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Watermead Rose Nursing Home

514 Melton Road, Leicester, Leicestershire LE4 7SP
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Everyone has shown above and beyond respect and care. Thank you so much.Maureen B(Wife of Resident/Service User)
Watermead Rose Nursing Home, Leicester
Good location so we can visit easily, the bedrooms are stunning and the staff are all fantastic.C D(Granddaughter of Resident/Service User)
Watermead Rose Nursing Home, Leicester
the care she received was exceptional, also we as a family were treated very kindlyC E(Granddaughter of Resident/Service User)
Watermead Rose Nursing Home, Leicester

Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

The home can accommodate up to 80 residents and boasts 6 beautiful lodges set over three floors. Each lodge has 12 or 14 rooms and their own lounge and dining room, which makes for a peaceful environment of a small community. Each room has it's own en-suite and colour smart...  

Care Provided by Watermead Rose Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,555 - £1,755£1,555 - £1,655
Residential Dementia Care£1,555 - £1,755£1,555 - £1,655
Nursing Care£1,701 - £1,901£1,701 - £1,801
Nursing Dementia Care£1,701 - £1,901£1,701 - £1,801

Nursing care is + FNC

Contact Watermead Rose Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jaime Chan (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visitors welcome without appointment

Parking

  • Parking on-site

Watermead Rose Nursing Home Reviews (115)

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9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.885) out of 10, based on 74 reviews in the last 2 years. Over all time Watermead Rose Nursing Home has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from S K (Friend of Resident) published on 23 June 2025 Submitted via Website
Overall Experience

Although our time at Watermead Rose was brief, just 12 hours, it left a lasting impression. From the moment we arrived, we were made to feel like part of the family. Every question we had, no matter how small or unsure it felt, was answered with genuine care and knowledge. Our visit was during a very difficult time, as our loved one was receiving end-of-life care. The compassion, communication, and commitment shown by the staff were truly second to none. They didn't just care for our loved one they cared for us too. We were regularly checked on, offered tea, coffee, and food, and made to feel as supported as our loved one.

After her passing, the kindness we received was deeply moving-sincere, thoughtful, and offered as if from a family member. We are so grateful for the dignity and love shown in those final hours. We would wholeheartedly recommend Watermead Rose to anyone seeking not just professional care, but human kindness at its finest.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How very kind of you to write such a heart warming review during this sad time. We pride ourselves on the quality of care and support given to both our residents and their friends and families. We are humbled by your recognition of the compassion, kindness, dignity and communication from our care...  

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Review from Roy K (Brother of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

Amazing building, excellent caring staff. If you booked into Watermead Rose as a hotel, you would rate it 5 stars?

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for kindly taking time to review our home. We pride ourselves on the presentation and the excellence of our care staff at Watermead Rose. We are so pleased your loved one feels comfortable here.

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Review from Susan T (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

Mum moved to Watermead Rose at the end of February. She seems settled and happy here. The staff particularly the senior carers have kept us up to date with how mum has settled in. The staff are exceptional! Our experience so far is very positive.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your kind and positive review. Our care staff will be delighted with your feedback. It is our pleasure to care for your loved one.

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Review from John L (Brother of Resident) published on 9 June 2025 Submitted via Website
Overall Experience

Having just moved my Sister to The Watermead Rose it is so reassuring to know that she will be cared for by such caring and dedicated staff in what can only be described as excellent accommodations. From initial contact with the home to her first weeks as a resident has been handled very professionally and I am reassured that my sister will be happy and well cared for in her new home.

Reply from Soni Atwal, Senior Customer Relations Manager at Watermead Rose Nursing Home

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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Review from W R (Son of Resident) published on 2 June 2025 Submitted via Postal Card
Overall Experience

Having reviewed a number of care homes in Leicestershire, the facilities and culture displayed at the home gave the family the confidence to select Watermead Rose for mother's care needs. Whilst such a move has been difficult for mum at times, the care and compassion as a resident has confirmed that the selection of Watermead Rose was correct. The rooms are well appointed in this bespoke facility and the many activities arranged for residents here created a much improved social life for mum.

Reply from Jaime Chan II, Registered Home Manager at Watermead Rose Nursing Home

Thank you for your review! Comments likes this inspires us at Watermead Rose to give our best to our residents and family. We highly appreciate the support!

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Review from B R (Father of Resident) published on 19 May 2025 Submitted via Postal Card
Overall Experience

I can only describe this nursing home as perfect, with the very best of service and superb accommodation. The staff and cared are most helpful and assist in every way possible, it gives me great peace of mind to know my daughter is well cared for and will be safe and happy in her new home. Many thanks...

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a review. Your kind and positive comments will be truly valued by the whole team. We are so pleased that the safety and care of your Daughter at Watermead is giving you great peace of mind.

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Review from J F (Son of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

A very pleasant appearance, the home is nicely located. The staff are always friendly and obliging and cater for the residents' needs.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Your kind review means so much to the team of staff here at Watermead Rose, thank you for taking the time to write it.

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Review from J B (Partner of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

Staff so very kind and caring.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write a lovely review. Reviews are so helpful to others when they are considering care.

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Review from R S (Daughter-in-law of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

My father in law arrived at this nursing home 2 weeks ago for end of life nursing care after 6 weeks of investigations at 3 different hospitals to be diagnosed with terminal cancer. He was a very able, active man up until 3 months ago when his problems became apparent and consequently is now bed bound but has his sense of humour and mental capacity fully apparent. The staff here are wonderful, caring, and supportive from management right through to ancillary housekeeping personnel. The entertainment group visit him personally as he's unable to join in group activities, and he enjoys visits from friends and relatives.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for for your detailed review and for the lovely comments. We will ensure the staff see it, it will mean so much to them.

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Review from A H (Daughter-in-law of Resident) published on 24 April 2025 Submitted via Postal Card
Overall Experience

Watermead Rose is a very well-managed home that deals with a broad spectrum of needs. We have found the home and staff to be beyond our expectations in their care for our loved one. They provide care, friendship & stimulation to all their residents and visitors in a modern and elegant location. I would recommend Watermead Rose to anybody looking for a caring environment for their loved ones.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

How lovely to read your thoughtful and considered review, thank you so much. I am delighted we delivered care to your loved one which went beyond your expectations.

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Review from S F (Son of Resident) published on 24 April 2025 Submitted via Postal Card
Overall Experience

Very pleasant staff, the facility is always clean. My mother was well cared for. The visit was polite, clean and informative. Visiting from overseas, we were pleasantly impressed by the care, facilities and personnel. Thank you.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking time to send a review, it is very much appreciated. Your feedback means so much to our staff.

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Review from M L (Daughter-in-law of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience

The care and compassion shown to our Dad is immeasurable. Staff work very hard, but nothing is too much trouble.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your kind review and lovely comments. It will mean so much to the team.

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Review from A M (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience
Home sweet home. That is what Watermead Rose became for our Dad for six months until the end of his life.
Dad was no longer lonely; he made friends, actively took part each day in the many activities the home provides and he was cared for as an individual.

Our unique Dad's needs were met by all the staff from each department, which helps make Watermead Rose the home that it is. All this was delivered with compassion, dignity and respect and also extended to the family. We all became part of the Watermead family. Which we will all remember.. Thank you, each & every one of you for all that you do.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your wonderful review of Watermead and for your heartfelt comments. This will mean so much to the team who care for each resident as an individual. It was our pleasure to care for your amazing Dad, seeing the enjoyment he got from attending the activities warmed our hearts. Thank you to your whole family for your kindness. Your lovely Dad is missed by us all.

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Review from T R (Niece of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience

The care received for my uncle has been amazing. He has been in Watermead Rose for respite 3 times in the last year & the last few days for palliative care. Very professional, considerate & compassionate.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

We so appreciate the time you have taken to write a review as this difficult time. It's been our pleasure to care for your Uncle during his respite stays with us. Thank you for highlighting the support our team provided to you all. Our sincere thoughts are with you.

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Review from L C (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience

Both my parents have been at this care home. My dad died a year ago. They have both been cared for really well. My mum continues to live there & the staff are all very supportive of her and they listen to her needs. Always plenty of activities to do & children visit, which my mum loves. Everywhere is clean. My mum feels safe. She is treated like family.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review. We are so happy that your lovely Mum feels supported, listened to and safe. It is always a pleasure to have her join in with the activities, we are delighted that she enjoys them so much.

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Review from Rakesh B (Son of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

Right don't no where to start from the moment we had an appointment with Customer Relationship Manager she was very knowledgeable and very professional and explained what Watermead Rose would offer, can't even think of 1 bad thing to say about the home, the staff showed so much compassion and respect for my father, you hear horror stories about carehomes but every night our family manbers left knowing that my father was in good hands and informed daily on what happened during the night, such a lovely family from careers, nurses to even the cleaners which all come to greet my father which made the experience amazing would recommend this carehome to everyone, like a 5star hotel, absolutely fantastic, words can't even describe how blessed my Dad was to looked after by such beautiful and caring humans, who love there jobs!! Not 1 fault

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for taking time to write this comprehensive review and for your kind comments. Our staff are committed to supporting both residents and their families and we are so happy that you felt their genuine compassion. Thank you for entrusting us with the care of your father.

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Review from R B (Daughter-in-law of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

Incredible staff - they truly feel like family. It was like receiving care in a home-away-from-home environment. I would highly recommend this place to anyone seeking a compassionate, family-oriented team. Thank you so much for everything you did for my father-in-law; words can't fully express how grateful we are.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your kind comments. We are thinking of you all. It was our pleasure to care for your lovely father-in-law.

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Review from Kamini B (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

This care home has been wonderful for my dad. He has been cared for by all the lovely care staff and nurses, as he would have done if we bought him home. I would like to thank the team for their personal touch calling my dad 'Kaka' (uncle) when feeding or dressing him. A true home from home.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Your review means so much for our team, thank you for writing it. We are so pleased you felt the team supported 'Kaka' with personal touches that made him feel valued and respected. Thinking of you all.

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Review from P G (Niece of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience

Auntie came to Leicester from Leeds to a far better place. She is happy and we are happy.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for your kind review. We are delighted that you feel Watermead is a better place for your Auntie. It makes us happy that your Auntie and you are happy too.

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Review from K R (Daughter of Resident) published on 19 March 2025 Submitted via Website
Overall Experience

Delighted with the care and attention that is given. It is the unexpected that is so impressive. Like a carer returning to work after time away made an effort to visit and introduce themselves. The communication is great and staff make themselves available to answer questions. I am 100% confident in the care being given.

Reply from Sue Estcourt, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review and kind words. Our staff love getting to know our residents and spending time with them. We are delighted that the care we provide brings you such confidence.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 January 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 16 Jun 2026

    Caring is more than providing physical care, it’s about making meaningful connections with our residents, listening to them and learning about their life, their families, their hobbies, interests and dreams....

  • 16 Jun 2026

    To mark International Nurses Day our Customer Relationship Manager, Sue surprised our very own nurses here at Watermead Rose Sue prepared a tasty mid morning treat for our nurses to...

  • 16 Jun 2026

    Our Customer Relations Manager, Sue, recently had the privilege of meeting with Stuart, an Admiral Nurse. Admiral Nurses are part of Dementia UK and are highly specialised Dementia nurses and...

Upcoming Events

There are no upcoming events for Watermead Rose Nursing Home.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Watermead Rose Nursing Home.

Meet the Team (10)

Jaime Chan
Jaime ChanJob Title:Home ManagerJoined: 2025

Jaime is a dedicated and experienced professional in the care industry, with over 20 years of service that has significantly shaped the quality of care provided in various settings.

A registered nurse, he has devoted his career to enhancing the welfare of not only his residents but also the staff members who support them and the families who entrust him with the care of their loved ones.

By fostering an environment of trust and open communication, Jaime ensures that every individual within Watermead Rose feels valued and heard, which is essential in delivering personalised care.

His approachable demeanor and willingness to listen foster a sense of community among the care home team, which ultimately benefits everyone within the care home's family.’

Outside of work, Jaime spends his free time with his loving wife and two daughters – enjoying quality time together and making the of the time when his daughters are young and active. He also likes sports and played basketball when he was younger.

Betty Varghese
Betty VargheseJob Title:Deputy ManagerJoined: 2023

Betty joins MACC Care in a managerial role as the Company’s vision and values resonate with her own. She wanted to be part of an organisation that is leading the way in the health and social care sector, with person-centred care being at the very core of her nursing practice.

Sue Estcourt
Sue EstcourtJob Title:Customer Relationship ManagerJoined: 2024

Sue is the Customer Relationship Manager at Watermead Rose. She was inspired to enter the world of care professionally due to her personal experience of caring for two family members.

After many years in business development, sales, marketing and education, Sue embarked on a career change, where she could utilise and share her skills. In this role, Sue can truly empathise with families, listen to their concerns and cries for help and provide the warmth and understanding that many crave, as well as provide constructive advice and support.

Sue is warm, friendly and approachable. Her caring and empathetic nature, along with her knowledge, enable her to provide comfort and practical advice and support to families as they navigate their journey into care.

Kelly Borisova
Kelly BorisovaJob Title:AdministratorJoined: 2023

Kelly deals with recruitment, training and new admissions & is always willing to help. Kelly loves to be very organised and is very passionate about her work.

She loves to see the residents when they come up for a coffee, and she is keen to join in any activities too.

Dhvani Jani
Dhvani JaniJob Title:ReceptionistJoined: 2023

Dhvani’s energy could brighten up anyone’s day. She is always around to greet you on arrival with her friendly, bubbly personality & she will help you in any way she can. Dhvani loves to be involved and chat with residents to get to know them better over a coffee and a piece of cake. She strives to make people happy & will have you in stitches with her brilliant sense of humour. Nothing is ever too much for Dhvani.

Jayne Hill
Jayne HillJob Title:Activities CoordinatorJoined: 2024
Chloe King
Chloe KingJob Title:Activities AssistantJoined: 2024

Chloe aims to keep our activities program person-centred and meaningful for our residents. She always puts the individual first, listens carefully to learn who each resident is & establishes what makes them happy

Reena Ruparelia
Reena RupareliaJob Title:Head HousekeeperJoined: 2023

Reena likes nothing more than to see the home sparklingly clean and maintaining the exceptional facilities to the highest standard, alongside her team of housekeepers. Whilst going about her work, she always finds time to stop and spend time with our wonderful residents and show them that fabulous smile.

Jasleen Kau
Jasleen KauJob Title:Part time ReceptionistJoined: 2025

Jasleen brings her dedication and warmth to her role. With a compassionate heart and a knack for organisation, she ensures that visitors feel welcomed and supported from the moment they step through the door. Whether it's assisting residents' families, coordinating appointments or managing inquiries, Jasleen approaches her duties with professionalism and care. Her presence at the reception desk not only facilitates smooth operations but also fosters a sense of comfort and assurance for both residents and their loved ones.

Barry Lockwood
Barry LockwoodJob Title:Resident AmbassadorJoined: 2023

My name is Barry, and I am one of the Resident Ambassadors at Watermead Rose Care and Nursing Home. I used to be the Deputy Warden at St. Mary's Church. I used to enjoy amateur dramatics and was a member of The Falcon Players for many years at Stamford Hall Theatre in Leicester. I really enjoy living here at Watermead Rose and can still enjoy my hobbies of poetry, piano music and supporting Leicester City FC. I feel respected and listened to. The Care staff are always ready and willing to help. The whole home is beautifully decorated. The rooms are very generous and comfortable. The cuisine is excellent. Everyone is welcome here, and it has been lovely to become friends with the other residents and the staff. Christina is great and arranges lots of activities; there is always something going on. I really enjoy the quizzes. Watermead Rose should be at the top of the list for anyone looking. Please come and say hello when you are visiting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Watermead Rose Nursing Home to verify any information. View our terms and conditions. Watermead Rose Nursing Home has an Enhanced Service -more info.