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Care Home Owned by JAMMAC Group in Gloucestershire

9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by JAMMAC Group in Gloucestershire

JAMMAC Group Locations in Gloucestershire (1)

 
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1 Care Home owned by JAMMAC Group in Gloucestershire
Highborder Lodge

Marsh Lane, Leonard Stanley, Stonehouse GL10 3NJ 

8.2 13 reviews
"My sister and I find Highborder Lodge a really lovely caring and friendly home. All the staff are wonderful, always cheerful and our mum…"   Read all 13 reviews
Location Type Care Home

Under new ownership, complete refurbishment of the interior underway! Highborder Lodge has been an established residential home since 1988 and is situated in a peaceful Cotswold village. The home exudes a homely atmosphere and ensures residents have… Read more about Highborder Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 40 Rooms from £1,700 / week

JAMMAC Group Reviews in Gloucestershire (13)

9.2
JAMMAC Group has a Group Review Score of 9.2 (9.212) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to JAMMAC Group must have a Review Score.

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Review of

Highborder Lodge

from H S (Daughter of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I find Highborder Lodge a really lovely caring and friendly home.
All the staff are wonderful, always cheerful and our mum is so happy here.
It is peace of mind that Mum is being so well looked after.

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Review of

Highborder Lodge

from Rob P (Son of Resident) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Highborder Lodge from 12th Oct 2021 until her death there on 11th Nov 2023. Throughout this time the home gave Mum a very high standard of care, were kind to her, and made her time there as comfortable and enjoyable as possible. They kept me well informed of any health events,
such as Covid lockdowns, and periodic resident activities.

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Review of

Highborder Lodge

from E B (Wife of Resident) published on 10 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My next of kin has complex needs. He is always clean and dressed smartly. He accepts the care facility as his home and is settled and happy. His diet is of a high standard, nourishing with choice. Medical care needs are of a high standard which helps prevent unnecessary illness. I am kept informed of
any changes. Well done Highborder Lodge. He is happy and settled.

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Review of

Highborder Lodge

from S B (Daughter of Resident) published on 2 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Highborder Lodge after being diagnosed as end of the pathway she was transferred from out of county with very short notice with the help of the manager. The care support and friendship shown to my mother by all staff members during the last ten days of her life was second to none.
and I would like to thank Highborder Lodge for all of their help and support.

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Review of

Highborder Lodge

from D B (Son of Resident) published on 11 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home welcoming, friendly and very clean. The staff form a friendship with the residents in times when your relative can feel very isolated. Whilst the rooms are not the most luxurious, they are very clean and after all, it's the staff that count. There appears to be a steady process of maintaining
and upgrading facilities, which shows an investment in the future. I feel safe in the care my mother receives at the home.

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Review of

Highborder Lodge

from Jenny B (Daughter of Resident) published on 4 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia, cancer and at 88, was very frail. We were very lucky in choosing this care home for her because she thrived. She loved her room, sitting in the garden, enjoying the food, and adored the staff. At 91, she started to deteriorate, but we knew she would be well looked after. It was
a worrying time when Covid hit the world, but the care home handled it well. End of February, my mother died surrounded by kindness and love. She was always kept clean, comfortable and pain-free; it was such a comfort to know she was looked after so well. All staff, from top to bottom, looked after her with love and care throughout her stay. We highly recommend it.

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Review of

Highborder Lodge

from G J (Son of Resident) published on 30 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents lived together at Highborder Lodge. From the outset, we were made most welcome by the staff which made a difficult transition for Mum and Dad much easier. We were continually impressed with the friendly, homely atmosphere which benefitted both residents and visiting family members alike
(including our dog). Pre COVID we were able to join in with numerous well-organized and fun activities. Mum particularly enjoyed singing along with the musical entertainers. When we sadly lost Dad the staff's care and compassion for Mum was outstanding and again helped us through a very difficult time. We have no hesitation in recommending Highborder Lodge.

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Review of

Highborder Lodge

from J F (Friend of Resident) published on 21 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Highborder Lodge I think is the ideal size for a care home. It has staff that are dedicated and long-standing. The setting is perfect, a quiet area and the garden is a real asset, beautifully kept. The activities were well planned and appropriate (before restrictions) and were appreciated during respite
care sessions. Our friend was happy to spend time there and as a permanent resident. The staff communicated government restrictions and kept us informed throughout.

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Review of

Highborder Lodge

from Adrian S (Son of Resident) published on 21 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We chose Highborder Loge because it's a lovely, light, airy space of house and gardens. It's large enough to have the capacity for activities and trips to provide stimulation. Small enough to feel homely and caring. Very happy with our choice and the provision.

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Review of

Highborder Lodge

from K T (Friend of Resident) published on 13 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highborder Lodge has a very high standard of care. The staff are very professional and are always helpful and cheerful. Nothing is too much trouble and they treat all the residents with respect and kindness. This is a happy home.

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Review of

Highborder Lodge

from Eileen C (Daughter of Resident) published on 13 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother enjoyed her time here. Pre-Covid, she would go out in the minibus to a pub for lunch, visit a garden centre, take a trip to the canal for coffee and cake etc. This was great for Mum as her previous home never did anything to stimulate their residents. Inside the home, there was entertainment,
quizzes, word games, music afternoons, film afternoons (with Popcorn!), even Bingo with prizes. Entertaining talks were available, I was actually visiting one day and the talk was on bees;- fascinating talk. It's a well run home with fabulous staff. They are caring, hardworking and very loving towards the residents, treating them as family. My mum loved the banter between the more "cheeky" ones, all good fun! The gardens are inviting to sit out on warmer days or the staff take the residents, (some in wheelchairs, some walking) around the surrounding area, past the farm, to the church. All in all, a comfortable 'homely' home for loved ones who need extra care.

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Review of

Highborder Lodge

from Maureen S (Friend of Resident) published on 8 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A huge thank you to management and staff for the care and kindness shown to my friend since she moved into the home two and half years ago. I know how difficult it has been for you all during this pandemic and appreciate the continued conversations and decisions made during the last year.

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Review of

Highborder Lodge

from Donald F (Nephew of Resident) published on 6 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm welcome. My uncle was delighted to move in: first class care, excellent garden, staff very kind and helpful. After over 18 months, he is so pleased with his decision to move there.

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