Harbour Rise Ltd in Devon | 2 Care Homes

Review of
Harbour Rise
from Sarah K (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

Mum came to live with us as she was no longer available to live alone. We were finding it difficult being her sole carers and we were recommended to Harbour Rise for day-care. From the moment mum went to Harbour Rise she was a changed woman. She had something to look forward to and the motivation to

get dressed in a morning and she looks forward to showing us what crafts she has made and telling us about her fun days with entertainment and she loves the food. They pick her up and drop her off home and she is fond of the mini bus drivers especially one in particular. She talks about her friends at HR both residents and employees. Mum is currently having 4 weeks respite care at HR which made perfect sense and she wouldn't want to go anywhere else. HR went above and beyond to accommodate these 4 weeks and send us regular updates on what her and her friends have been up to. When we go and visit it's a very welcoming atmosphere, the home feels so modern with natural sunlight and sea views.

Reply from Cecile Edwards, Owner at Harbour Rise

thank you for such a great review, Mum is pleasure to look after!

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Review of
Harbour Rise
from Simon K (Son of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

When looking for a care home for Dad, we did a "drive by" of a number of homes. That was sufficient to dismiss many, Harbour Rise looked good from the outside and didn't disappoint when we visited. It immediately felt clean, bright, well maintained with a great atmosphere - and it passed my "sniff"

test (others did not).
Staff are without exception patient, friendly; caring and interested in the residents.
The quality of catering is exceptional, I see mouthwatering meals being served. The availability of a dedicated area for family and friends to sit and meet with their resident and have the opportunity to make a drink and a chat over tea and cake is a great facility.
Entertainment is planned and caters for all tastes. I was particularly impressed when Dad expressed a wish for an activity that wasn't then provided, in very quick time it was arranged, encouraged and has become a regular feature on the calendar.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for your lovely review. It was a pleasure to look after Dad.

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Review of
Harbour Rise
from Lisa B (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Harbour Rise for almost three years.
As a family, we will always be indebted to the staff who continue to provide the most outstanding wonderful care service to my mum.
Every aspect of the home is impeccable. The admin team, lounge assistants, cleaning, domestic staff,

kitchen staff, mini bus drivers/ maintenance staff, the carers , and every other person that works at Harbour Rise always go that extra mile.
The cleanliness of the home is outstanding and the atmosphere is happy and welcoming.
The food from breakfast to supper and all meals in between are delicious and fulfilling. There is always such a variety.
Harbour Rise always aim for perfection and they achieve this constantly. They go above and beyond for all residents and their family.
The summer Garden Party is fab , with amazing raffles and fabulous entertainment.
Nothing is ever too much trouble.
I would always choose Harbour Rise !!!

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you so much for your wonderful review! Mum is such a gorgeous lady!

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Review of
Harbour Rise
from Jo M (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Harbour Rise is an exemplar in quality care. The Home is clean, bright and welcoming with staff who are exceptionally well trained in their roles, and who are caring, responsive, kind, respectful and clearly value and are valued for what they do.
Everything is thought about and nothing is too much

trouble. We were treated with such kindness while dad was at Harbour Rise and he benefited in so many ways from being there. We cannot recommend them highly enough.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for such a wonderful review. It was a privilege to look after Dad and to get to know you all.

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Review of
Harbour Rise
from S L (Daughter of Resident) published on 20 February 2025 Submitted via Website • Report

Overall Experience

Mum had become socially isolated and lonely during COVID-19. She had always been a social person and I set about trying to find company that was fun, stimulating, friendly and reliable. I had heard about Harbour Rise from some older friends of ours where the husband didn't want to get up in the morning,

aside from Harbour Rise days when he was up early and waiting on the pavement for the mini bus!! With Mum's blessing, we decided to take a look and visit. Within a few metres of stepping foot into the home, Mum said 'I like it in here.' She started going once a week and then gradually (at her request) set up more and more days! Mum now goes in for respire when there is a suitable room available every few months enabling me to have some time out and she sees it as a holiday where she is thoroughly spoiled! They are a very friendly team, and it feels like an extended family to mum now. She is made to feel so special and I will always be eternally grateful to them. I recommend it to all.

Reply from Cecile Edwards, Owner at Harbour Rise

We are delighted that the respite service allows you all to get some rest and benefit from it. Thank you for your lovely review.

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Review of
Harbour Rise
from Eileen W (Respite Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

My husband and I live in Paignton and we both really wanted and needed to have two weeks respite.
where we were looked after and didn't have to worry. We chose Harbour Rise as our friends had recommended it.
The home has a lovely atmosphere, from the moment we entered the building everyone was so

friendly and welcoming. The staff have treated us with care, respect and the upmost kindness.
The food is great with a good choice, it's spotlessly clean and all the staff go the extra mile to do special things for us. There was a lovely trip out on the minibus organised for us whilst we were there .
We had a lovely large bedroom for two beds for my husband and I and everything was very nicely coordinated and a very light room too.
The management was very approachable and we felt we could ask any questions.
I have worked in care and Harbour Rise is well above the standards I have worked in.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for your wonderful review. We are delighted that your respite stay allowed you and your husband to get the well deserved rest you needed.

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Review of
Harbour Rise
from Marlene L (Friend of Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

Our visit on behalf of an elderly, very good friend was very good, welcome was warm and friendly and interested in what their needs, likes and dislikes would be. The stay was respite but ended up staying permanently knowing all needs were met, safe and looked after very well. The room is comfortable,

feels cosy and homely, the whole place feels comfortable, place is warm and friendly there is a very good atmosphere. All the staff are very helpful nothing is to much trouble. Well done to the owners and all the staff, well run and kept very well. Thank you all so much.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for your lovely review, we are pleased you are satisfied with our care and the environment the home offers.

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Review of
Harbour Rise
from Helen S (Power of Attorney of Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

Harbour Rise is a first class care home. The staff are all friendly and caring. The homecooked food is really appetising. My friend has settled in very well and I'm so pleased she's being looked after for all her needs.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for your great review. We are delighted your friend has settled down and is happy with the care she receives from us.

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Review of
Harbour Rise
from Jayne M (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

Mum is 87 years of age and has been enjoying Day Care at Harbour Rise through the past year. She looks forward to going each week where she has made some lovely friends both amongst day care guests and long term residents. She loves the staff and especially looks forward to tasty meals and the entertainment

that is provided on a regular basis. She is also collected and brought home by a mini bus which is a great help to the family.
As mum's care needs are increasing, she was enthusiastic when we suggested she may enjoy some respite care at Harbour Rise whilst we enjoyed a holiday. She loved her two week stay where she had an immaculately clean and comfortable room with a sea view and commented how she had something different to do each day and how nice it was to have such lovely company throughout.
We are so happy with mum's experience there that she is now booked in again just a few weeks later for her next 'holiday'. Thank you so much to everyone at Harbour Rise.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for your positive review, it is great that Mum is enjoying both our daycare centre and respite offering. We are pleased to be able to help!

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Review of
Harbour Rise
from K C (Son of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

I cannot recommend Harbour Rise enough for their exceptional respite care services. My mum recently stayed there for a short period, and the experience was nothing short of outstanding. From the moment we arrived, the staff made us feel welcome and reassured, ensuring every detail was handled with care

and professionalism.
The team at Harbour Rise are incredibly attentive, tailoring their approach to meet my mum's individual needs. Their warmth and compassion gave us great peace of mind, knowing she was in the best hands while she took a much-needed break. My mum spoke highly of all staff.
It's clear that Harbour Rise prioritises not just the physical well-being of their residents, but also their emotional and social needs.
If you're considering respite care for a loved one, Harbour Rise is a fantastic choice. Their dedication, attention to detail, and warm environment make them truly stand out. My mum returned home refreshed and content.

Reply from Cecile Edwards, Owner at Harbour Rise

It was a pleasure to look after Mum during her stay with us, thanks for a great review!

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Review of
Harbour Rise
from Lindsay S (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

As our mother could no longer safely live independently, we set out to find a home from home for her near us. The minute we walked into Harbour Rise we knew we had found the perfect place. This has been reinforced by our experiences since she moved in. Staff are friendly, engaging and respectful. Mum

has loved meeting new people and staff make time to get to know her. There are many interesting activities: crafts, musical events and even balloon tennis! It has a homely atmosphere, is immaculately clean and well decorated. Mum's room is lovely, spacious, well equipped and with a delightful view. Any tiny issue that might arise is dealt with immediately, and care needs addressed discreetly. Food is excellent and Mum has gone from a worryingly tiny appetite to looking forward to each meal. The Admin team keep families fully informed and in the wider sense with weekly updates with photos and videos. I highly recommend Harbour Rise to anyone looking for a nurturing home for their loved one.

Reply from Cecile Edwards, Owner at Harbour Rise

It is a pleasure to look after Mum, thank you for your lovely review.

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Review of
Harbour Rise
from Charlotte F (Granddaughter of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

Prior to living at Harbour Rise, my grandfather lived with my family and I. My husband used to work as a quality matron at a General Hospital, so he has a keen eye for good care. Harbour Rise impressed us both from the moment we stepped through the door, from the kindness of the staff to the general

feeling of warmth, cleanliness, great facilities and activities on offer. We love that we are able to come and go with our dog and the children - it always feels so safe and welcoming. Grandpa's room can't be faulted, the sea view is wonderful. It gives us peace of mind that he is so happy here. Food is one of his remaining pleasures in life, and the traditional meals on offer more than caters for his needs. We are very pleased with the level of care he receives, and Harbour Rise surpasses all of our expectations. Grandpa always says he has been lucky in life, and at 102 that's no mean feat. Harbour Rise continues to make him feel that lady luck still shines on him!

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for such a wonderful review. We are delighted you are positive with the experience your grandfather is experiencing with us.

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Review of
Harbour Rise
from Sharon C (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

The prospect of my dad needing full time care was initially daunting. Since my dad has been a resident for 3 1/2 months, I've been deeply impressed by the exceptional care and support he receives.
The atmosphere is incredibly warm and welcoming. I like the cosy evening gatherings in the lounge, staff

interact with the residents. Day time I've observed staff engaging residents in various activities.
My father has always taken pride in his appearance, staff ensure he is presented smart and clean. They've taken the time to learn about his preferences for example his passion for football, especially when his team play. My father experiences occasional times of confusion, staff give him reassurance. I was very grateful for their prompt contact recently when my father became unwell.
Staff give excellent standards of care, displaying an attitude of valuing the residents. The home has a truly special family like feel. I am very thankful that my father is receiving high quality care from the entire team.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for such a nice review, we are delighted Dad has settled in so well with us.

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Review of
Harbour Rise
from Jo L (Wife of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

My husband first came to Harbour Rise as Day Care. It was such a happy time. The staff were all so welcoming, always by name and he enjoyed the various daily activities, which showed how comfortable he always was with Harbour Rise.
When it became clear my husband needed more care after a hospital stay,

Harbour Rise were able to help. Their response was immediate and their loving welcome and attention to him as he arrived had a lasting impression.
My husband is happily settled permanently, enjoying the comfortable, bright surroundings and looking forward to his next beautifully prepared meal and whatever else the day holds for him.
I feel completely confident in their care, everything is taken care of, and I am able spend as much time with my husband as I would like, in the bright cafe lounge with tea/coffee, biscuits and cakes on hand!

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for your lovely review. We are so pleased you are both happy with Harbour Rise.

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Review of
Harbour Rise
from Y A (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

We cannot recommend Harbour Rise enough. Our mum initially attended Day Care and then had a couple of weeks respite following an operation earlier in 2024. Mum was keen to increase her Day Care to 6 days a week as she enjoyed it so much. Following a hospital stay, Harbour Rise was the obvious choice

for mum as she loves it there. Right from the start, we were impressed with the excellent response from our email enquiry and the speedy response to all email contact. We have been treated very well and we know mum has been, as she tells us she is being very well looked after. Mum has been a very happy resident since August 2024. She enjoys the activities, all of her meals and the snacks provided.
Harbour Rise is beautifully presented, very clean and a pleasure to visit as we are made to feel very comfortable and welcome by the wonderful staff who are always friendly and very kind. Our children and families are also happy to visit due to the lovely cafe area they can sit and enjoy the visit.

Reply from Cecile Edwards, Owner at Harbour Rise

What a great review, it is so nice that you enjoy the cafe and that your whole family can use it to visit Mum. It is a pleasure to look after Mum!

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Review of
Harbour Rise
from K F (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report

Overall Experience

My mother-in-law has recently enjoyed 3 weeks respite care following a fall. Due to the expert care and endless kindness of the staff at Harbour Rise, she has come home feeling and looking like a million dollars. The home is beautiful with fantastic facilities. She has been treated with such kindness,

dignity and respect.
Visiting the home, with 2 young children, was a pleasure too and all the small touches, like a cafe for visitors and treats for the children made it feel like a home away from home. Thank you to all the amazing staff at Harbour Rise - you are incredible.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for such a positive review. It was a pleasure to look after your mother-in-law and we wish you all well for 2025.

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Review of
Harbour Rise
from D J (Respite Resident) published on 9 January 2025 Submitted via Website • Report

Overall Experience

I arrived at Harbour Rise with some trepidation to be met by the manager. I was taken to my room and settled in with quiet efficiency and the minimum of fuss. After a traumatic accident in a foreign country and temporarily in wheelchair coming here for my recovery and respite was absolutely the right

decision.
During my stay all of the staff have treated me with respect, kindness and the total understanding of my needs as they evolved. I have been encouraged and supported to take the steps to aide my full recovery.

Reply from Cecile Edwards, Owner at Harbour Rise

We are so glad you are feeling better and made a full recovery. Thank you for your positive review.

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Review of
Harbour Rise
from A S (Daughter-in-law of Resident) published on 19 December 2024 Submitted via Website • Report

Overall Experience

My mother-in-law was lonely, she is not independent and most of her friends had passed. We had heard about the Harbour Rise Day Centre, and suggested to mum she might like to give it a try so that she could interact with people other than just ourselves. Initially, she wasn't keen, but after her first

visit said she had really enjoyed herself and was looking forward to going back again.
A couple of months later she stayed for 2 weeks whilst we had a holiday. On her return home, she was so enthused about all the activities arranged and the lovely staff, that she asked us to arrange for her to reside permanently.
We have nothing but praise for all the staff who work there, it really is the most wonderful care home, with the emphasis truly on care. We are kept up to date on everything that happens, both personal to Mum and all the different things they have arranged for residents and families/friends alike.
We would highly recommend Harbour Rise to anyone wanting the best for their loved ones.

Reply from Cecile Edwards, Owner at Harbour Rise

We are so pleased Mum is enjoying being with us. She is such a lovely lady and a pleasure to look after!

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Review of
Harbour Rise
from Sheila S (Daughter of Resident) published on 6 December 2024 Submitted via Website • Report

Overall Experience

My mum is a resident at Harbour Rise. Having lived in her own home until the age of 94, I was so unhappy and feared the thought of her going into a home. All that worrying was really not necessary. As soon as me and my mum walked through to the conservatory we were both so taken aback and happy. It

is such a lovely, caring and family home. The attention and care from all the staff is so caring and lovely. When I visit my mum we always sit in the cafe it is so homely, you can help yourself with tea and cake, mum likes a cake. When I leave I take Mum to the lounge, where they play games, do arts and crafts she especially loves the entertainment she loves dancing, singing and also really enjoys her meals she so looks forward to that, she never mixed with people where she lived before, she is so happy, the staff are angel's and so lovingly caring. I'm so overwhelmed when I leave her to know in my heart how happy my mum is. Thank you.

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for such a positive review. We are delighted that both mum and the family are happy with the care and love we give at Harbour Rise Care Home.

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Review of
Harbour Rise
from A M (Friend of Resident) published on 22 November 2024 Submitted via Website • Report

Overall Experience

We knew Harbour Rise was a special place when we first came to look around but didn't anticipate just how remarkable the work the staff do do is. At Harbour Rise our loved one had a home where he felt safe, secure and cared for, which was what we were striving for, but in addition he was offered so

much more. So many staff took time to truly get to know him, talk to him about his interests, find ways to remedy challenges that his care presented and shape his days in a way that was comfortable to him. This all shows a level of that care extends far beyond practical needs. Our loved one always started every visit by telling us how wonderful the staff all were and how great the food was, the highest of praise from someone who had particularly high standards!

Reply from Cecile Edwards, Owner at Harbour Rise

Thank you for such a wonderful review. It was a pleasure to look after such an extraordinary gentleman who we miss dearly.

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Care Homes Owned by Harbour Rise Ltd in Devon

Harbour Rise Ltd Locations in Devon (2)

Harbour Rise Ltd Reviews in Devon (150)

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