Care Homes Owned by English Care Ltd

Thank you for such a lovely review. Our staff are elated to hear that you are more than satisfied with the care towards your mother. They all work extremely hard, and hearing positive comments like this makes it all worthwhile. Reviews like this allow all of our dedicated staff to feel their efforts and endeavours are truly noticed. Once again, thank you

Thank you so much for your kind words and thoughtful feedback. We are deeply moved to hear how much our care meant to both your father and your mother during such significant times in your family's life. At The Lady Forester, our team is dedicated to providing the highest quality of care, and, knowing that your father's care during such a challenging time left a lasting impression truly means the world to us. It's also wonderful to hear about your mother's progress and how our staff and facilities helped her regain her independence. Your recognition of the care in both the nursing wing and independent living is a great encouragement to our team, and we're proud that you are happy with the environment, the meals, and the flexibility of our care services. We will be sure to share your feedback with the entire team, as it is words like yours that inspire us to continue to do our very best.

After reading this review, we are delighted to hear such positive comments. Our team will be overjoyed hearing that their support has gone above and beyond. We thank you for this review and we will certainly inform the staff of this fantastic news.

Thank you, from all of our team, for your generous review. Our team always works hard to meet the needs of all those who use our service. We are very happy that you feel the expectations have been positive. Once again, thank you.

Thank you for your review, we are sorry we did not meet your expectations. We welcome feedback, be it negative or positive, to use as a learning opportunity. I have completed a full investigation into your concerns.
The incident of disrespect, from staff occurred in the first week your friend was with us. Both your friend and relatives confirmed they were happy the incident had been dealt with. They were very complimentary about our service and extended the stay.
The maintenance issues were dealt with within 48 hours of reporting, by our full-time maintenance operative.
We have varied menus with a choice at each meal and cater for people with varied diets.
We provide daily group activities 7 days a week. Your friend was asked each day to participate but refused. She had daily activity time, with conversations about the local villages and how she used to like cruises.
The cost we charge for respite nursing care is comparable, if not lower than other homes in the area.

We are glad to hear you had such a positive experience, and, excellent news on your rehabilitation. Thank you for your generous feedback.

Thank you for such lovely comments, we always strive to provide the best support and care for all our residents. I will pass on your kind comments to the staff. Thank you.

Thank you for your kind review. We always strive to provide a high level of care and support. I will pass on your comments to our staff, thank you very much.

Thank you for your generous review. We strive to meet the needs of anyone who enters or uses our services. It was a pleasure to provide support for your mother. We will pass on your lovely review to all the staff.

Thank you for your lovely review. We are thrilled to hear that our services provided exceed their expectations. We ensure that each individual we care for has their needs met holistically. Your generous review will be greatly received by our staff.