Care Homes Owned by Saffronland Homes Ltd in West Sussex

nurses and staff are brilliant and I found them to be very approachable.

smelly in a bucket. No coat, this was obviously long gone, along with her new watch I got her for Christmas. Some of the staff are lovely but they are fighting a losing battle. My mum was treated like a baby and being in that awful place has set her back years. Her dementia has worsened and I know it is due to the lack of care and interaction. Other residents sitting in their own mess. Omg, it's such an awful place, it should be shut down. We have now moved mum to a private care home that we are funding and she is thriving. Please, please try and avoid this awful place.

who assured us that they would locate them.
Worst place I’ve ever seen poor practices being observed.
My mother ended up with a bruise on her nose, but no real explanation for why.
Visitor's room frequently cluttered up with boxes never any chairs.
I could go on forever, one thing is for sure, think twice before entertaining this establishment.
PS my mother has moved to a beautiful care home and guess what, when she left the majority of her clothes were still missing so she had to leave without them.

about visiting. I am sure I would find it impossible to find anywhere better.

when we visited. The staff were all very caring and couldn’t do enough for my wife. We are devastated to have lost her but know that her last few months were as good as they could possibly have been given the terrible illness she had. We would have no hesitation in recommending Cherington for anyone looking for care for a loved one. Thank you to the manager and her team for everything.

he’s on antibiotics for a scratch on his head, by Sunday he was dead. I received nothing from the home in terms of any explanation as to what happened, I collected his things and staff didn’t once convey sympathy or ask how I was in fact they acted the same as usual. I had to contact the manager after, which ten days after my dad's death I received a condolence card which was suitable for Valentine’s Day. I left a message for the overall manager to contact me. I’m still waiting. Whilst there are worse homes, this one needs vast improvement and staff need lessons in care and conduct.