Care Homes Owned by Evolve Care Group in Devon

Due to geographical restrictions, I am only able to visit my nan in person around once a year. However, as a family member who is unable to see her regularly, I have found Hatherleigh to be very accommodating in keeping me involved through telephone calls and by sending photographs of the various activities taking place within the home.

Nan is always happy when I speak with her and appears content with her surroundings and the care she receives. Our family members who live more locally visit regularly and have nothing but positive and kind words about Hatherleigh.

It is also straightforward to arrange days out with Nan when required. Overall, I am very comfortable with the level of communication and support provided by Hatherleigh and appreciate the efforts made to ensure that, despite the distance, I am still able to remain involved in Nan's life and wellbeing.

Thank you to the wonderful team at Heanton for making my Dad's last months as comfortable and dignified as they could be. I will forever be grateful.

I found that all the staff were lovely and helpful. The environment of the home was lovely. With nice big communal areas. What I loved the most was the activity boards around the home, activities such as life size soft building bricks and hard hats, old fashioned phones etc. I did explore these with my friend! I also quite enjoyed watching Heartbeat,the old Yorkshire setting police drama. Which my friend enjoyed too. I felt that it was a safe environment that gives the residents a sense of familiarity and routine. For me because the location of the home from Somerset (none driver) makes it difficult to get to Ilfacombe I have only been able to visit once in a year. So with Edenmore sharing regular updates and photos of my friend on social media and all that happens at the home helps me to feel connected to my friend. Posts of my friend included her drawing on the chalk board on the wall, sharing a hug with a carer, patting a dog, Thank you Edenmore for caring for my friend for all You do.

I was enormously impressed by every aspect of care at Heantons. For example, in the weeks he spent in hospital, my dad refused to change his clothes. But within a matter of days the staff at Heantons had persuaded him, as well as dealing with various other health requirements that had not been addressed in hospital. For the last five months of his life, my dad was much more content and as his children Heantons involved us in all aspects of his care. He was a very difficult resident sometimes! But staff had a really wonderful way with him and I think he really enjoyed the social aspect of the home. I don't have a bad word to say about Heantons, I'm just very grateful to them for all they did. Thank you so much!

So thank you all for the support and care,you gave David and me xx

The staff are always friendly, chatty and very helpful and accommodating. Nothing is too much trouble. They are frequently checking up on the residents, they are always busy doing jobs but will willingly listen if you want to discuss anything. I thoroughly recommend this home and hope there is room for me when the time comes.

Our dad was placed here post hospital and is now a full time resident. During this time we have learned about the overall care at Edenmore. I can honestly say we see him happy, settled and very well cared for. The staff are attentive with him and all residents and answer our questions. The food and tasty treats (mostly home made it seems) are always good. Thank you to the team.

I wish I had found Heanton first. Thankyou to all the staff you are truly wonderful humans

My Dad has quite complex Dementia, and it is normally really hard for people to understand what he is saying, and to be able to connect with him emotionally so he feels safe, calm and understood. Heanton have been excellent from the day of his admission, and he just feels so safe there. When he lived at home he was always asking to "go home" and this would really distress him. Now he doesn't say this at all, and the team are just always able to find a way to connect with him, by encouraging him to be occupied with activities he likes doing around the house to have a sense of achieve, through to doll therapy where he has a focus for his love and affection. This was a very difficult decision from the families perspective, and we have been nothing but delighted and so reassured by our experience and the communication from the team. We cannot speak highly enough of how much his quality of life has improved.

Basically if you or your relative/friend is suffering from dementia, I would recommend this residence.

My Aunt was cared for at Sundial Care Home for over three years. In all the time she was a resident she was cared for with such compassion and sensitivity by an amazing team of carers - full of fun and personality, and importantly - consistency. BUT it was the whole team that made her stay a home from home: Leadership - involved, accessible and visible; Maintenance team - always hard at work improving the home and gardens; Domestic team - lovely home cooked food with plenty of variety and choice, & a spotlessly clean environment, clean clothes & bedding. Support team - organising a variety of events and activities to get involved in, or not. The finance team always responsive and helpful. It all made for a calm environment and me being confident that my Aunt's final years were comfortable and contented. This made me calm and confident.

My father was discharged from hospital to Edenmore as he was deemed unsafe living independently. Since his arrival six weeks ago, he has received excellent end-of-life care. I have been impressed by every member of staff I have met, irrespective of their role in the team. They are polite, caring, helpful and hard working.

My husband went to Sundial from hospital on the NHS 4 week route to home unable to walk and still quite ill after 7 weeks hospitalisation due to a hip replacement and hospital based infection. The care team have been incredible and have embraced my husband and myself in their family, guiding me through the very sad decision not to allow him home. Broken in body, mind and spirit in the 12 weeks he with with the care team they breathed life back into him, brought the smile back to his eyes and, incredibly, as I was told he'd never walk again, had him walking with a frame. It was a very difficult decision to relocate him closer to home and my very grateful thanks and love go to the wonderful Sundial family. Miss you all.

Since moving to Heanton Nursing Home, my father has been settled and happy. An individual and holistic care plan has ensured his care is personalised. Staff throughout the home are caring, patient and intuitive to dads' needs. There is a happy atmosphere, lots of laughter, empathy and a feeling of family. Activities are encouraged, a lovely garden with a stunning view. The food is excellent and individualised if needed.

We have often referred to the staff at Hatherleigh as angels ,there is no doubt they certainly are. Thank you so much .

The home itself is presently nicely and staff friendly. Car parking is not so good for visiting. Sadly for, those being cared for with reasonable facilities, mobility etc. There seems to be little going on by way of activities, no trips out, just a little entertainment, no visiting choirs or groups and staff very busy with little time for personal activities. General care seems good, food excellent, just occasionally personal property can go missing.

Normally I loath writing a review about any service or product as I am a firm believer in one persons meat is another persons poison, and what I see as good maybe bad for another. However, in this instance I am breaking the long standing rule I have had. If ever there was an example of never judge a book by its cover then Heanton Nursing Home is it. Although, the building and facilities look tired and worn the nursing care for the residents, as far as I have witnessed it, is beyond reproach. I have seen with my own eyes the whole team demonstrate a level of care, nursing, professionalism, patience and restraint that an angel would be proud of. Peeling wall paper, chipped paint and knocked around doors, in my mind, do not matter - the doors lock where they need to lock, and the chipped doors are no worse than in my home after the grandchildren have left. If my mother and father were alive today and needed a nursing home I would select Heanton without hesitation.

Previous room smelly, current room much better. No idea about activities or value for money.

Throughout his time there, he was well looked after and treated with dignity and respect, and he was happy in his surroundings. Residents were considered to be family members and looked after in that manner. A wide range of activities were arranged to entertain and keep residents engaged (including, on one visit, a "Mad Hatter's Tea Party" where staff dressed as characters from "Alice in Wonderland" which was a sight to behold!), and they would regularly share photographs and updates with us. If there were any concerns they would call me immediately to let me know. The staff and manager at Edenmore are second to none and I am glad my father was so well looked after during his final years.

My wife has been a resident at Heanton Nursing Home for some time now, she requires both physical and mental care. The care is provided expertly by the staff at Heanton. They are very good at what they do, my wife can be quite volatile, screaming and angry one minute, to be happy and bubbly the next, the staff all take this in their stride.

My wife needs emotional and medical care and Heanton provides both these through their very competent carers and their expert nursing team, plus doctors are available when required. After visiting my wife, I go home feeling happy that she is well looked after by all the staff. If I have any queries, the staff, be it the carers, nursing or management are all available to listen to you and offer support.

The internal decor of the home is quite tired and needs a good bit of refurbishment, but the home is on lovely grounds with views overlooking North Devon, the staff are reliable and are like family friends.