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Care Homes Owned by Aims Care Group Ltd in Surrey

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Aims Care Group Ltd Locations in Surrey (3)

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3 Care Homes owned by Aims Care Group Ltd in Surrey

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Aims Care Group Ltd Reviews in Surrey (9)

8.9

Aims Care Group Ltd has a Group Review Score of 8.9 (8.852) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aims Care Group Ltd must have a Review Score.

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Showing 9 reviews matching selected criteria
Review of High View Care Centre from B S (Mother of Resident) published on 8 June 2026 Submitted via Website•
Overall Experience
I would like to express again my sincere gratitude to the staff team at Highview Care Home for the outstanding care and support provided to my daughter. The support my daughter receives is truly excellent. The staff team is very resilient, caring, and dedicated. Even when challenges arise, they never give up and always work positively to turn difficult situations into opportunities for learning and improvement.
At Highview the environment is always clean, welcoming, and free from unpleasant odours. I am extremely pleased with the level of care and professionalism shown by the whole team. The kindness, patience, and commitment demonstrated by the staff give me great peace of mind as a parent. I am truly over satisfied with the home and very grateful for everything the team does for my daughter.

Thank you all for your hard work and dedication.

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Review of High View Care Centre from L L (Mother of Resident) published on 9 April 2025 Submitted via Website•
Overall Experience
High View Care Centre has changed my son's life, they have really helped put some structure and routine around him. He has quite a complex presentation. He is having fun, being well cared for and all the staff do an amazing job with supporting him and all the others in the home.
All the activities provided are of such good quality and he recently had a party for his birthday and it was lovely, he and I really enjoyed it, to see everyone dancing and singing was truly beautiful. He gets out and about to different places of interest and does lots of different things including cycling, tennis etc. His health needs are well attended to too; just to see his clothes properly laundered and cared for feels so reassuring. (He has had clothing shrunk, stolen and lost at other places).

The manager and her team are responsive to conversations, dedicated to their work and provide such a high level of care. I really appreciate that as previously my experience of his care had been very upsetting.

↩Reply from Leon Shaz, Group Manager at High View Care Centre

Thank you so much for your lovely review! We're absolutely thrilled to hear how well your son is doing and how much joy he's experiencing at High View. Knowing he's having fun, feeling supported, and thriving means the world to us. We're so glad you felt the love and care we put into everything we do. Your kind words have truly made our day! We will share this with all of our team.

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Review of High View Care Centre from C S (Sister-in-law of Resident) published on 8 January 2025 Submitted via Website•
Overall Experience
Just wanted to leave a review for the care and support for my sister in law, who is currently residing at the home. Since she joined the home the level of care she's received is outstanding, we have seen a dramatic change in her due to the support she gets on a daily basis. Seeing her being included in activities, outings and experiencing new things is amazing and we can see how happy and well cared for she is.
The staff have and are still doing an incredible job I can't thank them enough. Not only has her quality of life improved but it gives up a peace of mind knowing she is in good care.

Thank you again. Continue with the great work.

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Review of High View Care Centre from K A (Sister-in-law of Resident) published on 6 January 2025 Submitted via Website•
Overall Experience

All the staff are very well trained and follow a person centred approach. My sister in law is autistic and has behavioural issues, she has been there for a few months and as a family we have seen a big change in her behaviour which has developed through all the hard work the staff put in to make it happen. They have managed to control her weight and reduce her screen time which has resulted in better behaviour. Just last week they went above and beyond to throw her a birthday party and got all the staff, residents and family involved and it was really nice to see. Even staff members who were not rostered to work on that day chose to come in and spend the day organising and making it a special day. My family could not be more grateful to all the staff for all their hard work and everything they do for my sister in law. Thank you.

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Review of Swallowfields Care Centre from Russell D (Brother of Resident) published on 13 November 2024 Submitted via Website•
Overall Experience
My brother was a resident at Swallowfields Care Centre for 14 years. They treated him with the utmost respect, dignity and care. All the staff were amazing especially when my brother went to palliative care. They accepted that as a family his final months were spent as happy as they could have been.

Please do not hesitate to trust Swallowfields Care Centre for your loved one!

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Review of Swallowfields Care Centre from Aktan Y (Resident / Service User) published on 2 May 2017 Submitted via Postal Card•
Overall Experience

I want to live in Swallowfields.

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Review of Swallowfields Care Centre from B M (Resident / Service User) published on 2 May 2017 Submitted via Postal Card•
Overall Experience

I am happy to live here.

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Review of Swallowfields Care Centre from Margaret S (Mother of Resident) published on 29 March 2017 Submitted via Postal Card•
Overall Experience
As I have moved out of Surrey since my husband passed away. I haven't been to Swallowfields for 4 years. The staff at the home very kindly act on my behalf in all aspects.

When my Husband was alive we came to all the meetings and social events. Now I find the journey very difficult.

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Review of Swallowfields Care Centre from Mary S (Sister of Resident) published on 24 March 2017 Submitted via Postal Card•
Overall Experience
Our sister resides at Swallowfields Care Home and last year saw her health deteriorate considerably, with long spells in hospital.
However, the staff, since she returned back into their care has shown great improvement in getting her out of nappies to normal underwear again, getting her semi-mobile and disposing of the hoist and getting her back into a normal bed.
All of this while my sister was depressed and completely immobile.
All the staff show great compassion, resilience, patience and tolerance.

They were always happy to update us as a family whenever we dropped in, which was many times.

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