Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
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9.9 70 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

With luxurious en-suite accommodation for up to 80 residents set across three floors, the beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients sourced from nearby Belgrave Road’s ‘Golden Mile’.

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Care Provided by Watermead Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Aarti Popat (Manager)
  • Admission Criteria
    • Self funders, L/A with top up and CHC funded
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Watermead Rose Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Nursing care is + FNC
  • (these prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome without appointment


  • Parking

  • Parking on-site


Watermead Rose Nursing Home Reviews (70)

Total of 70, showing 21-40
9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.867) out of 10, based on 67 reviews in the last 2 years. Over all time Watermead Rose Nursing Home has 70 reviews.

Overall Experience

  • 68
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Date Published

70
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Review from Raymond L (Husband of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first opinion of this care home from outside was brilliant, when I walked inside I was astonished to find its appearance staggering. As my time went on visiting my wife I was amazed, every visit to all areas I was overwhelmed with the cleanliness. Overall the care home is brilliant in all areas.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review. I am so pleased your experience has been so positive for both of you.


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Review from C T (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All care received was to a high standard, staff friendly, caring, compassionate and professional, activities very good at the care home, Mum celebrated her 90th birthday while a resident, the staff laid on a little party for her.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review it was a pleasure having your mum here at Watermead and look forward to welcoming her again soon


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Review from P D (Friend of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is my brother who I have known for over 50 years and I love him dearly. This diagnosis has been heartbreaking for me and his friends so to see him be so well looked after and his needs being met is amazing. He is a very individual character and has not lived a conventional life so for staff
to respect this is wonderful. Thank you and God bless.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for this heartfelt review it has been a pleasure having him at the service and glad that that you and him have felt comfortable here at Watermead


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Review from Debbie S (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved to Watermead Rose Nursing Home and we are very pleased with the care she is receiving. It was a big decision when looking at nursing care but we have certainly chosen the best place for my mother. She has taken time to transition but with the help and support of all staff
she is doing very well and receiving the care she so deserves. We are very happy.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review and taking the time to complete this and glad that your experience has been positive.


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Review from Beatrice G (Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a happy place, clean, warm, staff are really good, caring and friendly and very helpful and always go above and beyond what is required of them. Ironing, washing etc. is marvellous, clothes always returned very quickly.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your lovely review of your continued experience of Watermead and we continue to want to encourage your feedback to support us in our continual improvement of the service


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Review from Raj P (Son of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are very modern and par excellent and all accommodation is widely spread with ample corridor space. It is well run by all staff and the catering staff are very flexible providing excellent tasteful food. The nurses are well-trained and do their duty diligently. Watermead Rose really alleviate
our responsibility for care as they are professionally taking care of everything.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review of you and your mother's experience at Watermead Rose. We are very pleased that the home has met your expectations and I will share this with the team.


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Review from Shirley S (Granddaughter of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to thank all at Watermead Rose for looking after my nana so well up til the end. Always had time for her even though she was bedbound and my nana always smiled when she saw the care staff. Lovely, caring staff, very friendly, nothing too much trouble.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to complete a review on your experience of Watermead Rose Care Home. The team at Watermead always strive to do their best for each individual. It is good to know that your experience of Watermead Rose was a positive one during a difficult time for you and your Nana.


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Review from M W (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum went into Watermead Rose for respite care, having visited the home on a couple of occasions to look around and being sold the dream we thought this would be the perfect place but it was in fact a nightmare.
Some of the carers lacked experience in using equipment which suggested a lack of training,
she was left hanging out of her wheelchair on a couple of occasions. No one seemed to read the care plan. Long wait times when pressing the buzzer, for help, when you went out into the corridor to look for help it was often like a ghost town, lack of visibility of staff on the floor. Left in bed most of the time and often not washed and dressed for breakfast until late morning, sometimes was unsure if she had been washed at all. After 5 stressful days of feeling like we had to be there to care for my mum and make sure she was safe, we took her home again. This was our first experience of respite and we didn't get a break at all!

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

We are so very sorry that you and your mother's experience of Watermead Rose fell below your expectations. As you are aware all concerns raised by you at the time were fully investigated by our internal team as well as by the local authority safeguarding team who took no further action. We have though taken your comments on board from our face-to-face meeting and we will use your review to continually improve the service we deliver for all our residents and their families. Once again, we are very sorry that the experience did not meet your expectations.


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Review from Joanne D (Daughter of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has quickly settled in. All the staff have been very attentive, and he has quickly established good relationships with all the staff. Every time I visit, the place is spotless and all the staff are very welcoming. The choice and quality of food is excellent.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your lovely review; I am glad your dad is settling in well and you are pleased with the care he is receiving.


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Review from G H (Friend of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always cheerful, smiling and very helpful.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review, the staff will I am sure appreciate your positive comments.


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Review from Sarah R (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for my dad to be cared for in a better place. Placing our dad in any home was a hard decision but one we knew was for the best, he is taken care of far better than we could ever do ourselves and I am so grateful. It is a lovely place to be, always spotless and such a nice atmosphere.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and I am so pleased that your dad is settling in well at Watermead Rose.


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Review from Janine M (Wife of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all friendly and very helpful. Nothing is too much trouble, settled my husband very quickly.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review of Watermead Rose care home.


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Review from Lialiana B (Daughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Watermead Rose four weeks ago. The staff have all been very friendly and informative. Mum has settled really well, she always looks clean and tidy. The team are very caring and when I've asked for something they've been there straight away. The facilities are excellent, which is what I'd
expected from a new home.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and taking the time to complete this. We are so pleased that the home is meeting your and your mum's expectations.


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Review from Mark S (Grandson of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Watermead Rose and how they were able to help and look after my nana after her first care home could no longer meet her needs. She is very settled and no longer trying to get up all the while. She has made friends (residents and staff) and seems much more happy. She seems to
like the smaller living area and more homely feel in the lodge. I am also very impressed with all the staff who are very friendly and helpful.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for taking the time to complete a review it does mean a lot to me and the team. I am glad that your nana is settling at Watermead Rose Care Home


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Review from B R (Son of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. The home itself is beautiful. The hygiene is 5* plus. Highly recommend this place to anyone.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your kind review and I am glad that she has been settling in well.


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Review from Neela G (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is now in care at this home, although one of the hardest decisions we have ever had to make, we couldn't meet his needs anymore after the toughest year of our lives. Watermead Rose's care gas made everything so much easier. All the staff genuinely care about the residents. The care home is beautiful
and is kept spotless, with lovely meals. Thank you Watermead Rose Nursing Home for all of your support and guidance.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for taking the time to complete your review of Watermead Rose you have had such a positive experience when at the same time, it has been a difficult time for you as a family.


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Review from C B (Wife of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family were treated with respect, the home was welcoming and calm. All the staff from management, nursing down to housekeeping were welcoming and caring. At the end of my husband's last few days he was treated with compassion and dignity, even the funeral director commented on how lovely the
staff were. Thanks again.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review it means a lot to me and the team which I will share with them. I am also very glad that whilst it was a short stay your experience of the support and dignity that the team here provide met your quality and expectations.


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Review from Margaret D (Wife of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the emergency of getting my husband into Watermead Rose on leaving a Leicester hospital, the manager and team were exemplary and we as a family cannot express our thanks enough. He was welcomed by all staff and settled very quickly.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for the lovely review and I am pleased that you have had such a positive experience here at Watermead Rose. It has been a pleasure having your husband here.


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Review from J S (Daughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Watermead Rose Nursing Home is a fantastic care home offering everything you could possible want for your loved ones. It's new, modern and offers great value for money. Nothing is too much trouble to ake sure you are getting a fantastic overall experience. The staff do a brilliant job at making you
feel that it is your home with your room personalised with all your own belongings. I would highly recommend this place to anybody. Thanks for looking after my dad as well as you do.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your review and I am so pleased that your dad is settling in well and you are happy with the are that he is receiving at Watermead rose Care home


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Review from Eleanor G (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had the best possible care at Watermead Rose. The staff were fabulous and caring and always went above and beyond to support my father in his last days there. The staff are kind and caring and we feel as a family they were amazing until the end of his life. Just thank you to each and every
one of you.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your review and I am glad that you and your family had such a positive experience with us at Watermead Rose which I will certainly share with the team. It was a pleasure to have supported your father during his end of life care.


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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 67 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Watermead Rose Nursing Home is calculated as follows: ( (710 Excellents x 5) + (52 Goods x 4) + (10 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 780 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Aarti

Aarti Popat

Job Title: Commissioning Home Manager

Joined: 2021

I started working in the care industry when I was 18, after developing a passion for care due to my mum needing regular hospital care when I was a child.


I have since worked in various different settings gaining skills and experience through each of these settings, including physical disabilities, learning disabilities and young people services.


In recent years I have been a manager of a complex physical disabilities nursing service where I was responsible for improving the CQC rating and then moved on to regional management.


I live with my partner and I have a daughter who is also a nurse in Leeds. When not at work I like long walks with my dogs and getting out and about in the countryside