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Care Homes Owned by Rockdale Housing Association in Kent

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Rockdale Housing Association in Kent

Only the locations & reviews in Kent for Rockdale Housing Association are showing below.

View the details of all 2 locations (with 36 reviews) owned by Rockdale Housing Association

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Rockdale Housing Association Locations in Kent (2)

 - Browse 2 Care Homes and Extra Care Housing owned by Rockdale Housing Association in Kent
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Rockdale House
Rockdale Lodge, Rockdale Road, Sevenoaks TN13 1JT 
9.7 36 reviews
Rockdale House, Sevenoaks, Kent
"Exceptionally caring , friendly , helpful staff nothing is ever too much trouble . From the reception staff right through to the manager…"   Read all 36 reviews
  • from £1,645 / week
  • 50 Rooms
Location Type Care Home

Rockdale House is a one-off, independently run 50-bed care home providing both nursing and residential care. It prides itself on the kindness of its care, and its friendly, family atmosphere. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Rockdale Housing Association Reviews in Kent (36)

9.7

Rockdale Housing Association has a Group Review Score of 9.7 (9.679) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rockdale Housing Association must have a Review Score.

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Review of

Rockdale House

from J C (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptionally caring , friendly , helpful staff nothing is ever too much trouble . From the reception staff right through to the manager everyone has a friendly smile and brilliant attitude and will go the extra mile to help in anyway they can . There are endless activities ranging from talks to art
groups and sing a longs
I would highly recommend it to anyone looking for a care/ nursing home
Reply from Dawn Ross, Admissions & House Administrator at Rockdale HouseWe are grateful to you for taking the time in completing a review. I shall share your kind and positive words with the team - thank you!
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Review of

Rockdale House

from S M (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy and content. The carers are friendly and helpful. Management is professional but personal. Communication is good.
Activities are excellently planned and Mum is encouraged to participate.
Reply from Dawn Ross, Admissions & House Administrator at Rockdale HouseMany thanks for your positive feedback. We are grateful for your time in submitting a review
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Review of

Rockdale House

from R H (Granddaughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities are great, staff are go above & beyond and my grandma is incredibly well looked after. The gardens are a happy place to be and the staff are always very accommodating when I bring my children to visit my grandma. Thank you!
Reply from Dawn Ross, Admissions & House Administrator at Rockdale HouseThank you for your review. Your feedback is important to us
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Review of

Rockdale House

from N P (Son of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for my elderly mum was first class, right from the first assessment to sad recent passing. My mother welfare, care and happiness was always their first concern. The staff are extremely kind and efficient; a pleasure to go and spend time with mum in their last days.
Reply from Dawn Ross, Admissions & House Administrator at Rockdale HouseThank you for taking the time to review Rockdale House. Any feedback is important to us and very much appreciated
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Review of

Rockdale House

from Mary K (Goddaughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Communication between different members of staff could be improved. It depends who is on duty. The idea of walkie talkies is very noisy and upsets my family member. Could they be used more sensitively with thoughtfulness shows how they affect the elderly. But she also accepts that because of the geographical
nature of the building, walkie talkies need to be used. Could there be better training in more sensitive use of them please?
Reply from Dawn Ross, Admissions & House Administrator at Rockdale HouseThank you for your review. We acknowledge your concerns and we are currently in the process of changing our communications system, which should eradicate any issues. As you may expect this can take time to implement.
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Review of

Rockdale House

from A F (Daughter of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We can't thank you enough for the wonderful care you gave our mother following her operation for pancreatic cancer. From the lovely room and welcome pack, through the wonderful care from all the staff, to her excellent medical care, everything was beyond our expectations. Thank you so much. We would
100% recommend Rockdale House.
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Review of

Rockdale House

from D W (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent carehome.
Everyone is so kind, caring and smiley! This is a very happy environment. My mother has been very content here and, through too many health hiccups, extremely well cared for. I always feel she is safe. Communication with relatives is regular and clear.
All staff work so
hard, cheerfully and efficiently. I couldn't ask for more for my mother.
Reply from Eleanor Prescott, Community Engagement & Marketing Officer at Rockdale HouseThank you so much for taking the time to send in this review. We're so glad that both you and your mother are happy. It's our pleasure and privilege to look after her.
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Review of

Rockdale House

from Elizabeth G (Friend of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my friend on a regular basis after she moved into Rockdale, the home is fabulous and she is very happy, moving from your own home is a hard transition and the team have made this a smooth and enjoyable process for her I highly recommend this home.
Reply from Dawn Ross, Admissions & House Administrator at Rockdale HouseThank you for taking the time to send a review of Rockdale. We very much appreciate your feedback.
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Review of

Rockdale House

from Hannah D (Niece of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't thank the team at Rockdale enough for the incredible care and kindness they showed my aunt during her recent stay. From the moment she arrived, the staff made her feel welcome, supported, and genuinely cared for.
After her respite stay, she returned home looking and feeling like a completely
new person - truly 10 years younger! It's a testament to the exceptional environment, the attention to detail, and the warmth of everyone who works there.
The staff went above and beyond every single day, not just meeting her needs but making her feel part of a real community. The quality of care, the uplifting atmosphere, and the genuine compassion shown have made such a positive impact on her wellbeing.
We are incredibly grateful to Rockdale for giving her the time, care, and encouragement she needed. We wouldn't hesitate to recommend them to anyone looking for outstanding respite care.
Reply from Eleanor Prescott, Community Engagement & Marketing Officer at Rockdale HouseThank you so much for your kind words. We love our work, and making your aunt and the rest of our residents feel special is what gets us out of bed every morning. Your aunt is welcome back any time!
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Review of

Rockdale House

from Tim P (Son of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rockdale House looked after my father wonderfully. Their staff and management have cared for him and our family with kindness and compassion. We are very grateful. Thank you.
Reply from Eleanor Prescott, Community Engagement & Marketing Officer at Rockdale HouseYou are very welcome. Looking after your father was our privilege.
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Review of

Rockdale House

from M P (Wife of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I thought the loving care given to my husband was excellent. The staff were all kind, loving and efficient not only to my husband, but to all the visiting family. Nothing was too much trouble. Care staff, cleaners, laundry people and management all deserve our grateful thanks.
Reply from Eleanor Prescott, Community Engagement & Marketing Officer at Rockdale HouseThank you. It was our pleasure to look after him, and thank you for your very kind words.
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Review of

Rockdale House

from R P (Sister of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my sister and I am very happy with the support she is receiving from all. The staff helped when I went to leave I found I had lost my purse, and without the help of the senior support worker, I would not have coped with the phone call to cancel my phone card as I am very deaf.
Thank
you to two members of staff in particular who went beyond their duty and helped me no end.
Well done Rockdale!
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Review of

Rockdale House

from G H (Friend of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend today about ten days after his admission to Rockdale House. I arrived unannounced and the reception were friendly and helpful. I was shown to my friend's room and I was impressed with the atmosphere and environment of the home. My friend said he was well settled in his new home.
He praised the home's catering and the care given to him by the staff. I left the home feeling reassured that my friend is in good hands!
Reply from Denise Tucker, Marketing Officer at Rockdale HouseThank you very much for taking the time to give us your feedback about Rockdale House Care Home. We will share this with the team.
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Review of

Rockdale House

from Sara T (Relative of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relation has been a resident in Rockdale House for nearly two years. The care is excellent and nothing seems too much trouble. Recently she fell and broke her elbow so she has required more personal care which has been provided by all the members of staff so willingly.
Reply from Denise Tucker, Marketing Officer at Rockdale HouseThank you for taking the time to feedback on our care.
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Review of

Rockdale House

from Antony M (Son of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent and well-managed care home.
Reply from Denise Tucker, Marketing Officer at Rockdale HouseThank you for taking the time to feedback. It is much appreciated.
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Review of

Rockdale House

from Sarah C (Niece of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a sudden but very debilitating illness, we moved my frail elderly aunt into Rockdale House, initially for respite care but became a permanent stay. The staff could not have been kinder or more caring towards her, they were so attentive, monitoring and encourging her to become well. Sadly this
was not to be and their support became end-of-life care. Throughout the staff were wonderful, not just to my aunt, but to myself and my family too. We couldn't have wished for a better place for her to be.
Reply from Denise Tucker, Marketing Officer at Rockdale HouseIt is very thoughtful of you to take the time to write at such a difficult time. Thank you for your kind feedback, it means very much to all of us to hear this.
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Review of

Rockdale House

from Sarah B (Granddaughter of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan is always very well looked after. The staff are always very welcoming and friendly. Rooms and corridors are always clean and tidy.
Reply from Denise Tucker, Marketing Officer at Rockdale HouseThank you for taking the time to feedback on our services and facilities.
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Review of

Rockdale House

from Carole L (Daughter of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been very well looked after and has always felt welcomed. She really loves the food and enjoys the games played and doing the crafts.
Reply from Denise Tucker, Marketing Officer at Rockdale HouseThank you very much for taking the time to feedback, and we are really pleased to hear your mother is so happy at Rockdale House Care Home.
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Review of

Rockdale House

from L H (Daughter of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rockdale House is a warm and friendly place. My dad has been there for nearly two and a half years and is very happy. He is benefitting from the varied, freshly cooked meals and numerous cakes, biscuits and cups of tea, coffee etc. throughout each day. He is kept busy with exercises, activities, entertainment
and outings offered. His room is spacious, clean and comfortable and the decor, generally, is fresh and homely. Staff are kind, friendly and supportive.
Reply from Denise Tucker, Marketing Officer at Rockdale HouseThank you for taking the time to review Rockdale House Care Home. We are very grateful for your kind feedback which we will share with our colleagues.
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Review of

Rockdale House

from Marian W (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rockdale House Care Home is a very caring and well-managed cared home. Everywhere is kept very clean. Staff are dedicated and welcoming and friendly always.
The weekly quiz was a favourite for Mum, as were the poetry and music events.
There are many activities, including a gardening club.
The terrace
on level one was a lovely place for visits. Many happy times there. Many thanks to all at Rockdale.
Reply from Denise Tucker, Marketing Officer at Rockdale HouseThank you for taking the time to review Rockdale House Care Home. We are grateful for your feedback and very glad that we provided a happy, homely home.
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