B&M Care Ltd in Northamptonshire | 2 Care Homes

Review of
St Anns Care Home
from Andrew D (Husband of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

My wife has been at St Anns for approx. 3 months, at first she had trouble settling in but after a review by the nursing staff, she has settled in nicely. All the staff are really friendly, helpful and supportive in actual fact, they can't do enough to ensure my wife's stay is as good as it can be.

I had my problems leaving her at the beginning, but now my guilt has eased.

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Review of
Templemore Care Home
from Martin L (Son of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

My Mother is a very frail (nearly) 95 year old and I would like to register my gratitude for the overall tangible improvement of all aspects since the new management has been in place. From care to ambience and accessibility to staff, all are now exceptional.
Living proof of the phrase about a new

broom.

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Review of
Templemore Care Home
from K B (Granddaughter of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

Since the home has been taken over by new management the change in the care , atmosphere & general day to day running of the home has been extraordinary. My Nan has not had it easy since becoming a resident 18 months ago, however the care, love & support she has received recently has shown the incredible

change .Unfortunately my nans needs have become increasingly difficult recently, however Nan has been massively supported & us as a family by both the care workers & the management team. We will be forever grateful for the support we're receiving.

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Review of
Templemore Care Home
from A M (Granddaughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Brilliant care given to my grandad during his time here. He spoke very highly about the staff.
As a family during his last days, staff treated us with great respect and compassion.

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Review of
St Anns Care Home
from P E (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

The management of St Ann's is very good. We are very pleased with the care at St Ann's. All staff very friendly, polite an caring and they really try to get to know the residents, their likes and dislikes.
A big thank you to all staff.

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Review of
St Anns Care Home
from Jill C (Daughter-in-law of Resident) published on 16 December 2024 Submitted via Website • Report

Overall Experience

My mother-in-law recently had a short 6-week respite stay at St Anns Care Home whilst recovering from a broken hip.
I do have some experience of care homes and I cannot speak highly enough of the excellent care she received at St Ann's.
All the staff, without exception, were lovely, very caring,

compassionate and nothing was too much trouble for them. I was very pleasantly surprised by the amount of staff always around and the amount of time they spent with each resident. All the staff knew her and could readily and easily update me on her care which was reassuring.
St Anns is well-maintained, clean, comfortable, and a very pleasant place to stay.
Thank you so much for the exceptionally good job of looking after my mother-in-law and getting her back on her feet for which I am extremely grateful.

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Review of
St Anns Care Home
from J H (Respite Resident) published on 7 October 2024 Submitted via Postal Card • Report

Overall Experience

From the first day, I was treated with care and respect. The room was very comfortable and clean.

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Review of
St Anns Care Home
from G G (Son of Resident) published on 2 August 2024 Submitted via Postal Card • Report

Overall Experience

As a family we are very pleased with the exceptional care that our mother receives. Staff are attentive and have developed a lovely relationship with our mum. The environment is always clean and very well maintained. Staff respond to any queries or questions we may have and always follow up to check

with us that we are happy with the care our mother receives. Overall we are very happy with our mother's experience and the support she is given.

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Review of
St Anns Care Home
from Katie T (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report

Overall Experience

Mum has been a resident at St Ann's for just over 2 years. I love the friendly, homely feel that the St Anns has. I always think that Mum is very well cared for and the staff are very aware of each resident's needs and how best to help them. The home is always clean and tidy. Its bright decoration makes

it a lovely environment and the meals always smell and look really good. I am really happy that we found St Anns, it is a huge decision to choose a care home especially when looking for Dementia care but St Anns is a wonderful home and I feel that Mum is happy there.

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Review of
St Anns Care Home
from Chris D (Son of Resident) published on 30 July 2024 Submitted via Website • Report

Overall Experience

My mum has now been at St Ann´s for over 7 years.
On every visit I make, the care home is spotlessly clean and the staff are always polite and very friendly.
The care my mum has received over the years has been exceptional and my mum is treated like part of the family of care workers.
I live in abroad

and the staff always keep me well informed of my mum´s well-being.
Constantly the home is being decorated, and new furniture is installed to keep the 110% appearance.
From my experience of care homes for sure St Ann´s goes that extra mile to make sure all the residents are looked after with the utmost care and loving attention.
For me, they are the best.

Reply from Hollie Taylor, Home Manager at St Anns Care Home

Thank you for taking the time to provide us with feedback. I will share your very kind words with the team.

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Review of
St Anns Care Home
from Annette S (Friend of Resident) published on 28 June 2024 Submitted via Website • Report

Overall Experience

I take my friend to visit her father. I think this is a lovely care home. When you come in there are no nasty smells, as there are in some places. Everywhere is clean, the staff are friendly and always helpful. The food looks and smells nice, important as some seniors have poor appetites. I rate this

care home very highly. Please pass my thanks on to all the staff.

Reply from Hollie Taylor, Home Manager at St Anns Care Home

Thank you so much Annette for your very kind words.

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Review of
St Anns Care Home
from M G (Daughter of Resident) published on 8 April 2024 Submitted via Postal Card • Report

Overall Experience

My dad has just recently died having lived at St Anns for almost three years. During this time, the staff have been wonderful. They are a super team, and I have a great respect for them all. They have always shown such compassion and professionalism. They have always kept me informed and supported me

as my dad's health deteriorated. I have always felt welcome regardless of the time of day or night. They have always treated my dad with great respect, love and an abundance of care. I was glad my dad spent his last years in such a caring and happy place. As a family, we appreciate you all.

Reply from Teresa Taylor, Deputy Manager at St Anns Care Home

Thank you so much, Dad was a true gentleman and a pleasure to know and care for, from all the team at St Anns.

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Review of
St Anns Care Home
from Jillian D (Resident) published on 3 December 2023 Submitted via Postal Card • Report

Overall Experience

It is lovely to feel safe and cared for. I'm very happy here. The staff are all so good to me. On the whole, it's a much better place to be in. I have to thank all the girls.

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Review of
St Anns Care Home
from Caroline C (Daughter of Resident) published on 24 November 2023 Submitted via Website • Report

Overall Experience

Mum has been a resident for over two years now. I reviewed lots of care homes in the area and was so pleased I found St Anns. It’s not too big, but is large enough to have good facilities, including a nice dining room and a really good sized lounge. The garden is lovely and has some nice seating areas.

The staff have been great and listen to what the residents want. Mum’s health needs are taken care of. For those that want to take part in crafts and activities, they are tailored to the residents needs.

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Review of
St Anns Care Home
from Michael B (Partner of Resident) published on 16 November 2023 Submitted via Postal Card • Report

Overall Experience

I found the staff extremely kind and caring and very easy to approach.

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Review of
St Anns Care Home
from Jane W (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report

Overall Experience

Mum has continued to thrive this year and I am always delighted to see the care and attention that the carers give to the residents in what is a very challenging job.

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Review of
St Anns Care Home
from Bruce W (Son of Resident) published on 7 November 2023 Submitted via Postal Card • Report

Overall Experience

St Anns Care Home is very good with a friendly family atmosphere. I am so happy that my Mum has settled in there. She has become brighter and happier. Mum has also made quite a few friends and the staff are absolutely brilliant. The care home provides various activities and entertainment which my mum

thoroughly enjoys. Thank you.

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Review of
Templemore Care Home
from K E (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card • Report

Overall Experience

Mum was very at home in Templemore Care Home. She interacted with everything that went from singing to exercising and loved having a cuddle on pet day and donkey visits. Mum loved being with lots of other ladies and gents and had some good conversations on all sorts of subjects. She was very happy and

all the staff were great and considerate of her needs - I think she was sad to leave as she asks where her friends are.

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Review of
St Anns Care Home
from L E (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report

Overall Experience

My mother developed a very painful mouth infection. Thankfully the staff spotted problems early, got treatment and prevented a worse condition from arising. They were very caring throughout and kept on top of the situation. She is 93 so we cannot be too careful! Thanks to all.

Reply from Angela Hunt, Marketing Manager at St Anns Care Home

Thanks for your review from the manager and the team at St Ann's.

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Review of
Templemore Care Home
from J L (Husband of Resident) published on 9 August 2023 Submitted via Postal Card • Report

Overall Experience

Satisfying in every respect.

Reply from Sarah Nelson, Home Manager at Templemore Care Home

Thank you for taking the time to submit a review - your ratings are gratefully received.

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Care Homes Owned by B&M Care Ltd in Northamptonshire

B&M Care Ltd Locations in Northamptonshire (2)

B&M Care Ltd Reviews in Northamptonshire (86)

St Anns Care Home

Templemore Care Home

Templemore Care Home

Templemore Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

St Anns Care Home

Templemore Care Home

St Anns Care Home

Templemore Care Home

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