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Care Home Owned by B&M Care Ltd in London

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by B&M Care Ltd in London

Only the locations & reviews in London for B&M Care Ltd are showing below.

View the details of all 28 locations (with 1504 reviews) owned by B&M Care Ltd

B&M Care Ltd Locations in London (1)

 
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1 Care Home owned by B&M Care Ltd in London
Dalton Lodge

98 Bisterne Avenue, Walthamstow, London E17 3QY 

8.3 4 reviews
"Dalton Lodge is like a five-star hotel for vulnerable guests, by a surprisingly lovely patch of Epping Forest - search "Rising Sun…"   Read all 4 reviews
Location Type Care Home

Dalton Lodge has been exclusively transformed into a contemporary care home. Conveniently located on a peaceful residential street that borders Epping Forest, the home overlooks the picturesque square garden of Bisterne Avenue and is a short walk from… Read more about Dalton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 64 Rooms from £1,450 / week

B&M Care Ltd Reviews in London (4)

9.3
B&M Care Ltd has a Group Review Score of 9.3 (9.345) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to B&M Care Ltd must have a Review Score.

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Review of

Dalton Lodge

from Philip H (Friend of Resident) published on 14 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dalton Lodge is like a five-star hotel for vulnerable guests, by a surprisingly lovely patch of Epping Forest - search "Rising Sun Woods".


No connection! I'm "principal supporter" of a vulnerable resident, who said "I think I've fallen on my feet here!"
It feels like home, she says. The rooms are

spotless and surprisingly spacious, with en-suite shower & toilet. Resident lounges give views of the lovely gardens. One room is set up as pub ("Green Man") with bar, dartboard, & comfy chairs - next to the Cinema room(!) Small displays are carefully chosen to be stimulating to older people, and I noticed music playing from the era when many there would have been young. The care is palpable.
Staff are flexible, caring, helpful, patient & good-natured, and took time to talk about the resident's needs and wishes. I've found management refreshingly flexible & helpful, with a readiness to make adjustments to make an old lady happy.
The resident is safe, comfortable and happy. And so am I

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Review of

Dalton Lodge

from M C (Daughter of Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents were amongst the first residents at Dalton Lodge, in December 2024, and I will admit it was a bit stressful all round, but as time has moved on we as a family are coming to terms with the change, and clearly arriving in December when it's cold is not ideal, as they had left their family home
of 70 years. I'm not local to Dalton Lodge so therefore not a very frequent visitor but from what I have seen the staff work very hard and keep cheery.
They have found it quite noisy, having been used to the peace and quiet of their own home.
They have got used to the food, although I do believe my mother doesn't hold back if she thinks something can be done better, she was a very good cook and likes her food to be served hot on hot plates, something she made clear from the start, and I think improvements have been made in this regard.
The staff are very understanding and work hard.

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Review of

Dalton Lodge

from Colette S (Daughter of Resident) published on 27 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents came to Dalton Lodge in December 2024. Still together after 73 years of marriage! They are gradually adapting to their new home, which is beautiful in every respect. Mum and Dad particularly like the bright, airy "Green Man Pub". They often sit there to have a snack, and have the odd
non-alcoholic beverage! They have well-furnished, nicely decorated private rooms with en-suite facilities. There is an internet connection (another first for Mum and Dad). Their smart speaker has proved a great hit! The forest lined gardens are beautiful. Access to the gardens is a little limited from upstairs. There is a balcony, but it requires keycode access (totally understandable). Not great television watchers, the noise in one of the lounges is a little overbearing, and they seek more peace in another smaller lounge. Appreciating more peace and quiet, they both do find the air circulation sound intrusive. The catering has improved. Mum will let the cooks know her tastes (she was a very good cook!). Dalton Lodge has responded positively to this. The incredible staff are patient, kind, well trained and have got to know the idiosyncrasies of my parents. Dalton Lodge have excelled in this respect.

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Review of

Dalton Lodge

from D G (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is receiving a consistently high level of care. The staff are friendly, competent and reliable. The home is clean, warm and comfortable. I am happy my mum is in there.

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Awards / Recognitions (3)

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