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Care Homes Owned by Cardinal Healthcare in Surrey

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cardinal Healthcare in Surrey

Only the locations & reviews in Surrey for Cardinal Healthcare are showing below.

View the details of all 4 locations (with 191 reviews) owned by Cardinal Healthcare

Cardinal Healthcare Locations in Surrey (2)

 - Browse 2 Care Homes owned by Cardinal Healthcare in Surrey
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Dene Place Care Home
Ripley Lane, West Horsley, Leatherhead KT24 6JW 
9.4 49 reviews
Dene Place Care Home, Leatherhead, Surrey
"My mother has been a resident at Dene Place, West Horsley since October 2021. The carers and all the staff are very caring, friendly and…"   Read all 49 reviews
  • from £1,500 / week
  • 30 Rooms
Location Type Care Home

Many interests and activities are organised and well-thought-out to suit people of differing mobility and tastes. There is an in-house activities room and trips to places of interest. For more ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Birdscroft Nursing Home
16 Highfields, Ashtead KT21 2NL 
9.3 34 reviews
Birdscroft Nursing Home, Ashtead, Surrey
"I am more than happy with the care of Sabine at Birdscroft. Staff are always very helpful and enthusuastic at events & day to day care. I…"   Read all 34 reviews
  • from £1,500 / week
  • 28 Rooms
Location Type Care Home

Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services including elderly, dementia, respite care and convalescence stays. The spacious main house provides ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care

Cardinal Healthcare Reviews in Surrey (83)

9.3

Cardinal Healthcare has a Group Review Score of 9.3 (9.322) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cardinal Healthcare must have a Review Score.

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Review of

Birdscroft Nursing Home

from Julie W (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has dementia and is not mobile, she is not really aware of her surroundings.
Overall the home is good, the staff are excellent very kind and caring and provide a great standard of care to my mother.
The home itself is very basic but always appears clean.
There is a wide range of activities
for those who wish to join in & special days are celebrated.
The cost is ridiculous, I do not know how this is justified. I would want 5* luxury for that.
Reply from Oksana Savka, Home manager at Birdscroft Nursing HomeDear Julie, thank you for sharing your feedback. We appreciate your insights and I have passed your comment to the senior management team. Please feel free to contact me directly so we can discuss how to resolve this. Your satisfaction is very important to us, and we hope to have the chance to improve your experience.
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Review of

Dene Place Care Home

from Astrid B (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Dene Place, West Horsley since October 2021.
The carers and all the staff are very caring, friendly and professional.
Nothing is ever too much trouble and all the carers/staff bend over backwards to make life as comfortable as possible with a 'homily atmosphere'.
My
mother has settled in very well, all her care needs are met. But, most importantly my mum is happy to be living at Dene Place.
So a big thank you from myself (and also my sister) for all the wonderful ongoing care that you provide.
Astrid (daughter of Lise)
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Review of

Dene Place Care Home

from B R (Daughter-in-law of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 88-year-old father-in-law has been a resident at Dene Place since May 2024, and we could not be more grateful for the care he receives. Moving a loved one into a nursing home is never an easy decision, but the team at Dene Place made the transition incredibly smooth and welcoming.
The staff are
the true heart of the home. They treat him with the utmost dignity, patience, and genuine affection, which has given our family immense peace of mind. He has a comfortable room that truly feels like his own space, and, when he is able to, he enjoys spending time looking at and relaxing in the beautiful gardens. It is so reassuring to visit and see him settled, content, and well-looked-after in such a lovely environment. Communication with the family has been excellent, and we always feel welcome and informed whenever we visit. Thank you to everyone at Dene Place for your dedication, kindness, and for making it a home away from home for him. Highly recommend!
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Review of

Dene Place Care Home

from Jacqui J (Daughter of Resident) published on 14 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the staff here enough for caring for my mum who has been here for 5 months now. They treat her with respect, care and nothing is too much for them. The home has a warm friendly presence no matter what time of the day you go and visit. Would highly recommend.
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Review of

Birdscroft Nursing Home

from David H (Husband of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with the care of Sabine at Birdscroft. Staff are always very helpful and enthusuastic at events & day to day care. I am always made very welcome on my regular visits.
Reply from Oksana Savka, Home manager at Birdscroft Nursing HomeWe're delighted to hear that our team have been able to provide you with such positive experiences. Your satisfaction and comfort are our top priorities, and we're glad you feel welcomed every time you visit.
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Review of

Birdscroft Nursing Home

from S A (Son-in-law of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very caring and attentive towards Mum, they do their best to accomadate all Mums needs and comfort. Its very comforting to know that Mum is in very safe hands and is treated with dignity and respect.
I am always made to feel welcome no matter how busy they all are.
Mum is 100yrs
old on June 24-2026, the staff are ensuring the day is well celebrated with a tea party for friends and family.
Reply from Oksana Savka, Home manager at Birdscroft Nursing HomeThank you so much for your kind words and for sharing your positive experience. We're truly delighted to hear that your relative feels cared for and comfortable with us. Celebrating her 100th birthday is a special milestone, and we're honored to be part of her special day. Our team is dedicated to providing respectful and attentive care, and it's wonderful to know that our efforts make a difference. We all looking forward to celebrating many more special moments with your relative and family.
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Review of

Birdscroft Nursing Home

from Rosemary C (Wife of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I have found the care home very good. The staff are very approachable and helpful both admin and nursing. The home is well maintained and kept very clean. The residents appear happy and enjoy the various activities provided.
Visitors are made very welcome and this includes dogs!
I can highly
recommend the nursing home.
Reply from Oksana Savka, Home manager at Birdscroft Nursing HomeThank you so much for your kind words and detailed review. We're delighted to hear that you found the care home to be welcoming, well-maintained, and that both residents and visitors, including dogs, feel comfortable here. Our team strives to provide the best possible care and a positive environment, so it's wonderful to know our efforts are appreciated. We truly value your recommendation and look forward to continuing to provide excellent care.
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Review of

Birdscroft Nursing Home

from T N (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care, compassion and professionalism shown by the entire team at Birdscroft has been truly exceptional.
The staff treat my lovely mummy with dignity, patience, and genuine warmth, creating a safe and comforting environment tailored to my mothers dementia needs. I am deeply grateful for
the dedication and empathy shown on a daily basis.
Reply from Oksana Savka, Home manager at Birdscroft Nursing HomeThank you so much for taking the time to share your kind words and feedback regarding the care your mother. We truly appreciate your trust and are grateful for the opportunity to support your family. Your positive review motivates us to continue providing compassionate and dedicated care.
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Review of

Birdscroft Nursing Home

from E C (Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good I have anything I need now.
The food I find very good most of the time
I like my room I am well looked after
Reply from Vineetha Rajan, Operations Manager at Birdscroft Nursing HomeThank you So much for your lovely valuable feed back. It means a lot to all of us and grateful to be part of your life.
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Review of

Birdscroft Nursing Home

from C P (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for your ongoing support Oksana, Lauren, Francis and carer team. We appreciate your time, patience and care for dad as well as adapting to his changing needs over time. We appreciate the updates, communication and working together to listen/share feedback with the common goal to support
dad in the best way possible.
Reply from Oksana Savka, Home manager at Birdscroft Nursing HomeThank you so much for your kind words! We're delighted to hear that you had a positive experience at Birdscroft. Your satisfaction means a lot to us, and we're committed to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out!
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Review of

Dene Place Care Home

from Ann D (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dene Place is a very happy (and efficient) home, where my father has been happily settled since June. The staff are all friendly and caring - they even greet my often muddy dog with enthusiasm when he comes along for a visit. The food is freshly cooked and delicious - for the first time in a while,
my dad is really enjoying his food. The rooms are all spotless. The team is run by the very professional, knowledgeable and friendly manager who sets the tone for a welcoming environment. She not only knows all the residents by name but also their individualities. I highly recommend Dene Place.
Reply from David Mclean, Customer Service Adviser at Dene Place Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your father in our care. It is always nice to hear words like "friendly and caring" being used to describe our care. We will certainly pass your comments on to the manager. Please let us know if there is anything we can do to make your fathers stay as comfortable as possible.
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Review of

Dene Place Care Home

from Sue R (Daughter of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Dene Place Care Home for nearly 6 years and whenever we take her out for an outing, on arrival at the gates when returning, she usually says "Home, sweet home!" which I think says a lot about the establishment. The staff are always so kind and considerate, not only to mum
and the residents, but to the families and friends who also become an integral part of the home. Also very welcoming whenever mum comes back after an outing. All staff are available to speak to at anytime, no matter what role they have. The home is spotless and everything is done to ensure residents' comfort. Recently mum had a fall (completely unavoidable and in no way suggests any negligence from staff) and the care she received at the time was exceptional and also on her late evening return from investigation at A&E. At all times, where mum's stated wishes respected too.
We are very lucky to have found Dene Place.
Reply from Rosie Smith, Customer Advisor at Dene Place Care HomeHello and thank you for sharing such a wonderful review for Dene Place Care Home. We are thrilled to hear that your mum thinks of the home as her own and that the staff are always so "kind" and "considerate" to all residents. We are sorry to hear of your mum's recent fall although are glad she was in the safe hands of the staff for her recovery. We are so pleased you have found Dene Place and hope your mum enjoys a long, continued stay at the home! Best wishes.
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Review of

Dene Place Care Home

from R H (Son of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been caring, attentive and thoughtful throughout my mother's stay. The flexibility to make her room homely made a big difference to her happiness. The staff were always supportive of her attempts to integrate and make the most of the facilities. The team were proactive in making modifications
to the room to ensure it fitted my mother's needs. In particular, they were there for her in her final minutes. I highly recommend this care home.
Reply from Maria Ricketts, Customer Care Adviser at Dene Place Care HomeThank you for your kind words. We are saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Birdscroft Nursing Home

from Mairead G (Sister of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Five-star review - excellent staff, great care, delighted with excellent treatment my brother has had. Staff are so kind and caring and I would highly recommend Birdscroft Nursing Home and know my brother is in safe hands which is a huge reassurance.
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Review of

Dene Place Care Home

from R D (Daughter of Resident) published on 6 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Dene Place for 4.5 years. The residents are always placed at the heart of the service and as a result of this, my father continues to thrive at the age of 95 years. This is due to the high standards of care he receives from skilled carers and nurses who genuinely know
and understand their residents' needs and preferences. Many of the staff have been working at the home for several years which provides consistency of care and creates a lovely homely feeling for residents and their families. The home is run well by the manager and her team are a credit to her. The activities programme keeps my father's interest in living a good life. They include quizzes, painting, cooking, poetry, talking, exercise, team games, music, yoga, singing, dancing and more. My father is quite clear that this is a good place and he doesn't want to go anywhere else.
Reply from David Mclean, Customer Service Adviser at Dene Place Care HomeThank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and it is always nice to hear words like "the residents are always placed at the heart of the service" being used to describe our care. We will certainly pass your comments on to the manager. We hope to continue providing your father with the best possible care and we are looking forward to seeing you again soon.
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Review of

Birdscroft Nursing Home

from A D (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Birdscroft have cared for my mother to the very highest standard. I was kept informed as to my mother's health fully at all times. When she required hospital treatment they arranged it without delay. I couldn't have wished for my lovely mother to have been cared for better. Birdscroft
has a warm and welcoming atmosphere and you feel that you are part of an extended family. Amazing caregivers!
Reply from Oksana Savka, Manager at Birdscroft Nursing HomeThank you for sharing your experience with Birdscroft Nursing Home. We're pleased to hear that you have found the level of care to be of the highest quality. It is reassuring to know that your mother received all the required treatment and you found the home's atmosphere warm and welcoming. Your feedback will be shared with all our team at Birdscroft.
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Review of

Dene Place Care Home

from Lynn P (Wife of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went to Dene Place for end-of-life care and was only there for a short time. I found the care to be excellent in every way from the minute he arrived.
It was clear from the outset that the care extended not only to my husband but care for myself and my family, which was greatly received.
I
would really like to thank the staff personally for their kindness and sensitivity, albeit for a short period of time.
Reply from Fran Donno, Customer Service Adviser at Dene Place Care HomeThank you for your lovely review. We are glad to help you and your family through such a difficult time and we hope Dene Place Care Home did everything possible to make the transition as easy as possible. It is always nice to hear words like “Kindness” and “Sensitivity” being used to describe our staff and hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Birdscroft Nursing Home

from L C (Niece of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was taken into Birdscroft Nursing Home in August 2023 and suddenly passed away on 25th December 2023. He was very difficult with his dementia and became depressed. Despite all of this, the care of the staff was second to none. They were all so kind and loving to him. We, as a family, were really
impressed and are so thankful to them all. He was an accomplished organist and had sung with choirs. The staff liaised with the family to get a keyboard in for him and even suggested starting a resident choir for him to play for. This all meant so much to him and really helped him out of his depression.
Reply from Oksana Savka, Manager at Birdscroft Nursing HomeThank you so much for your feedback. Staff at Birdscroft Nursing Home always aim to provide the best care and aspire to make a difference in residents' lives. We feel very privileged to get to know your uncle, who was such a talented organist, and everyone loved listening to his music. All our team is happy that your experience with us was so positive. Our thoughts are with you.
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Review of

Birdscroft Nursing Home

from Katy O (Daughter of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was moved to Birdscroft in May 2022 from a different care home and whilst the furnishings might not have been so good, the care at the home was immediately obvious. Mum settled very quickly and it was clear she was well looked after and cared for with kindness and affection.
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Review of

Birdscroft Nursing Home

from Sylvia C (Wife of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the time my husband spent in the nursing home, I couldn't wish for a nicer place. Everyone was so welcoming and friendly and always had time for you. My husband was cared for and looked after so well with the staff who he got on with very well.
He joined in all the activities which he loved and
they were excellent.
I would say it was a lovely experience for me and my family, knowing he was safe, well looked after and cared for and happy.
Reply from Oksana Savka, Manager at Birdscroft Nursing HomeThank you so much for your feedback. We are pleased that you found your experience at Birdscroft so positive and it was very hard to say goodbye to your husband as we all were very fond of him. We are all going to miss him very much and hope he is happy at his new home. Birdscroft's door is always open for you and your husband.
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