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Care Homes Owned by B&M Care Ltd in Hertfordshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by B&M Care Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for B&M Care Ltd are showing below.

View the details of all 28 locations (with 1549 reviews) owned by B&M Care Ltd

B&M Care Ltd Locations in Hertfordshire (17)

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17 Care Homes owned by B&M Care Ltd in Hertfordshire
Hillview Care Home

17 Collett Road, Ware SG12 7LY 

9.9 34 reviews
"My mother arrived at Hillview in January this year after a difficult period in hospital, unable to walk and in need of significant support.…"   Read all 34 reviews
Location Type Care Home

Hillview is a modern purpose-built residential care home, designed to provide exceptional care to older people, as well as expert care for people who are living with a dementia. The home is situated an a quiet residential street, close to the picturesque… Read more about Hillview Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 39 Rooms
  • from £1,400 / week
St Lauras Care Home

High Street, Kings Langley WD4 8BH 

9.9 70 reviews
"From Spring of 2025 it was clear that mum (94) could no longer cope at home. I began to look at care homes and found St Laura's on a…"   Read all 70 reviews
Location Type Care Home

Nestled in the heart of the historic village of Kings Langley, St Lauras is an impressive development that enjoys an exclusive spot on the bustling high street. The home boasts a traditional purpose-built design, a selection of open plan living areas,… Read more about St Lauras Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms
  • from £1,500 / week
Greenhill Care Home

Waggon Road, Barnet EN4 0PH 

9.8 97 reviews
"Thank you for a great stay, my third respite stay at Greenhill. Wonderful staff and management, safe environment and clean. Food good and…"   Read all 97 reviews
Location Type Care Home

Greenhill is a well established home within the community of Barnet and Potters Bar and is set in seven acres of beautiful mature grounds close to the exclusive Hadley Wood area. Greenhill was formerly a magnificent country house and family home to… Read more about Greenhill Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 67 Rooms
  • from £1,250 / week
St Matthews Care Home

Chequer Lane, Redbourn, St Albans AL3 7QG 

9.8 85 reviews
"Our Mum has been a member of St Matthew's Community for a year and is very settled. She tells us, "it's lovely here" and "the staff work so…"   Read all 85 reviews
Location Type Care Home

St Matthews is situated close to the common in the small rural village of Redbourn in Hertfordshire. Formerly part of the site where the Brook Bond tea factory was situated, St Matthews is a purpose built care home that has been tastefully furnished… Read more about St Matthews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 79 Rooms
  • from £1,450 / week
Montrose Care Home

95 Langley Road, Watford WD17 4PE 

9.8 75 reviews
"My dad has been at Montrose for an year now. All staff are very supportive and friendly. My dad is very happy there. They do lot of…"   Read all 75 reviews
Location Type Care Home

Montrose is situated in a quiet residential road, a short distance from Watford town centre. The beautiful Cassiobury parklands and Whippendale woods are also close by. Montrose is a newly-built 50-bedded home, which has been tastefully furnished… Read more about Montrose Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 50 Rooms
  • from £1,300 / week
Ashlyns Care Home

Chesham Road, Berkhamsted HP4 2ST 

9.8 83 reviews
"Mum moved to Ashlyns at the start of 2025 initially for respite care and soon became permanent. This was an uncertain time for us but all…"   Read all 83 reviews
Location Type Care Home

Ashlyns is ideally situated in 13 acres of parkland ground on the historic Ashlyns Hall Estate in Hertfordshire. Ashlyns is an award-winning single storey, purpose built home built around a stylish courtyard. This home has been tastefully furnished… Read more about Ashlyns Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 62 Rooms
  • from £1,550 / week
Osbourne Court Care Home

Park Drive, Baldock SG7 6EN 

9.7 45 reviews
"Mum moved into Osbourne Court in September of 2024 so has been there just under a year. Mum is a very independent person and taking the…"   Read all 45 reviews
Location Type Care Home

Osbourne Court is a purpose built modern care home designed over two floors. Situated right in the heart of the idyllic country market town of Baldock in Hertfordshire and close to the town centre and all major amenities, it is easy to access. Osbourne… Read more about Osbourne Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 69 Rooms
  • from £1,365 / week
Willowthorpe Care Home

High Street, Stanstead Abbotts, Ware SG12 8AS 

9.6 35 reviews
"Mum has been in the home 3 years and she is happy with the level of care she receives. The staff are extremely kind and caring and always…"   Read all 35 reviews
Location Type Care Home

Purpose built to cater for residents' specific needs, Willowthorpe opened in April 2005. The home is situated in the charming Hertfordshire town of Stanstead Abbotts. With picturesque riverside views, Willowthorpe attracts an array of wildlife as well… Read more about Willowthorpe Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 56 Rooms
  • from £1,350 / week
The Lodge Care Home

5 Broad Street, Hemel Hempstead HP2 5BW 

9.6 107 reviews
"Very happy. Excellent care, very attentive and patient staff. Mum has settled in well and we always feel welcome when we visit at any time…"   Read all 107 reviews
Location Type Care Home

The Lodge provides friendly and professional care to all its residents, within the home which has many modern facilities. The home creates personalised care programmes which are tailored to the needs of each resident, whether it is to suit a long… Read more about The Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 45 Rooms
  • from £1,100 / week
Clare Lodge Care Home

8 Battlefield Road, St Albans AL1 4DD 

9.4 31 reviews
"My mother-in-law has always been very independent, often taking foreign trips and holidays on her own. But recently she suffered a rapid…"   Read all 31 reviews
Location Type Care Home

Clare Lodge is ideally situated in a quiet leafy residential road, very close of all major amenities in St Albans City centre and yet still very close to the countryside. Clare Lodge is a purpose built, mock-Tudor style home, which has been tastefully… Read more about Clare Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 24 Rooms
  • from £1,450 / week
Milford Lodge

Priory End, Hitchin SG4 9AL 

9.4 51 reviews
"Milford lodge has looked after mum for almost 18 months now. The care she receives is very good encompassing medical, social, helping those…"   Read all 51 reviews
Location Type Care Home

Opened in June 2014, Milford Lodge Care Home in Hitchin is situated in an exclusive residential location that neighbours the centre of the North Hertfordshire market town. The home boasts a purpose-built style to provide three enabling living environments… Read more about Milford Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,300 / week
St Josephs Care Home

Aylesbury Road, Tring HP23 4DH 

9.4 52 reviews
"The staff of St Josephs go the extra mile to look after residents. The general standard is extremely high in both to day to day care and…"   Read all 52 reviews
Location Type Care Home

Purpose built in 1993, St Josephs is found in the idyllic country town of Tring in Hertfordshire, providing care for those needs that arise from both old age and dementia. An already established care home, St Josephs was one of the original care homes… Read more about St Josephs Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 48 Rooms
  • from £1,500 / week
The Chadwick Care Home

4-10 Ware Road, Hoddesdon EN11 9DU 

9.0 43 reviews
"My mother was a resident for a number of months. The love and care she received was exceptional. My family and I cannot thank the staff…"   Read all 43 reviews
Location Type Care Home

Nestled in the heart of Hoddesdon, The Chadwick is an impressive development that neighbours the idyllic Rye Park. The home enjoys an elegant purpose-built design, a selection of open plan living areas, and a stimulating lifestyle programme… Read more about The Chadwick Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 67 Rooms
  • from £1,295 / week
Tremona Care Home

18 Alexandra Road, Watford WD17 4QY 

9.0 78 reviews
"I cannot say how amazing this care home and staff are. My dad Mr Hugh was a resident until he passed away and he was so cared and loved…"   Read all 78 reviews
Location Type Care Home

Tremona Care Home is a purpose-built facility, situated in pleasant and peaceful surroundings and close to picturesque park and woodland. Support is tailored depending upon each client's personal needs and can include long-term residential care, as… Read more about Tremona Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 44 Rooms
  • from £1,300 / week
St Andrews Care Home

Great North Road, Welwyn Garden City AL8 7SR 

8.7 51 reviews
"My mother has been a resident at St Andrews for 3 years now. I would say that she isn't the easiest person to care for. However she has…"   Read all 51 reviews
Location Type Care Home

Providing quality residential care since 2001, St Andrews is situated in private grounds, surrounded by tranquil parklands. The home also enjoys spectacular views of Welwyn Garden City golf course and within easy access to the A1. St Andrews prides… Read more about St Andrews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 70 Rooms
  • from £1,470 / week
The Radley Care Home

Gregson Close, Borehamwood WD6 5RG 

8.7 22 reviews
"I recently visited the Radley and was rather impressed by changes and modifications being made. The first thing you notice is the amazing…"   Read all 22 reviews
Location Type Care Home

The Radley is a purpose-built care home located on the old MGM-British Studios site in Borehamwood. The home is within easy reach of local amenities and Elstree's BBC Television Studios. The Care Offered The Radley Care Home provides care for elderly… Read more about The Radley Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,500 / week
Tara's Retreat Care Home

High Street, Sandridge, St Albans AL4 9DQ 

8.5 35 reviews
"My nan has been at Tara's for over three years and she recently turned 100 years old. Mentally she is very sharp and completely with it…"   Read all 35 reviews
Location Type Care Home

Tara's Retreat is situated in the High Street of the beautiful rural Hertfordshire village of Sandridge, on the outskirts of the historic City of St Albans. This purpose built home opened in 2006 and is set in landscaped groups which enjoy panoramic… Read more about Tara's Retreat Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 69 Rooms
  • from £1,450 / week

B&M Care Ltd Reviews in Hertfordshire (994)

9.4

B&M Care Ltd has a Group Review Score of 9.4 (9.365) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to B&M Care Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to B&M Care Ltd
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Review of

Ashlyns Care Home

from S W (Friend of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a friend of a lady who is in this home. She has Parkinson's and went into the home two years who, firstly as a resident and now due to her health deteriorating, she is now in the Dementia wards. When I visit her weekly, I find her as well as expected. Being confused, she is not really aware of
what is going on. The staff seem pleasant and helpful especially the lady in the from reception desk, she does the beginning of the week, always helpful and happy.
Reply from Diane Delicate, Manager at Ashlyns Care Home
We are pleased you are welcomed when you visit your friend. Thank you for your review.
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Review of

St Matthews Care Home

from Carolyn C (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum has been a member of St Matthew's Community for a year and is very settled. She tells us, "it's lovely here" and "the staff work so hard". Everyone always makes my brother, sister, and I feel very welcome, and we feel reassured to know our Mum is in such good hands.
Reply from Jessica Callum, Home Manager at St Matthews Care Home
Thank you so much for your feedback. This will be shared with the team.
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Review of

St Andrews Care Home

from J B (Son of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into the home in January 2025 following a fall resulting in incapacity. She was somewhat redundant at first. Staff have treated her with dignity, care and respect, many staff are excellent, some not so.
The rooms are comfortable and adequate. Activities seem to cater more for the less
able physically and mentally. Food is fair, but it can be difficult / not possible to get suitable alternatives when the main choice is unsuitable.
Reply from Juline Thomas-Dixon, Home Manager at St Andrews Care Home
Thank you for sharing your experience regarding your mother's stay at St Andrew's. I'm glad to hear that she is being treated with dignity and respect by most of the staff, as that is so important in…read more
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Review of

Greenhill Care Home

from Anne F (Respite Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for a great stay, my third respite stay at Greenhill. Wonderful staff and management, safe environment and clean. Food good and varied, grounds fantastic. I would recommend. Thanks for making my two weeks very good.
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Review of

Montrose Care Home

from S M (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Montrose for an year now. All staff are very supportive and friendly. My dad is very happy there. They do lot of activities. I would love my dad to participate in more activities and outings.
Thanks to all the team members.
Reply from Russell Sharp, Home Manager at Montrose Care Home
Many thanks for your kind review, we are glad that dad is very happy here at Montrose. Please speak to the team if you feel that there is something particular that dad may engage in as we are always…read more
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Review of

Tremona Care Home

from Catherine S (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot say how amazing this care home and staff are.
My dad Mr Hugh was a resident until he passed away and he was so cared and loved for by the staff nothing was to much trouble for them. Especially in helping organise a surprise for dads 80th
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Review of

Hillview Care Home

from Peter W (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at Hillview in January this year after a difficult period in hospital, unable to walk and in need of significant support. From the moment she was welcomed, the staff showed exceptional compassion, professionalism and dedication to her recovery.
Thanks to their attentive care and
encouragement she has made remarkable progress - she's now walking again and even dancing in some of the activities!
The team's commitment to her physical rehabilitation and wellbeing (mum has Alzheimer's) has been truly inspiring. She's also found real joy in the home's activities, which are thoughtfully planned and inclusive. Whether it's group events, creative sessions or gentle exercise, she's engaged, smiling and thriving in ways we hadn't seen for months.
We're deeply grateful to everyone at Hillview for creating such a positive, nurturing environment. It's not just a place of care - it's a place of hope and renewal.
Reply from Tracy Schrock, Home Manager at Hillview Care Home
Thank you so much for taking the time and for writing Hillview such a positive review. Mum settled so well and we all agree she has been thriving since she has arrived. Mum is a pleasure to care for…read more
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Review of

Montrose Care Home

from Philip R (Respite Resident) assisted by family/friend published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My care was good, people were nice, friendly, and I liked staying there.
Reply from Russell Sharp, Home Manager at Montrose Care Home
Many thanks for your review, and we are pleased you enjoyed your stay with us here at Montrose. If we can be of any service in the future, then please let us know.
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Review of

Hillview Care Home

from Jane H (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional.
Mum has been living at Hillview for 6 months and she is so happy.
The staff are absolutely fantastic, the food superb and Mum is kept busy with the fantastic events and entertainment they provide. Any worries are delt with immediately with understanding and kindness.
I honestly could
not think of a better care home for Mum and it's so reassuring to know she so very well looked after .
Reply from Tracy Schrock, Home Manager at Hillview Care Home
Thank you so much for taking time to review Hillview. Mum has settled in really well and is a pleasure to care for. In the 6 months she has been here she has made many friends and is always happy to…read more
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Review of

The Lodge Care Home

from A S (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy. Excellent care, very attentive and patient staff. Mum has settled in well and we always feel welcome when we visit at any time of day.
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Review of

St Lauras Care Home

from A W (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From Spring of 2025 it was clear that mum (94) could no longer cope at home. I began to look at care homes and found St Laura's on a friends recommendation. His mother has been a resident for 3 years. I visited and was very impressed with the manager and staff. After a stay in hospital after yet another
fall mum was transferred directly to St Laura's. It's only been a few weeks but I've been very impressed. All the staff seem very caring and go out of their ay to treat the residents as individuals. Mum has been involved in lots of activities photos of which often appear on the homes social media page. All in all I'm delighted with how the first few weeks have gone.
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Review of

St Lauras Care Home

from C M (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at St Laura's for 18 months. She has dementia and spent the first year on the top floor before her dementia deteriorated and was moved to more specialist care on the middle floor. The staff at St Laura's are so caring, fun and respectful of my mum's wishes. Her LPA is adhered
to and they communicate with me really well. Mum is safe, and well cared for. St Laura's staff create a kind and friendly atmosphere and do activities with mum that are appropriate to her needs. Eme the manager is very approachable and is a great advocate for mum and staff. I'm so glad mum is living here. Although it is sad to see my mum living with advanced dementia, St Laura's is the best place for mum to be.
Reply from Eme Cameron, Home Manager at St Lauras Care Home
We are truly thrilled with this review and it is great to be able to share this with the team. We thank you for trusting our judgements and working closely with us over the past year and a half to…read more
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Review of

St Lauras Care Home

from Teresa H (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Laura's Care Home provides an exceptional standard of care in a truly welcoming environment. The home is modern, clean, and thoughtfully designed, with comfortable rooms that feel warm and inviting. Residents enjoy a wide range of daily activities, helping them stay active, engaged, and socially
connected. The food is excellent, with plenty of choice and careful attention to special dietary requests, ensuring everyone's needs are met.
What really sets St Laura's apart is the dedication of the staff. They are consistently friendly, kind, and genuinely caring, creating a safe, home-from-home atmosphere where respect for older people is at the heart of everything. Families can feel reassured that their loved ones are not only well cared for but also treated with dignity and compassion.
Overall, St Laura's combines excellent professional support with a warm community spirit, making it a wonderful place for my mother
Reply from Eme Cameron, Home Manager at St Lauras Care Home
Thank you for your wonderful review and thoughts on St Lauras we value your thoughts and feedback on our home and the care your mother receives. It is most important to us that our homes cleanliness…read more
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Review of

The Lodge Care Home

from D H (Daughter-in-law of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother in law receives at The Lodge is very good and has enjoyed helping in the garden. The staff are always cheerful and always happy to help and support with any problems. They take the time and care to ensure that she is happy and content which we are very happy with.
Reply from Lisa Pinner, Home Manager at The Lodge Care Home
Thank you so much for your kind words. We're absolutely delighted to hear that your mother-in-law is enjoying her time at The Lodge, especially getting involved in the gardenit's wonderful to see…read more
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Review of

Ashlyns Care Home

from G F (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Ashlyns at the start of 2025 initially for respite care and soon became permanent. This was an uncertain time for us but all the staff were friendly, reassuring and welcoming. Mum settled in quickly and her health improved at the same time. Having been somewhat isolated at home, Mum now
engages in the many and varied activities provided and has made friends with other residents. She regularly comments on how lovely and helpful the staff are and this experience is shared by myself and my wife whenever we visit. She enjoys the food too! The home provides a calming but cheerful and friendly environment, enhanced by the beautiful gardens and conservatory. It is comforting knowing that Mum is safe, well looked after and contented. Thanks to all the staff and management at Ashlyns.
Reply from Diane Delicate, Manager at Ashlyns Care Home
Thank you for your lovely review and we can appreciate what a life changing decision moving into care is and the anxiety it can give. We are so pleased you have found that it has worked out for the…read more
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Review of

Ashlyns Care Home

from L L (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents needed extra support over the last few years and Ashlyns was the top of my list for where to place them. It lived up to all my expectations. The staff are all amazing.. there is always a smile and lots of support, most importantly when things are hard. The care given is second to
none and especially as my parents were deteriorating, the dignity and dedication that was provided I will never forget. It's a lovely environment too, very clean and light with lovely grounds where you can take a walk. And most importantly for those with mobility issues all on one level. I cannot recommend Ashlyns enough. A lot of effort is made with the food, being home cooked wherever possible and mum and dad enjoyed their meals. And there is an extensive biscuit tray!! Having to place your parents in a care home is hard enough but when you have the immense support of a lovely team of people it makes it so much easier to bare. Thank you to the managers and the all the team.
Reply from Diane Delicate, Manager at Ashlyns Care Home
Thank you for the lovely review it such a privilege caring for your parents and your kind words make it all the more rewarding.
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Review of

St Lauras Care Home

from M S (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at St Lauras have been very welcoming for my mums respite stay. Indeed they have gone out of their way to make her feel comfortable. and settled. The activities provided on a daily basis are varied and to a high standard. There are many nice personal touches. For example, they helped my mum
celebrate her birthday during her stay by baking a cake and giving her some flowers. Visits to the local high street for some light shopping and coffee have also been arranged - which provides a change of scene and fresh stimulation.
The hygiene and cleanliness standards are very high at St Lauras. A special mention must go to members of staff and of course none of the above would be possible without the leadership from St Lauras Manager.
Reply from Eme Cameron, Home Manager at St Lauras Care Home
Thank you from the bottom of our hearts for your lovely words. It has been a pleasure to have her here with us and watching her familiarise herself with the team and other residents, even calling it…read more
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Review of

The Lodge Care Home

from J H (Stepson of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepparent is well supported and cared for.
Reply from Chloe Myers, Deputy Manager at The Lodge Care Home
Thank you for taking the time to submit a review. I will pass this onto the team. We are pleased to know you are happy with the service we provide.
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Review of

St Lauras Care Home

from Barbara H (Relative of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first moment I contacted St .Laura's, my family and I have received first class personal service and communication from the Manager. The manager has gone over and above to ensure the placement of this resident and their approach to his care has been entirely based around his particular needs,
personality, likes and dislikes. Staff are available to discuss any issues and his placement there is going very well. Understanding the need for different approaches to different individuals is first and foremost.
Reply from Eme Cameron, Home Manager at St Lauras Care Home
Wow, what a complimentary review to us as a home. Your loved ones admission into St Lauras has been a extra special one, from the phone call from enquiry to now - it has been a journey and a lovely…read more
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Review of

Osbourne Court Care Home

from Rosemary M (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Osbourne Court in September of 2024 so has been there just under a year.
Mum is a very independent person and taking the step to move into a care facility was not easy
for her. From day one Mum and our family received a warm, caring and friendly welcome from all of the staff
at
Osbourne Court. Mum has settled in well and has now made new friends with other
residents, she often says how well she is looked after and how happy she is there. Mum's
mental and physical health has improved dramatically since she started living at Osbourne
Court. We are always notified of anything going on with Mum and we always receive an
answer to any questions or concerns we have about Mum. The Osbourne Court team is a
happy one that works well together and it is reflected in the care they give to their residents.
The peace of mind we have knowing that Mum is in such good hands is priceless.
Reply from Ria Bradford, Home Manager at Osbourne Court Care Home
Thank you for your review, as a team we appreciate your feedback. We will continue to deliver quality person centred care
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Awards / Recognitions (3)

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