Care Homes Owned by MACC Care Ltd in Staffordshire

to me and my brother and sister knowing she is happy and cared for with meals, mediational and company. Keep up the good work, Wyrley Rose

is extremely poor and quite often not informed at all of meetings/events, a new app is currently being trialed but to very little success, the home is looking tired and in my relatives room a repair was made to a very poor standard, if this had been done in my own home i certainly wouldn't be paying the bill. The few original staff that remain are stretched thin but still manage to provide the best service possible for my mum. I would certainly advise a visit before deciding to use the home and where possible speak to those within the home and their relatives for an honest opinion.

right here. Very sad. I worry for the residents.

we were visiting is suffering with dementia. I would highly recommend this home. Excellent.

be the first to say she is happy here, as am I. The staff cannot do enough for us and the home manager is quick to get involved if needed and is always available for advice. Dora Rose Care Home is a good place to be.

to detail shows in every aspect.

for fresh air. The staff/resident ratio is very good, it has a nursing care floor as well as residential and dementia floors, the activities are simply incredible, and the quality of the staff, staff management, and their processes is first rate. Staff are friendly, motivated, know all the residents and genuinely care for them, whether that's safeguarding, nursing or entertaining. My mother is genuinely happy there, often dancing, enjoying visits from pantos and characters, boat trips and more. We know we're very fortunate to afford it, it's definitely in the higher cost bracket. Highly recommended.

frequently arranged for video calls, so that we can share family news and mark occasions. His quiet presence during these calls allows us to see that my father is in a comfortable, caring environment.

The Activities Manager has a connection to my father and spends time with him to make his life better. For example, he arranged for the purchase of an internet speaker, so that dad could listen to some of the music from his past. He also recently made contact with a cousin of dad's and facilitated a telephone call so that they could catch up after many years. All in all, I get the impression that the Activities team take the time; put in the effort to help residents enjoy life in care as much as is possible.

of activities that you arrange and organise. You should be very proud of all your hard work. To all the carers, thank you for your kind, compassionate and genuine support during the time mum was living at Dora Rose, she was very well looked after and treated with dignity throughout her stay.

We met the Matron/Head Nurse of the area where my sister would be staying, the room reserved for her is lovely with a private wet room. We met carers who took us to the spacious dining room and the other areas. We met the entertainment co-ordinator and staff who looked after us and gave us programmes of forthcome events. After a tour of Dora Rose during a cup of tea and biscuits my sister decided she would like to stay, and has been looked after wonderfully by the Head Nurse and her team. The meals are excellent, laundry service. Everything is top-class. Amazing entertainment. Dora Rose is situated on a very beautiful site the building is modern and new the gardens are lovely. I would be happy to live there myself. Customer satisfaction 20/10 Top Class.