1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by MACC Care Ltd
  4. Locations Owned by MACC Care Ltd in Leicestershire

Care Home Owned by MACC Care Ltd in Leicestershire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by MACC Care Ltd in Leicestershire

Only the locations & reviews in Leicestershire for MACC Care Ltd are showing below.

View the details of all 16 locations (with 913 reviews) owned by MACC Care Ltd

MACC Care Ltd Locations in Leicestershire (1)

 
Map View
Sort By
1 Care Home owned by MACC Care Ltd in Leicestershire
Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP 

9.9 81 reviews
"My mother has been in Watermead Rose for the past two weeks. She has enjoyed her respite stay. Made some new friends, enjoyed the daily…"   Read all 81 reviews
Location Type Care Home

Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care. The home can accommodate up to 80 residents and boasts 6 beautiful lodges set over three floors. Each… Read more about Watermead Rose Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 80 Rooms from £1,478 / week

MACC Care Ltd Reviews in Leicestershire (81)

9.7
MACC Care Ltd has a Group Review Score of 9.7 (9.713) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MACC Care Ltd must have a Review Score.

Overall Experience

  • 19
  • 1
  • 0
  • 0
  • 0

Date Published

81
28
39
69
12
Review of

Watermead Rose Nursing Home

from Zena S (Daughter of Resident) published on 14 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Watermead Rose for the past two weeks. She has enjoyed her respite stay. Made some new friends, enjoyed the daily activities. The staff have made her stay lovely going above and beyond. She has enjoyed the lovely food which she has had a wide variety of choices. I would like to
thank the wonderful team for all the support with care. I highly recommend Watermead Rose to anyone looking for a very welcoming home or respite for a loved one. I will be using Watermead again and again knowing how happy and comfortable they have made my mother.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your review. We are so pleased your loved one enjoyed her stay with us so much. I will ensure to thank the staff on your behalf. It was a pleasure to have her here, and we look forward to seeing her again in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from M S (Daughter-in-law of Resident) published on 14 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely caring home, all staff polite and professional whilst also being caring and kind. Could not do enough to help mother to settle in and enjoy her stay. Food choices were great and varied, the activities were brilliant and the activities staff ensured that all could take part.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

We are pleased your loved one enjoyed her stay at Watermead. Thank you for kindly writing a review. We look forward to welcoming her again when she next fancies a little holiday. Best wishes to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from Diane W (Wife of Resident) published on 7 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had to spend the last 6 weeks of his life in nursing care and he could not have received more expert or considerate care. Likewise his family were given warm and indeed loving support at this very sad time.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write this kind review at this very sad time. We are moved that you felt the warmth, support and comfort from our caring staff. We pride ourselves on the unwavering support our staff provide to families as well as their loved ones receiving nursing care. Our sincere condolences to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from Christine K (Sister-in-law of Resident) published on 23 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law went into Watermead Rose. Everything everywhere is very clean. Staff very good and helpful.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your 5* review. Our housekeeping team will be delighted with the recognition of their hard work in keeping Watermead Rose so lovely and clean. We are pleased that your loved one and your family find the staff to be so helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from J C (Daughter of Resident) published on 23 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loving, caring staff. Showed my mother the dignity she deserved right up to her final days when she passed away. The manager and his team went the extra mile not only for my mother but also for us as a family. 10 out of 10 regards the staff. Lovely location, very clean rooms. Thank you for everything
you have done. Much appreciated. Keep up the good work. You are amazing.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Sincere thanks for submitting your very kind review. Feedback like this means so much to our care team. They do what they do and go that extra mile because they genuinely care. When a family takes time to put the thoughts of their experience into a review they feel reassured that their compassionate approach is having a positive effect. Sending you our deepest condolences and heartfelt thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from S K (Friend of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our time at Watermead Rose was brief, just 12 hours, it left a lasting impression. From the moment we arrived, we were made to feel like part of the family. Every question we had, no matter how small or unsure it felt, was answered with genuine care and knowledge. Our visit was during a very
difficult time, as our loved one was receiving end-of-life care. The compassion, communication, and commitment shown by the staff were truly second to none. They didn't just care for our loved one they cared for us too. We were regularly checked on, offered tea, coffee, and food, and made to feel as supported as our loved one.


After her passing, the kindness we received was deeply moving-sincere, thoughtful, and offered as if from a family member. We are so grateful for the dignity and love shown in those final hours. We would wholeheartedly recommend Watermead Rose to anyone seeking not just professional care, but human kindness at its finest.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How very kind of you to write such a heart warming review during this sad time. We pride ourselves on the quality of care and support given to both our residents and their friends and families. We are humbled by your recognition of the compassion, kindness, dignity and communication from our care team and will ensure they see your review. Thinking of you and thank you once again for this heart felt review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from Roy K (Brother of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing building, excellent caring staff. If you booked into Watermead Rose as a hotel, you would rate it 5 stars?

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for kindly taking time to review our home. We pride ourselves on the presentation and the excellence of our care staff at Watermead Rose. We are so pleased your loved one feels comfortable here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from Susan T (Daughter of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Watermead Rose at the end of February. She seems settled and happy here. The staff particularly the senior carers have kept us up to date with how mum has settled in. The staff are exceptional! Our experience so far is very positive.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your kind and positive review. Our care staff will be delighted with your feedback. It is our pleasure to care for your loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from John L (Brother of Resident) published on 9 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just moved my Sister to The Watermead Rose it is so reassuring to know that she will be cared for by such caring and dedicated staff in what can only be described as excellent accommodations. From initial contact with the home to her first weeks as a resident has been handled very professionally
and I am reassured that my sister will be happy and well cared for in her new home.

Reply from Soni Atwal, Senior Customer Relations Manager at Watermead Rose Nursing Home

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from W R (Son of Resident) published on 2 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having reviewed a number of care homes in Leicestershire, the facilities and culture displayed at the home gave the family the confidence to select Watermead Rose for mother's care needs. Whilst such a move has been difficult for mum at times, the care and compassion as a resident has confirmed that
the selection of Watermead Rose was correct. The rooms are well appointed in this bespoke facility and the many activities arranged for residents here created a much improved social life for mum.

Reply from Jaime Chan II, Registered Home Manager at Watermead Rose Nursing Home

Thank you for your review! Comments likes this inspires us at Watermead Rose to give our best to our residents and family. We highly appreciate the support!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from B R (Father of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only describe this nursing home as perfect, with the very best of service and superb accommodation. The staff and cared are most helpful and assist in every way possible, it gives me great peace of mind to know my daughter is well cared for and will be safe and happy in her new home. Many thanks...

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a review. Your kind and positive comments will be truly valued by the whole team. We are so pleased that the safety and care of your Daughter at Watermead is giving you great peace of mind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from J F (Son of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant appearance, the home is nicely located. The staff are always friendly and obliging and cater for the residents' needs.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Your kind review means so much to the team of staff here at Watermead Rose, thank you for taking the time to write it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from J B (Partner of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff so very kind and caring.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a lovely review. Reviews are so helpful to others when they are considering care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from R S (Daughter-in-law of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law arrived at this nursing home 2 weeks ago for end of life nursing care after 6 weeks of investigations at 3 different hospitals to be diagnosed with terminal cancer. He was a very able, active man up until 3 months ago when his problems became apparent and consequently is now bed bound
but has his sense of humour and mental capacity fully apparent. The staff here are wonderful, caring, and supportive from management right through to ancillary housekeeping personnel. The entertainment group visit him personally as he's unable to join in group activities, and he enjoys visits from friends and relatives.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for for your detailed review and for the lovely comments. We will ensure the staff see it, it will mean so much to them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from A H (Daughter-in-law of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Watermead Rose is a very well-managed home that deals with a broad spectrum of needs. We have found the home and staff to be beyond our expectations in their care for our loved one. They provide care, friendship & stimulation to all their residents and visitors in a modern and elegant location. I would
recommend Watermead Rose to anybody looking for a caring environment for their loved ones.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How lovely to read your thoughtful and considered review, thank you so much. I am delighted we delivered care to your loved one which went beyond your expectations.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from S F (Son of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff, the facility is always clean. My mother was well cared for. The visit was polite, clean and informative. Visiting from overseas, we were pleasantly impressed by the care, facilities and personnel. Thank you.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking time to send a review, it is very much appreciated. Your feedback means so much to our staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from M L (Daughter-in-law of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown to our Dad is immeasurable. Staff work very hard, but nothing is too much trouble.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your kind review and lovely comments. It will mean so much to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from A M (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home sweet home. That is what Watermead Rose became for our Dad for six months until the end of his life.
Dad was no longer lonely; he made friends, actively took part each day in the many activities the home provides and he was cared for as an individual.
Our unique Dad's needs were met by all the
staff from each department, which helps make Watermead Rose the home that it is. All this was delivered with compassion, dignity and respect and also extended to the family. We all became part of the Watermead family. Which we will all remember.. Thank you, each & every one of you for all that you do.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your wonderful review of Watermead and for your heartfelt comments. This will mean so much to the team who care for each resident as an individual. It was our pleasure to care for your amazing Dad, seeing the enjoyment he got from attending the activities warmed our hearts. Thank you to your whole family for your kindness. Your lovely Dad is missed by us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from T R (Niece of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received for my uncle has been amazing. He has been in Watermead Rose for respite 3 times in the last year & the last few days for palliative care. Very professional, considerate & compassionate.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

We so appreciate the time you have taken to write a review as this difficult time. It's been our pleasure to care for your Uncle during his respite stays with us. Thank you for highlighting the support our team provided to you all. Our sincere thoughts are with you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Watermead Rose Nursing Home

from L C (Daughter of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been at this care home. My dad died a year ago. They have both been cared for really well. My mum continues to live there & the staff are all very supportive of her and they listen to her needs. Always plenty of activities to do & children visit, which my mum loves. Everywhere is
clean. My mum feels safe. She is treated like family.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review. We are so happy that your lovely Mum feels supported, listened to and safe. It is always a pleasure to have her join in with the activities, we are delighted that she enjoys them so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

MACC Care Ltd in Bedfordshire MACC Care Ltd in Leicestershire MACC Care Ltd in Staffordshire MACC Care Ltd in Warwickshire MACC Care Ltd in West Midlands MACC Care Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact MACC Care Ltd to verify any information. View our terms and conditions. MACC Care Ltd has a Platinum Service – more info.