Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
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9.9 84 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

The home can accommodate up to 80 residents and boasts 6 beautiful lodges set over three floors. Each lodge has 12 or 14 rooms and their own lounge and dining room, which makes for a peaceful environment of a small community. Each room has it's own en-suite and colour smart TV. The beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients.

The home has lots of shared spaces too, including the garden cafe, the cinema, hobby rooms and a hair salon.

The home also has its own activities team who embrace the wishes of the residents by arranging meaningful one to one and group activities, which include carpet bowls, dominoes and scrabble clubs, flower arranging, quizzes, book and poetry reading, Bingo and fun keep fit sessions, to name a few. The home often welcomes community groups and entertainers to bring a variety of inclusive shows in to the home to celebrate different cultures and key celebrations throughout the year.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1478
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1533
  • Self-Funded Nursing Dementia Care: from £1533
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1533
  • RESPITE Self-Funded Nursing Dementia Care: from £1533

Nursing care is + FNC

These prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jaime Chan (Manager)

Local Authority / Social Services

Admission Criteria

  • Self funders, L/A with top up and CHC funded
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors welcome without appointment

Parking

  • Parking on-site

Watermead Rose Nursing Home Reviews (84)

9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.874) out of 10, based on 72 reviews in the last 2 years.
Over all time Watermead Rose Nursing Home has 84 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Watermead Rose Nursing Home
  • 25
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Total of 84, showing 1-20
Review from Sandra C (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the Watermead Rose Nursing Home for just under two months with Alzheimer's, she came in for respite and ended up staying.
The staff and management are fantastic and cannot fault them for going above and beyond for my mum's care. Thank you.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your very kind review. We are delighted that your are happy with the care and support provided to you and your dear Mum and that the staff have gone above and beyond. We will share your review with the team.

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Review from Susan H (Wife of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one of my husband arriving at Watermead I knew he was going to be looked after. We have had experience of the care home system and I can honestly say Watermead Rose is 5 star care, from every aspect housekeeping, care and support you are the best. Its only been a couple of months but the difference
in my husband is wonderful he looks well and fresh. His personal care is second to none as a family we can't thank you enough. I have regular up dates on any changes and we all feel part of the Watermead Family. I know know we have found his forever home. Thank you.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your lovely feedback. We're truly delighted to hear the confidence you have in the care he's receiving at Watermead Rose., it is our absolute pleasure to care for him. It means a great deal to us that you feel part of the Watermead Family, family and friends are always welcome anytime. Providing high-quality, compassionate care is at the heart of everything we do, and your kind words are a wonderful reminder of why we do it. We're honoured to be his forever home - thank you again for your kindness, trust and support.

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Review from G T (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's care is always first class. Staff are knowledgeable and caring. Would definitely recommend.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your feedback. Our team takes great pride in being both knowledgeable and compassionate . Your recommendation is greatly appreciated.

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Review from Zena S (Daughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Watermead Rose for the past two weeks. She has enjoyed her respite stay. Made some new friends, enjoyed the daily activities. The staff have made her stay lovely going above and beyond. She has enjoyed the lovely food which she has had a wide variety of choices. I would like to
thank the wonderful team for all the support with care. I highly recommend Watermead Rose to anyone looking for a very welcoming home or respite for a loved one. I will be using Watermead again and again knowing how happy and comfortable they have made my mother.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your review. We are so pleased your loved one enjoyed her stay with us so much. I will ensure to thank the staff on your behalf. It was a pleasure to have her here, and we look forward to seeing her again in the future.

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Review from M S (Daughter-in-law of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely caring home, all staff polite and professional whilst also being caring and kind. Could not do enough to help mother to settle in and enjoy her stay. Food choices were great and varied, the activities were brilliant and the activities staff ensured that all could take part.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

We are pleased your loved one enjoyed her stay at Watermead. Thank you for kindly writing a review. We look forward to welcoming her again when she next fancies a little holiday. Best wishes to you all.

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Review from Diane W (Wife of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had to spend the last 6 weeks of his life in nursing care and he could not have received more expert or considerate care. Likewise his family were given warm and indeed loving support at this very sad time.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write this kind review at this very sad time. We are moved that you felt the warmth, support and comfort from our caring staff. We pride ourselves on the unwavering support our staff provide to families as well as their loved ones receiving nursing care. Our sincere condolences to you and your family.

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Review from Christine K (Sister-in-law of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister in law went into Watermead Rose. Everything everywhere is very clean. Staff very good and helpful.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your 5* review. Our housekeeping team will be delighted with the recognition of their hard work in keeping Watermead Rose so lovely and clean. We are pleased that your loved one and your family find the staff to be so helpful.

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Review from J C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Loving, caring staff. Showed my mother the dignity she deserved right up to her final days when she passed away. The manager and his team went the extra mile not only for my mother but also for us as a family. 10 out of 10 regards the staff. Lovely location, very clean rooms. Thank you for everything
you have done. Much appreciated. Keep up the good work. You are amazing.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Sincere thanks for submitting your very kind review. Feedback like this means so much to our care team. They do what they do and go that extra mile because they genuinely care. When a family takes time to put the thoughts of their experience into a review they feel reassured that their compassionate approach is having a positive effect. Sending you our deepest condolences and heartfelt thanks.

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Review from S K (Friend of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although our time at Watermead Rose was brief, just 12 hours, it left a lasting impression. From the moment we arrived, we were made to feel like part of the family. Every question we had, no matter how small or unsure it felt, was answered with genuine care and knowledge. Our visit was during a very
difficult time, as our loved one was receiving end-of-life care. The compassion, communication, and commitment shown by the staff were truly second to none. They didn't just care for our loved one they cared for us too. We were regularly checked on, offered tea, coffee, and food, and made to feel as supported as our loved one.


After her passing, the kindness we received was deeply moving-sincere, thoughtful, and offered as if from a family member. We are so grateful for the dignity and love shown in those final hours. We would wholeheartedly recommend Watermead Rose to anyone seeking not just professional care, but human kindness at its finest.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How very kind of you to write such a heart warming review during this sad time. We pride ourselves on the quality of care and support given to both our residents and their friends and families. We are humbled by your recognition of the compassion, kindness, dignity and communication from our care team and will ensure they see your review. Thinking of you and thank you once again for this heart felt review.

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Review from Roy K (Brother of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing building, excellent caring staff. If you booked into Watermead Rose as a hotel, you would rate it 5 stars?
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for kindly taking time to review our home. We pride ourselves on the presentation and the excellence of our care staff at Watermead Rose. We are so pleased your loved one feels comfortable here.

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Review from Susan T (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Watermead Rose at the end of February. She seems settled and happy here. The staff particularly the senior carers have kept us up to date with how mum has settled in. The staff are exceptional! Our experience so far is very positive.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your kind and positive review. Our care staff will be delighted with your feedback. It is our pleasure to care for your loved one.

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Review from John L (Brother of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having just moved my Sister to The Watermead Rose it is so reassuring to know that she will be cared for by such caring and dedicated staff in what can only be described as excellent accommodations. From initial contact with the home to her first weeks as a resident has been handled very professionally
and I am reassured that my sister will be happy and well cared for in her new home.
Reply from Soni Atwal, Senior Customer Relations Manager at Watermead Rose Nursing Home

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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Review from W R (Son of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having reviewed a number of care homes in Leicestershire, the facilities and culture displayed at the home gave the family the confidence to select Watermead Rose for mother's care needs. Whilst such a move has been difficult for mum at times, the care and compassion as a resident has confirmed that
the selection of Watermead Rose was correct. The rooms are well appointed in this bespoke facility and the many activities arranged for residents here created a much improved social life for mum.
Reply from Jaime Chan II, Registered Home Manager at Watermead Rose Nursing Home

Thank you for your review! Comments likes this inspires us at Watermead Rose to give our best to our residents and family. We highly appreciate the support!

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Review from B R (Father of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only describe this nursing home as perfect, with the very best of service and superb accommodation. The staff and cared are most helpful and assist in every way possible, it gives me great peace of mind to know my daughter is well cared for and will be safe and happy in her new home. Many thanks...
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a review. Your kind and positive comments will be truly valued by the whole team. We are so pleased that the safety and care of your Daughter at Watermead is giving you great peace of mind.

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Review from J F (Son of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant appearance, the home is nicely located. The staff are always friendly and obliging and cater for the residents' needs.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Your kind review means so much to the team of staff here at Watermead Rose, thank you for taking the time to write it.

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Review from J B (Partner of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff so very kind and caring.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a lovely review. Reviews are so helpful to others when they are considering care.

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Review from R S (Daughter-in-law of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law arrived at this nursing home 2 weeks ago for end of life nursing care after 6 weeks of investigations at 3 different hospitals to be diagnosed with terminal cancer. He was a very able, active man up until 3 months ago when his problems became apparent and consequently is now bed bound
but has his sense of humour and mental capacity fully apparent. The staff here are wonderful, caring, and supportive from management right through to ancillary housekeeping personnel. The entertainment group visit him personally as he's unable to join in group activities, and he enjoys visits from friends and relatives.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for for your detailed review and for the lovely comments. We will ensure the staff see it, it will mean so much to them.

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Review from A H (Daughter-in-law of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Watermead Rose is a very well-managed home that deals with a broad spectrum of needs. We have found the home and staff to be beyond our expectations in their care for our loved one. They provide care, friendship & stimulation to all their residents and visitors in a modern and elegant location. I would
recommend Watermead Rose to anybody looking for a caring environment for their loved ones.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How lovely to read your thoughtful and considered review, thank you so much. I am delighted we delivered care to your loved one which went beyond your expectations.

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Review from S F (Son of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant staff, the facility is always clean. My mother was well cared for. The visit was polite, clean and informative. Visiting from overseas, we were pleasantly impressed by the care, facilities and personnel. Thank you.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking time to send a review, it is very much appreciated. Your feedback means so much to our staff.

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Review from M L (Daughter-in-law of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and compassion shown to our Dad is immeasurable. Staff work very hard, but nothing is too much trouble.
Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your kind review and lovely comments. It will mean so much to the team.

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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 72 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 71 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Watermead Rose Nursing Home is calculated as follows: ( (765 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 839 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 71 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 71 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (2)

Jaime

Jaime Chan

Job Title: Home Manager Joined: 2025

Jaime is a dedicated and experienced professional in the care industry, with over 20 years of service that has significantly shaped the quality of care provided in various settings.


A registered nurse, he has devoted his career to enhancing the welfare of not only his residents but also the staff members who support them and the families who entrust him with the care of their loved ones.


By fostering an environment of trust and open communication, Jaime ensures that every individual within Watermead Rose feels valued and heard, which is essential in delivering personalised care.


His approachable demeanor and willingness to listen foster a sense of community among the care home team, which ultimately benefits everyone within the care home's family.’


Outside of work, Jaime spends his free time with his loving wife and two daughters – enjoying quality time together and making the of the time when his daughters are young and active. He also likes sports and played basketball when he was younger.

Sue

Sue Estcourt

Job Title: Customer Relationship Manager Joined: 2024

Sue is the Customer Relationship Manager at Watermead Rose. She was inspired to enter the world of care professionally due to her personal experience of caring for two family members.


After many years in business development, sales, marketing and education, Sue embarked on a career change, where she could utilise and share her skills. In this role, Sue can truly empathise with families, listen to their concerns and cries for help and provide the warmth and understanding that many crave, as well as provide constructive advice and support.


Sue is warm, friendly and approachable. Her caring and empathetic nature, along with her knowledge, enable her to provide comfort and practical advice and support to families as they navigate their journey into care.

Frequently Asked Questions about Watermead Rose Nursing Home

What types of Care is Watermead Rose Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Watermead Rose Nursing Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Watermead Rose Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Watermead Rose Nursing Home to the centre of Leicester?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watermead Rose Nursing Home to verify any information. View our terms and conditions. Watermead Rose Nursing Home has an Enhanced Service - more info.