Care Homes Owned by Harbour Rise Ltd in Devon

- always taking the time to make her feel safe and valued.
It's been wonderful to see her settle in so well. She now feels at ease, enjoys the company of both staff and residents, and has even started participating in activities she was hesitant about at first. The friendly atmosphere and attentive care have made all the difference.
We're truly grateful to everyone at the home for their kindness and dedication. Knowing she's in such good hands brings us great peace of mind.

with everything from the professionalism of the organisation to the cleanliness of the premises. I wouldn't hesitate to recommend Harbour Rise to anyone and would be very happy to be a resident myself in the future!

great decision. The environment at Harbour Rise is one of great care, where nothing seems to be too much trouble. My father is in the late stages of dementia, but the team cope admirably with his needs. In his mind, this is his home, and everyone around him is part of the family. Both he & my mother are addressed by their first names, and greatly appreciate the sense of friendship & concern.
For me, the standout has to be the staff, who continue to look after him with both a mixture of care, fun & enjoyment. This has been consistently good over a lengthy period of time.
Many thanks to all the team at Harbour Rise.

for and nothing seems to be too much trouble.
Dad took a while to settle in, but is now content. He enjoys trips out and joins in with some of the activities.
The care and consideration given to the residents was apparent when they went above and beyond expectations. Dad was unable to travel to a family funeral. Staff and the visiting vicar took time to sit with him and I know this meant a lot to him.

and seem to treat each resident as if they were their own grandparent with respect, care, and love. They take their time and add a good pinch of humour. The office is really good at keeping us informed on everything from answering any questions we have to sending updates on how mum is doing. The food is excellent quality and plentiful. Mum tells us they regularly offer extra snacks throughout the day, biscuits, cakes and will even make a sandwich if requested. The home puts on some entertainment and encourages residents to get involved.
We are very happy with Harbour Rise and will not hesitate to book mum in again when we next go away.

get dressed in a morning and she looks forward to showing us what crafts she has made and telling us about her fun days with entertainment and she loves the food. They pick her up and drop her off home and she is fond of the mini bus drivers especially one in particular. She talks about her friends at HR both residents and employees. Mum is currently having 4 weeks respite care at HR which made perfect sense and she wouldn't want to go anywhere else. HR went above and beyond to accommodate these 4 weeks and send us regular updates on what her and her friends have been up to. When we go and visit it's a very welcoming atmosphere, the home feels so modern with natural sunlight and sea views.

test (others did not).
Staff are without exception patient, friendly; caring and interested in the residents.
The quality of catering is exceptional, I see mouthwatering meals being served. The availability of a dedicated area for family and friends to sit and meet with their resident and have the opportunity to make a drink and a chat over tea and cake is a great facility.
Entertainment is planned and caters for all tastes. I was particularly impressed when Dad expressed a wish for an activity that wasn't then provided, in very quick time it was arranged, encouraged and has become a regular feature on the calendar.

kitchen staff, mini bus drivers/ maintenance staff, the carers , and every other person that works at Harbour Rise always go that extra mile.
The cleanliness of the home is outstanding and the atmosphere is happy and welcoming.
The food from breakfast to supper and all meals in between are delicious and fulfilling. There is always such a variety.
Harbour Rise always aim for perfection and they achieve this constantly. They go above and beyond for all residents and their family.
The summer Garden Party is fab , with amazing raffles and fabulous entertainment.
Nothing is ever too much trouble.
I would always choose Harbour Rise !!!

trouble. We were treated with such kindness while dad was at Harbour Rise and he benefited in so many ways from being there. We cannot recommend them highly enough.

aside from Harbour Rise days when he was up early and waiting on the pavement for the mini bus!! With Mum's blessing, we decided to take a look and visit. Within a few metres of stepping foot into the home, Mum said 'I like it in here.' She started going once a week and then gradually (at her request) set up more and more days! Mum now goes in for respire when there is a suitable room available every few months enabling me to have some time out and she sees it as a holiday where she is thoroughly spoiled! They are a very friendly team, and it feels like an extended family to mum now. She is made to feel so special and I will always be eternally grateful to them. I recommend it to all.

friendly and welcoming. The staff have treated us with care, respect and the upmost kindness.
The food is great with a good choice, it's spotlessly clean and all the staff go the extra mile to do special things for us. There was a lovely trip out on the minibus organised for us whilst we were there .
We had a lovely large bedroom for two beds for my husband and I and everything was very nicely coordinated and a very light room too.
The management was very approachable and we felt we could ask any questions.
I have worked in care and Harbour Rise is well above the standards I have worked in.

feels cosy and homely, the whole place feels comfortable, place is warm and friendly there is a very good atmosphere. All the staff are very helpful nothing is to much trouble. Well done to the owners and all the staff, well run and kept very well. Thank you all so much.

that is provided on a regular basis. She is also collected and brought home by a mini bus which is a great help to the family.
As mum's care needs are increasing, she was enthusiastic when we suggested she may enjoy some respite care at Harbour Rise whilst we enjoyed a holiday. She loved her two week stay where she had an immaculately clean and comfortable room with a sea view and commented how she had something different to do each day and how nice it was to have such lovely company throughout.
We are so happy with mum's experience there that she is now booked in again just a few weeks later for her next 'holiday'. Thank you so much to everyone at Harbour Rise.

and professionalism.
The team at Harbour Rise are incredibly attentive, tailoring their approach to meet my mum's individual needs. Their warmth and compassion gave us great peace of mind, knowing she was in the best hands while she took a much-needed break. My mum spoke highly of all staff.
It's clear that Harbour Rise prioritises not just the physical well-being of their residents, but also their emotional and social needs.
If you're considering respite care for a loved one, Harbour Rise is a fantastic choice. Their dedication, attention to detail, and warm environment make them truly stand out. My mum returned home refreshed and content.

has loved meeting new people and staff make time to get to know her. There are many interesting activities: crafts, musical events and even balloon tennis! It has a homely atmosphere, is immaculately clean and well decorated. Mum's room is lovely, spacious, well equipped and with a delightful view. Any tiny issue that might arise is dealt with immediately, and care needs addressed discreetly. Food is excellent and Mum has gone from a worryingly tiny appetite to looking forward to each meal. The Admin team keep families fully informed and in the wider sense with weekly updates with photos and videos. I highly recommend Harbour Rise to anyone looking for a nurturing home for their loved one.

feeling of warmth, cleanliness, great facilities and activities on offer. We love that we are able to come and go with our dog and the children - it always feels so safe and welcoming. Grandpa's room can't be faulted, the sea view is wonderful. It gives us peace of mind that he is so happy here. Food is one of his remaining pleasures in life, and the traditional meals on offer more than caters for his needs. We are very pleased with the level of care he receives, and Harbour Rise surpasses all of our expectations. Grandpa always says he has been lucky in life, and at 102 that's no mean feat. Harbour Rise continues to make him feel that lady luck still shines on him!

interact with the residents. Day time I've observed staff engaging residents in various activities.
My father has always taken pride in his appearance, staff ensure he is presented smart and clean. They've taken the time to learn about his preferences for example his passion for football, especially when his team play. My father experiences occasional times of confusion, staff give him reassurance. I was very grateful for their prompt contact recently when my father became unwell.
Staff give excellent standards of care, displaying an attitude of valuing the residents. The home has a truly special family like feel. I am very thankful that my father is receiving high quality care from the entire team.

Harbour Rise were able to help. Their response was immediate and their loving welcome and attention to him as he arrived had a lasting impression.
My husband is happily settled permanently, enjoying the comfortable, bright surroundings and looking forward to his next beautifully prepared meal and whatever else the day holds for him.
I feel completely confident in their care, everything is taken care of, and I am able spend as much time with my husband as I would like, in the bright cafe lounge with tea/coffee, biscuits and cakes on hand!