JAMMAC Group in Gloucestershire | 1 Care Home

Review of
Highborder Lodge
from Simon M (Son-in-law of Resident) published on 17 October 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Highborder Lodge have been kind, helpful, and genuinely caring throughout the 2 and a half years my mother-in-law has been a resident. She has been as comfortable as possible, right up to the end of her life here.

Reply from Anna Blenkinsop, Director at Highborder Lodge

Thank you for leaving a review - all feedback is greatly appreciated. It is great to hear that you and your mother in law were happy at Highborder Lodge.

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Review of
Highborder Lodge
from Alan C (Husband of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

My wife was only a resident for 8 days at the end of life. The management and staff were first class in their care and attention to my wife's needs. It was as though she was family. They were attentive and caring in all ways. They put me at ease and kept me informed at all times. I have nothing but

praise for them. Kindness during a difficult time. Thank you one and all.

Reply from Anna Blenkinsop, Director at Highborder Lodge

This is such a lovely review - thank you. We are so pleased to have been able to support you all at such a difficult time.

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Review of
Highborder Lodge
from J W (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

On all my visits to Highborder Lodge, I have been welcomed by friendly members of staff.
Out of courtesy, I email when I am going to visit. My mother is always washed and dressed and happy to see me and my youngest daughter and her family who accompany me. Her room is always clean and tidy, the

staff are kind, polite and most attentive. There is a beautiful garden. When the weather permits we take mother outside to enjoy the air. Highborder Lodge has a mini bus, residents are taken out regularly on wonderful excursions. They also arrange musical entertainment - my mother was a beautiful dancer in her day and still lives to sing.
The professional and compassionate care is excellent.

Reply from Anna Blenkinsop, Director at Highborder Lodge

I am delighted that you and your Mother are happy at Highborder Lodge. Thank you for leaving such a lovely review - it is great to hear your feedback.

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Review of
Highborder Lodge
from S B (Daughter-in-law of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

My Mother in law has been at Highborder Lodge for just over a year. The staff are friendly and helpful, they treat her with respect and dignity, and have a bit of banter with her, which she enjoys! The food is very nice with a good variety. She seems to go on a trip almost every week. They do go out

and about to some lovely places, and have many activities within the home. My mother in law appears to be happy here.

Reply from Anna Blenkinsop, Director at Highborder Lodge

Thank you for taking the time to send a review. We are pleased to hear that you're happy with Highborder and that your Mother in Law is enjoying the wonderful activities on offer.

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Review of
Highborder Lodge
from Tim S (Son of Resident) published on 5 September 2025 Submitted via Website • Report

Overall Experience

My Mother gets wonderful caring with compassion. Her room is lovely and so are the facilities. Activities and days trips are well organised. Senior staff liaise with doctor, then to myself.
Sometimes it's difficult for me to accept my Mother is in care, age and having advanced dementia. Highborder

is the best place for her, she is safe and loved there. Ultimately, my Mother is 'happy '. Excellent communications, which are always Reasurring, I couldn't wish for anything else for my Mother. Thank you Highborder.

Reply from Anna Blenkinsop, Director at Highborder Lodge

What a fantastic review - thank you! I am delighted to hear that you are so happy with Highborder. I will pass your comments onto the team.

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Review of
Highborder Lodge
from K S (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

Mum has been a resident at Highboarder Lodge since June 2021. I am pleased to say the staff are both caring and friendly. Mum also enjoys the afternoon activities/entertainment. It also gives me peace of mind knowing that not only is Mum being well cared for but she is happy

Reply from Anna Blenkinsop, Director at Highborder Lodge

Thank you for leaving such a wonderful review. I am so pleased that you and your Mum are happy at Highborder Lodge.

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Review of
Highborder Lodge
from A H (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

My Mum settled into Highborder really well. This I believe to be due to the fact that it is like a "home from home". The staff are always very friendly and obliging and interact with Mum making her feel special.

Reply from Anna Blenkinsop, Director at Highborder Lodge

Thank you for leaving a review. I'm so pleased that your Mum has settled well and you're happy at Highborder Lodge. The home is under new ownership and we have recently started a big refurbishment project of the whole home. Therefore, hoping to quickly improve on the 3 star rating you have given to facilities and rooms.

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Review of
Highborder Lodge
from L S (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

My dad has been here for 2 years now and he is receiving good care, seems very settled and in better health than he has been in a long time. He struggled a lot with a difficult diagnosis and transition, without fully understanding what was happening to him, but the care home has become his safe place

and his carers his friends. The staff have to deal with very hard situations with my dad being very tricky at times and I have nothing but respect for them, always professional, friendly and welcoming. Thank you. The grounds of the house are very pleasant too.

Reply from Anna Blenkinsop, Director at Highborder Lodge

Thank you for leaving a review. As new owners, we are very keen to receive your feedback. I am delighted to hear that you and your Dad are happy at Highborder.

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Review of
Highborder Lodge
from H S (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report

Overall Experience

My sister and I find Highborder Lodge a really lovely caring and friendly home.
All the staff are wonderful, always cheerful and our mum is so happy here.
It is peace of mind that Mum is being so well looked after.

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Review of
Highborder Lodge
from Rob P (Son of Resident) published on 20 February 2024 Submitted via Postal Card • Report

Overall Experience

My mother was a resident at Highborder Lodge from 12th Oct 2021 until her death there on 11th Nov 2023. Throughout this time the home gave Mum a very high standard of care, were kind to her, and made her time there as comfortable and enjoyable as possible. They kept me well informed of any health events,

such as Covid lockdowns, and periodic resident activities.

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Review of
Highborder Lodge
from E B (Wife of Resident) published on 10 July 2023 Submitted via Postal Card • Report

Overall Experience

My next of kin has complex needs. He is always clean and dressed smartly. He accepts the care facility as his home and is settled and happy. His diet is of a high standard, nourishing with choice. Medical care needs are of a high standard which helps prevent unnecessary illness. I am kept informed of

any changes. Well done Highborder Lodge. He is happy and settled.

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Review of
Highborder Lodge
from S B (Daughter of Resident) published on 2 June 2023 Submitted via Postal Card • Report

Overall Experience

My mother moved into Highborder Lodge after being diagnosed as end of the pathway she was transferred from out of county with very short notice with the help of the manager. The care support and friendship shown to my mother by all staff members during the last ten days of her life was second to none.

and I would like to thank Highborder Lodge for all of their help and support.

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Review of
Highborder Lodge
from D B (Son of Resident) published on 11 May 2021 Submitted via Postal Card • Report

Overall Experience

I find the home welcoming, friendly and very clean. The staff form a friendship with the residents in times when your relative can feel very isolated. Whilst the rooms are not the most luxurious, they are very clean and after all, it's the staff that count. There appears to be a steady process of maintaining

and upgrading facilities, which shows an investment in the future. I feel safe in the care my mother receives at the home.

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Review of
Highborder Lodge
from Jenny B (Daughter of Resident) published on 4 May 2021 Submitted via Postal Card • Report

Overall Experience

My mother has dementia, cancer and at 88, was very frail. We were very lucky in choosing this care home for her because she thrived. She loved her room, sitting in the garden, enjoying the food, and adored the staff. At 91, she started to deteriorate, but we knew she would be well looked after. It was

a worrying time when Covid hit the world, but the care home handled it well. End of February, my mother died surrounded by kindness and love. She was always kept clean, comfortable and pain-free; it was such a comfort to know she was looked after so well. All staff, from top to bottom, looked after her with love and care throughout her stay. We highly recommend it.

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Review of
Highborder Lodge
from G J (Son of Resident) published on 30 April 2021 Submitted via Postal Card • Report

Overall Experience

Both my parents lived together at Highborder Lodge. From the outset, we were made most welcome by the staff which made a difficult transition for Mum and Dad much easier. We were continually impressed with the friendly, homely atmosphere which benefitted both residents and visiting family members alike

(including our dog). Pre COVID we were able to join in with numerous well-organized and fun activities. Mum particularly enjoyed singing along with the musical entertainers. When we sadly lost Dad the staff's care and compassion for Mum was outstanding and again helped us through a very difficult time. We have no hesitation in recommending Highborder Lodge.

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Review of
Highborder Lodge
from J F (Friend of Resident) published on 21 April 2021 Submitted via Postal Card • Report

Overall Experience

Highborder Lodge I think is the ideal size for a care home. It has staff that are dedicated and long-standing. The setting is perfect, a quiet area and the garden is a real asset, beautifully kept. The activities were well planned and appropriate (before restrictions) and were appreciated during respite

care sessions. Our friend was happy to spend time there and as a permanent resident. The staff communicated government restrictions and kept us informed throughout.

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Review of
Highborder Lodge
from Adrian S (Son of Resident) published on 21 April 2021 Submitted via Postal Card • Report

Overall Experience

We chose Highborder Loge because it's a lovely, light, airy space of house and gardens. It's large enough to have the capacity for activities and trips to provide stimulation. Small enough to feel homely and caring. Very happy with our choice and the provision.

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Review of
Highborder Lodge
from K T (Friend of Resident) published on 13 April 2021 Submitted via Postal Card • Report

Overall Experience

Highborder Lodge has a very high standard of care. The staff are very professional and are always helpful and cheerful. Nothing is too much trouble and they treat all the residents with respect and kindness. This is a happy home.

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Review of
Highborder Lodge
from Eileen C (Daughter of Resident) published on 13 April 2021 Submitted via Website • Report

Overall Experience

My mother enjoyed her time here. Pre-Covid, she would go out in the minibus to a pub for lunch, visit a garden centre, take a trip to the canal for coffee and cake etc. This was great for Mum as her previous home never did anything to stimulate their residents. Inside the home, there was entertainment,

quizzes, word games, music afternoons, film afternoons (with Popcorn!), even Bingo with prizes. Entertaining talks were available, I was actually visiting one day and the talk was on bees;- fascinating talk. It's a well run home with fabulous staff. They are caring, hardworking and very loving towards the residents, treating them as family. My mum loved the banter between the more "cheeky" ones, all good fun! The gardens are inviting to sit out on warmer days or the staff take the residents, (some in wheelchairs, some walking) around the surrounding area, past the farm, to the church. All in all, a comfortable 'homely' home for loved ones who need extra care.

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Review of
Highborder Lodge
from Maureen S (Friend of Resident) published on 8 April 2021 Submitted via Website • Report

Overall Experience

A huge thank you to management and staff for the care and kindness shown to my friend since she moved into the home two and half years ago. I know how difficult it has been for you all during this pandemic and appreciate the continued conversations and decisions made during the last year.

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Care Home Owned by JAMMAC Group in Gloucestershire

JAMMAC Group Locations in Gloucestershire (1)

JAMMAC Group Reviews in Gloucestershire (21)

Highborder Lodge

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