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Care Homes Owned by B&M Care Ltd in Hertfordshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by B&M Care Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for B&M Care Ltd are showing below.

View the details of all 28 locations (with 1518 reviews) owned by B&M Care Ltd

B&M Care Ltd Locations in Hertfordshire (17)

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17 Care Homes owned by B&M Care Ltd in Hertfordshire
Hillview Care Home

17 Collett Road, Ware SG12 7LY 

9.9 32 reviews
"Our mum June was a resident at hillview previously but moved back from the Chadwick in September 2023 after it was refurbished.. the care…"   Read all 32 reviews
Location Type Care Home

Hillview is a modern purpose-built residential care home, designed to provide exceptional care to older people, as well as expert care for people who are living with a dementia. The home is situated an a quiet residential street, close to the picturesque… Read more about Hillview Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 39 Rooms from £1,400 / week
St Lauras Care Home

High Street, Kings Langley WD4 8BH 

9.9 67 reviews
"The staff at St Lauras have been very welcoming for my mums respite stay. Indeed they have gone out of their way to make her feel…"   Read all 67 reviews
Location Type Care Home

Nestled in the heart of the historic village of Kings Langley, St Lauras is an impressive development that enjoys an exclusive spot on the bustling high street. The home boasts a traditional purpose-built design, a selection of open plan living areas,… Read more about St Lauras Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 64 Rooms from £1,500 / week
Greenhill Care Home

Waggon Road, Barnet EN4 0PH 

9.8 96 reviews
"My father recently passed away in Greenhill Care Home. He had been a resident since May 2022. Since his first day, until the day he died,…"   Read all 96 reviews
Location Type Care Home

Greenhill is a well established home within the community of Barnet and Potters Bar and is set in seven acres of beautiful mature grounds close to the exclusive Hadley Wood area. Greenhill was formerly a magnificent country house and family home to… Read more about Greenhill Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 67 Rooms from £1,250 / week
St Matthews Care Home

Chequer Lane, Redbourn, St Albans AL3 7QG 

9.8 84 reviews
"I am always impressed when I visit my mum by how well she is looked after and how content she is. Staff are friendly and speak to all…"   Read all 84 reviews
Location Type Care Home

St Matthews is situated close to the common in the small rural village of Redbourn in Hertfordshire. Formerly part of the site where the Brook Bond tea factory was situated, St Matthews is a purpose built care home that has been tastefully furnished… Read more about St Matthews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 79 Rooms from £1,450 / week
Montrose Care Home

95 Langley Road, Watford WD17 4PE 

9.8 73 reviews
"My mother settled into Montrose very quickly. She had previously been unhappy and anxious but since moving into Montrose she is happy and…"   Read all 73 reviews
Location Type Care Home

Montrose is situated in a quiet residential road, a short distance from Watford town centre. The beautiful Cassiobury parklands and Whippendale woods are also close by. Montrose is a newly-built 50-bedded home, which has been tastefully furnished… Read more about Montrose Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 50 Rooms from £1,300 / week
Ashlyns Care Home

Chesham Road, Berkhamsted HP4 2ST 

9.8 81 reviews
"Both of my parents needed extra support over the last few years and Ashlyns was the top of my list for where to place them. It lived up to…"   Read all 81 reviews
Location Type Care Home

Ashlyns is ideally situated in 13 acres of parkland ground on the historic Ashlyns Hall Estate in Hertfordshire. Ashlyns is an award-winning single storey, purpose built home built around a stylish courtyard. This home has been tastefully furnished… Read more about Ashlyns Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 62 Rooms from £1,550 / week
Osbourne Court Care Home

Park Drive, Baldock SG7 6EN 

9.7 45 reviews
"Mum moved into Osbourne Court in September of 2024 so has been there just under a year. Mum is a very independent person and taking the…"   Read all 45 reviews
Location Type Care Home

Osbourne Court is a purpose built modern care home designed over two floors. Situated right in the heart of the idyllic country market town of Baldock in Hertfordshire and close to the town centre and all major amenities, it is easy to access. Osbourne… Read more about Osbourne Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 69 Rooms from £1,365 / week
Willowthorpe Care Home

High Street, Stanstead Abbotts, Ware SG12 8AS 

9.6 35 reviews
"Mum has been in the home 3 years and she is happy with the level of care she receives. The staff are extremely kind and caring and always…"   Read all 35 reviews
Location Type Care Home

Purpose built to cater for residents' specific needs, Willowthorpe opened in April 2005. The home is situated in the charming Hertfordshire town of Stanstead Abbotts. With picturesque riverside views, Willowthorpe attracts an array of wildlife as well… Read more about Willowthorpe Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 56 Rooms from £1,350 / week
The Lodge Care Home

5 Broad Street, Hemel Hempstead HP2 5BW 

9.6 105 reviews
"I can't thank the lodge enough for the way they look after my dad. Nothing is too much for them. My dad has not looked better in a long…"   Read all 105 reviews
Location Type Care Home

The Lodge provides friendly and professional care to all its residents, within the home which has many modern facilities. The home creates personalised care programmes which are tailored to the needs of each resident, whether it is to suit a long… Read more about The Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 45 Rooms from £1,100 / week
Clare Lodge Care Home

8 Battlefield Road, St Albans AL1 4DD 

9.4 31 reviews
"My mother-in-law has always been very independent, often taking foreign trips and holidays on her own. But recently she suffered a rapid…"   Read all 31 reviews
Location Type Care Home

Clare Lodge is ideally situated in a quiet leafy residential road, very close of all major amenities in St Albans City centre and yet still very close to the countryside. Clare Lodge is a purpose built, mock-Tudor style home, which has been tastefully… Read more about Clare Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 24 Rooms from £1,450 / week
Milford Lodge

Priory End, Hitchin SG4 9AL 

9.4 51 reviews
"Milford lodge has looked after mum for almost 18 months now. The care she receives is very good encompassing medical, social, helping those…"   Read all 51 reviews
Location Type Care Home

Opened in June 2014, Milford Lodge Care Home in Hitchin is situated in an exclusive residential location that neighbours the centre of the North Hertfordshire market town. The home boasts a purpose-built style to provide three enabling living environments… Read more about Milford Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £1,300 / week
St Josephs Care Home

Aylesbury Road, Tring HP23 4DH 

9.4 52 reviews
"The staff of St Josephs go the extra mile to look after residents. The general standard is extremely high in both to day to day care and…"   Read all 52 reviews
Location Type Care Home

Purpose built in 1993, St Josephs is found in the idyllic country town of Tring in Hertfordshire, providing care for those needs that arise from both old age and dementia. An already established care home, St Josephs was one of the original care homes… Read more about St Josephs Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 48 Rooms from £1,500 / week
The Chadwick Care Home

4-10 Ware Road, Hoddesdon EN11 9DU 

9.2 43 reviews
"My mother was a resident for a number of months. The love and care she received was exceptional. My family and I cannot thank the staff…"   Read all 43 reviews
Location Type Care Home

Nestled in the heart of Hoddesdon, The Chadwick is an impressive development that neighbours the idyllic Rye Park. The home enjoys an elegant purpose-built design, a selection of open plan living areas, and a stimulating lifestyle programme… Read more about The Chadwick Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 67 Rooms from £1,295 / week
St Andrews Care Home

Great North Road, Welwyn Garden City AL8 7SR 

8.9 50 reviews
"My mother has been a resident at St Andrews for 3 years now. I would say that she isn't the easiest person to care for. However she has…"   Read all 50 reviews
Location Type Care Home

Providing quality residential care since 2001, St Andrews is situated in private grounds, surrounded by tranquil parklands. The home also enjoys spectacular views of Welwyn Garden City golf course and within easy access to the A1. St Andrews prides… Read more about St Andrews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 70 Rooms from £1,470 / week
The Radley Care Home

Gregson Close, Borehamwood WD6 5RG 

8.7 22 reviews
"I recently visited the Radley and was rather impressed by changes and modifications being made. The first thing you notice is the amazing…"   Read all 22 reviews
Location Type Care Home

The Radley is a purpose-built care home located on the old MGM-British Studios site in Borehamwood. The home is within easy reach of local amenities and Elstree's BBC Television Studios. The Care Offered The Radley Care Home provides care for elderly… Read more about The Radley Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 57 Rooms from £1,250 / week
Tremona Care Home

18 Alexandra Road, Watford WD17 4QY 

8.7 77 reviews
"My grandfather moved in to Tremona two years ago, as a family a very difficult decision for us to make he was living in his own home and he…"   Read all 77 reviews
Location Type Care Home

Tremona Care Home is a purpose-built facility, situated in pleasant and peaceful surroundings and close to picturesque park and woodland. Support is tailored depending upon each client's personal needs and can include long-term residential care, as… Read more about Tremona Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 44 Rooms from £1,300 / week
Tara's Retreat Care Home

High Street, Sandridge, St Albans AL4 9DQ 

8.5 35 reviews
"My nan has been at Tara's for over three years and she recently turned 100 years old. Mentally she is very sharp and completely with it…"   Read all 35 reviews
Location Type Care Home

Tara's Retreat is situated in the High Street of the beautiful rural Hertfordshire village of Sandridge, on the outskirts of the historic City of St Albans. This purpose built home opened in 2006 and is set in landscaped groups which enjoy panoramic… Read more about Tara's Retreat Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 69 Rooms from £1,450 / week

B&M Care Ltd Reviews in Hertfordshire (979)

9.3

B&M Care Ltd has a Group Review Score of 9.3 (9.316) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to B&M Care Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to B&M Care Ltd
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Review of

Ashlyns Care Home

from L L (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents needed extra support over the last few years and Ashlyns was the top of my list for where to place them. It lived up to all my expectations. The staff are all amazing.. there is always a smile and lots of support, most importantly when things are hard. The care given is second to
none and especially as my parents were deteriorating, the dignity and dedication that was provided I will never forget. It's a lovely environment too, very clean and light with lovely grounds where you can take a walk. And most importantly for those with mobility issues all on one level. I cannot recommend Ashlyns enough. A lot of effort is made with the food, being home cooked wherever possible and mum and dad enjoyed their meals. And there is an extensive biscuit tray!! Having to place your parents in a care home is hard enough but when you have the immense support of a lovely team of people it makes it so much easier to bare. Thank you to the managers and the all the team.
Reply from Diane Delicate, Manager at Ashlyns Care Home

Thank you for the lovely review it such a privilege caring for your parents and your kind words make it all the more rewarding.

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Review of

St Lauras Care Home

from M S (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at St Lauras have been very welcoming for my mums respite stay. Indeed they have gone out of their way to make her feel comfortable. and settled. The activities provided on a daily basis are varied and to a high standard. There are many nice personal touches. For example, they helped my mum
celebrate her birthday during her stay by baking a cake and giving her some flowers. Visits to the local high street for some light shopping and coffee have also been arranged - which provides a change of scene and fresh stimulation.
The hygiene and cleanliness standards are very high at St Lauras. A special mention must go to members of staff and of course none of the above would be possible without the leadership from St Lauras Manager.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Thank you from the bottom of our hearts for your lovely words. It has been a pleasure to have her here with us and watching her familiarise herself with the team and other residents, even calling it 'home' the other day. Mum has brought many laughs, fun and games to our home and we are thankful to be caring for her. With a cheeky sense of humour and a very warm heart - she is indeed a very special lady. Thank you for trusting in us to care for her and choosing St Lauras care home. You and your family are a delight!

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Review of

The Lodge Care Home

from J H (Stepson of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepparent is well supported and cared for.
Reply from Chloe Myers, Deputy Manager at The Lodge Care Home

Thank you for taking the time to submit a review. I will pass this onto the team. We are pleased to know you are happy with the service we provide.

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Review of

St Lauras Care Home

from Barbara H (Relative of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first moment I contacted St .Laura's, my family and I have received first class personal service and communication from the Manager. The manager has gone over and above to ensure the placement of this resident and their approach to his care has been entirely based around his particular needs,
personality, likes and dislikes. Staff are available to discuss any issues and his placement there is going very well. Understanding the need for different approaches to different individuals is first and foremost.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Wow, what a complimentary review to us as a home. Your loved ones admission into St Lauras has been a extra special one, from the phone call from enquiry to now - it has been a journey and a lovely one at that. Seeing your loved one on their dementia journey has understandably been a challenge and emotional rollercoaster for you all. Throughout you have all put your trust in us to guide you and worked with us to make it as peaceful for him as we could. Thank you for your lovely and kind words and we truly look forward to getting to know you all more, here's to our future as one big family.

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Review of

Osbourne Court Care Home

from Rosemary M (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Osbourne Court in September of 2024 so has been there just under a year.
Mum is a very independent person and taking the step to move into a care facility was not easy
for her. From day one Mum and our family received a warm, caring and friendly welcome from all of the staff
at
Osbourne Court. Mum has settled in well and has now made new friends with other
residents, she often says how well she is looked after and how happy she is there. Mum's
mental and physical health has improved dramatically since she started living at Osbourne
Court. We are always notified of anything going on with Mum and we always receive an
answer to any questions or concerns we have about Mum. The Osbourne Court team is a
happy one that works well together and it is reflected in the care they give to their residents.
The peace of mind we have knowing that Mum is in such good hands is priceless.
Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, as a team we appreciate your feedback. We will continue to deliver quality person centred care

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Review of

The Lodge Care Home

from Catherine W (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the lodge enough for the way they look after my dad. Nothing is too much for them. My dad has not looked better in a long time.
Reply from Lisa Pinner, Home Manager at The Lodge Care Home

Thank you for taking the time to write a review.I am pleased The Lodge has made a meaningful difference, not just in yours dads wellbeing, but in your peace of mind too. I will pass on your kind comments to the staff.

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Review of

Osbourne Court Care Home

from C A (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have nothing but praise for Osbourne Court. The caring staff are kind and thoughtful, the food is so good that Dad is bulking up again, his room is like his home and the common parts do not feel institutional.
I like the fact that Dad is not treated like a child and it is expected that he should
really feel as if he is in his own home - which he is. With help he can go outside and we can take him on outings at any time.
I know he feels safe and well-cared for. He likes having male carers and they engage with him while they are caring. He has personal attention to help him to exercise and to keep his mind active. All really successful for him.
As a family, we are thankful every day that Osbourne Court could accept him. We are confident that Osbourne Court are making this last period of his life a happy one .
Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, this is much appreciated by the whole team

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Review of

Osbourne Court Care Home

from D M (Son of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff very helpful and caring.
Always available to answer questions we may have.
Home managed very well by the management team.
Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, this is much appreciated by the whole team

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Review of

Osbourne Court Care Home

from Karen L (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my mum moved into Osbourne Court, I knew she was in the right place. The atmosphere is warm, welcoming, and full of life. Every member of staff goes above and beyond to make residents feel safe, cared for, and valued. It's clear that they don't just see it as a job.
The home itself
is beautifully kept, clean, and comfortable, with a lovely, homely feel. There's always something going on activities, laughter, and friendly conversation and my mum has settled in far quicker than I could have imagined. She's eating well, smiling more and truly feels like part of the community. The staff are nothing short of amazing. They take time to understand each resident's needs, preferences, and personality, everyone is treated with patience, dignity and kindness. Communication with families is excellent.
Knowing mum is in safe and loving hands is priceless. Osbourne Court is more than just a care home, it's a home full of heart.
Thank you
Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, this is much appreciated by the whole team

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Review of

Osbourne Court Care Home

from Ronald G (Brother of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was in Osbourne Court for just over a year until his death in July.
He was very happy there thanks to the staff who looked after him through his good times and the bad times with no complaints from us. staff were very friendly and always very helpful on visiting my brother they always made
me welcome any health issues with him I was always contacted any time of the day and night a highly recommended care home with great staff thanks to you all on behalf of our family.
Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, this is much appreciated by the whole team

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Review of

Osbourne Court Care Home

from Steve A (Son of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First visit in August, this time was around 10am. We found dad in the lounge in a wheel chair asleep and we did manage to wake him and over about 30 minutes we managed to get some interaction. During our time a staff member made him a cup of tea. My wife then cut his finger nails and checked his
hearing aid batteries.
We did visit his room to check on toiletries and to drop of a sensor floor mat, which we had been informed we needed to buy as the one he had been using was broken and had only been lent to him. We also donated a bag of DVDs for the residents, both these items were left in his room and a member of staff informed.
Reply from Ria Bradford, Acting Home Manager at Osbourne Court Care Home

Thank you for your review, this is much appreciated by the whole team

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Review of

Osbourne Court Care Home

from Deborah W (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum became a resident in May25, and I became a Daughter again. Having been caring for Mum with her progressing dementia, we lost that relationship, and both of us felt alone and lost in it all. Osbourne Court and the wonderful staff are amazing, cannot express my gratitude enough. Mum has a fuller
life, eating, sleeping better, and round the clock care and security, giving me peace of mind. Never an easy decision to make, moving a loved one into a home, but this has been best for Mum and my family. So be strong, pick up the phone and book a viewing, hope my review helps you on this path, all the best.
Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, this is much appreciated by the whole team

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Review of

Osbourne Court Care Home

from D R (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience of having a family member in Osbourne Court has been very good every team member has been excellent.


The care home manager is very approachable and should we have any issues she will address and action when required


The manager's team are very caring and approachable

Reply from Ria Bradford, Home Manager at Osbourne Court Care Home

Thank you for your review, this is much appreciated by the whole team

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Review of

The Lodge Care Home

from Julie G (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have done an in-depth review on another platform for a truly honest opinion.
I do not have enough characters to give an honest review in this space - I do not want any family to go through the trauma and anxiety we experienced.
Please note the last CQC review was in February 2022 - things have
obviously spiralled downhill since then - not that you should ever rely on CQC reports.
Reply from Lisa Pinner, Home Manager at The Lodge Care Home

Thank you for your feedback. We acknowledge your concerns and apologise that you felt that your mum had a poor experience during her respite stay at The Lodge at the beginning of 2025.We are committed to providing person - centred care to our residents and can assure you that your specific concerns have been investigated and addressed as appropriate

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Review of

Clare Lodge Care Home

from Matt H (Son-in-law of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has always been very independent, often taking foreign trips and holidays on her own.
But recently she suffered a rapid memory decline, unable to care for herself.
It was unknown territory, and a very worrying time for us all.
After visiting several care homes I decided on Clare
Lodge in central Albans.
Clare Lodge has proved to be an excellent choice.
She now has a lovely sunny bedroom and settled in surprisingly quickly. Plus I have been given free dementia training.
Clare Lodge has a good range of facilities, with regular daily activities being organised, plus trips to the seaside and other outings.
The staff are consistently friendly, kind and attentive, and have built a strong bond of friendship with my mother-in-law.
She has been transformed from a lonely, anxious lady into a relaxed and happy member of a vibrant, active, peaceful and caring small
community. She is happy and I am happy. Thank you Clare Lodge.
Reply from Clare Lodge Home, Home Manager at Clare Lodge Care Home

I'd like to thank you, on behalf of myself and the team. Your Mother-in-law has settled into the community beautifully and is already a very active participant in all we do.

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Review of

St Lauras Care Home

from Sally M (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sr Laura's has been such a breath of fresh air for our Mum, the atmosphere is positive and kind. Every single member of staff is welcoming and warm. There always seems to be a smile and activities happening. The place is so well managed by the manager and standards are very high regarding cleanliness
and systems . Mums support has been so wonderful. Carer and her team have made sure she has felt safe and welcomed not to mention trying so hard to improve her quality of life. There are so many thoughtful touches to the place . Mum feels really settled.
Reply from Eme Cameron, Home Manager at St Lauras Care Home

Caring for your Mum has been a delight over the past few weeks. I am so pleased our paths crossed and you chose to move her into our care and of course thankful you put your trust into me and my amazing team to care for her. Mum has brought us a barrel of laughs and has certainly put her own stamp on the home, from getting us ordering Cheeseburgers to making videos with the staff - she really is a special lady with the best sense of humour. We hope to continue to make this time of her life a special and rememberable one, thank you for supporting us and your kind words - the team deserve to hear this wonderful feedback and should be proud of it!

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Review of

Ashlyns Care Home

from Liz E (Sister of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have felt very supported by the care given to my sister. The staff are very patient with her and take into account her worries and concerns. In particular, when she has been attended to by the dentist and a district nurse, they have demonstrated compassion and care. I am very grateful to all concerned.
Reply from Diane Delicate, Manager at Ashlyns Care Home

Thank you for your positive review. It has been a pleasure supporting your sister in settling into her life at Ashlyns.

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Review of

Willowthorpe Care Home

from Bernard W (Son of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home 3 years and she is happy with the level of care she receives. The staff are extremely kind and caring and always bring a smile to her face. The genuinely seem to care for mum. A good range of activities are provided. A lovely location by the river.
We are delighted we sent
mum to such a caring home.
Reply from Lisa Edwards, Home Manager at Willowthorpe Care Home

Thank you for the lovely feedback. It is a pleasure to care for your mum.

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Review of

St Lauras Care Home

from J D (Wife of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband stayed for nine days (respite care). It was his second visit and he was warmly welcomed by the manager and two carers. His room was spotlessly clean and when I collected him, all his clothes were freshly laundered. All the residents look happy and content and trips out are regularly arranged.
They seem to be kept busy but the atmosphere is relaxed. When I collected him, he didn't seem to want to come home!
Reply from Eme Cameron, Home Manager at St Lauras Care Home

It was again the upmost of pleasures to have your wonderful Husband stay with us, we already look forward to his next stay here at St Lauras. We hope you enjoyed your holiday, especially knowing that he was in safe hands. Remember to come back to join in with any of our activities and to have dinner with us whenever you like. Goodbye for not but hopefully not too long! Thank you for your valued feedback.

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Review of

Willowthorpe Care Home

from R A (Resident) assisted by family/friend published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Feel safe and happy here.
Reply from Lisa Edwards, Home Manager at Willowthorpe Care Home

Thank you, I am glad you feel safe and happy here at Willowthorpe.

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Awards / Recognitions (3)

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