Watermead Rose Nursing Home

All care received was to a high standard, staff friendly, caring, compassionate and professional, activities very good at the care home, Mum celebrated her 90th birthday while a resident, the staff laid on a little party for her.

My friend is my brother who I have known for over 50 years and I love him dearly. This diagnosis has been heartbreaking for me and his friends so to see him be so well looked after and his needs being met is amazing. He is a very individual character and has not lived a conventional life so for staff to respect this is wonderful. Thank you and God bless.

My mother has recently moved to Watermead Rose Nursing Home and we are very pleased with the care she is receiving. It was a big decision when looking at nursing care but we have certainly chosen the best place for my mother. She has taken time to transition but with the help and support of all staff she is doing very well and receiving the care she so deserves. We are very happy.

It is a happy place, clean, warm, staff are really good, caring and friendly and very helpful and always go above and beyond what is required of them. Ironing, washing etc. is marvellous, clothes always returned very quickly.

The facilities are very modern and par excellent and all accommodation is widely spread with ample corridor space. It is well run by all staff and the catering staff are very flexible providing excellent tasteful food. The nurses are well-trained and do their duty diligently. Watermead Rose really alleviate our responsibility for care as they are professionally taking care of everything.

Would like to thank all at Watermead Rose for looking after my nana so well up til the end. Always had time for her even though she was bedbound and my nana always smiled when she saw the care staff. Lovely, caring staff, very friendly, nothing too much trouble.

Some of the carers lacked experience in using equipment which suggested a lack of training, she was left hanging out of her wheelchair on a couple of occasions. No one seemed to read the care plan. Long wait times when pressing the buzzer, for help, when you went out into the corridor to look for help it was often like a ghost town, lack of visibility of staff on the floor. Left in bed most of the time and often not washed and dressed for breakfast until late morning, sometimes was unsure if she had been washed at all. After 5 stressful days of feeling like we had to be there to care for my mum and make sure she was safe, we took her home again. This was our first experience of respite and we didn't get a break at all!

Dad has quickly settled in. All the staff have been very attentive, and he has quickly established good relationships with all the staff. Every time I visit, the place is spotless and all the staff are very welcoming. The choice and quality of food is excellent.

The staff are always cheerful, smiling and very helpful.

I couldn't wish for my dad to be cared for in a better place. Placing our dad in any home was a hard decision but one we knew was for the best, he is taken care of far better than we could ever do ourselves and I am so grateful. It is a lovely place to be, always spotless and such a nice atmosphere.

The staff are all friendly and very helpful. Nothing is too much trouble, settled my husband very quickly.

Mum came to Watermead Rose four weeks ago. The staff have all been very friendly and informative. Mum has settled really well, she always looks clean and tidy. The team are very caring and when I've asked for something they've been there straight away. The facilities are excellent, which is what I'd expected from a new home.

I am very impressed with Watermead Rose and how they were able to help and look after my nana after her first care home could no longer meet her needs. She is very settled and no longer trying to get up all the while. She has made friends (residents and staff) and seems much more happy. She seems to like the smaller living area and more homely feel in the lodge. I am also very impressed with all the staff who are very friendly and helpful.

The staff are amazing. The home itself is beautiful. The hygiene is 5* plus. Highly recommend this place to anyone.

My dad is now in care at this home, although one of the hardest decisions we have ever had to make, we couldn't meet his needs anymore after the toughest year of our lives. Watermead Rose's care gas made everything so much easier. All the staff genuinely care about the residents. The care home is beautiful and is kept spotless, with lovely meals. Thank you Watermead Rose Nursing Home for all of your support and guidance.

We as a family were treated with respect, the home was welcoming and calm. All the staff from management, nursing down to housekeeping were welcoming and caring. At the end of my husband's last few days he was treated with compassion and dignity, even the funeral director commented on how lovely the staff were. Thanks again.

Watermead Rose Nursing Home is a fantastic care home offering everything you could possible want for your loved ones. It's new, modern and offers great value for money. Nothing is too much trouble to ake sure you are getting a fantastic overall experience. The staff do a brilliant job at making you feel that it is your home with your room personalised with all your own belongings. I would highly recommend this place to anybody. Thanks for looking after my dad as well as you do.

My father had the best possible care at Watermead Rose. The staff were fabulous and caring and always went above and beyond to support my father in his last days there. The staff are kind and caring and we feel as a family they were amazing until the end of his life. Just thank you to each and every one of you.

This care home has been so important to me and my family. They have cared for my husband for five months and there aren’t words to express our gratitude. From the manager, office staff, nurses, care workers, catering staff, cleaners and laundry staff we have received a five-star service and we shall miss our contact with them. We recommend this wonderful nursing home wholeheartedly.

Some meals appear 'dry' with no gravy or sauce offered.