Care Home Owned by MACC Care Ltd in Worcestershire

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a lovely review. We're delighted to hear that your mum has settled in well and that our team has helped reassure her during the transition. Creating a genuine sense of home is so important to us, and your kind words about our staff and the atmosphere at Perdiswell Rose really mean a great deal. Thank you for trusting us with your mum's care, it's a privilege to support her and your family.

Reply from Soni Atwal, Senior Customer Relations Manager at Perdiswell Rose Care HomeThank you so much for your thoughtful and heartfelt review. We're really pleased to hear how positive your experience has been since Maureen joined us, and that Abi and the whole team helped make the transition a reassuring one for your family. Knowing that Maureen feels happy, safe, and cared for and that this brings comfort and peace of mind to your wife-means everything to us. Thank you for placing your trust in Perdiswell Rose and for taking the time to share such kind words.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a wonderful review. We're truly delighted to hear that your mum's move to Perdiswell Rose has been such a positive experience and that you feel it was the right decision for her and your family.
Your kind words about our home, facilities, and especially our team mean a great deal to us. Our staff take immense pride in creating a happy, caring environment and in treating every resident as part of our extended family, so it's incredibly rewarding to know that this has been felt so clearly.
We're also pleased that you've enjoyed the activities and atmosphere here, keeping our residents engaged, comfortable, and smiling is at the heart of everything we do.
Thank you again for your recommendation and trust. It's a privilege to care for your mum, and we're so grateful for your support.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a thoughtful and personal review of your experience at Perdiswell Rose Care Home.
We truly appreciate your honesty about how challenging the transition initially felt, and we are delighted that your first impressions were a positive surprise. Being welcomed by name, supported by clearly identifiable staff, and helped to settle into a warm, comfortable bedroom are all things we strive to get right from the very beginning, so it is wonderful to know this made a difference to you.
Most of all, we are incredibly pleased to hear that your time with us has transformed from an initial respite stay into a fulfilling permanent home, where you now enjoy an active lifestyle and a wide range of activities. Supporting our residents to maintain independence, build connections, and rediscover enjoyment in everyday life is at the heart of what we do.
Thank you for trusting us with your care and for being such a valued member of our community.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a thoughtful review of Perdiswell Rose. We are delighted to hear that from your first visit through to your father-in-law becoming a full-time resident, the home has consistently felt friendly and professional.

Your kind words about our staff mean a great deal to us, as does your recognition of the range of activities on offer and the engagement they receive. We are especially pleased that we have met, and even exceeded your high expectations, and we will be sure to pass on your thanks to the team.

Thank you again for your trust and support. We remain committed to maintaining these standards and providing the very best care and environment for our residents and their families.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share your experience of Perdiswell Rose. We are truly grateful for your kind words.
We understand how difficult it can be to entrust a loved one to a care home, particularly after a previous experience that was not positive. We're so pleased to hear that our team was able to support your mother with kindness, understanding, and patience, and to help her settle and feel part of the community during her respite stay.
It is especially lovely to know that she was feeling physically and emotionally well while with us, and that she enjoyed the companionship and activities available. Creating a warm, inclusive environment where residents feel listened to and valued is very important to us, so your feedback means a great deal to the whole team.
Please pass on our best wishes to your mother. She will always be very welcome at Perdiswell Rose, and we would be delighted to support her again in the future should she decide to return.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share your experience, we are truly grateful to you and your family for trusting Perdiswell Rose with Michael's care. From the very beginning, it has been our privilege to support him, and your kind words about our team's care, patience and warmth mean a great deal to us all.
We're delighted to hear that Michael has settled so well, and that his confidence, health and mobility have improved during his time with us. Knowing that he feels safe, comfortable and happy here, and that your family has peace of mind, reflects exactly what we strive to provide every resident and their loved ones.
That Michael has chosen to make Perdiswell Rose his permanent home is the highest compliment we could receive. Thank you again for your trust and for sharing your experience. Your feedback will be shared with the whole team, who will be incredibly proud to read it.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for your wonderful and thoughtful review. We are truly grateful for your kind words and for taking the time to share your experience.
It means a great deal to us to hear that you felt supported both professionally and emotionally, and that your mum has settled so positively into life at Perdiswell Rose. Helping residents feel comfortable, valued, and truly at home is at the heart of everything we do, so knowing this has been your experience is incredibly rewarding for our whole team.
Your comments about our facilities, services, and the personal attention given to each resident will be shared with our staff, who take great pride in understanding and respecting individual needs and wishes.
Thank you for your trust and for recommending Perdiswell Rose to others. It is a privilege to care for your mum and to support your family.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear how positive your experience has been, especially knowing how important this transition was for both you and your mum.
It means a great deal to our whole team to know that the move felt effortless and that you now have peace of mind when you're not visiting. Seeing residents happy, settled, and smiling is exactly what we strive for, so your words about your mum's happiness after just one week really touched us.
Your kind comments about our staff, care, accommodation, food, and activities will be shared with the entire team, who will be incredibly proud to know they've made such a meaningful difference. We're honoured to be described as one big happy family.
Thank you again for trusting Perdiswell Rose with your mum's care. We look forward to continuing to support her and your family going forward.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share your experience. We are truly delighted to hear how positively your mother has settled in at Perdiswell Rose Care Home. It's wonderful to know that the wide range of activities has given her a renewed sense of purpose and contributed to such a meaningful improvement in her health and wellbeing.

Our team takes great pride in creating an environment where every resident feels valued, included, and part of our family, so your kind words about our staff and management mean a great deal to us. We will be sure to share your feedback with everyone here, it's incredibly motivating and heartening to hear.

Thank you again for your thoughtful review. We feel privileged to support your mother and are pleased she feels so happy and at home with us.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a thoughtful and positive review. We are delighted to hear that your initial impressions were reinforced throughout the planning and moving process, and that our team was able to help make what can be a challenging day feel smoother and more reassuring.
It is especially rewarding to know that the support, communication, and small details made a meaningful difference not only for your parents, but also for you as their extended family. Ensuring residents feel welcomed, cared for, and supported as they settle into their new home is at the heart of what we do.
Thank you for your kind words and trust in Perdiswell Rose Care Home. We look forward to continuing to support your parents and your family in the months and years ahead.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear how welcomed, safe, and happy your sister-in-law has felt during her stay at Perdiswell Rose.

Your kind words about our team mean a great deal to us. All of our staff are passionate about providing respectful, loving, and person-centred care, so it is incredibly rewarding to know this has made such a positive difference. We're also pleased that she has enjoyed the activities, community involvement, and freshly prepared food, as these are all central to creating a vibrant and fulfilling daily life for our residents.

Thank you again for your confidence in Perdiswell Rose and for recognising the care and dedication of our whole team. Your feedback truly inspires us to continue raising the bar and providing the very best care possible.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you very much for your kind and thoughtful review. We're delighted to hear that Perdiswell Rose was the right choice for your dad's respite stay and that the experience-from the initial visit through to his time with us was such a positive one.

Our team takes great pride in working together to ensure every resident feels known, cared for, and valued, so it's wonderful to hear that this came across in every interaction. We're also pleased your dad enjoyed the variety of activities on offer, as keeping residents engaged and connected is so important to us.

Thank you for trusting Perdiswell Rose with your dad's care. We truly appreciate your feedback and hope to welcome you both again in the future.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a heartfelt review. We are truly delighted to hear how happy and settled your family member is at Perdiswell Rose. Supporting residents through a smooth transition and helping them feel included, valued, and joyful is at the very heart of what we do, so it means a great deal to know this has made such a positive difference for your family.

Seeing residents enjoying activities, sharing smiles, and feeling comfortable in their home is incredibly rewarding for our team, and your kind words will be shared with them all. Thank you for trusting us with your loved one's care and for choosing Perdiswell Rose, we are honoured to be part of this chapter for him and your family.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear how happy your father is at Perdiswell Rose.

It means a great deal to us that he felt so warmly welcomed back after his hospital stay and that our team helped him feel at home again so quickly. Creating a comfortable, homely environment and building genuine relationships with our residents is at the heart of what we do, so your kind words about the rooms, the atmosphere, and the staff taking time to chat and share a laugh are incredibly rewarding.

We are also very pleased to hear that you feel well supported and kept informed, supporting families is just as important to us as caring for our residents.

Thank you again for your recommendation and for trusting us with your father's care.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for your kind and thoughtful review. We are delighted to hear that your dad had such a positive and enjoyable experience during his respite stay at Perdiswell Rose.

It is wonderful to know that he is feeling happier, more relaxed, and well cared for, and that he enjoyed his room, the facilities, activities, and even regular visits to the gym. We are also pleased to hear that he enjoyed the food, our team will be very grateful for your feedback.

Your thanks mean a great deal to our staff, who work hard to ensure every resident feels comfortable, supported, and at home. We will be sure to share your lovely comments with the whole team.

Thank you again for taking the time to share your experience. We wish your dad all the very best and would be delighted to welcome him back in the future.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for your wonderful review. We are truly delighted to hear how well your dad has settled in at Perdiswell Rose and that you've seen such a positive change in him. Helping residents feel happy, engaged, and comfortable is at the heart of everything we do, so knowing he is smiling, joining in with activities, and enjoying his days means the world to our team.
We're also very pleased that you find our staff caring and attentive, and that the regular updates and photos bring you reassurance. Creating a homely, welcoming environment is incredibly important to us, and we're glad this has helped your dad feel at ease so quickly.
Thank you again for your kind words and for placing your trust in us. It's a privilege to support your dad, and we're proud to be part of his journey.

Reply from Abi Hargreaves, Customer Relationship Manager at Perdiswell Rose Care HomeThank you so much for sharing such a heartfelt review. It means the world to us to hear how well your dad has settled in and how quickly he has started to enjoy himself again. Seeing residents regain their confidence, connect with others, and rediscover activities they love is exactly what we strive for every day.
We're delighted to know he's been joining in with Bingo, singing, and dancing, and that you're seeing that wonderful smile again. Our team will be overjoyed to hear your kind words; they truly care deeply about each resident and do their very best to make Perdiswell Rose feel like a true home from home.
Thank you again for your trust in us and for taking the time to share your experience. If there's ever anything more we can do to support your dad or your family, please do not hesitate to let us know.