Care Home Owned by Knights Care Ltd in North East Lincolnshire

are family.

of the worst kind. Without Ladysmith I would have broken long ago. The passing of both my parents sad but made easier because of their care angels there, they are remarkable.

and compassion it is as if the residents are their own family members. As a family we were constantly in, visiting, and we were always welcomed and made to feel part of the caring community there. The Staff looked after us just as they looked after Dad & Mum. They worked with us to ensure that Mum & Dad's needs were met, going above and beyond including taking Dad to Mum's room so that they could spend quality time together in the last weeks of Dad's life. And in the last weeks of Mum's life they were so patient and compassionate with her that it made the inevitable so much easier for us to cope with. We have experienced other Care Homes and none come close to Ladysmith.

cared deeply for him. As a family visiting a few times a week, we too became part of the care home and thought the world of all the staff and management.

we knew that was Dad's new home! The whole team sent out so much love and care they treated Dad as a member of their family. They often had to give us a hug too! They have a wealth of experience and knowledge in caring for the elderly which often comes with challenges. We often watched the staff discreetly caring for the residents and the care and love that they gave them brought a tear to our eyes! They don't just care for the residents they care for the whole family from the hugs, cups of tea and keeping us fed when we need it!

her to retain her dignity in safety and comfort.
The staff always make time to talk to relatives and update them on how Mum is, this is important for those who live a distance away.

walked out. Now that says something. The staff were supreme in every way, from the manager herself to the carers, cleaners, and chef, absolutely fantastic staff. Something I will never forget, my stay with you, I made you laugh, I made you cry but all in fun. Once again, a huge big thank you for everything you did for me, my wife and I say thank you. And I will visit you once I am up and walking around properly. Best wishes.

smelt good at meal times.
We will be forever grateful to all the staff for the loving, devoted care the staff gave to our mam.

member, their likes and dislikes. As a family, we were made very welcome upon stepping into the building. We left with happy tears knowing Dad was going to bed looked after and safer. Best staff ever-best family home.

are outstanding. I go every day whenever I like and feel like I am family. I never ever go home worrying about my husband's care as I know he is very well looked after. I couldn't have chosen a better home which was recommended by a close friend whose mum has been in there a while.

Thank you for all you do for my mum and your support of our family members when we visit. Keep us the excellent work.

we believe she was really happy and contented in their care.

to join in the range of activities on offer, she was always encouraged and supported to do as far as was possible. Mum made friends with other residents and enjoyed their friendship.

The manager is accessible and responsive - if you have any queries/concerns/queries, these will be listened to and addressed in an open and honest way. The staff generally are a credit to their employer!

I couldn't recommend Ladysmith and their staff more highly!