Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
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9.9 95 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

The home can accommodate up to 80 residents and boasts 6 beautiful lodges set over three floors. Each lodge has 12 or 14 rooms and their own lounge and dining room, which makes for a peaceful environment of a small community. Each room has it's own en-suite and colour smart TV. The beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients.

The home has lots of shared spaces too, including the garden cafe, the cinema, hobby rooms and a hair salon.

The home also has its own activities team who embrace the wishes of the residents by arranging meaningful one to one and group activities, which include carpet bowls, dominoes and scrabble clubs, flower arranging, quizzes, book and poetry reading, Bingo and fun keep fit sessions, to name a few. The home often welcomes community groups and entertainers to bring a variety of inclusive shows in to the home to celebrate different cultures and key celebrations throughout the year.

Care Provided by Watermead Rose Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1478
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1533
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1533
  • RESPITE Self-Funded Nursing Dementia Care: from £1533

Nursing care is + FNC

These prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements.

Contact Watermead Rose Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Watermead Rose Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jaime Chan (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors welcome without appointment

Parking

  • Parking on-site

Watermead Rose Nursing Home Reviews (95)

9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.887) out of 10, based on 80 reviews in the last 2 years.
Over all time Watermead Rose Nursing Home has 95 reviews.

Overall Experience
  • 91
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Date Published
  • 95
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  • 80
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Reviewer Connection to Watermead Rose Nursing Home
  • 29
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  • 9
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Total of 95, showing 81-95
Review from N B (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was admitted three weeks ago for end-of-life care. The room was very comfortable and cosy. The staff were friendly and helpful. Parking availability was much appreciated. During my dad's final 48 hours, the staff were caring and sympathetic which was much appreciated. The use of the lounge area
during those final hours and after provided relief. It is just a shame my dad didn't get to make the most of the facilities and surroundings.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you for taking the time to leave us a review. I am pleased you and the family had such a positive experience in difficult times.
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Review from E G (Daughter of Resident) published on 13 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursing care of my father we cannot ask for any better care
Staff are friendly and approachable and always available
My father is always dressed and has been showered
He is also happy where he is
Thanks
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you for taking the time to leave a review. We are delighted that your experience of Watermead has been so positive and that your father is also happy with the care that he is receiving.
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Review from Dinesh P (Son of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place is like a 5 star hotel (minus a swimming pool).
The staff are all very kind and very attentive.
We are so lucky that we have found such a wonderful nursing home for my mother.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you for such a lovely review and your mum has definitely settled in very well and appears to enjoy her time here.
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Review from E J (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming. You get a warm welcome every time you visit.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you for your lovely review and it has been a pleasure supporting your mum at Watermead Rose Care Home
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Review from Patricia O (Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very well looked after, nothing is too much trouble. I want for nothing and am very happy here. The staff are great.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you for the lovely review and it has been a pleasure having you at the home.
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Review from Susan S (Sister of Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Previously poor experiences of carehomes for my sister who has complex needs. Kind, patient and professional staff who have helped to make my sister feel settled. My family were so anxious and now we have optimism that my sister can find some peace and happiness again. Our whole family (including my
dog) feel welcomed and supported. Thank you all. Oh, and the home itself is beautiful! Rated activities as satisfactory - not because of any fault. My sister hasn't been able to leave her room yet. The staff do provide activities for her, but she hasn't been able to access activities beyond her room yet. This should change soon!
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you so much for your positive review and we look forward to your sister going from strength to strength
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Review from Louise C (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful care home. Although Mum was only in residence for around 3 months before she passed, I can not fault the level of care she received. Not only is the home beautiful and spotlessly clean, the staff are friendly, attentive and in constant contact with you regarding any health updates.
Mum was very low in mood when she arrived, having been moved a couple of times from other homes and had various rashes and sores, but within a couple of weeks of arriving, had been treated successfully for these and her mood improved dramatically. She loved the home and the staff who treated her with the utmost respect and dignity at all times and I only wish the home had been open around 3 years ago when I was first looking for a home for her. I will miss visiting the home now and feel the staff were more friends than just carers. I can't recommend this home highly enough!
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you so much for the lovely review and I am so pleased that Mum settled so well. we loved your mum's sense of humour. Please remember you are always welcome to come and see us any time.
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Review from A J (Grandson of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we arrived at Watermead Rose with my Mum and sister, we looked at each other and said 'Wow, this is amazing'. Straight away the staff made you feel welcome which was really good. The customer service was 10/10 amazing.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you so much for your lovely review and that the staff team have been so welcoming.
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Review from Maureen B (Wife of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has only just moved into Watermead Rose Nursing Home so I can only give my thoughts for the four days that my husband has been there. I can give nothing but respect and thanks for how they have accepted my husband as part of their community. Everyone has shown above and beyond respect and
care. Thank you so much.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you so much for putting your trust in us and for the lovely review, I am so pleased he is settling in well.
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Review from Nikki J (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute that my dad arrived at Watermead Rose Nursing Home, I felt that he was really cared for. All members of staff treated him with kindness, care and understanding. They really want to get to know my dad and are aware of his needs. Dad settled really well and this has helped me and my family
feel secure at where he is. Staff are very welcoming.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you so much for your positive review of Watermead Rose Care Home, I am really pleased your dad is settling in well.
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Review from S E (Granddaughter of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my experiences when visiting grandma the staff were very accommodating for us and caring, they understood we were there to see her as much as we could around our work schedules. Sometimes meaning we came in the evening time. Often offering us cups of tea. Allowed a large group of us in the room
(family who don't see each other often) On the day she died they couldn't do enough for us and reassured us she was comfy to the end.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you for taking the time to leave us a 5* review. I am pleased you and the family had such a positive experience in difficult times
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Review from C D (Granddaughter of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been a resident here for a few months. Her mobility has been declining over the last year following a fall, and we've found it increasingly more difficult to care for her properly at home. After a stint at another care home, we were shocked at the standard of some homes in the area and
were determined to find somewhere she could call home as well as provide her with the care she needs. Watermead is perfect for her. Good location so we can visit easily, the bedrooms are stunning and the staff are all fantastic. She's very happy there.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you so much for your lovely review of Watermead Rose care home and I am pleased it has been such a positive experience for you all and your grandma is happy here and settling in well
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Review from C E (Granddaughter of Resident) published on 10 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was only at Watermead for a couple of weeks, but the care she received was exceptional, also we as a family were treated very kindly, nothing was too much trouble, even allowing a large amount of family to visit all at once. I will be eternally grateful for their care and compassion.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing HomeThank you so much for your kind words and your five-star review of Watermead Rose it was a pleasure looking after your grandmother.
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Review from Bill E (Son of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, tidy, kind people.
Was very pleased.
Reply from Lorraine Shannon, Customer Relationship Manager at Watermead Rose Nursing HomeThank you for taking the time to leave a review. We are delighted to receive a 5* rating.
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Review from R M (Son of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, unfortunately, fell over Christmas injuring her hip and mobility in the process, as she lives in a different city I had to find a care home that had immediate availability for initial respite care to allow my mum to be looked after by care professionals in a safe environment. Watermead Rose
Nursing Home is a brand new facility in Leicester and the service we received from the initial conversation, and site tour to placing my mum in the care home on an initial respite, temporary basis, has been brilliant. The facilities and decor is ultra-modern and the staff are very knowledgeable and friendly. All the latest mod cons are available from luxury half baths to hobby/lounge areas and even a cinema room. The care and the support she has in terms of regaining her confidence and mobility has been very reassuring. She gets a wide variety of food and the cook works with the residents to make them freshly prepared food on a daily basis. My mum is now a permanent resident in the care home.
Reply from Lorraine Shannon, Customer Relationship Manager at Watermead Rose Nursing HomeThank you for taking the time to leave a review. We are delighted that your experience of Watermead has been so positive and that your mum is well cared for and has become a permanent resident with us.
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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 80 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 79 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Watermead Rose Nursing Home is calculated as follows: ( (858 Excellents x 5) + (64 Goods x 4) + (5 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 935 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 79 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 79 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (10)

Jaime

Jaime Chan

Job Title: Home Manager Joined: 2025

Jaime is a dedicated and experienced professional in the care industry, with over 20 years of service that has significantly shaped the quality of care provided in various settings.


A registered nurse, he has devoted his career to enhancing the welfare of not only his residents but also the staff members who support them and the families who entrust him with the care of their loved ones.


By fostering an environment of trust and open communication, Jaime ensures that every individual within Watermead Rose feels valued and heard, which is essential in delivering personalised care.


His approachable demeanor and willingness to listen foster a sense of community among the care home team, which ultimately benefits everyone within the care home's family.’


Outside of work, Jaime spends his free time with his loving wife and two daughters – enjoying quality time together and making the of the time when his daughters are young and active. He also likes sports and played basketball when he was younger.

Betty

Betty Varghese

Job Title: Deputy Manager Joined: 2023

Betty joins MACC Care in a managerial role as the Company’s vision and values resonate with her own. She wanted to be part of an organisation that is leading the way in the health and social care sector, with person-centred care being at the very core of her nursing practice.

Sue

Sue Estcourt

Job Title: Customer Relationship Manager Joined: 2024

Sue is the Customer Relationship Manager at Watermead Rose. She was inspired to enter the world of care professionally due to her personal experience of caring for two family members.


After many years in business development, sales, marketing and education, Sue embarked on a career change, where she could utilise and share her skills. In this role, Sue can truly empathise with families, listen to their concerns and cries for help and provide the warmth and understanding that many crave, as well as provide constructive advice and support.


Sue is warm, friendly and approachable. Her caring and empathetic nature, along with her knowledge, enable her to provide comfort and practical advice and support to families as they navigate their journey into care.

Kelly

Kelly Borisova

Job Title: Administrator Joined: 2023

Kelly deals with recruitment, training and new admissions & is always willing to help. Kelly loves to be very organised and is very passionate about her work.


She loves to see the residents when they come up for a coffee, and she is keen to join in any activities too.

Dhvani

Dhvani Jani

Job Title: Receptionist Joined: 2023

Dhvani’s energy could brighten up anyone’s day. She is always around to greet you on arrival with her friendly, bubbly personality & she will help you in any way she can. Dhvani loves to be involved and chat with residents to get to know them better over a coffee and a piece of cake. She strives to make people happy & will have you in stitches with her brilliant sense of humour. Nothing is ever too much for Dhvani.

Jayne

Jayne Hill

Job Title: Activities Coordinator Joined: 2024
Chloe

Chloe King

Job Title: Activities Assistant Joined: 2024

Chloe aims to keep our activities program person-centred and meaningful for our residents. She always puts the individual first, listens carefully to learn who each resident is & establishes what makes them happy

Reena

Reena Ruparelia

Job Title: Head Housekeeper Joined: 2023

Reena likes nothing more than to see the home sparklingly clean and maintaining the exceptional facilities to the highest standard, alongside her team of housekeepers. Whilst going about her work, she always finds time to stop and spend time with our wonderful residents and show them that fabulous smile.

Jasleen

Jasleen Kau

Job Title: Part time Receptionist Joined: 2025

Jasleen brings her dedication and warmth to her role. With a compassionate heart and a knack for organisation, she ensures that visitors feel welcomed and supported from the moment they step through the door. Whether it's assisting residents' families, coordinating appointments or managing inquiries, Jasleen approaches her duties with professionalism and care. Her presence at the reception desk not only facilitates smooth operations but also fosters a sense of comfort and assurance for both residents and their loved ones.

Barry

Barry Lockwood

Job Title: Resident Ambassador Joined: 2023

My name is Barry, and I am one of the Resident Ambassadors at Watermead Rose Care and Nursing Home. I used to be the Deputy Warden at St. Mary's Church. I used to enjoy amateur dramatics and was a member of The Falcon Players for many years at Stamford Hall Theatre in Leicester. I really enjoy living here at Watermead Rose and can still enjoy my hobbies of poetry, piano music and supporting Leicester City FC. I feel respected and listened to. The Care staff are always ready and willing to help. The whole home is beautifully decorated. The rooms are very generous and comfortable. The cuisine is excellent. Everyone is welcome here, and it has been lovely to become friends with the other residents and the staff. Christina is great and arranges lots of activities; there is always something going on. I really enjoy the quizzes. Watermead Rose should be at the top of the list for anyone looking. Please come and say hello when you are visiting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watermead Rose Nursing Home to verify any information. View our terms and conditions. Watermead Rose Nursing Home has an Enhanced Service - more info.