Care Homes Owned by Cardinal Healthcare in Surrey

We sincerely value everything they do to ensure Dads needs are met with dignity and respect. Staff dedication has given our family great reassurance and peace of mind.

When I first came to Birdscroft it was pretty run-down. The care has always been excellent. Now both are excellent. The daily activities covers all abilities. I love if I have any worries etc, all the staff and especially the management are ready to listen & help. As a volunteer I enjoy my visits were I am always welcomed.

I have been a volunteer at the care home for nearly 6 years. In that time I have seen the fabric and appearance of the home improve considerably for the better. It has a much better welcoming environment and while I have asked the residents if they are happy with the staff they give an emphatic definite yes!

a better home i like looking after a little bit of garden I get treated with respect and have the utmost respect from the carer,s to nurses and management who i find it easy to talk to if i need help or advise

my sister has been a resident for 10 years looked after very well staff are very kind.

Thank you to all.

Their care was 2nd to none and after the ongoing refurbishment I am certain that the ascetics of the building will match the quality of the staff.

The cost is ridiculous, I do not know how this is justified. I would want 5* luxury for that.

Astrid (daughter of Lise)

The staff are the true heart of the home. They treat him with the utmost dignity, patience, and genuine affection, which has given our family immense peace of mind. He has a comfortable room that truly feels like his own space, and, when he is able to, he enjoys spending time looking at and relaxing in the beautiful gardens. It is so reassuring to visit and see him settled, content, and well-looked-after in such a lovely environment. Communication with the family has been excellent, and we always feel welcome and informed whenever we visit. Thank you to everyone at Dene Place for your dedication, kindness, and for making it a home away from home for him. Highly recommend!

I can't praise the staff here enough for caring for my mum who has been here for 5 months now. They treat her with respect, care and nothing is too much for them. The home has a warm friendly presence no matter what time of the day you go and visit. Would highly recommend.

I am more than happy with the care of Sabine at Birdscroft. Staff are always very helpful and enthusuastic at events & day to day care. I am always made very welcome on my regular visits.

Mum is 100yrs old on June 24-2026, the staff are ensuring the day is well celebrated with a tea party for friends and family.

I can highly recommend the nursing home.

The staff treat my lovely mummy with dignity, patience, and genuine warmth, creating a safe and comforting environment tailored to my mothers dementia needs. I am deeply grateful for the dedication and empathy shown on a daily basis.

I like my room I am well looked after

Thank you for your ongoing support Oksana, Lauren, Francis and carer team. We appreciate your time, patience and care for dad as well as adapting to his changing needs over time. We appreciate the updates, communication and working together to listen/share feedback with the common goal to support dad in the best way possible.

My Mum was placed at Springfield Manor after a spell in hospital and sudden decline due to her diagnoses of Alzheimer's. I could not have wished for a better home for my mum to have gone to. All the staff are so friendly and caring and I am always made to feel welcome when I visit. The Staff are very quick to pick up if there has been a change in my mums health and take necessary steps. They put on a variety of activities at the home and my mum is included when her health allows for it. The home always has a friendly, homely atmosphere when I visit and is clean and well presented. They ensure all dietary requirements are catered for and the food is well presented and looks appetizing and fresh. Although my mums room initially didn't have the best view not long after my mum went into this room the home took it upon themselves to landscape the outside area to make it more stimulating. I would highly recommend Springfield Manor to anyone that is looking for a home for their loved ones.

My Brother recently passed away on 8th August. He had been here for 4 years and during this time he was given the most and excellent care by all the staff. I would recommend this home for a loved one to stay at. All the staff are very kind and considerate.

There is no atmosphere not even a tv in main room I had to write to the home monthly to ask them to do more activities. My mums window to her room couldn't even open properly as the lock was broken for 3 years it's a miserable place and I would not recommend anyone to send their loved ones there. There is also a very strong smell in their that is not pleasant. I thought the new manager would make a difference but he was no better than the one before that. The odd pictures they put on social media are not how it is there no love no compassion and the fact my mum was stuck in that place for three years will affect me for the rest of my life. I wanted her to end her final years happy but instead she sat in a dark small room.