was incredible. We are a large family, yet we were always made to feel welcome, never in the way.


The

staff went above and beyond in every sense. Nothing was too much trouble, and they showed constant kindness, patience, and understanding during such a difficult time.


Most importantly, they treated my partners Grandad with dignity, respect, and genuine compassion in his final moments. It brought us great comfort knowing that not only was he surrounded by his family, but he was so well cared for too.


We will always be grateful, they truly couldn't have done anything better.

Reply from Sarah Watson, General Manager at Orchard House Care HomeThank you so much for your kind and heartfelt words. We are deeply sorry for your family's loss and feel truly honoured that we were able to care for your partner's Grandad during his final days.
Supporting not only our residents but also their loved ones through such difficult times is something we care deeply about, and it means so much to hear that you felt welcomed, supported, and comforted throughout. Your appreciation of the compassion, patience, and dedication shown by our team will be shared with all our staff, who work tirelessly to provide the highest standard of care.
Most importantly, we are grateful that your partner's Grandad was able to spend his final moments surrounded by love, dignity, and respect. Thank you for placing your trust in Orchard House Care Home and for taking the time to share your experience. Your words mean more than we can say.
With heartfelt condolences and best wishes to you and your family.
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Review of

Orchard House Care Home

from Tracey W (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had been in Orchard since January 2026 it was a difficult transition for him, I talked to senior staff and care staff they were super supportive and encouraged Dad to join in with activities, my stepmother was already in the care home and Dad's room was arranged so he could be with his wife by
sitting together having their meals or watching TV, this was lovely for both of them.


Sadly my Dad became unwell and needed palliative end of life care, we as a family didn't want dad to go into hospital. Orchard House were brilliant and we're happy to care for dad. Staff were understanding and kind they showed us love and care as a family and the care for my dad in his last days was exceptional all the staff from seniors and carers, cleaners, kitchen staff were kind and compassionate. We will always be eternally grateful for their love and support and for the dignity shown to our Dad. My dad passed away peacefully.


Thank you Orchard House and the amazing caring and compassionate staff

Reply from Sarah Watson, General Manager at Orchard House Care HomeThank you so much for sharing such a heartfelt message. It means a great deal to hear that the team at Orchard House could provide comfort, dignity, and compassionate care during such an emotional and difficult time for your family.
We're pleased that your Dad was able to spend precious time alongside his wife and feel supported as he settled into Orchard House. Your kind words about our senior staff, carers, housekeeping, and kitchen teams will mean so much to everyone involved in his care.
Providing respectful, compassionate end-of-life care and supporting families through those moments is something we take great pride in, and we are honoured that your Dad was able to remain in familiar surroundings, cared for with kindness and dignity.
Thank you again for your trust, your lovely feedback, and for allowing us to care for your Dad. Our thoughts remain with you and your family.
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Review of

Orchard House Care Home

from Helen J (Daughter of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to express my gratitude to the team at Orchard house, my dad was in the home from January 2026 until he sadly passed away in April 2026, the care, love and kindness shown to dad was beyond what we as a family could of ever experienced, particularly as dad found the transition difficult.


In

April dad received the most incredible palliative care, no words of thanks will ever be enough, it was beyond anything we could have imagined.
We as a family are speechless, the staff involved in dad's care could not have given anymore than they did and we will be forever grateful to each and every one of them that cared for dad, from manager's/seniors, care staff, kitchen staff and housekeeping, beyond incredible.


We are a big family and the love and care given to us as a family was incredible, allowing us to stay together with dad through the last week of his life.
Nothing was too much trouble, we were looked after and the care was above and beyond..


Thank you, we will never forget.

Reply from Sarah Watson, General Manager at Orchard House Care HomeThank you so much for your incredibly kind and heartfelt message. We are deeply sorry for your loss, and we feel truly honoured that your dad spent his final months with us at Orchard House. Your words mean more than we can fully express. It was a privilege to care for your dad and to support your family during such an important and emotional time. We understand how difficult the transition into care can be, and we are especially touched to hear that he felt surrounded by kindness, dignity, and compassion. I will share your message with all of our team as they will be profoundly moved to know the difference they made. It was also our privilege to support your whole family and to ensure you could be together with your dad in his final days. Creating that space for love, closeness, and peace is something we are deeply committed to, and we are so glad we could be there for you all.
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Review of

Orchard House Care Home

from L P (Granddaughter of Resident) published on 30 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There really are no words to describe how incredible the people are at this care home. My grandad resided at orchard house from January 2026 till he passed away in April. The carers go above and beyond and truly care for their service users. My grandad was put in palliative care/end of life and with
such a big family around his beside they couldn't do enough for us and with such dignity and respect also. Refreshments, lunch & snacks were served up for the family around the clock while we spent grandads last 3 days there as a family. Nothing was ever too much for them and we were allowed to come and go and we please and make use of the facilities such as the beautiful garden at the back.
Unfortunately I am unable to name them but there are a select few people that should get a special mention who I'm sure my whole family will carry in their hearts for a very long time and we are eternitly grateful for everything you have done for our family and our grandad in his time here.
Reply from Sarah Watson, General Manager at Orchard House Care HomeThank you for taking the time to share such a touching message about your granddad's time with us at Orchard House. We are so very sorry for your loss, and we feel truly honoured to have been part of his care. Knowing that your grandad was cared for with dignity, respect, and compassion, especially during his final days means everything to us. Supporting not only those in our care but also their families during such an important time is at the heart of what we do, and we are deeply touched that this was your experience.
We are especially grateful to hear that you felt supported as a family and able to be together with your grandad. It was our privilege to provide comfort in whatever ways we could, whether through care, a listening ear, or simply ensuring you had space and time together.
I will pass your message onto the team, your grandad will be fondly remembered by us all. Thank you again for your heartfelt message, it truly means so much.
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Review of

Orchard House Care Home

from A G (Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a very friendly, welcoming place with excellent staff and facilities. The care we receive is first rate and there are many activities going on. I would definately recommend Orchard House Care Home.
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Review of

Woodlands Care Centre

from Tracey B (Ex Family Member) published on 16 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly my experience was poor, my daughter grandmother was placed on a puréed diet without a clinical assessment, staff advised she was on end of life care when this was not the case, medication stopped on another family members advice without checking with GP. Difficult to locate staff who one occasion
told us they were short staffed . Safeguarding referrals were made and it appears standards have dropped with a recent management change staff we met were kind but the home did not meet her needs. Cot sides were put up which increased risk and were removed when she transferred to a new home
Reply from Lee Cunningham, Interim General Manager at Woodlands Care CentreThank you for taking the time to share your concerns. We're sorry to hear about your experience and appreciate you raising these issues. Please be assured that feedback of this nature is taken seriously, and we are committed to reviewing concerns carefully. If you are willing, we would welcome the opportunity to speak with you directly to better understand what happened.
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Review of

Orchard House Care Home

from Stephen G (Son of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always found the staff and management team to be very caring and helpful.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind feedback. We're so pleased to hear that you've found the staff and management team caring and helpful-your words mean a great deal to everyone here.
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Review of

Orchard House Care Home

from Loraine F (Daughter-in-law of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is extremely caring, professional and friendly. Staff always put the residents first. They keep family updated and are very supportive. The residents look forward to their interaction and enjoy visits to outside places. The staff treat all their residents with respect & dignity.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind review. We're so pleased to hear that you've found the home caring, professional, and supportive. It's wonderful to know the team's communication, respect, and activities make such a positive difference for residents and their families.
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Review of

Orchard House Care Home

from M G (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Orchard House Care Home for over 2 years now, she has been bed bound for almost all of this time. Mum has liked her time here, she likes all the staff, their kindness and didn't want to leave to move closer to family, so, for me, this speaks volumes as to how good the care
is and the staff are at Orchard House. Recently mum has been receiving paliative car, the nurse Paula called me straight away to advise me on her treatment & what this meant. Mum is kept very comfortable and she is happy. While I live quite a journey from the home I am confident she is getting the best care, which give our family peace of mind. All the staff are lovely.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your heartfelt and thoughtful review. We're so pleased to hear that your mum has felt happy and well cared for during her time at Orchard House. It means a great deal to know our team's kindness, communication, and support are bringing comfort and peace of mind to your family during this time.
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Review of

Woodlands Care Centre

from InnaH (Daughter of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this care home since 2020 and I couldn't be happier with the care she receives. The staff are lovely, friendly, and always welcoming. They respond to me quickly whenever I have a questions or concern which gives me great peace of mind. The atmosphere is kind and caring and my mum
is treated with dignity and respect. Thank you all.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your lovely review. We're so pleased to hear how happy you are with your mum's care and that you feel reassured and supported. Your feedback is truly appreciated and we will pass it on to the team.
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Review of

Woodlands Care Centre

from C R (Friend of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Woodlands for over, three years. It took him a little time
to settle in but thanks to the kindness shown by Roxy and Nick he became much more calm and relaxed. Unfortunately he has a time limiting prognosis and is now totally reliant on his careers. The carers on Dove have been
brilliant and so thoughtful.
I visit a lot and am always made most welcome. very grateful ,.
I know my husband is safe and that is so important.
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Review of

Woodlands Care Centre

from Sue S (Friend of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited several times and found the staff to be kind, helpful and happy. The room was clean and comfortable. Not sure about the food. Not there at mealtimes.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind feedback. We're pleased to hear you found the team welcoming and the room clean and comfortable. We appreciate you taking the time to share your experience.
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Review of

Woodlands Care Centre

from S S (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff to be very polite and caring. My dad is treated with respect and kindness. The nursing care is excellent, and I'm always kept informed of any changes in dad.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your kind review. We're so pleased to hear that your dad is treated with such respect and kindness, and that you feel well informed and supported. Your words about the nursing care and team mean a great deal to us.
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Review of

Orchard House Care Home

from Trevor C (Partner of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impressions of Orchard House Care Home, warm, very, and welcoming members of staff. The manager and all staff work together to make sure the residents feel safe, respected and cared for everyday. A great range of activities, outings and service for the residents, organised by the hardworking
activities team. Nothing ever seems to much trouble for the hardworking staff. The decision to settle my partner at Orchard House, was the best one we could have ever made. Thank you.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your wonderful and thoughtful review. We're so pleased to hear that Orchard House felt warm and welcoming from your very first visit, and that you've felt confident in the care, respect, and support your partner receives. Your kind words about the team and activities mean a great deal to everyone here, and we're honoured to be part of your partner's care journey.
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Review of

Orchard House Care Home

from Emma F (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely Care Home with kind caring Staff, we are happy our mum and dad are here and well cared happy for.
Thank you,
Emma
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind review. We're so pleased to hear that both your mum and dad are happy here. Your lovely words about the team mean a great deal to us all.
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Review of

Woodlands Care Centre

from C M (Son of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father's discharge from hospital was complex - he was facing having to go to a delirium bed somewhere. Two care homes assessed him but were unable to take him. However from my first contact with Woodlands, the contact with their nurse, the scene changed entirely. I knew he would be in safe hands
from the extremely professional and sensitive way the staff talked - I was proved right. The care he received was outstanding and the transition to palliative care was seamless. I felt tremendously relieved that he was in a good place at the end. As well as Alzheimer's he had co-morbidities which the nurses took in their stride eg the bedsores he had on admission disappeared within a day or two.
The most important thing is the quality of the care and the consummate skills of the staff; dad's needs were very swiftly understood and met. The whole ethos of the place is exceptional-and I've had cause to visit many care homes in the past! So can compare.
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for sharing such a heartfelt and thoughtful review. We're truly honoured that Woodlands was able to support your father during such a complex and difficult time, and that you felt reassured by the care, professionalism, and compassion shown by the team. Your kind words about the seamless support and the ethos of the home mean a great deal to everyone here, and we're grateful for the trust you placed in us.
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Review of

Woodlands Care Centre

from E M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we were greeted at reception Woodlands made an excellent impression on us. As the first days progressed it was clear that the most import aspects of the care home are embodied in Woodlands. Quick to respond to our father's needs, patience when interacting with him, and genuinely caring
shown at all levels - from Heads to the Cleaning Staff. Excellent!
Reply from Abigail Draper, Customer Relations Team at Woodlands Care CentreThank you for your wonderful review. We're so pleased to hear that Woodlands made such a positive impression from the very start. Your kind words about the whole team, at every level, mean a great deal to us all.
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Review of

Orchard House Care Home

from J K (Wife of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were always treated with respect and our feeling were also took into account. We were always asked if they could help in any way, offered food and drinks.
Reply from Abigail Draper, Customer Relations Team at Orchard House Care HomeThank you for your kind feedback. We're so pleased to hear that you felt respected, supported, and well looked after during your visits. Your comments about the care and hospitality shown mean a great deal to our team.
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Awards / Recognitions (6)

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