Care Homes Owned by MACC Care Ltd in Staffordshire

Well worth a visit and a look around if you are considering somewhere for a loved one or yourself to go into care establishment.

Bilbrook Rose is a wonderful care home! Such lovely staff members and management that go above and beyond for my Grandmother. On her first day there, she was welcomed to her favourite song and got to cut the ribbon to open her room, she was absolutely ecstatic! Lizzie has been a wonderful joy looking after my grandmother and I am so grateful that she is there to make everyone's experience as enjoyable as can be! Bilbrook Rose is definitely the place for one of your loved ones or yourself to reside if you are in need of that extra bit of love and care.

My husband went from the hospice to Wyrley Rose for end of life care. We felt welcome from the initial assessment process till he died. The nurses and the carers treated him with such dignity, included him in the decision making every time and were very caring and helpful to me and our family. The atmosphere in the building was calm and welcoming from reception through to the support staff. My husbands diet was somewhat complicated and finding the right food/consistency was difficult at times. My family and I were able to spend quality time with him and we were well supported at the end. Our dog was made welcome too.

We have met a number of the carers so far who have been caring for mom across various shifts. They are a happy, engaging team and they have given us feedback and tips and advice. Thank you Gemma for the practical advice. All the carers have been very supportive to us too on our new emotional journey.

I recently had the pleasure of visiting Wyrley Rose to se a friend of the family. From start to finish this was a much more pleasant experience than I have had when visiting other homes. Michelle who greeted us made us feel so incredibly welcome and couldn't have been more welcoming. The facilities are wonderful and it just made my heart happy to see our friend in such a better place than she has been. To know she is surrounded by such wonderful caring staff like Michelle is a blessing. Thank you to all at the home, you are truly wonderful people.

The staff and care teams looking after our cousin Sheila are very professional, friendly and respectful .The hygiene side is 5 star the rooms are clean and tidy. The entertainment is amazing we have joined in a few times the residents love singing . Sheila's very happy and peaceful living here thank you all for your help in settling her in.

Overall though I have been very impressed and would certainly recommend.

Visited a friend and the experience was wonderful. Fabulous staff, very welcoming environment. Very relaxing atmosphere throughout the home with all needs catered for. Food in cafe was excellent with great service.

In March this year we found ourselves needing to find a local Care home for my Aunty. How fortunate were we to find Wyrley Rose Care Home! Having read their reviews and looked at their website we arranged a visit. From the moment we stepped into this beautiful home where we were greeted by Michelle we instantly knew this was the place we wanted our Aunty to reside in. The home is immaculate and the quality of care is exceptional. Not only has my Aunt been made so welcome but so have we as a family! Thank you to every member of staff for the services you provide to ensure our Aunty gets the care and attention she deserves - it's a great comfort to us all as a family knowing that she's being so well looked after every single day. Thank you.

Respite for 2 weeks -I can't articulate how amazing the staff here are and how they've made one of the worst times for my family feel that little bit better. Michelle is the perfect front face to the home - one of the friendliest and welcoming people you could ever wish to find. Soni, Gabriel, Daniela - can't thank them enough for their kindness and understanding from day one. Maz & Gemma -I don't have words strong enough to explain how they are in the perfect vocation. From day one, they have been there for us all as a family and I'm sure driven crazy by me asking for updates and check ins but they have been so supportive and Maz has taken the time to speak to multiple times on the phone without me feeling rushed or that I'm a problem. I only got to meet Lay once but she also gave me such a secure and genuine feeling, a lovely person. Food, rooms and facilities were beautiful. We wouldn't hesitate for respite in future and thank all staff.

Caring for people is a very difficult job at best of times- hats off to the staff at Wyrley Rose. You are all incredible souls.

Thanks also go to Dawn and Stacey for all that they've done in the 'settling-in' process, it made a difficult time much easier.

Wyrley Rose is a beautiful care home. Every member of staff has been really kind and caring. I have noticed a marked improvement in both the physical and mental state of my relative. There are no visiting hours - you can just turn up when you like and you will be welcomed. There's always something going on to entertain or engage the residents. There's a guilt attached to taking a relative into a care home, but with Wyrley Rose I am certain I have made the right call.

The staff are so caring approachable nothing is to much trouble. They are doing a great job looking after aunty and meeting all her needs. The home is well presented all the staff are friendly the facilities are fab, they have a time table of daily events with Auntie has been down to the cinema which she enjoyed. She has her hair done in the salon too. I have to say as a family we are so happy she is being looked after and having the daily social aspect which we feel has improved her quality of life.

Having looked at numerous care homes, we chose to book our sister into Wyrley Rose for a period of respite dementia care following release from hospital. It was absolutely the right decision. We could not be happier with the care and attention our lovely sister received. The staff are so well trained and knowledgeable and nothing is ever too much trouble, everyone showed the utmost care and respect not only to our sister but to everyone in the family. On behalf of the family our sincerest thanks.

Wyrley Rose is an amazing place. I never thought a Care Home could be like this. From the minute you walked through the door, it's like a 5 star hotel with a very professional, friendly service. Mum has been on here for 4 weeks now, the care, housekeeping and catering are all amazing and attention to detail is brilliant. After looking at other care homes, it is streets ahead of the rest. I would recommend to anyone. I personally, would like to thank Michelle as leaving mum for the first time in somewhere, other than home was very emotional. The support was and still is amazing. The Wyrley Rose also has a beautiful on-site cafe where a freshly made sandwich and coffee etc can be enjoyed, served by a friendly face. Thank you all, you've taken away the weight off our shoulders xx

As a family we are extremely happy that we chose Wyrley Rose to meet Dad's care needs.

Wyrley Rose is a smart, brand new care home. We moved Mom there after a very unsatisfactory experience with two other care homes in Lichfield. Staff here are very friendly. There is a very smart cafe; and Mom's room is stylish and has a good view. An excellent start.

Our experience as a family has been outstanding. The level of care and peace of mind has been remarkable. Friendly and professional staff have made our experience easier to bear.

My fsther had been quite ill in hospital before going to Dora Rose for 1 month of respite. He was very well cared for and this was obvious from both his appearance and overall demeanour. The staff were brilliant at with him, treating him at all times with patience, respect and kindness. I would highly recommend Dora Rose and the team at Milford.