Care Homes Owned by MACC Care Ltd in Staffordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MACC Care Ltd in Staffordshire

Only the locations & reviews in Staffordshire for MACC Care Ltd are showing below.

View the details of all 16 locations (with 913 reviews) owned by MACC Care Ltd

MACC Care Ltd Locations in Staffordshire (2)

 
2 Care Homes owned by MACC Care Ltd in Staffordshire
Dora Rose Care Home

1 Brocton Road, Milford, Stafford ST17 0UH 

9.8 58 reviews
"My wife became a resident here in December 2024, having spent the previous 4 years in a resident home suffering with vascular dementia. She…"   Read all 58 reviews
Location Type Care Home

Situated in an area of outstanding natural beauty, and set in its own beautifully landscaped grounds, Dora Rose has state of the art facilities and will deliver the highest level of care for its residents. This luxurious new home has been meticulously… Read more about Dora Rose Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • 71 Rooms from £1,600 / week
Wyrley Rose Care Home

156 Walsall Road, Great Wyrley, Walsall WS6 6NQ 

8.5 5 reviews
"A wonderful place to live and friendly so that gets to know you on a personal level. Nothing is ever too much to ask for.…"   Read all 5 reviews
Location Type Care Home

Located in the heart of Great Wyrley, Wyrley Rose is the newest member of the MACC Care family—designed to offer exceptional care in a warm and welcoming environment. The purpose-built home provides high-quality Residential, Nursing, and Dementia… Read more about Wyrley Rose Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 90 Rooms

MACC Care Ltd Reviews in Staffordshire (63)

9.7
MACC Care Ltd has a Group Review Score of 9.7 (9.713) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MACC Care Ltd must have a Review Score.

Overall Experience

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Review of

Dora Rose Care Home

from Michael M (Husband of Resident) published on 26 August 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife became a resident here in December 2024, having spent the previous 4 years in a resident home suffering with vascular dementia. She and I have both worked hard to keep this dreadful condition at bay and have been largely successful. My daily visits benefit us both enormously and my wife will
be the first to say she is happy here, as am I. The staff cannot do enough for us and the home manager is quick to get involved if needed and is always available for advice. Dora Rose Care Home is a good place to be.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Thank you for feedback we are please to hear that you are happy with the care that we are providing for your wife.

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Review of

Wyrley Rose Care Home

from Charlotte T (Granddaughter of Resident) published on 8 August 2025
Overall Experience  Overall Experience 5.0 out of 5

My nan has been in the home for just over a month and has settled in really well, all of the staff have been brilliant and really friendly. The facilities are great and she has been really happy here!

Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home

Thank you for sharing such a heartfelt and detailed review. It's touching to hear how the staff's genuine care and dedication have positively impacted Nan. I will share this with our team.

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Review of

Wyrley Rose Care Home

from J R (Daughter of Resident) published on 8 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Wyrley Rose care home. Everyone (from management to care and support staff) is very friendly and professional, nothing is too much trouble. Mum is treated with the utmost dignity and respect in the most beautiful setting, and visitors are made to feel very welcome. The attention
to detail shows in every aspect.

Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home

Thank you so much for your 5 star review, this really does mean so much to all of us here at Wyrley Rose and I will be sure to feed back your lovely words to the whole of the team!

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Review of

Wyrley Rose Care Home

from S P (Resident) published on 8 August 2025
Overall Experience  Overall Experience 5.0 out of 5

A wonderful place to live and friendly so that gets to know you on a personal level. Nothing is ever too much to ask for.

Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home

Thank you so much for your 5-star review. This really does mean so much to all of us here at Wyrley Rose, and I will be sure to feed back your lovely words to the whole of the team!

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Review of

Wyrley Rose Care Home

from F J (Friend of Resident) published on 5 August 2025
Overall Experience  Overall Experience 4.0 out of 5

As a visitor only I have found the care of residents to be very good. Residents enjoy lovely surroundings and appear to be stimulated by outings etc. Beauty is of high standard.

Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home

Thank you so much for your very kind words and outstanding review, this really does mean so much to us all at Wyrley Rose. I will be sure to share your kind words with our team.

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Review of

Wyrley Rose Care Home

from Maureen G (Friend of Resident) published on 5 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I feel that my friend is very well looked after here. The staff are friendly and caring. They do a lot of different things every day to keep mentally active.

Reply from Soni Atwal, Senior Customer Relations Manager at Wyrley Rose Care Home

Thank you very much for your review. We are very pleased to hear you are very happy with the care provided for your friend here at Wyrley Rose.

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Review of

Dora Rose Care Home

from R B (Son of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother's at the Dora Rose now and my father was there for his last 3 months in 2024. We had to rapidly learn about care homes in 2024, reviewed several and visited a few. We shed a tear when our parents got a place. It's always very clean. It's spacious and on Cannock Chase so good views / opportunities
for fresh air. The staff/resident ratio is very good, it has a nursing care floor as well as residential and dementia floors, the activities are simply incredible, and the quality of the staff, staff management, and their processes is first rate. Staff are friendly, motivated, know all the residents and genuinely care for them, whether that's safeguarding, nursing or entertaining. My mother is genuinely happy there, often dancing, enjoying visits from pantos and characters, boat trips and more. We know we're very fortunate to afford it, it's definitely in the higher cost bracket. Highly recommended.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Thank you for your review, and your kind words, it's always a pleasure that our residents and family members our happy with service provided. The management and staff teams take pride in knowing residents and families likes and dislikes and continue to support a happy and fulfilled life.

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Review of

Dora Rose Care Home

from Greg T (Son of Resident) published on 9 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My 84 year old father has been a resident at Dora Rose care home for almost 4 years and says he is really happy there. He is bed-bound and has difficulties with his memory. The Activities team have made a considerable difference to him and he now has some enjoyment in life. The Activities team has
frequently arranged for video calls, so that we can share family news and mark occasions. His quiet presence during these calls allows us to see that my father is in a comfortable, caring environment.


The Activities Manager has a connection to my father and spends time with him to make his life better. For example, he arranged for the purchase of an internet speaker, so that dad could listen to some of the music from his past. He also recently made contact with a cousin of dad's and facilitated a telephone call so that they could catch up after many years. All in all, I get the impression that the Activities team take the time; put in the effort to help residents enjoy life in care as much as is possible.

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Review of

Dora Rose Care Home

from Alison B (Daughter of Resident) published on 19 November 2024
Overall Experience  Overall Experience 4.0 out of 5

I have always found Dora Rose very respectful towards mum. The staff are kind and there are plenty of activities which they include mum in. She is well cared for in a homely environment. I believe the food to be of a good standard and the home appears clean and tidy.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Thanks for your review its a pleasure taking care of your mum

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Review of

Dora Rose Care Home

from Rebecca C (Daughter of Resident) published on 9 September 2024
Overall Experience  Overall Experience 5.0 out of 5

To the Activities Co-ordinator, I just wanted to say thank you for all you did to support mum. Everything that you do and organise at Dora Rose, along with your team, is amazing and the residents as well as the management team are very lucky to have you. We have not seen anywhere else offer the range
of activities that you arrange and organise. You should be very proud of all your hard work. To all the carers, thank you for your kind, compassionate and genuine support during the time mum was living at Dora Rose, she was very well looked after and treated with dignity throughout her stay.

Reply from Claire Hayward, Manager at Dora Rose Care Home

Many thanks for your review, the activities team do go above and beyond to ensure a varied program, I will pass your thanks on to all of the care and nursing, and again many thanks for your kind words and positive review.

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Review of

Dora Rose Care Home

from M D (Sister of Resident) published on 13 August 2024
Overall Experience  Overall Experience 5.0 out of 5

The entire staff is wonderful! The receptionists were kind and caring offering 100% help. During a tour by the manager to see if my sister would like to stay at Dora Rose, my sister's daughter, two sons and most importantly my sister would be staying at Dora Rose (if she would like to) were shown everywhere.
We met the Matron/Head Nurse of the area where my sister would be staying, the room reserved for her is lovely with a private wet room. We met carers who took us to the spacious dining room and the other areas. We met the entertainment co-ordinator and staff who looked after us and gave us programmes of forthcome events. After a tour of Dora Rose during a cup of tea and biscuits my sister decided she would like to stay, and has been looked after wonderfully by the Head Nurse and her team. The meals are excellent, laundry service. Everything is top-class. Amazing entertainment. Dora Rose is situated on a very beautiful site the building is modern and new the gardens are lovely. I would be happy to live there myself. Customer satisfaction 20/10 Top Class.

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your comments and 5-star review. We are happy you are pleased with the care being provided.

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Review of

Dora Rose Care Home

from Marie H (Daughter of Resident) published on 31 July 2024
Overall Experience  Overall Experience 5.0 out of 5

I want to post my absolute thanks to the fabulous activities team at Dora Rose. My mum has been quite down and anxious the last couple of weeks but the team have just done their usual magic and got mum's smile back. The shopping trip this week was just what she needed. Likewise, I could see the joy
it gave the other residents on the trip too. You really are a dream team. Dora Rose residents are very lucky to have you "Happiness Heroes" in their lives. Can't thank you enough.

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your 5-star review and lovely comments.

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Review of

Dora Rose Care Home

from Peter H (Friend of Resident) published on 17 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Yet another outstanding weekend for the residents and visitors to the Dora Rose Care Home.
On Saturday evening there was a cheese and wine party with singers to entertain those present. The catering staff produced a buffet which wanted for nothing, a large variety of cheeses, biscuits, crackers, some
fruit all stylishly presented in a tempting setting.
The singer(s) were an act who has appeared at Dora Rose on many previous occasions and was back by popular demand and entertained the audience with a selection of popular songs which were well received.
Sunday afternoon was another success with dozens of residents and visitors sat in the nicely presented and extensive gardens entertained by a local Christian charity band playing cheerful tunes to match the happy atmosphere and fine weather.
The weekend really has to be a feather in the activities team hat.

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Review of

Dora Rose Care Home

from E H (Sister of Resident) published on 23 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place for my sister, cannot find fault at all everybody is so kind. Thank you all.

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your 5 star review and kind comments.

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Review of

Dora Rose Care Home

from B F (Sister of Resident) published on 20 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Have visited this lovely home for the last 2 years weekly. What a wonderful place! The cleanliness presentation and ambiance are just lovely to walk into. The staff are courteous friendly and welcoming. My sister is cared for safe and happy what more could you ask for? The social team work very hard
to entertain everyone!

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your 5-star review and lovely comments, they will be shared with the team.

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Review of

Dora Rose Care Home

from N W (Friend of Resident) published on 1 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My neighbour resided at Dora Rose Care Home from October 2023 to the date of his death on 23/04/24. The staff were always supportive of him and myself. It was a privilege to be part of his care. He was so happy there. The staff cared for him till his end. Lovely setting on Cannock Chase - my neighbour's
home area for 96 years.

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your review and lovely comments. I am so glad to hear you were pleased with the support received during his time at Dora Rose.

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Review of

Dora Rose Care Home

from Kathy E (Daughter of Resident) published on 26 April 2024
Overall Experience  Overall Experience 5.0 out of 5

It was with a heavy heart that we made the decision to move mum into a care home as she was strongly opposed - mum has now been at Dora Rose for 3 months and we have seen her well-being generally improve - she is very well cared for and seems to have settled really well despite our worries - the staff
have been truly amazing - they have got to know her likes and dislikes and how to make her life more comfortable - one of the reasons we settled on Dora Rose was to allow mum to make the most of social activities and I have to say how impressed I am with the range and frequency of different things going on. The team manages to secure some really great engaging activities and I can see that mum is really benefiting - mum particularly likes music-based activities and also gardening and she is getting lots of opportunities to do both of these. Recently we noticed mum not enjoying her food and after mentioning this to the team an alternative diet has been arranged - Thank you!

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your kind comments, we are pleased to hear how well mum has settled into her life at Dora Rose

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Review of

Dora Rose Care Home

from Nigel D (Son of Resident) published on 31 January 2024
Overall Experience  Overall Experience 5.0 out of 5

We checked our 88-year-old mum in for a 4-week respite care break yesterday, as she has been struggling since a fall and leg infection. Our experience, which started several weeks ago when we connected MACC Care, the parent company to Dora Rose, has been extremely positive. They have been so kind and
compassionate and have helped us to navigate our first experience of nursing care. They organised a visit for my brother and I and we were immediately impressed with the quality of the home and the team. We looked at a number of other options but for us Dora Rose stood out. Then yesterday the way in which the team made our mum so welcome and the efficiency with which they handled Mum's arrival and settling in was just perfect!

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your kind comments, we are so happy you chose Dora Rose and that Mum is settling in well with us.

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Review of

Dora Rose Care Home

from E G (Regular Volunteer) published on 31 January 2024
Overall Experience  Overall Experience 5.0 out of 5

I am a regular volunteer and visited recently (January 2024) to help the staff with an event.
I love visiting Dora Rose it has an excellent staff team who always go above and beyond to help and support the residents. During my recent visit, I noted staff supporting residents to and from the event
and also supporting residents with their needs during the event. Staff were very caring and encouraging. To ensure residents were able to enjoy the entertainment to its fullest.
The activities team had thought of everything to make the activity as entertaining and comfortable as possible.

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your kind comments and your on going support.

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Review of

Dora Rose Care Home

from Susan L (Niece of Resident) published on 23 January 2024
Overall Experience  Overall Experience 5.0 out of 5

After a short hospital stay, it was stated that our uncle required palliative care. We knew immediately that Dora Rose was where we wanted him to be cared for and our uncle trusted my judgement as a retired nurse. We had visited the home previously and were very impressed with many factors: cleanliness,
care, staff interaction and quality of activities organised for residents. Our uncle was treated with respect, dignity and kindness. His needs were met and he was in a safe environment. The staff, of all grades, were attentive, professional and polite, making our whole family feel welcome. The office and management team communicated well and always in a timely manner allowing a smooth admission during a difficult time.
We would highly recommend Dora Rose, to any family trying to find the ‘right accommodation’ for their loved one.

Reply from Emma Thorley, Manager at Dora Rose Care Home

Thank you for your 5-star review and kind comments which will be shared with the team. Thank you for choosing Dora Rose.

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Awards / Recognitions (2)

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