Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
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9.9 81 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

With luxurious en-suite accommodation for up to 80 residents set across three floors, the beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients sourced from nearby Belgrave Road’s ‘Golden Mile’.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

Nursing care is + FNC

These prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Aarti Popat (Manager)

Local Authority / Social Services

Admission Criteria

  • Self funders, L/A with top up and CHC funded
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visitors welcome without appointment

Parking

  • Parking on-site

Watermead Rose Nursing Home Reviews (81)

Total of 81, showing 1-20
9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.869) out of 10, based on 71 reviews in the last 2 years. Over all time Watermead Rose Nursing Home has 81 reviews.

Overall Experience

  • 78
  • 2
  • 0
  • 0
  • 1

Date Published

81
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Review from Zena S (Daughter of Resident) published on 14 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Watermead Rose for the past two weeks. She has enjoyed her respite stay. Made some new friends, enjoyed the daily activities. The staff have made her stay lovely going above and beyond. She has enjoyed the lovely food which she has had a wide variety of choices. I would like to
thank the wonderful team for all the support with care. I highly recommend Watermead Rose to anyone looking for a very welcoming home or respite for a loved one. I will be using Watermead again and again knowing how happy and comfortable they have made my mother.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your review. We are so pleased your loved one enjoyed her stay with us so much. I will ensure to thank the staff on your behalf. It was a pleasure to have her here, and we look forward to seeing her again in the future.

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Review from M S (Daughter-in-law of Resident) published on 14 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely caring home, all staff polite and professional whilst also being caring and kind. Could not do enough to help mother to settle in and enjoy her stay. Food choices were great and varied, the activities were brilliant and the activities staff ensured that all could take part.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

We are pleased your loved one enjoyed her stay at Watermead. Thank you for kindly writing a review. We look forward to welcoming her again when she next fancies a little holiday. Best wishes to you all.

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Review from Diane W (Wife of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had to spend the last 6 weeks of his life in nursing care and he could not have received more expert or considerate care. Likewise his family were given warm and indeed loving support at this very sad time.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write this kind review at this very sad time. We are moved that you felt the warmth, support and comfort from our caring staff. We pride ourselves on the unwavering support our staff provide to families as well as their loved ones receiving nursing care. Our sincere condolences to you and your family.

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Review from Christine K (Sister-in-law of Resident) published on 23 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law went into Watermead Rose. Everything everywhere is very clean. Staff very good and helpful.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your 5* review. Our housekeeping team will be delighted with the recognition of their hard work in keeping Watermead Rose so lovely and clean. We are pleased that your loved one and your family find the staff to be so helpful.

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Review from J C (Daughter of Resident) published on 23 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loving, caring staff. Showed my mother the dignity she deserved right up to her final days when she passed away. The manager and his team went the extra mile not only for my mother but also for us as a family. 10 out of 10 regards the staff. Lovely location, very clean rooms. Thank you for everything
you have done. Much appreciated. Keep up the good work. You are amazing.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Sincere thanks for submitting your very kind review. Feedback like this means so much to our care team. They do what they do and go that extra mile because they genuinely care. When a family takes time to put the thoughts of their experience into a review they feel reassured that their compassionate approach is having a positive effect. Sending you our deepest condolences and heartfelt thanks.

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Review from S K (Friend of Resident) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our time at Watermead Rose was brief, just 12 hours, it left a lasting impression. From the moment we arrived, we were made to feel like part of the family. Every question we had, no matter how small or unsure it felt, was answered with genuine care and knowledge. Our visit was during a very
difficult time, as our loved one was receiving end-of-life care. The compassion, communication, and commitment shown by the staff were truly second to none. They didn't just care for our loved one they cared for us too. We were regularly checked on, offered tea, coffee, and food, and made to feel as supported as our loved one.


After her passing, the kindness we received was deeply moving-sincere, thoughtful, and offered as if from a family member. We are so grateful for the dignity and love shown in those final hours. We would wholeheartedly recommend Watermead Rose to anyone seeking not just professional care, but human kindness at its finest.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How very kind of you to write such a heart warming review during this sad time. We pride ourselves on the quality of care and support given to both our residents and their friends and families. We are humbled by your recognition of the compassion, kindness, dignity and communication from our care team and will ensure they see your review. Thinking of you and thank you once again for this heart felt review.

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Review from Roy K (Brother of Resident) published on 18 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing building, excellent caring staff. If you booked into Watermead Rose as a hotel, you would rate it 5 stars?

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for kindly taking time to review our home. We pride ourselves on the presentation and the excellence of our care staff at Watermead Rose. We are so pleased your loved one feels comfortable here.

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Review from Susan T (Daughter of Resident) published on 18 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Watermead Rose at the end of February. She seems settled and happy here. The staff particularly the senior carers have kept us up to date with how mum has settled in. The staff are exceptional! Our experience so far is very positive.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your kind and positive review. Our care staff will be delighted with your feedback. It is our pleasure to care for your loved one.

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Review from John L (Brother of Resident) published on 9 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just moved my Sister to The Watermead Rose it is so reassuring to know that she will be cared for by such caring and dedicated staff in what can only be described as excellent accommodations. From initial contact with the home to her first weeks as a resident has been handled very professionally
and I am reassured that my sister will be happy and well cared for in her new home.

Reply from Soni Atwal, Senior Customer Relations Manager at Watermead Rose Nursing Home

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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Review from W R (Son of Resident) published on 2 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having reviewed a number of care homes in Leicestershire, the facilities and culture displayed at the home gave the family the confidence to select Watermead Rose for mother's care needs. Whilst such a move has been difficult for mum at times, the care and compassion as a resident has confirmed that
the selection of Watermead Rose was correct. The rooms are well appointed in this bespoke facility and the many activities arranged for residents here created a much improved social life for mum.

Reply from Jaime Chan II, Registered Home Manager at Watermead Rose Nursing Home

Thank you for your review! Comments likes this inspires us at Watermead Rose to give our best to our residents and family. We highly appreciate the support!

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Review from B R (Father of Resident) published on 19 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only describe this nursing home as perfect, with the very best of service and superb accommodation. The staff and cared are most helpful and assist in every way possible, it gives me great peace of mind to know my daughter is well cared for and will be safe and happy in her new home. Many thanks...

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a review. Your kind and positive comments will be truly valued by the whole team. We are so pleased that the safety and care of your Daughter at Watermead is giving you great peace of mind.

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Review from J F (Son of Resident) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant appearance, the home is nicely located. The staff are always friendly and obliging and cater for the residents' needs.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Your kind review means so much to the team of staff here at Watermead Rose, thank you for taking the time to write it.

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Review from J B (Partner of Resident) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff so very kind and caring.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a lovely review. Reviews are so helpful to others when they are considering care.

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Review from R S (Daughter-in-law of Resident) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law arrived at this nursing home 2 weeks ago for end of life nursing care after 6 weeks of investigations at 3 different hospitals to be diagnosed with terminal cancer. He was a very able, active man up until 3 months ago when his problems became apparent and consequently is now bed bound
but has his sense of humour and mental capacity fully apparent. The staff here are wonderful, caring, and supportive from management right through to ancillary housekeeping personnel. The entertainment group visit him personally as he's unable to join in group activities, and he enjoys visits from friends and relatives.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for for your detailed review and for the lovely comments. We will ensure the staff see it, it will mean so much to them.

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Review from A H (Daughter-in-law of Resident) published on 24 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Watermead Rose is a very well-managed home that deals with a broad spectrum of needs. We have found the home and staff to be beyond our expectations in their care for our loved one. They provide care, friendship & stimulation to all their residents and visitors in a modern and elegant location. I would
recommend Watermead Rose to anybody looking for a caring environment for their loved ones.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How lovely to read your thoughtful and considered review, thank you so much. I am delighted we delivered care to your loved one which went beyond your expectations.

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Review from S F (Son of Resident) published on 24 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff, the facility is always clean. My mother was well cared for. The visit was polite, clean and informative. Visiting from overseas, we were pleasantly impressed by the care, facilities and personnel. Thank you.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking time to send a review, it is very much appreciated. Your feedback means so much to our staff.

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Review from M L (Daughter-in-law of Resident) published on 23 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown to our Dad is immeasurable. Staff work very hard, but nothing is too much trouble.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your kind review and lovely comments. It will mean so much to the team.

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Review from A M (Daughter of Resident) published on 23 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home sweet home. That is what Watermead Rose became for our Dad for six months until the end of his life.
Dad was no longer lonely; he made friends, actively took part each day in the many activities the home provides and he was cared for as an individual.
Our unique Dad's needs were met by all the
staff from each department, which helps make Watermead Rose the home that it is. All this was delivered with compassion, dignity and respect and also extended to the family. We all became part of the Watermead family. Which we will all remember.. Thank you, each & every one of you for all that you do.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your wonderful review of Watermead and for your heartfelt comments. This will mean so much to the team who care for each resident as an individual. It was our pleasure to care for your amazing Dad, seeing the enjoyment he got from attending the activities warmed our hearts. Thank you to your whole family for your kindness. Your lovely Dad is missed by us all.

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Review from T R (Niece of Resident) published on 17 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received for my uncle has been amazing. He has been in Watermead Rose for respite 3 times in the last year & the last few days for palliative care. Very professional, considerate & compassionate.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

We so appreciate the time you have taken to write a review as this difficult time. It's been our pleasure to care for your Uncle during his respite stays with us. Thank you for highlighting the support our team provided to you all. Our sincere thoughts are with you.

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Review from L C (Daughter of Resident) published on 17 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been at this care home. My dad died a year ago. They have both been cared for really well. My mum continues to live there & the staff are all very supportive of her and they listen to her needs. Always plenty of activities to do & children visit, which my mum loves. Everywhere is
clean. My mum feels safe. She is treated like family.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review. We are so happy that your lovely Mum feels supported, listened to and safe. It is always a pleasure to have her join in with the activities, we are delighted that she enjoys them so much.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 71 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 70 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Watermead Rose Nursing Home is calculated as follows: ( (751 Excellents x 5) + (60 Goods x 4) + (8 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 827 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 70 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 70 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Aarti

Aarti Popat

Job Title: Commissioning Home Manager

Joined: 2021

I started working in the care industry when I was 18, after developing a passion for care due to my mum needing regular hospital care when I was a child.


I have since worked in various different settings gaining skills and experience through each of these settings, including physical disabilities, learning disabilities and young people services.


In recent years I have been a manager of a complex physical disabilities nursing service where I was responsible for improving the CQC rating and then moved on to regional management.


I live with my partner and I have a daughter who is also a nurse in Leeds. When not at work I like long walks with my dogs and getting out and about in the countryside

Frequently Asked Questions about Watermead Rose Nursing Home

What types of Care is Watermead Rose Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Watermead Rose Nursing Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Watermead Rose Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Watermead Rose Nursing Home to the centre of Leicester?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watermead Rose Nursing Home to verify any information. View our terms and conditions. Watermead Rose Nursing Home has an Enhanced Service - more info.