Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
Submit a Review
9.9 70 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

With luxurious en-suite accommodation for up to 80 residents set across three floors, the beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients sourced from nearby Belgrave Road’s ‘Golden Mile’.

Show Watermead Rose Nursing Home on the Map

Care Provided by Watermead Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Aarti Popat (Manager)
  • Admission Criteria
    • Self funders, L/A with top up and CHC funded
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Watermead Rose Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Nursing care is + FNC
  • (these prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome without appointment


  • Parking

  • Parking on-site


Watermead Rose Nursing Home Reviews (70)

Total of 70, showing 41-60
9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.867) out of 10, based on 67 reviews in the last 2 years. Over all time Watermead Rose Nursing Home has 70 reviews.

Overall Experience

  • 68
  • 1
  • 0
  • 0
  • 1

Date Published

70
25
37
67
3

Review from Sandra B (Wife of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been so important to me and my family. They have cared for my husband for five months and there aren’t words to express our gratitude. From the manager, office staff, nurses, care workers, catering staff, cleaners and laundry staff we have received a five-star service and we shall
miss our contact with them. We recommend this wonderful nursing home wholeheartedly.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much and we really appreciate the positive review that you have taken the time to complete for Watermead Rose. Please do continue and visit us and we will certainly stay in touch with events that we have coming up. It was a pleasure to have cared for your husband and for the family to be part of Watermead Rose.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Daughter of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very welcoming on entering and staff are friendly and polite. I do feel there are sometimes not enough staff, especially where some residents require 1:1 care, leaving others waiting long periods of time to be taken to toilet etc.
Entry and exit at weekends can be difficult waiting for
staff members.
Some meals appear 'dry' with no gravy or sauce offered.

Reply from Lorraine Shannon, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave a review. We value all feedback and we are pleased to learn, following your review, your concerns have been discussed with the home manager. We would like to reassure you that any resident with 1:1 care, would not affect the care delivered to other residents as this individual would have a dedicated 1:1 carer. We can confirm that none of our residents are in receipt of 1:1 care and our staffing ratios are based on need and are currently 1:4. Should you feel your concerns have not been fully addressed, please contact info@macccare.com for further support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D B (Next of Kin) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how welcoming the staff are, they are never too busy to have a chat with me and keep me informed. The level of care is outstanding and the rooms are always spotless, nothing is ever too much for any of the staff. I couldn't be more happier for my friend to be cared for, it brings
peace of mind to know he is safe and so well cared for.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review of Watermead Rose and the experience that you and your friend had. It was such a pleasure caring for your friend, he was such a character.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R W (Friend of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are engaging and welcoming. I have found the home extremely clean at all visits. I was very happy to see the list of weekly activities for residents to take part in.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your positive review of Watermead Rose Care Home. I am pleased that your experience has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Father of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really impressed with the staff. All very caring and thoughtful. Our daughter has a complex illness which requires a lot of understanding. It's been pleasing to know that staff have had training for this which has been most reassuring. The accommodation is first class. Standards are high.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review. I will certainly share this with the team. It is a pleasure caring for your daughter and she certainly has settled in well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E G (Friend of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home with caring staff.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review. It does mean a lot to our team with the hard work they put in to provide such attention to detail.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K M (Friend of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, very kind and attentive staff who made guests feel welcome.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to complete the review and I will share the positive feedback with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Daughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is being looked after to a very high standard, and she has all her care needs met. She is happy and relaxed and has not looked so well for a long time. The staff and management management are all very approachable and act on any questions or concerns. This is an excellent care home for any family
member to live. It gets a 5-star from me that's for sure.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you very much for such a lovely review. I am so pleased that you have all had such a positive experience at Watermead. I will certainly share this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Granddaughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The rooms are airy and bright. The home is spacious, well-decorated and clean. There are multiple staff around to support residents. Residents appear happy and well cared for.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review our team at Watermead always do their best to ensure residents are happy and well cared for. I am pleased that this also shows to people visiting their loved ones.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Daughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. My mum is happy and comfortable. The atmosphere is calm and relaxed.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and taking the time to complete it. I am glad your mum is settling in well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Sister of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is receiving fantastic care at Watermead. The staff are very caring and provide excellent care. The range of activities available for residents is excellent. My sister is very happy here.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your positive review and it has been a pleasure to see your sister enjoying the activities and settling into the care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David G (Son-in-law of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given to my father-in-law. The staff are all excellent and very friendly and approachable. We find the atmosphere in the home very relaxing and calm and always makes a somewhat difficult situation much more bearable.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review and taking the time to complete it. I will certainly share your positive review with the team which I am sure they will be thankful knowing that their hard work is appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D D (Daughter-in-law of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was brought into Watermead Rose to receive end-of-life care and support. Absolutely can't fault this place at all. All of his needs were met with exceptional care and quality. Myself and family were supported wonderfully too. Can't say thank you enough.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and also taking the time to complete the review at what must have been a difficult time for you and your family. I will certainly share this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R D (Son of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Watermead Rose for end-of-life care, all the staff I came into contact with was helpful, kind and supportive. One of his nurses was outstanding! She took time to see if myself and my wife were ok. She even had time to see if we were eating and drinking as we stopped by my dad's bedside
for his last 48 hours. Thank you very much.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for the lovely review of your experience at Watermead Rose which must have been a sad time for you and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Son-in-law of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been to many care homes, but this one comes out on top. From the moment one enters they are greeted by a warm welcome. Every single staff is very pleasant and well-trained. We are so impressed by the cleanliness and care, that we also thought of joining here.
This care home is well-supervised
and managed.
Food here is excellent, my father-in-law is very happy.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review. I am glad that your father-in-law has had a lovely experience at Watermead and that you are also considering moving in with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Daughter of Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted three weeks ago for end-of-life care. The room was very comfortable and cosy. The staff were friendly and helpful. Parking availability was much appreciated. During my dad's final 48 hours, the staff were caring and sympathetic which was much appreciated. The use of the lounge area
during those final hours and after provided relief. It is just a shame my dad didn't get to make the most of the facilities and surroundings.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave us a review. I am pleased you and the family had such a positive experience in difficult times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E G (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing care of my father we cannot ask for any better care
Staff are friendly and approachable and always available
My father is always dressed and has been showered
He is also happy where he is
Thanks

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave a review. We are delighted that your experience of Watermead has been so positive and that your father is also happy with the care that he is receiving.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dinesh P (Son of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is like a 5 star hotel (minus a swimming pool).
The staff are all very kind and very attentive.
We are so lucky that we have found such a wonderful nursing home for my mother.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for such a lovely review and your mum has definitely settled in very well and appears to enjoy her time here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E J (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and welcoming. You get a warm welcome every time you visit.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your lovely review and it has been a pleasure supporting your mum at Watermead Rose Care Home


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia O (Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very well looked after, nothing is too much trouble. I want for nothing and am very happy here. The staff are great.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for the lovely review and it has been a pleasure having you at the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 67 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 66 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Watermead Rose Nursing Home is calculated as follows: ( (710 Excellents x 5) + (52 Goods x 4) + (10 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 780 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 66 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 66 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Aarti

Aarti Popat

Job Title: Commissioning Home Manager

Joined: 2021

I started working in the care industry when I was 18, after developing a passion for care due to my mum needing regular hospital care when I was a child.


I have since worked in various different settings gaining skills and experience through each of these settings, including physical disabilities, learning disabilities and young people services.


In recent years I have been a manager of a complex physical disabilities nursing service where I was responsible for improving the CQC rating and then moved on to regional management.


I live with my partner and I have a daughter who is also a nurse in Leeds. When not at work I like long walks with my dogs and getting out and about in the countryside