Care Homes Owned by Cardinal Healthcare in Surrey

When I first came to Birdscroft it was pretty run-down. The care has always been excellent. Now both are excellent. The daily activities covers all abilities. I love if I have any worries etc, all the staff and especially the management are ready to listen & help. As a volunteer I enjoy my visits were I am always welcomed.

I have been a volunteer at the care home for nearly 6 years. In that time I have seen the fabric and appearance of the home improve considerably for the better. It has a much better welcoming environment and while I have asked the residents if they are happy with the staff they give an emphatic definite yes!

Thank you to all.

Their care was 2nd to none and after the ongoing refurbishment I am certain that the ascetics of the building will match the quality of the staff.

The cost is ridiculous, I do not know how this is justified. I would want 5* luxury for that.

Astrid (daughter of Lise)

The staff are the true heart of the home. They treat him with the utmost dignity, patience, and genuine affection, which has given our family immense peace of mind. He has a comfortable room that truly feels like his own space, and, when he is able to, he enjoys spending time looking at and relaxing in the beautiful gardens. It is so reassuring to visit and see him settled, content, and well-looked-after in such a lovely environment. Communication with the family has been excellent, and we always feel welcome and informed whenever we visit. Thank you to everyone at Dene Place for your dedication, kindness, and for making it a home away from home for him. Highly recommend!

I can't praise the staff here enough for caring for my mum who has been here for 5 months now. They treat her with respect, care and nothing is too much for them. The home has a warm friendly presence no matter what time of the day you go and visit. Would highly recommend.

I am more than happy with the care of Sabine at Birdscroft. Staff are always very helpful and enthusuastic at events & day to day care. I am always made very welcome on my regular visits.

Mum is 100yrs old on June 24-2026, the staff are ensuring the day is well celebrated with a tea party for friends and family.

I can highly recommend the nursing home.

The staff treat my lovely mummy with dignity, patience, and genuine warmth, creating a safe and comforting environment tailored to my mothers dementia needs. I am deeply grateful for the dedication and empathy shown on a daily basis.

I like my room I am well looked after

Thank you for your ongoing support Oksana, Lauren, Francis and carer team. We appreciate your time, patience and care for dad as well as adapting to his changing needs over time. We appreciate the updates, communication and working together to listen/share feedback with the common goal to support dad in the best way possible.

Dene Place is a very happy (and efficient) home, where my father has been happily settled since June. The staff are all friendly and caring - they even greet my often muddy dog with enthusiasm when he comes along for a visit. The food is freshly cooked and delicious - for the first time in a while, my dad is really enjoying his food. The rooms are all spotless. The team is run by the very professional, knowledgeable and friendly manager who sets the tone for a welcoming environment. She not only knows all the residents by name but also their individualities. I highly recommend Dene Place.

We are very lucky to have found Dene Place.

The staff have been caring, attentive and thoughtful throughout my mother's stay. The flexibility to make her room homely made a big difference to her happiness. The staff were always supportive of her attempts to integrate and make the most of the facilities. The team were proactive in making modifications to the room to ensure it fitted my mother's needs. In particular, they were there for her in her final minutes. I highly recommend this care home.

Five-star review - excellent staff, great care, delighted with excellent treatment my brother has had. Staff are so kind and caring and I would highly recommend Birdscroft Nursing Home and know my brother is in safe hands which is a huge reassurance.

My father has been a resident of Dene Place for 4.5 years. The residents are always placed at the heart of the service and as a result of this, my father continues to thrive at the age of 95 years. This is due to the high standards of care he receives from skilled carers and nurses who genuinely know and understand their residents' needs and preferences. Many of the staff have been working at the home for several years which provides consistency of care and creates a lovely homely feeling for residents and their families. The home is run well by the manager and her team are a credit to her. The activities programme keeps my father's interest in living a good life. They include quizzes, painting, cooking, poetry, talking, exercise, team games, music, yoga, singing, dancing and more. My father is quite clear that this is a good place and he doesn't want to go anywhere else.

All the staff at Birdscroft have cared for my mother to the very highest standard. I was kept informed as to my mother's health fully at all times. When she required hospital treatment they arranged it without delay. I couldn't have wished for my lovely mother to have been cared for better. Birdscroft has a warm and welcoming atmosphere and you feel that you are part of an extended family. Amazing caregivers!