Care Homes Owned by Evolve Care Group in Torfaen

I'm treated like one of the staff.

I have been to a couple of care and nursing homes visiting and I have found this one the best on. Staff/patient relationship allway there to answer any question that need to be asked. Also any falls or accidents. They get in contact with me which I find very satisfied and kept up to date with care.

The team at Thistle Court provide an excellent caring environment. I can honestly say nothing is too much trouble for them and I am so pleased that my mother is in their care. All the staff are incredibly helpful and whenever I have requested anything or needed their assistance they have been first class. Whenever I visit you get the real sense that they are well organised, mum is always immaculately dressed and her room is always spotless.

My family member has been in Thistle Court for many years, where all the time there he has been cared for and treated with dignity at all times. There is always something going on at the home and every important day/date is always recognised. Not only are the corridors always cleaned and pictures in them but dads room is always immaculate. A big thank you from me.

Found staff to be caring and compassionate and very approachable.

Excellent service my wife always looks clean and cared for and I am welcomed and kept up to date relating to her.

Family and friends were invited to join the Thistle Court Family for a Halloween BBQ, my daughter and grandchildren went along to join in the fun with games and pumpkin carving the BBQ was a delight with hot chocolate cream and marshmallows. We had a great time. We as a family would like to say a big thank you to all the staff for the support and care that our dad has from them every day.

After a bumpy start, my mam has settled well in Thistle Court due to one person of contact and me living in Germany. We had starting problems, but after speaking to the staff and management all the problems were quickly solved. Mam's care is very good she is better settled and is making good progress. Mam is a difficult case but the staff take time with her and the general situation is good even on 'bad days'. The staff/management shows great care for her welfare. Thanks to regular telephone calls/email contact about all things affecting mam - the doctor, social services, health, mobility etc. I am happy my mam is in a safe and caring environment. Thank you all.

I find the staff at Thistle Court to be dedicated and approachable. They have a tough job and occasionally minor things like clearance of used crockery or general tidiness of rooms can be overlooked but in terms of care, I cannot fault them. They try to encourage health and activity as well as mental well-being. I applaud them.

Since my foster sister has been at Thistle Court she has improved greatly. She is far more interactive.

When we were allowed to visit the home back in February, I sat outside having a glass of wine with my friend. It was so normal like we were sat in her back garden. I don't usually write reviews but felt the need to do something better than just saying a thank you to the staff, they all seemed so kind and nothing was too much for them.

My sister has been living at Thistle Court for the past 2 years and I thanked the staff nurse for the care shown to her. I visited my sister yesterday, knowing that she was fading fast, she was propped up on three pillows making her as comfortable as possible, she had not eaten or drunk for 3 days but her mouth was moist and clean. She was spotlessly clean, not a sign of a bed sore. I lost my husband to dementia and he did not receive the care my sister did (different care home). Not only does it make a difference to the patient's well-being but also to the relatives to know their loved one is cared for so well. I cannot thank them enough for what they did for my sister. She died today.