Swallowfields Care Centre is a residential unit specialising in adults with Dual Diagnosis, Autism, Asperger Syndrome or those with complex needs. They have a team of specialist staff including their own Occupational Therapist and Art, Music, Dance and Movement therapists. Offer unique specialist support packages to prepare clients to learn new skills to allow them to gain greater independence and stability in their lives. The home has been purpose built and has a sensory room, a gymnasium and even a pool table and activity suite. Believe in providing the best support for clients, in the best possible environment, with the best possible facilities and with the highest levels of staff training. Swallowfields is uniquely located close to the beautiful Epsom Downs in Surrey. Would welcome you to come and have a look around the Home and facilities and meet the team of dedicated care staff.
Group: Aims Care Group Ltd
Person in charge: Edna Mauricio-Marcelo (Acting Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 10 Service Users
Registered Care Categories*: Learning Disability • Mental Health Condition • Sensory Impairment
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Down Syndrome • Epilepsy • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia
Admission Information: Ages from 18 to 65.
Languages Spoken by Staff (other than English): French, Polish
Single Rooms: 10
Rooms with ensuite WC: 9
Weekly Charges Guide: Personal Care Single £1250 – £2900 (These prices are only a guideline, please contact Swallowfields Care Centre to find out the exact price for your requirements.)
Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Swallowfields Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Swallowfields Care Centre has a Review Score of 9.2 (9.208)
The Review Score of 9.2 (maximum of 10) for Swallowfields Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Swallowfields Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.5 out of 5 from 3 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.708 for Swallowfields Care Centre is calculated as follows: ( (34 Excellents x 5) + (14 Goods x 4) ) ÷ 48 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.5 Points relating to the number of positive Reviews for Swallowfields Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 2 positive Reviews (10 registered maximum number of service users ÷ 5). 3 Reviews ÷ 2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by B M (Resident) on Tuesday 18 April 2017. Relates to April 2017.
I am happy to live here.
How likely would you be to recommend Swallowfields Care Centre? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Good
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Aktan Y (Resident) on Tuesday 18 April 2017. Relates to April 2017.
I want to live in Swallowfields.
How likely would you be to recommend Swallowfields Care Centre? Don't know
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Margaret S (Mother of Resident) on Tuesday 28 March 2017.
As I have moved out of Surrey since my husband passed away. I haven't been to Swallowfields for 4 years. The staff at the home very kindly act on my behalf in all aspects.
When my Husband was alive we came to all the meetings and social events. Now I find the journey very difficult.
How likely would you be to recommend Swallowfields Care Centre? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Good
Activities: Good
Management: Good
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Mary S (Sister of Resident) on Friday 24 March 2017. Relates to March 2017.
Our sister resides at Swallowfields Care Home and last year saw her health deteriorate considerably, with long spells in hospital.
However, the staff, since she returned back into their care has shown great improvement in getting her out of nappies to normal underwear again, getting her semi-mobile and disposing of the hoist and getting her back into a normal bed.
All of this while my sister was depressed and completely immobile.
All the staff show great compassion, resilience, patience and tolerance.
They were always happy to update us as a family whenever we dropped in, which was many times.
How likely would you be to recommend Swallowfields Care Centre? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Swallowfields Care Centre
There are currently no Care Home Idol entrants who have performed at Swallowfields Care Centre
