Care Homes Owned by Cardinal Healthcare in Surrey

my dad is really enjoying his food. The rooms are all spotless. The team is run by the very professional, knowledgeable and friendly manager who sets the tone for a welcoming environment. She not only knows all the residents by name but also their individualities. I highly recommend Dene Place.

are homely and comfortable, the activities are varied, and the food is delicious (my father-in-law loves it!). The home is run by an excellent manager and she takes great care to know all of her residents and to ensure they are happy and settled and, together with her staff, creates a warm and welcoming environment. I highly recommend it.

and the residents, but to the families and friends who also become an integral part of the home. Also very welcoming whenever mum comes back after an outing. All staff are available to speak to at anytime, no matter what role they have. The home is spotless and everything is done to ensure residents' comfort. Recently mum had a fall (completely unavoidable and in no way suggests any negligence from staff) and the care she received at the time was exceptional and also on her late evening return from investigation at A&E. At all times, where mum's stated wishes respected too.
We are very lucky to have found Dene Place.

to the room to ensure it fitted my mother's needs. In particular, they were there for her in her final minutes. I highly recommend this care home.

and understand their residents' needs and preferences. Many of the staff have been working at the home for several years which provides consistency of care and creates a lovely homely feeling for residents and their families. The home is run well by the manager and her team are a credit to her. The activities programme keeps my father's interest in living a good life. They include quizzes, painting, cooking, poetry, talking, exercise, team games, music, yoga, singing, dancing and more. My father is quite clear that this is a good place and he doesn't want to go anywhere else.

has a warm and welcoming atmosphere and you feel that you are part of an extended family. Amazing caregivers!

would really like to thank the staff personally for their kindness and sensitivity, albeit for a short period of time.

impressed and are so thankful to them all. He was an accomplished organist and had sung with choirs. The staff liaised with the family to get a keyboard in for him and even suggested starting a resident choir for him to play for. This all meant so much to him and really helped him out of his depression.

they were excellent.
I would say it was a lovely experience for me and my family, knowing he was safe, well looked after and cared for and happy.

is second to none. The clients are always encouraged to join in the activities, which are always well throughout. The manager and her staff are a credit to you.

have been significant improvements such as a weekly activity programme and decor upgrades which are ongoing. The atmosphere is very positive and caring.

kindness and made every effort to help him settle in. He enjoyed the wonderful garden in the fine June weather. After a few weeks, it became apparent that his condition actually required the attention of a more specialist dementia home, and he was quickly found a room in another care home. The transfer was carried out seamlessly and kindly. I am incredibly grateful to all the staff at Dene Place Care Home and would recommend the home to anybody.

the staff and management.

itself, followed by all sorts of fun involving passing large sponge balls around, and batting balloons with foam sticks. We were encouraged to bring our picnics into the lounge, where we were able to sit and eat with my mother, who was provided with a marvellous buffet lunch by the staff. Then there was further entertainment, with a lot of laughter and singing. The house had been beautifully decorated with flags and bunting and the atmosphere was very jolly. Thank you Dene Place for a very happy day (photographs are on Dene Place’s social media page, and show clearly how much everyone enjoyed themselves).

made every arrangement for some special equipment etc to be available. We instantly found that he was in capable and compassionate hands - the nurse was exceptionally reassuring and informative and quick-acting where necessary. Sadly we didn’t have time to get to know a lot about the general running of the home but it seems very well managed now despite the funding restraints.