Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
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9.9 91 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

The home can accommodate up to 80 residents and boasts 6 beautiful lodges set over three floors. Each lodge has 12 or 14 rooms and their own lounge and dining room, which makes for a peaceful environment of a small community. Each room has it's own en-suite and colour smart TV. The beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients.

The home has lots of shared spaces too, including the garden cafe, the cinema, hobby rooms and a hair salon.

The home also has its own activities team who embrace the wishes of the residents by arranging meaningful one to one and group activities, which include carpet bowls, dominoes and scrabble clubs, flower arranging, quizzes, book and poetry reading, Bingo and fun keep fit sessions, to name a few. The home often welcomes community groups and entertainers to bring a variety of inclusive shows in to the home to celebrate different cultures and key celebrations throughout the year.
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Care Provided by Watermead Rose Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1478
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1533
  • Self-Funded Nursing Dementia Care: from £1533
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1533
  • RESPITE Self-Funded Nursing Dementia Care: from £1533

Nursing care is + FNC

These prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jaime Chan (Manager)

Local Authority / Social Services

Admission Criteria

  • Self funders, L/A with top up and CHC funded
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors welcome without appointment

Parking

  • Parking on-site

Watermead Rose Nursing Home Reviews (91)

9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.894) out of 10, based on 76 reviews in the last 2 years.
Over all time Watermead Rose Nursing Home has 91 reviews.

Overall Experience
  • 88
  • 2
  • 0
  • 0
  • 1
Date Published
  • 91
  • 21
  • 46
  • 76
  • 15
Reviewer Connection to Watermead Rose Nursing Home
  • 28
  • 13
  • 9
  • 6
  • 6
  • 5
  • 4
  • 3
  • 2
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  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
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Total of 91, showing 81-91
Review from Patricia O (Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very well looked after, nothing is too much trouble. I want for nothing and am very happy here. The staff are great.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for the lovely review and it has been a pleasure having you at the home.

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Review from Susan S (Sister of Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Previously poor experiences of carehomes for my sister who has complex needs. Kind, patient and professional staff who have helped to make my sister feel settled. My family were so anxious and now we have optimism that my sister can find some peace and happiness again. Our whole family (including my
dog) feel welcomed and supported. Thank you all. Oh, and the home itself is beautiful! Rated activities as satisfactory - not because of any fault. My sister hasn't been able to leave her room yet. The staff do provide activities for her, but she hasn't been able to access activities beyond her room yet. This should change soon!
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and we look forward to your sister going from strength to strength

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Review from Louise C (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful care home. Although Mum was only in residence for around 3 months before she passed, I can not fault the level of care she received. Not only is the home beautiful and spotlessly clean, the staff are friendly, attentive and in constant contact with you regarding any health updates.
Mum was very low in mood when she arrived, having been moved a couple of times from other homes and had various rashes and sores, but within a couple of weeks of arriving, had been treated successfully for these and her mood improved dramatically. She loved the home and the staff who treated her with the utmost respect and dignity at all times and I only wish the home had been open around 3 years ago when I was first looking for a home for her. I will miss visiting the home now and feel the staff were more friends than just carers. I can't recommend this home highly enough!
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for the lovely review and I am so pleased that Mum settled so well. we loved your mum's sense of humour. Please remember you are always welcome to come and see us any time.

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Review from A J (Grandson of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we arrived at Watermead Rose with my Mum and sister, we looked at each other and said 'Wow, this is amazing'. Straight away the staff made you feel welcome which was really good. The customer service was 10/10 amazing.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review and that the staff team have been so welcoming.

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Review from Maureen B (Wife of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has only just moved into Watermead Rose Nursing Home so I can only give my thoughts for the four days that my husband has been there. I can give nothing but respect and thanks for how they have accepted my husband as part of their community. Everyone has shown above and beyond respect and
care. Thank you so much.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for putting your trust in us and for the lovely review, I am so pleased he is settling in well.

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Review from Nikki J (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute that my dad arrived at Watermead Rose Nursing Home, I felt that he was really cared for. All members of staff treated him with kindness, care and understanding. They really want to get to know my dad and are aware of his needs. Dad settled really well and this has helped me and my family
feel secure at where he is. Staff are very welcoming.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review of Watermead Rose Care Home, I am really pleased your dad is settling in well.

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Review from S E (Granddaughter of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my experiences when visiting grandma the staff were very accommodating for us and caring, they understood we were there to see her as much as we could around our work schedules. Sometimes meaning we came in the evening time. Often offering us cups of tea. Allowed a large group of us in the room
(family who don't see each other often) On the day she died they couldn't do enough for us and reassured us she was comfy to the end.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave us a 5* review. I am pleased you and the family had such a positive experience in difficult times

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Review from C D (Granddaughter of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been a resident here for a few months. Her mobility has been declining over the last year following a fall, and we've found it increasingly more difficult to care for her properly at home. After a stint at another care home, we were shocked at the standard of some homes in the area and
were determined to find somewhere she could call home as well as provide her with the care she needs. Watermead is perfect for her. Good location so we can visit easily, the bedrooms are stunning and the staff are all fantastic. She's very happy there.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review of Watermead Rose care home and I am pleased it has been such a positive experience for you all and your grandma is happy here and settling in well

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Review from C E (Granddaughter of Resident) published on 10 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was only at Watermead for a couple of weeks, but the care she received was exceptional, also we as a family were treated very kindly, nothing was too much trouble, even allowing a large amount of family to visit all at once. I will be eternally grateful for their care and compassion.
Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your kind words and your five-star review of Watermead Rose it was a pleasure looking after your grandmother.

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Review from Bill E (Son of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, tidy, kind people.
Was very pleased.
Reply from Lorraine Shannon, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave a review. We are delighted to receive a 5* rating.

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Review from R M (Son of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, unfortunately, fell over Christmas injuring her hip and mobility in the process, as she lives in a different city I had to find a care home that had immediate availability for initial respite care to allow my mum to be looked after by care professionals in a safe environment. Watermead Rose
Nursing Home is a brand new facility in Leicester and the service we received from the initial conversation, and site tour to placing my mum in the care home on an initial respite, temporary basis, has been brilliant. The facilities and decor is ultra-modern and the staff are very knowledgeable and friendly. All the latest mod cons are available from luxury half baths to hobby/lounge areas and even a cinema room. The care and the support she has in terms of regaining her confidence and mobility has been very reassuring. She gets a wide variety of food and the cook works with the residents to make them freshly prepared food on a daily basis. My mum is now a permanent resident in the care home.
Reply from Lorraine Shannon, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave a review. We are delighted that your experience of Watermead has been so positive and that your mum is well cared for and has become a permanent resident with us.

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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 76 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 75 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Watermead Rose Nursing Home is calculated as follows: ( (822 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 887 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 75 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 75 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Jaime

Jaime Chan

Job Title: Home Manager Joined: 2025

Jaime is a dedicated and experienced professional in the care industry, with over 20 years of service that has significantly shaped the quality of care provided in various settings.


A registered nurse, he has devoted his career to enhancing the welfare of not only his residents but also the staff members who support them and the families who entrust him with the care of their loved ones.


By fostering an environment of trust and open communication, Jaime ensures that every individual within Watermead Rose feels valued and heard, which is essential in delivering personalised care.


His approachable demeanor and willingness to listen foster a sense of community among the care home team, which ultimately benefits everyone within the care home's family.’


Outside of work, Jaime spends his free time with his loving wife and two daughters – enjoying quality time together and making the of the time when his daughters are young and active. He also likes sports and played basketball when he was younger.

Sue

Sue Estcourt

Job Title: Customer Relationship Manager Joined: 2024

Sue is the Customer Relationship Manager at Watermead Rose. She was inspired to enter the world of care professionally due to her personal experience of caring for two family members.


After many years in business development, sales, marketing and education, Sue embarked on a career change, where she could utilise and share her skills. In this role, Sue can truly empathise with families, listen to their concerns and cries for help and provide the warmth and understanding that many crave, as well as provide constructive advice and support.


Sue is warm, friendly and approachable. Her caring and empathetic nature, along with her knowledge, enable her to provide comfort and practical advice and support to families as they navigate their journey into care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watermead Rose Nursing Home to verify any information. View our terms and conditions. Watermead Rose Nursing Home has an Enhanced Service - more info.