Care Homes Owned by Nightingale Residential Care Home Ltd in London

Mum went to Nightingale Care Home after a broken hip + a stay in hospital. The manager + Her Team are wonderful. & very friendly + caring staff who got to understand Mum's needs very quickly. I look forward to the new activities co-ordinator starting. I am very happy with the home + Mum is settling well.

My mum Maureen had been in hospital for 8 weeks after a fall, I contacted Jo at Nightingale House. she came to see mum at the hospital on the monday and was taken to the home that afternoon. Mum has been at Nightingale House since 20th July, she has settled in really well, the management and staff are really lovely, taking care of all the residents needs - Nightingale House feels like a home not just a care home.

I am extremely grateful to Nightingale for taking mum on board, and helping her to adjust and settle her into her new home. I can go back to Australia knowing my mum is safe, well cared for and that she and my sisters are being fully supported, and respected. Thankyou to you all.

Care home always appears to be very clean. Staff are friendly and approachable. However, there does not appear to be much stimulation for residents apart from the flat screen televisions. This could be because of the times I have visited. Also do residents get any exercise or physio? I know they have someone cutting hair, attending to their feet and even painting nails but what about exercise & some description ??

I cannot praise the Whole Team enough & would highly recommend 100%. It is very reassuring to know your loved one is safe & well cared for, THANK YOU!

Overall there is a lovely, homely atmosphere and I would recommend it to other people.

Care home perfectly describes Nightingale House. The care given by the staff is outstanding and my parents quickly felt at home. They became residents in July 2025, following mum becoming extremely unwell and being admitted to hospital. On her discharge, the hospital said that she would need 24/7 care. Prior to this, mum and dad had lived mostly independently, with mum caring for dad as he has very limited sight. Mum and dad have been married for 73 years and did not want to be apart. We visited Nightingale House and immediatedly felt its warmth and knew that this was where they would be happy and safe. They are both thriving due to the amazing staff who always take time to chat to them and make them smile. Daily activities are provided and regular outside entertainment is brought in including singers, Pearly Queen, therapy dogs and pilates. Family and friends are warmly welcomed at all times. Recently we enjoyed a trip to Southend. It was a fantastic day enjoyed by all. Thank you

I'm very happy with Nightingale House Romford.

There was always excellent monitoring of residents. The staff always knew where my sister was in the home when I arrived to visit her. I was always welcomed by the staff and asked to sign the visitor's book on my arrival.

Family / friends can visit whenever they like & the home also offer 'quiet lounge' should you want to sit & chat in a private room with your relative.

My mother has been a resident for over two years and is completely happy here. As visitors we are always made to feel so welcome and the staff are very approachable and friendly. They provide plenty of activities as well as a well maintained shady garden with outdoor seating. I am always kept well informed of all the activities and trips that are planned and really welcome the updates in the social page.

My mother has been in care home for three years and she has been well looked after by nursing staff. Staff are very polite and doing excellent job and always ask us if want drink tea, coffee and water. I am so happy with care facilities provided.

We came across Nightingale House as a respite for my dad, he was there for 2 weeks he mentioned that he was well looked after and that he would go back there again. The staff where very friendly right from the start and even after getting Dad back home.

I just want to say thank you very much to all the amazing staff for looking after our mum. and I would definitely recommend this home.

Our mum received outstanding care from all the staff at Nightingale House, we can't thank them enough. She was always well-presented and very content. Even if she was feeling a little under the weather she was encouraged to join the other residents in the welcoming communal lounge. The home was always spotless, with a great homely feel to it. Management are very approachable and proactive, and all feedback is listened to and acted upon. I would thoroughly recommend this home for your loved ones, we are so glad our mum spent her last few years here.

I actually think this home saved my sanity.

Dad was moved here earlier this year, his move was unplanned and unexpected due to an accident. So we didn't get to visit beforehand or prepare ourselves or Dad for his move. But we have been pleasantly surprised and impressed with the way that the staff have made huge efforts to help Dad to adjust and to make him feel at home and to settle him into his new life.

Lovely home, my mum is very happy here. The staff are amazing and very caring, food is good mum is diabetic and well taken care of. Mum has her hair done regularly which we love. Thank you to the manager and all the staff they do a marvellous job.

Can't praise the staff enough. Lovely homely feel with lovely gardens. All staff listen to requests and understand individual needs. Dad is assisted with all care when needed but also makes correct judgements with my dad when he feels he can manage. All staff seemed happy to be there and always greeted with smiles a good vibes. Keep up the good, hard work.

The team are always responsive to our requests in a very positive way. They hold events constantly, which keep the residents happy, interested and promotes their health in this way. They’re forward thinking, by taking residents whenever possible on one to one basis days out. Their page on social media has almost daily updates within the home, exhibiting pictures of the residents enjoying singing, drawing, painting, puzzles etc. I have never known a care home with such a caring outlook from top to bottom.