Care Homes Owned by B&M Care Ltd in Berkshire
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Berkshire for B&M Care Ltd are showing below.
View the details of all 28 locations (with 1562 reviews) owned by B&M Care Ltd
B&M Care Ltd Locations in Berkshire (3)
St Lukes & The Oaks Care Home
9.7
69 reviews
Marshland Square, Caversham, Reading RG4 8RP
"My father spent his last few days at St Luke's. We looked at lots of homes in the area and chose St Luke's as from the moment we arrived…" Read all 69 reviews
Location Type Care Home
St Lukes is a purpose built home in the charming Caversham area of Reading, close to the village of Emmer Green and the picturesque village of Sonning. St Lukes provides care for elderly residents. They offer several types of stay depending on… Read more about St Lukes & The Oaks Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 78 Rooms
- from £1,315 / week
St Brendans Care Home
9.1
51 reviews
44 Sandhurst Road, Crowthorne RG45 7HU
"Such lovely staff, the residents always seem happy, my wife's grandmother is certainly very happy. They organised a very nice 100th party…" Read all 51 reviews
Location Type Care Home
St Brendans is an impressive, purpose-built home developed to a high specification across four levels. The home is within easy reach of local amenities and is situated at the end of Crowthorne’s charming High Street. The home is within easy reach… Read more about St Brendans Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 62 Rooms
- from £1,450 / week
Lakeside Care Home
8.2
67 reviews
25 Whiteknights Road, Reading RG6 7BY
"Although my mum has only been at Lakeside for a few weeks I'm already very happy with her care. Everyone has shown kindness to both my mum…" Read all 67 reviews
Location Type Care Home
Lakeside Residential Care Home, in Reading, has been purpose-built to suit a variety of residential care needs, including for individuals with a form of dementia. The home makes the most of the skills of a talented team, all well-qualified and up-to-date… Read more about Lakeside Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 72 Rooms
- from £1,295 / week
B&M Care Ltd Reviews in Berkshire (187)
9.2
B&M Care Ltd has a Group Review Score of 9.2 (9.188) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to B&M Care Ltd must have a Review Score.
Review of
Lakeside Care Home
from A B (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Although my mum has only been at Lakeside for a few weeks I'm already very happy with her care. Everyone has shown kindness to both my mum and to me. Due to her dementia it will take time to settle but already she is settling. Everyone has been helpful from carers, reception staff and the GPS. I'm so
glad we chose Lakeside.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Sean P (Son of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father spent his last few days at St Luke's. We looked at lots of homes in the area and chose St Luke's as from the moment we arrived unannounced to the moment we left it just felt right.
The level of care and dignity shown to us and my father was truly outstanding and way above the level anyone
The level of care and dignity shown to us and my father was truly outstanding and way above the level anyone
could possibly expect.
Unfortunately, he was only with them for a short time but they made sure that the time he was there was as good as it could possibly be.
I have no hesitation is recommending St. Luke's to anyone.
We visited after he passed away and interrupted Maxine the manager who was talking to a couple of visitors. We gushed about how good the care had been - it turned out the 'visitors' were CQC inspectors! Hopefully it helped with the report.
Unfortunately, he was only with them for a short time but they made sure that the time he was there was as good as it could possibly be.
I have no hesitation is recommending St. Luke's to anyone.
We visited after he passed away and interrupted Maxine the manager who was talking to a couple of visitors. We gushed about how good the care had been - it turned out the 'visitors' were CQC inspectors! Hopefully it helped with the report.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Brendans Care Home
from M A (Relative of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Such lovely staff, the residents always seem happy, my wife's grandmother is certainly very happy.
They organised a very nice 100th party for her that lots of residents attended, which had entertainment that they all enjoyed.
The staff bend over backwards to make them and relatives happy.
Although
They organised a very nice 100th party for her that lots of residents attended, which had entertainment that they all enjoyed.
The staff bend over backwards to make them and relatives happy.
Although
expensive, all homes are, it's much more value than these other homes.
Reply from Miranda Smith, Home Manager at St Brendans Care HomeThank you for your kind words.You and your family are very welcome, and it was a pleasure to make her day so special
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Brendans Care Home
from Paul H (Friend of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend has been a resident of St Brendan's for several years now. I have visited her on many occasions and have always been so very impressed by how caring, compassionate and supportive all the staff have been.
They are led by a wonderful, hands on manager who since arriving at St Brendans has
They are led by a wonderful, hands on manager who since arriving at St Brendans has
been instrumental in making further improvements to an already outstanding home. She is a credit to St Brendans, as are all the staff.
If any of my friends or family needed a care home, I would have no hesitation in recommending St Brendans to them.
Many thanks to everyone for all the amazing work you do.
If any of my friends or family needed a care home, I would have no hesitation in recommending St Brendans to them.
Many thanks to everyone for all the amazing work you do.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Brendans Care Home
from K P (Nephew of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Aunt has been a resident at St Brendan's for nearly seven years and has received excellent care throughout her time there.
When we first suggested the possibility of a care home she wasn't at all keen, but she settled in really well and we noticed that a lot of worries and concerns seemed to disappear
When we first suggested the possibility of a care home she wasn't at all keen, but she settled in really well and we noticed that a lot of worries and concerns seemed to disappear
as she began to enjoy being looked after by the kind and caring staff, many of whom are still at St Brendan's today.
Both former and current staff have always put the needs of the residents first and we have never had any issues of concerns about the care my aunt receives.
As the years have passed, the committed and pro-active staff have adapted to my Aunt's increasingly challenging care requirements, which have no doubt put extra pressure on the staff and the care home itself. However, the excellent manager and her staff do all they can to meet the needs of the residents to enable them to remain here as long as they, or their relatives, wish that to happen.
Thoroughly recommended.
Both former and current staff have always put the needs of the residents first and we have never had any issues of concerns about the care my aunt receives.
As the years have passed, the committed and pro-active staff have adapted to my Aunt's increasingly challenging care requirements, which have no doubt put extra pressure on the staff and the care home itself. However, the excellent manager and her staff do all they can to meet the needs of the residents to enable them to remain here as long as they, or their relatives, wish that to happen.
Thoroughly recommended.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Brendans Care Home
from Phil H (Son of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Highly recommended . friendly and helpful staff always keeps me informed on my mother's health and needs. My mothers been here now for nearly two years she said wish could have come earlier as she has made friends here and very happy .
Reply from Miranda Smith, Home Manager at St Brendans Care HomeThank you for you kind words about our home.We are glad that your mum is happy here at St Brendan's.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Brendans Care Home
from Nicola C (Niece of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
St Brendans is lovely to my Uncle and we are delighted with the care he receives. They treat him as an individual. The staff are very friendly, approachable, kind, helpful, knowledgeable, and very willing to help.
Reply from Miranda Smith, Home Manager at St Brendans Care HomeThank you for your lovely comments about care and support that the team at St Brendans provides to your uncle.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Alison T (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum recently had a chest infection, she was promptly seen by the nurse who attends from the local GP practice and prescribed appropriate antibiotics. Prior to her admission whilst living alone, mum would become very anxious if she became chesty , I was reassured that she would be comforted and was
in good hands from the very kind staff at the home. The senior carer contacted me , keeping me informed of mum's treatment & progress. Mum has been very happy at St Luke's since her admission in Jan 2024. She feels safe , enjoys most meals , likes to be sociable and joins in with all activities. I would like a weekly list of activities as mum has poor memory and would help during our weekly Zoom video calls as I live a distance away. Maybe they could be posted on the Facebook page?
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your feedback, it is very much appreciated. Our Engagement Lead has the Facebook Page set up, so when she returns in April we will get it up and running.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Philip B (Brother of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find all the staff friendly helpful and meet the needs of my brother.
They always contact me with issues that effect my brothers wellbeing. For example if he has a fall irrespective of whether he has hurt himself they will contact me.
They always contact me with issues that effect my brothers wellbeing. For example if he has a fall irrespective of whether he has hurt himself they will contact me.
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you very much for your feedback. Your response is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from E A (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at St Luke's are all very helpful and efficient. All issues and problems are addressed and we are kept informed at all times. Each and every one of the staff are super friendly with a kind word to say about our mother. I couldn't be happier with the help and support she is receiving at this
difficult time in her life. Thank you St Luke's
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you very much for your feedback. Your response is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Sue R (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum recently moved into the Lilac dementia section of St Lukes and the staff have been great at helping her settle and encouraging her to be with the other residents. The various carers whom i have met address the residents with care, respect, and a sense of humour! When i enquire, i have been informed
of how mum has been doing day to day between visits. Thank you all so much for her transition into full time care.
I am hoping that St Lukes will soon have an Activity Leader again to engage the residents in a regular timetable of events.
I am hoping that St Lukes will soon have an Activity Leader again to engage the residents in a regular timetable of events.
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your review, it is very much appreciated. We have an Activities Organiser starting with us beginning of April.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from David K (Son of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is very settled at St Luke's in the dementia unit. The home is clean and well-run. The staff are professional and friendly. My mother feels safe and enjoys the interaction with other residents and staff. She has regained her spark and independence which is great to see.
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your positive feedback, it is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Karen G (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
St Lukes Care Home is on one level so my mother wouldn't have to deal with stairs or lifts, which was important to me. It is spacious, with plenty of natural daylight, decorated and furnished stylishly, is very clean, and kept to a high standard. The home is kept warm which my mum loves.
Even though
Even though
my mum has dementia, she has made friends which is wonderful. My mum who is 96 years old, surprisingly will join in with the various activities they have.
She has a lovely bedroom which is newly decorated and has an ensuite. This is useful as my mum tends to get up quite a few times in the night to go to the loo!
I cannot praise the wonderful staff who are so patient, and show much kindness and love to my mum. Also, the hairdresser who cuts my mum's hair makes her look 10 years younger! She along with all the other staff makes my mum and other residents feel special, which is heartwarming. I could say lots more positive comments about St Lukes but I am limited to how many characters I can type!
She has a lovely bedroom which is newly decorated and has an ensuite. This is useful as my mum tends to get up quite a few times in the night to go to the loo!
I cannot praise the wonderful staff who are so patient, and show much kindness and love to my mum. Also, the hairdresser who cuts my mum's hair makes her look 10 years younger! She along with all the other staff makes my mum and other residents feel special, which is heartwarming. I could say lots more positive comments about St Lukes but I am limited to how many characters I can type!
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your very kind review. Your feedback is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from James S (Son of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home has been nothing but excellent in every way. The care is top notch along with the food. The rooms are decorated for new residents and they allow you to personalise their rooms so your loved ones feel more at home. As soon as you walk in it feels comfortable and calm.
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your lovely response. Your feedback is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Beverley-Jane W (Wife of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband is a new resident of The Oaks, being in the end stage of Alzheimer's. I visit daily and see only smiling staff faces. He is clean and well-fed when he wants to be. He is washed and when he allows, a shower is given.
The food is thoughtfully prepared and mixed for people who cannot chew.
The food is thoughtfully prepared and mixed for people who cannot chew.
I love the daily menu setup. I always want to see what is the next meal going to be. Plenty of snacks are available.
Since he went in there I have started to relax and can do a bit more myself knowing he is very well cared for.
Since he went in there I have started to relax and can do a bit more myself knowing he is very well cared for.
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your lovely response. Your feedback is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Julie W (Daughter of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother went to St Luke's for respite in November 2024, after a slight progression of her dementia.
My mother has truly flourished since moving into St Luke's. From the moment she stepped through the doors, she was greeted with warmth, compassion, and professionalism. The staff are incredibly skilled,
My mother has truly flourished since moving into St Luke's. From the moment she stepped through the doors, she was greeted with warmth, compassion, and professionalism. The staff are incredibly skilled,
but they also genuinely care about the residents' well-being, treating everyone with dignity and respect. Since living here, my mother's health, happiness, and overall quality of life have improved immensely. The nutritious meals, engaging activities, and personalised care plans have all contributed to her thriving in ways we hadn't seen in years. She has formed wonderful friendships, and the community atmosphere brings her so much joy. I'm impressed by the team's dedication and attentiveness, everyday needs are met, and going above and beyond to create a loving, safe environment. Knowing my mother is in such good hands brings peace of mind. I couldn't recommend St Luke's more highly.
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your lovely response. Your feedback is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Jacqueline S (Daughter of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and attention given to my Mum has been second to none. I feel she is well cared for and if any issues I am contacted swiftly. Very grateful for all the hard work the staff do at St Luke's Care Home. Thank you!
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you for your lovely response. Your feedback is very much appreciated.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Brendans Care Home
from Celia B (Wife of Resident) published on 7 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband cannot walk/stand. He has Alzheimer's plus many other problems. His care is immaculate. No worries at all.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Lakeside Care Home
from Sandra M (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to say a big thank you to all the staff at Lakeside Care Home for the care and attention they gave to our Dad while he was a resident there. They were all so very helpful and he enjoyed his time spent there although it was only for just over a year. He made many friends both with the staff
and residents and joined in with the activities he liked, there was never any pressure to do things he didn't want to. We were kept informed of any issues that occurred and they helped with any matter that arose if they were able, which we found very comforting. Dad passed away in a happy place surrounded by the wonderful staff who cared for him and ourselves, he is sadly missed but will be remembered as a friendly and affectionate person. We would have no hesitation in recommending Lakeside to others, with our thanks again to you all.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
St Lukes & The Oaks Care Home
from Mark B (Son of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My mum has been at this care home for the last year & the care home is clean & the carers are pleasant but the only thing that lets it down is communication when an issue happens I don't seem to get notified until it's been brought to my attention by another source which is very frustrating & when an
investigation is ongoing we don't get updates from the department.
Reply from Kim Franks, Manager at St Lukes & The Oaks Care HomeThank you Mark for your feedback. It is very much appreciated. I am still in the process of doing the investigation, so at the moment I do not have any updates for you. As soon as I have an update I will let you know.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (3)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact B&M Care Ltd to verify any information. View our terms and conditions. B&M Care Ltd has an Enhanced Service – more info.