Care Homes Owned by Evolve Care Group in Devon

So thank you all for the support and care,you gave David and me xx

The staff are always friendly, chatty and very helpful and accommodating. Nothing is too much trouble. They are frequently checking up on the residents, they are always busy doing jobs but will willingly listen if you want to discuss anything. I thoroughly recommend this home and hope there is room for me when the time comes.

Our dad was placed here post hospital and is now a full time resident. During this time we have learned about the overall care at Edenmore. I can honestly say we see him happy, settled and very well cared for. The staff are attentive with him and all residents and answer our questions. The food and tasty treats (mostly home made it seems) are always good. Thank you to the team.

I wish I had found Heanton first. Thankyou to all the staff you are truly wonderful humans

My Dad has quite complex Dementia, and it is normally really hard for people to understand what he is saying, and to be able to connect with him emotionally so he feels safe, calm and understood. Heanton have been excellent from the day of his admission, and he just feels so safe there. When he lived at home he was always asking to "go home" and this would really distress him. Now he doesn't say this at all, and the team are just always able to find a way to connect with him, by encouraging him to be occupied with activities he likes doing around the house to have a sense of achieve, through to doll therapy where he has a focus for his love and affection. This was a very difficult decision from the families perspective, and we have been nothing but delighted and so reassured by our experience and the communication from the team. We cannot speak highly enough of how much his quality of life has improved.

Basically if you or your relative/friend is suffering from dementia, I would recommend this residence.

My Aunt was cared for at Sundial Care Home for over three years. In all the time she was a resident she was cared for with such compassion and sensitivity by an amazing team of carers - full of fun and personality, and importantly - consistency. BUT it was the whole team that made her stay a home from home: Leadership - involved, accessible and visible; Maintenance team - always hard at work improving the home and gardens; Domestic team - lovely home cooked food with plenty of variety and choice, & a spotlessly clean environment, clean clothes & bedding. Support team - organising a variety of events and activities to get involved in, or not. The finance team always responsive and helpful. It all made for a calm environment and me being confident that my Aunt's final years were comfortable and contented. This made me calm and confident.

My father was discharged from hospital to Edenmore as he was deemed unsafe living independently. Since his arrival six weeks ago, he has received excellent end-of-life care. I have been impressed by every member of staff I have met, irrespective of their role in the team. They are polite, caring, helpful and hard working.

My husband went to Sundial from hospital on the NHS 4 week route to home unable to walk and still quite ill after 7 weeks hospitalisation due to a hip replacement and hospital based infection. The care team have been incredible and have embraced my husband and myself in their family, guiding me through the very sad decision not to allow him home. Broken in body, mind and spirit in the 12 weeks he with with the care team they breathed life back into him, brought the smile back to his eyes and, incredibly, as I was told he'd never walk again, had him walking with a frame. It was a very difficult decision to relocate him closer to home and my very grateful thanks and love go to the wonderful Sundial family. Miss you all.

Since moving to Heanton Nursing Home, my father has been settled and happy. An individual and holistic care plan has ensured his care is personalised. Staff throughout the home are caring, patient and intuitive to dads' needs. There is a happy atmosphere, lots of laughter, empathy and a feeling of family. Activities are encouraged, a lovely garden with a stunning view. The food is excellent and individualised if needed.

We have often referred to the staff at Hatherleigh as angels ,there is no doubt they certainly are. Thank you so much .

The home itself is presently nicely and staff friendly. Car parking is not so good for visiting. Sadly for, those being cared for with reasonable facilities, mobility etc. There seems to be little going on by way of activities, no trips out, just a little entertainment, no visiting choirs or groups and staff very busy with little time for personal activities. General care seems good, food excellent, just occasionally personal property can go missing.

Normally I loath writing a review about any service or product as I am a firm believer in one persons meat is another persons poison, and what I see as good maybe bad for another. However, in this instance I am breaking the long standing rule I have had. If ever there was an example of never judge a book by its cover then Heanton Nursing Home is it. Although, the building and facilities look tired and worn the nursing care for the residents, as far as I have witnessed it, is beyond reproach. I have seen with my own eyes the whole team demonstrate a level of care, nursing, professionalism, patience and restraint that an angel would be proud of. Peeling wall paper, chipped paint and knocked around doors, in my mind, do not matter - the doors lock where they need to lock, and the chipped doors are no worse than in my home after the grandchildren have left. If my mother and father were alive today and needed a nursing home I would select Heanton without hesitation.

Previous room smelly, current room much better. No idea about activities or value for money.

Throughout his time there, he was well looked after and treated with dignity and respect, and he was happy in his surroundings. Residents were considered to be family members and looked after in that manner. A wide range of activities were arranged to entertain and keep residents engaged (including, on one visit, a "Mad Hatter's Tea Party" where staff dressed as characters from "Alice in Wonderland" which was a sight to behold!), and they would regularly share photographs and updates with us. If there were any concerns they would call me immediately to let me know. The staff and manager at Edenmore are second to none and I am glad my father was so well looked after during his final years.

My wife has been a resident at Heanton Nursing Home for some time now, she requires both physical and mental care. The care is provided expertly by the staff at Heanton. They are very good at what they do, my wife can be quite volatile, screaming and angry one minute, to be happy and bubbly the next, the staff all take this in their stride.

My wife needs emotional and medical care and Heanton provides both these through their very competent carers and their expert nursing team, plus doctors are available when required. After visiting my wife, I go home feeling happy that she is well looked after by all the staff. If I have any queries, the staff, be it the carers, nursing or management are all available to listen to you and offer support.

The internal decor of the home is quite tired and needs a good bit of refurbishment, but the home is on lovely grounds with views overlooking North Devon, the staff are reliable and are like family friends.

I am extremely pleased with the care for my husband. He is quite challenging and the staff have endless patience with him. I am sure he could not be better cared for anywhere else.

All the staff at Heanton seem very patient, friendly and attentive with all the residents. Staff make us very welcome every time we visit Mum and often have a chat with us. The food always looks nice and residents are given frequent snacks and drinks throughout the day.

I did not chose Edenmore, my husband was placed here by NHS for a four week period, but I don't think I could have chosen anywhere better. All staff members are very friendly, helpful and aware of all resident and their needs. I feel very much part of a large family and my husband is very happy and settled.

I booked my mother with Dementia in for one week for respite costing £1600 plus £75 for paperwork. I was hoping that in her time there she would be quite active as she normally lives alone. The entrance had a long ramp for her to walk up with assistance from my husband and her stick past a skip. We were shown to the communal kitchen and she sat down with a cup of tea and we left her chatting away. She was aware of her surroundings. On Monday and Friday, I called and was told she was doing well and settling in quite well. We came to pick her up the following Sunday. She was supposed to be ready to leave. We were taken to 2nd floor and she was in the hall slumped in a chair and quite confused and not wearing her own clothes. After looking around the home for her coat and wash back we went home. It would appear she has had little interaction and seems to have lost basic skills that she definitely had before she went in. Her normal carers are quite distressed by it. Wouldn't go back.