Care Homes Owned by The Seckford Foundation in Suffolk

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The Seckford Foundation Locations in Suffolk (2)

2 Care Homes and Extra Care Housing owned by The Seckford Foundation in Suffolk

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Seckford Care - Jubilee House

Seckford Almshouses, Seckford Street, Woodbridge IP12 4NB

9.614 Reviews

"We have had an excellent moving in experience. Everyone has been welcoming, friendly and helpful- even with our many questions!! Top marks..."Read all 14 reviews

from £1,829 / weekSize 26 rooms

Location Type: Care Home

At Jubilee House, everyone deserves to feel comfortable, cared for and valued. This welcoming care home offers a friendly, supportive environment where residents can enjoy life, maintain their independence... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care

Seckford Care - Extra Care Housing

1 Seckford Street, Woodbridge IP12 4NB

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The Seckford Foundation Reviews in Suffolk (14)

9.6

The Seckford Foundation has a Group Review Score of 9.6 (9.625) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Seckford Foundation must have a Review Score.

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Showing 14 reviews matching selected criteria

Review of Seckford Care - Jubilee House from J W (Resident / Service User) published on 10 September 2026 Submitted via Website•

Overall Experience

We have had an excellent moving in experience. Everyone has been welcoming, friendly and helpful- even with our many questions!! Top marks given to all the staff. The facilities are clean and welcoming - I am delighted to be living here.

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↩Reply from Kim Leggett, Office Manager at Seckford Care - Jubilee House

Thank you very much for your lovely review and welcome to Seckford!

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Review of Seckford Care - Jubilee House from Diana R (Daughter of Resident) published on 1 September 2026 Submitted via Postal Card•

Overall Experience

My mother has been a resident of Jubilee House for nine months. During this time she has settled into her surroundings, made friends and is so happy and content. She cannot fault the attention that she receives and enjoys every meal. Over this incredible hot summer the staff have gone above and beyond to make sure she is hydrated and cool. There is absolutely no area which has lacked giving her the care in these extremely testing conditions. Thank you everyone.

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↩Reply from Kim Leggett, Office Manager at Seckford Care - Jubilee House

Thank you for your feedback, its lovely to hear your thoughts and that you are happy with the care your Mother receives. We will be sure to pass your feedback onto the entire team.

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Review of Seckford Care - Jubilee House from Ally W (Son of Resident) published on 18 September 2025 Submitted via Website•

Overall Experience

Right from the start we have been made to feel very welcome and very much part of the Seckford community. From the initial meeting, to moving in and day to day living we are kept very well informed and feel very much included in everything that goes on. We are immediately informed if there is an issue and I can't believe how happy dad has been right from day one.
The path into residential care was completely new to us and it's really not an easy one. The mountains of forms for financial assessment and numerous others is an absolute mine field to the novice, but I can't fault the funding manager and other managers for all of their help and support, and wouldn't be where we are without them.
Dad has alzheimers, the level of which varies from hour to hour and day to day, so it is very reassuring to often find one of the staff members sat talking to dad, or looking at old photos when we visit.

Thank you and keep up the good work.

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Review of Seckford Care - Jubilee House from J P (Daughter of Resident) published on 3 September 2025 Submitted via Website•

Overall Experience

This is a general comment on the quality of life residents enjoy at Sekford. My parents were in a very poor state of health mentally and physically when they moved into a flat 18 month ago. The systems, entertainment, care and quality of the accommodation has been first class and has enabled them to really live their lives again and enjoy all the many and varied activities that are on offer. Mum and dad love the company and kindness shown by all the staff. The opportunities to socialise, drink tea and eat cake is a joy for them both.
They are both hard of hearing and have suggested a microphone/speaker at meetings would really be a benefit to many residents.

They struggle to manage doctors appointments and although very not mobile and deaf they are expected to book appointments and make their way to the surgery. If I am around its not a problem but if i'm away it becomes really difficult and worrying for them. I suspect thats due to doctor availability.

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Review of Seckford Care - Jubilee House from J K (Daughter of Resident) published on 12 August 2025 Submitted via Website•

Overall Experience

I cannot fault the care and consideration of her specific needs that the incredible staff give to my mother. She is treated with the utmost respect and dignity. She needs constant care now and I have never felt she is just another resident. They really know her as the strong person she has been and the dependent person she is now. We are so very fortunate that she is in this unique and wonderfully caring place.

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↩Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thankyou so much for taking time to review us and your wonderfully kind words.

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Review of Seckford Care - Jubilee House from Sallie T (Daughter of Resident) published on 30 July 2025 Submitted via Website•

Overall Experience

My Mother has been at Jubilee House for several years now and I cannot fault the attitude and care exhibited around her changing care needs. All staff, from the Team Leaders through to housekeeping show great respect and concern for Mum as an individual and she is listened to. In her declining years, Jubilee House clearly do everything they can to make her comfortable and show her a lot of kindness and patience.
The level of communication from the Home is excellent and inclusive.

As a family, we consider ourselves very lucky to have Mum in such a safe and caring environment.

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↩Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thank you for your feedback, its lovely to hear your thoughts and that you are happy with the care your Mother receives. We will be sure to pass your feedback onto the entire team.

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Review of Seckford Care - Jubilee House from T W (Daughter of Resident) published on 30 July 2025 Submitted via Website•

Overall Experience

The care is well co-ordinated and supervised. If a problem arises, the management make sure they take time to talk with the resident. If further support is necessary they will access this in a timely manner. I find this very reassuring.

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↩Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thankyou for taking the time to review us and the lovely words you have written. Its great to hear that you are reassured by the care and support your loved ones receive. Its a pleasure having them here.

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Review of Seckford Care - Jubilee House from John E (Next of Kin) published on 30 July 2025 Submitted via Website•

Overall Experience

I am very happy with the care my father receives. I don't have to worry about his welfare as the carers do everything to make sure the residents are safe and looked after despite the difficulties in staffing levels.
I am kept informed of any issues that arise which are normally resolved with out input from me.

Thank you for looking after a sometimes awkward and difficult resident so well.

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↩Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thankyou for taking the time to review. Your Father has been with us such a long time that he feels very much part of the family.

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Review of Seckford Care - Jubilee House from Marcus H (Son of Resident) published on 12 June 2025 Submitted via Website•

Overall Experience

I just wanted to register that we rate this home outstanding in care and the facilities. the building is spotless and the staff are faantasic from the cleaners to the manager, we would not heitate in recommending the care home to anyone looking for themselves or a family member.
Respone to emails and any questions is fast and everything is delt with promptley and with out any hesitation or delay.

They are fast to notify me in any changes to Mothers helth and well being.

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↩Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thank you for such a lovely review, its an absolute pleasure to have your Mum here at Jubilee House

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Review of Seckford Care - Jubilee House from Elizabeth T (Daughter-in-law of Resident) published on 30 August 2023 Submitted via Website•

Overall Experience

The extra care facility is run extremely efficiently with excellent communication from senior staff. Carers are well trained and many have been in post a long time. Care planning is thoroughly carried out and reviewed monthly. All concerns or queries are dealt with promptly. Any changes in circumstances are quickly dealt with and needs reassessed.
The environment is clean and well laid out. Grounds are maintained to a high standard. A range of activities are in place, hairdresser visits, chiropodist too.

There is very good communication with local GP surgery and other members of the multi-disciplinary team. Influenza and Covid vaccinations organised.

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↩Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you for your review, it is really appreciated and reassuring to hear that you feel the communication is excellent. Working in partnership with family members and other professionals is really important to us, in order to support and care for residents to the best of our ability. Thank you for your support, best wishes.

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Review of Seckford Care - Jubilee House from A M (Son of Resident) published on 31 July 2023 Submitted via Website•

Overall Experience

My mother has received great care and I feel they are doing all they can to make her quality of life as pleasant as possible considering she is 96 years old, frail and is often mentally confused. She is constantly being checked upon and the staff are very kind to her. Her physical needs are dealt with well and she is kept clean and comfortable.

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↩Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you so much for your lovely review, your mother is a charming lady of great character. It is a pleasure to care for her and as always if there is anything more we can do please do let us know. Best wishes.

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Review of Seckford Care - Jubilee House from A H (Daughter of Resident) published on 12 July 2023 Submitted via Website•

Overall Experience

Good, caring care staff who work hard and were so good in the pandemic when things were so hard.
Concerns were listened to and nearly always actioned.

Communication with a specific care need not always 100%, but concerns are always addressed.

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↩Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you for your review. The pandemic was an incredibly challenging time for everyone, and we are really pleased we are moving forward now. We always aim to do our very best, so please do contact a member of the leadership team if there is anything you need to discuss. Many thanks.

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Review of Seckford Care - Jubilee House from Sarah A (Daughter of Resident) published on 10 July 2023 Submitted via Website•

Overall Experience

My father was a resident at Seckford Care for five years. He started in the terrace, which is for more independent residents, then moved into a flat in the main building and then finally, for the last four months of his life, into Jubilee House for round-the-clock care.
At every stage, the care he received was excellent. Staff understood that although he was a friendly man, Dad did not enjoy social gatherings and so he was never forced to join in with things he didn't want to.
As his care needs grew, senior staff kept me informed of what our options were and were always happy to discuss things and just to listen. All staff looked out for me as well as Dad.
Dad was treated with respect at all times.

I feel very lucky that we had Seckford Care so close by.

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↩Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Dear Sarah, thank you so much for your kind words. Your dad was such a gentleman; it was a pleasure for us to support him over the years.

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Review of Seckford Care - Jubilee House from Michael S (Son of Resident) published on 10 July 2023 Submitted via Website•

Overall Experience

Seckford Care is a truly exceptional home. Over the last six years, it has not only provided brilliant care for my father despite his profound Alzheimer’s but has supported my mother expertly both while she cared for my father and since his death. All the staff are thoughtful, kind and extremely hard-working. The facilities are excellent, and the location is beautiful and safe.

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↩Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you for your lovely review; it has been and is an absolute pleasure caring for your parents.

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The Seckford Foundation in Suffolk

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